Trophy Monster came through in 5-star style! I asked what I thought was the impossible - a ridiculously tight turnaround time - and somehow, they were able to create superb quality engraved awards, in... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
A wonderful selection of trophies to choose from, very easy to order and add inscription. The cost of the items is very reasonable. My trophies arrived very well packaged and undamaged. I will highly... Mehr ansehen
Threw an idea to Rudolf and the team and they absolutely perfected this! Not only was it perfect but the production time, shipping and packaging were superb and super fast! They have become our #1 tro... Mehr ansehen
The trophy was impressive! Larger and more robust than expected. The sticker on the top, probably the most inexpensive part, isn’t too great as the surface underneath it mustn’t be smooth so it looks... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Trophy Monster
Vom Unternehmen geschrieben
Always evolving, Truly Personal.
With new designs every six weeks, we create trophies and medals as unique as the achievements they celebrate.
At Trophy Monster, we’re passionate about pushing the boundaries of award design. Every product is created in-house by our talented design team and manufactured with precision in our own UK facility. This hands-on approach ensures exceptional quality, rapid turnaround, and exclusive designs you won’t find anywhere else.
We produce an ever-growing range of bespoke trophies, medals and awards for schools, sports clubs, businesses, and major events across the UK and beyond. Whether it’s a one-off custom design or a large-scale order, each piece is made with care, creativity and a focus on detail.
Customer satisfaction sits at the heart of everything we do. From free engraving and easy online ordering to dedicated support and secure delivery, we aim to make every experience smooth, simple and personal.
We don’t just make trophies — we celebrate achievement, effort and pride. That’s what makes us Always Evolving, Truly Personal.
Kontaktinformationen
Unit 20, Hertfordshire Business Centre, Alexander Road , AL2 1JG, St Albans, Vereinigtes Königreich
- 01727 614777
- sales@trophymonster.com
- trophymonster.com
4,7
Hervorragend
530 Bewertungen
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Trophy monster saved the day
Trophy monster saved the day, I needed some inserts for my sons football team end of season trophies and trophy monster were there to help, with no hidden costs like some companies who ask for extra just to hold the clubs badge before charging for the inserts as well, these guys did not. The inserts were great quality and finished off the trophies making them look the part with the clubs badge looking great. Timelines were a little long but no complaints the product is quality and worth the wait. Thanks trophy monster.
22. Mai 2026
Antwort von Trophy Monster
Thank you for your fantastic review!
We're delighted we could help with your son's end-of-season football trophies and that you were pleased with the quality of the inserts. It's great to hear the club badge helped finish them off perfectly.
We appreciate your comments regarding the lead time. As all of our products are made to order, production can take a little longer, but we're pleased you felt the quality was worth the wait.
Thank you for choosing Trophy Monster, and we hope to help again in the future.
A little slower for delivery than the…
A little slower for delivery than the timescale than quoted but otherwise all good,
21. Mai 2026
Antwort von Trophy Monster
Thank you for your review and feedback.
We're pleased to hear that everything was good. While we're sorry you felt the delivery was slower than expected, I can confirm that your order was dispatched within our advertised lead time. As all of our awards are manufactured to order, production takes 7–10 working days, and your order was dispatched on the 10th working day.
We appreciate your custom and hope to help you again in the future.
Antwort von Trophy Monster
Thank you for your review!
We're delighted to hear everything was great from start to finish. We really appreciate your feedback and hope to help you again soon.
Great Service!
24. Mai 2026
Antwort von Trophy Monster
We are so pleased you were happy with our service! Thank you for the review.
Quality Products and Service
I've ordered from Trophy Monster annually for a special academic award - something fun, different, of quality and not too expensive. They have never let me down, give me what I want, quickly and efficiently.
Happy to return to Trophy Monster next year!
22. Mai 2026
Antwort von Trophy Monster
Thank you so much for your continued support and for taking the time to leave such a wonderful review.
We're delighted to hear that we've been able to help with your special academic award year after year. Providing quality products, great value, and reliable service is exactly what we strive for, so it's fantastic to know we've consistently met your expectations.
We truly appreciate your loyalty and look forward to helping you again next year!
Maximum production and delivery times for my first order
I ordered 15 rosettes on the morning of 21st May, and was advised it was a 7-10 day production and 2-3 day delivery... I've just had notification that they will be delivered today - 8th June...
The event was last Thursday - so a wasted order
I've just read their reply and they did call me to discuss and then got defensive, spoke over me when i was trying to clarify dates during the phone call. I would happily have removed my review if it wasn't for the approach on the call. I was in a position where i had to end the call as no point if not prepared to discuss in a professional manner.
They have since been in touch via email and offered a refund, which i've declined.. it wasnt about the money... but i appreciate the gesture.
I ordered on a Thursday morning and it was despatched on the Friday 2 weeks later. Taking into account the Bank Holiday and weekends then it was 10 days and 2 hours post order, that i was advised the order had been despatched, so questionable within the time scales - then 3 days for Royal Mail to deliver.
So everything was literally as long as it could be..
A sad experience
Maybe there should be something when you order, that asks if they are needed for a specific date, then they could say it wasn't guaranteed and cover themselves.
21. Mai 2026
Antwort von Trophy Monster
Thank you for updating your review, and we are genuinely sorry that the rosette medals were not with you in time for your event.
For clarity, our rosette medals are made to order and the advertised timescale is 7–10 working days for production, followed by delivery. Working days do not include weekends or Bank Holidays. Your order was placed on Thursday 21st May, and due to the Bank Holiday within that period, the order was dispatched on Friday 5th June, within the stated production timescale. Royal Mail then delivered on Monday 8th June, which was also within the delivery estimate.
