Excellent customer service! Jacqui went above and beyond to help us get our holiday booked! She was so pleasant, helpful and clear; she explained exactly what was going on at each stage of the process... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
We had trouble using the internet to book our holiday and Kelly was very helpful and professional on the telephone. She talked us through everything and answered all of our questions. As I am dysle... Mehr ansehen
Daniel was excellent resolving an online issue we had while booking on the EasyJet website. We thought we'd lost the holiday but Daniel resolved all issues late into the evening and early the morning.... Mehr ansehen
I booked a package holiday with EasyJet however my flights didn’t go through properly although payment on my credit card went through. Nick Davies at Travel solutions sorted everything out for us pr... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Outsourcing but not offshoring solutions for the travel Industry. Unrivalled experience in successfully providing contact centre sales and services to reputable travel businesses, from large tour operators, OTA’s, Hotels and Tourist Boards to small ‘new to travel’ brands. Our agile solutions will allow you to enter new markets, drive new business or simply give you the flexibility to scale efficiently and adjust your cost structure. TSN provide experience and expertise in any area and level of support you may require.
Kontaktinformationen
Vereinigtes Königreich
- 0161 388 5227
- info@travelsolutionsnetwork.co.uk
- travelsolutionsnetwork.co.uk
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Excellent customer service
We've dealt with Travel Solutions Network Ltd. on a number of occasions, for our most recent booking we dealt with Vicki, who was exceptional. Vicki was friendly, knowledgeable, helpful, and extremely efficient, she went out of her way to help us through the booking process. Excellent customer service, very impressed with the service from Vicki.
Travel assistance support
Valarie Burton was our travel advisor. She was extremely helpful in arranging special assistance for our children ensuring the process was seamless. She was patient and able to answer questions during the process. Thank you again!
We booked a holiday through travel…
We booked a holiday through travel solutions back in February to Tenerife with Valerie and she was great and so helpful . We have just got back from our holiday this week and wanted to book again so there was only one option and that was to email Valerie because she was so helpful and we wanted to thank her for all her help and let her know what a great holiday we had. I found speaking to Valerie easy when ever we had a question prior holiday than speaking to easy jet direct . She was pleasant , polite and very efficient and would highly recommend booking with these guys ❤️ Thanks Valerie
Fantastic service
Fantastic service. Had been struggling to book a holiday through the Easyjet website and Vicki was brilliant - completely sorted it all out.
Adam was really helpful
Adam was really helpful , efficient , pleasant and full of good advice . Thank you Adam for sorting our holiday … it’s a minefield out there and so good just to talk to someone with great experience!
The advisor( Valerie Burton ) went…
The advisor( Valerie Burton ) went above and beyond in trying to not only resolve my query about a booking but took time out to find a solution and while this took sometime we got there in the end with one satisfied customer. Thank you Valerie
I have just booked a holiday with Vicki…
I have just booked a holiday with Vicki Newley, she was so helpful and made my booking so easy and smooth. Thank you so much Vicki 😊
Adam was excellent today booked my…
Adam was excellent today booked my holiday with 5 star customer service.⭐️⭐️⭐️⭐️⭐️
Valerie Burton was incredibly helpful…
Valerie Burton was incredibly helpful throughout my booking experience. She guided me through all the available options and used her personal experience of visiting Rome to recommend the best hotel and location. She also managed to secure a discount using the holiday code, which was very helpful. I am really glad I called—her personalised advice made all the difference. Thank you!
Thank u ruby
Thank u ruby who i spoke to and helped book us a Montenegro. Patient and very friendly service
Great customer service over the phone
Valerie Burton assisted me greatly in booking my package holiday. I had run into some difficulties when using the site over multiple days, but Valerie helped me book the same package with no issues, in a calm & confident manner. She even stayed on the line so I could complete my independent seat selection in case I ran into any trouble.
Highly recommended!
Valerie was really helpful when booking…
Valerie was really helpful when booking my holiday. She was patient during the booking, knowledgable and friendly. Everything was explained well and completed really quickly. Thank you Valerie!
Vickie was excellent
Vickie was excellent and helped me with her politeness and her professionalism in smoothly rearranging our original holiday - (which was due to be cancelled as a result of an unforeseen problem) - into a holiday package for our family to enjoy together in 2027.
Thank you Vickie!
Valerie made the booking experience…
Valerie made the booking experience over the phone very easy and was very helpful.
Disneyland Paris holiday…
We booked our Disneyland Paris holiday with Valerie Burton who was excellent and thorough when asked to check our accommodation for suitability . She was also kind and pleasant to talk to which made the booking process easy and a pleasure .
Excellent service from valerie a real…
Excellent service from valerie a real pleasure to deal with so helpful iam confident she will follow up on the rest of my request what a change from the usual ! Idont know or constantly saying obviously drives me mad thanks valerie hope your on the phone next time
We booked our holiday to Venice with…
We booked our holiday to Venice with Adam Hallsworth from the travel solutions team, he was absolutely superb, nothing to much trouble. He went out of his way to find out extra information and his communication was spot on. Great help and a friendly guy.
Really struggling to get hold of this…
Really struggling to get hold of this company to talk aboit my holiday. The staff are very friendly but once you are able to get hold of them. I just get some music then an automatic response saying sorry that everyone is busy and to call back later. Taken me 2 days of this now.
Very helpful
We tried to book on line without success. I rang and spoke to Daniel who was very friendly and professional. He sorted everything out for me and i am very grateful.
Valerie was the most helpful agent!!!
Valerie was the most helpful agent I have ever had the pleasure of booking and working with! Valerie was so great at getting us the best deal, and adding on an extra passenger last min and getting us an even better deal than before! I will be booking with her for my next holiday. Best customer service I’ve seen in the longest time! She is a credit to her team.
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