Tastes amazing, great products, quality packaging. Only negative is the clarity in print of “subscription” and “savings” i had no idea i entered a monthly subscription when i purchased a 3 month amoun... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I have been ordering True Sea Moss since Feb of 2026. I found it originally at sprouts but at times the jars were on backorder. So; I decided to order directly. I have only had one jar arrive broken s... Mehr ansehen
Unternehmen hat geantwortet
OUTSTANDING CUSTOMER SERVICE!!! I placed an order to an old address and requested a delivery change immediately. I sent out an email and True Sea moss responded quickly and changed everything for me... Mehr ansehen
Unternehmen hat geantwortet
I was having a little trouble finding my subscription and getting frustrated. I started a customer service chat and True Sea Moss took care of it right away. Even gave me some suggestions that defini... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
True Sea Moss was created with one mission — to make natural wellness simple, real, and part of your everyday routine. We believe that health isn’t a trend — it’s a ritual. That’s why every jar, gummy, and powder we make is designed to fit easily into your lifestyle and deliver real, visible results. Our products are made from wild-harvested sea moss, blended with real fruit and no added sugar or preservatives. We keep things clean, transparent, and honest — so you always know exactly what goes into your body. Customers choose True Sea Moss for energy, focus, better digestion, glowing skin, and balance — but they stay for how it makes them feel. Thousands of people have already made it part of their routine, and the results speak for themselves. We’re proud to be a community-driven brand, built on transparency, consistency, and care. Every review, every message, and every story matters to us — that’s how we keep improving and growing together. Your health journey should feel good — simple, trusted, and real. That’s what True Sea Moss stands for.
Kontaktinformationen
210 W ARROW HWY STE E, 91773, Los Angeles, Vereinigte Staaten
- 8187513882
- business@trueseamoss.com
- trueseamoss.com
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Great experience
Great experience. Quick response time from team. Got blueberry and passion fruit. On my second order and it’s worth it 👍🏾

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Amazing customer service
Sea moss was very good however with my second delivery one of the jars came broken but the support team responded so quickly and within MINUTES of emailing them with the issue they were sending me a new jar
Amazing customer service!

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The greatness is in the product and the…
The greatness is in the product and the customer service together!

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Amazing Customer Service
My subscription order showed up with all 3 jars broken after I came home from vacation. True Sea Moss customer service was outstanding and prompt in their willingness to help me with this issue. Not only are their products amazing, but their customer service teams are as well. Absolutely commendable on all levels. Appreciate the ease and looking forward to my delicious Blue Spirulina and Raspberry Sea Moss!

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I received a broken container
I received a broken container, they responded with prompt care. The level of customer service given was amazingly great, it was fast, effortless, and very efficient! Not only is the customer service great so is the product!

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The best
I used to buy it from another company, but it took them months to deliver it, and the jars were often broken. I was so impressed with your product that I cleaned the jar completely because it was so good!

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I am not happy
I don’t know if that is a right rating. I am just not happy. I had high hopes for the product. I recently had something like five strokes. I can’t walk and I can’t use my left hand. I don’t know if the product could work for someone else. It just didn’t work for me.

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My experience with customer service…
My experience with customer service was above and beyond ! I wish I could give it 10 stars! I was so nervous because during the purchase process I paid before realizing that the address had auto filled to my previous address. I was terrified that changing that information after making that purchase was going to be extremely hard to the point that I was dreading it. I got help IMMEDIATELY. Just simply chatting with the 24 hour assistant I was able to let them know what happened, they paused my order while I changed the address and then added the new one and then un paused my order ! It was all of like literally 1 min. No lie maybe less ! So easy ! I thought it would take all night to fix and it took less than a min of communication. I'm going to be a long term customer! Love this for me !

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I've received a couple of orders prior…
I've received a couple of orders prior to this last one without incident, however this order I received came damaged and broken. I took pictures of the package which I figured happened during delivery, no fault of the company, but thought I would give it a shot and let them know. I sent a message and attached pictures. To my surprise I almost immediately got a response back. Not many companies are that responsive so quickly, if at all. They quickly made sure of what product was damaged and what address I wanted them to send a replacement. The customer service is amazing and I was blessed to have such regards to my issue. I definitely love the products and will continue to be a loyal customer who recommends your products to everyone!! God bless you all! Superb service!!

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My experience with true sea moss has…
My experience with true sea moss has been great! They answer extremely fast which I wasn’t expecting at all. usually I have to wait so long to hear back from companies but they are the opposite of that! And my package came damaged and they were able to help me out right away and find a solution. would definitely recommend purchasing from them. the product also is pretty yummy especially the gummies!

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Excellent service
Excellent service. My order was missing in transit and it was replaced promptly. Great service and product!!!

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I just received my order but two of…
I just received my order but two of three jars arrived broken, I contacted customer service by chat and Alex fix this issue right way, thank you so much Alex, can't wait to try thus product.

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Team was quick to respond and help with…
Team was quick to respond and help with my issue, no problems. Product tastes good and works well

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I needed to cancel my subscriptions for…
I needed to cancel my subscriptions for personal reason, and the chat made it very easy to do so without trying to convince me other offers to stay. I appreciate the immediate cancellation. If my situation change I will gladly return to ordering.

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I was impressed True Sea Moss…Great Product!
I was impressed that the True Sea Moss was so well made. One of my flavors I did not like as much, however that was the one with Spiraillina and was too strong for my tast. Loved the raspberry. It is amazing taste for a sea weed based product. My 2 jars came very well wrapped and shipped with no incident. Care was taken in the packaging and they are in "Glass Bottles". Perfect choice! Best of luck with such a "healthy" and amazing nutrition daily for everyone. I normally clean and make my own Irish Sea Moss and add to my am Protein Shake.Brilliant company and Love their idea here and will try other flavors as I go.

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Even tho I was frustrated that I paid…
Even tho I was frustrated that I paid $120 for 3, yes 3 orders when I only wanted one to try it the team member gave me some smoothie ideas that I will use. Thank you.

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The sea moss is very delicious.
The sea moss is very delicious.. love it

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Hey I just recieved my order
Hey I just recieved my order, unfortunately I jar was shattered, picked up the tele started a chat with the company! Boom there shipping out a replacement. Took all but 30 seconds. Great customer service. Can't wait to rave about the product and benefits

Antwort von True Sea Moss
Excellent Customer Support
While I have not yet ordered additional product, I do want to give a huge shout out to the support staff. I had issues with links in an email while attempting to adjust my account. I receive a response from Support in a few hours with clear option for how to resolve the issue and make my changes. Encountering such excellent service is not common and greatly appreciated.

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I love these products not only do they…
I love these products not only do they taste amazing but also make you feel amazing and their customer service is excellent. I only wish shipping would be faster so that the products would have less chances of being damaged since they are in a glass jar or maybe packed better with foam instead of bubble wrap

Antwort von True Sea Moss
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