That said, we completely understand that the order was no longer useful to you by then, and we are sorry for the disappointment caused. No required-by date was provided when the order was placed, so it was processed within our standard advertised timeframe. For time-sensitive events, we always recommend customers contact us before ordering so we can advise whether the date is achievable.
We are also sorry that the phone call did not feel helpful. Our intention was to explain the working-day timescale, not to dismiss your concerns, but we appreciate that the conversation clearly did not come across as we would have wanted.
As a gesture of goodwill, we offered a refund, which you kindly declined. We do appreciate your feedback and will take on board your suggestion about making event-date requirements clearer during the ordering process.
Kind regards,
Trophy Monster
There services are always amazing and…
There services are always amazing and the products are always what I need to empower my children. Five stars all the way.
21. Mai 2026
Antwort von Trophy Monster
Thank you so much for your lovely review.
We are really pleased to hear that you are happy with both our service and products. It means a lot to know that our awards help empower and celebrate your children.
Poor quality
The trophies we ordered did not meet the quality as we expected. Not at all happy. We will not be using them
16. Mai 2026
Antwort von Trophy Monster
Thank you for your feedback.
We are very sorry to hear that you were disappointed with the quality of the trophies you received. This is not the experience we want our customers to have, and we would really like the opportunity to look into this for you.
Please could you contact us directly with your order details and any photos of the issue, so we can review this properly and work with you towards a resolution?
About a week between order and…
About a week between order and delivery, which is what I expected. Product was as described - I wanted something cheap and cheerful, and to be honest it's probably better than I anticipated. No drama whatsoever...
20. Mai 2026
Antwort von Trophy Monster
Thank you so much for your review.
We’re really pleased to hear that your order arrived as expected and that the product was even better than anticipated. We always aim to offer good value, reliable service and a smooth ordering experience, so it’s great to know everything went well.
Thanks again for choosing Trophy Monster.
Antwort von Trophy Monster
Thank you for your feedback.
We are very sorry that one of the trophies was supplied with the incorrect wording. Although we have checking processes in place, human errors can occasionally happen, and we always do our best to put things right as quickly as possible.
As discussed, we have already arranged a replacement engraved plate for you, which can be fitted easily in place of the incorrect one.
Please accept our apologies again for the mistake and any inconvenience caused.
Highly recommend
I have used Trophy Monster for our medals and trophies for the last 2 seasons.
They always deliver good quality and great value for money, but what sets them apart is their excellent level of customer service.
18. April 2026
Antwort von Trophy Monster
Thank you so much for your lovely review.
We’re really pleased to hear that you’ve continued to use us for your medals and trophies over the last two seasons. It means a lot to know that you’re happy with the quality, value and service you’ve received.
Customer service is something we really care about, so your comments are greatly appreciated.
Thank you again for your continued support.
Antwort von Trophy Monster
Thank you so much for your review.
We’re really pleased to hear that you were happy with the quality, communication and delivery time.
Thank you for choosing Trophy Monster — we really appreciate your support.
Trophy looks amazing
Trophy looks amazing! Fast turnaround from order to delivery. Trophy came as advertised!!!
18. Mai 2026
Antwort von Trophy Monster
Thank you so much for your lovely review.
We’re really pleased to hear that you’re happy with your trophy and that it arrived quickly and as advertised.
Thank you for choosing Trophy Monster — we really appreciate your support.
Tennis Medals Received!
Ordering, delivery time and quality of these medals were perfect for our tennis team of 20. Thanks so much!
26. Mai 2026
Antwort von Trophy Monster
Thank you so much for your lovely review.
We’re really pleased to hear that the ordering process, delivery time and medal quality were all perfect for your tennis team.
Thank you for choosing Trophy Monster — we really appreciate your support.
Easy and quick
Easy and quick. Thank you for a cute little trophy - perfect for our end-of-year book competition.
15. Mai 2026
Antwort von Trophy Monster
Thank you so much for your lovely review.
We’re really pleased to hear that ordering was easy and quick, and that the trophy was perfect for your end-of-year book competition.
Thank you for choosing Trophy Monster — we really appreciate your support.
Antwort von Trophy Monster
Thank you so much for your review.
We’re really pleased to hear that you were happy with the service.
Thank you for choosing Trophy Monster — we really appreciate your support.
Quick and easy process of ordering
Quick and easy process of ordering. They were delivered on time, and they are a great product.
2. Mai 2026
Antwort von Trophy Monster
Thank you so much for your review.
We’re really pleased to hear that the ordering process was quick and easy, that your order arrived on time, and that you’re happy with the product.
Thank you for choosing Trophy Monster — we really appreciate your support.
LARGE Order! Quick Lead Time! A+++
I made a VERY large order with very little lead time and the company came through spectacularly! High Quality trophies, quick turnaround, and quality customer service!
12. Mai 2026
Antwort von Trophy Monster
Thank you so much for your amazing review.
We’re really pleased we could help with such a large order at short notice, and it’s fantastic to hear that you were happy with the quality, turnaround and customer service.
Thank you for choosing Trophy Monster — we really appreciate your support.
Great quality trophies and received…
Great quality trophies and received them in a timely manner.
11. Mai 2026
Antwort von Trophy Monster
Thank you so much for your review.
We’re really pleased to hear that you were happy with the quality of the trophies and that they arrived in good time.
Thank you for choosing Trophy Monster — we really appreciate your support.
Fantastic service and great products…
Fantastic service and great products which are good quality.
Great customer service with quick responses and nothing is too much trouble.
6. Mai 2026
Antwort von Trophy Monster
Thank you so much for your fantastic review.
We’re really pleased to hear that you were happy with both the service and the quality of the products. It’s especially lovely to know that our customer service team were quick to respond and helpful throughout.
Thank you for choosing Trophy Monster — we really appreciate your support.
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