This company actually was able to make sea moss tolerable. The fact that it was ready to go was fantastic.Anything with mango tastedGood wasn't fond of sour , but who is. For convenience, this was won... Mehr ansehen
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Das sagen Bewerter
Tastes amazing, great products, quality packaging. Only negative is the clarity in print of “subscription” and “savings” i had no idea i entered a monthly subscription when i purchased a 3 month amoun... Mehr ansehen
Unternehmen hat geantwortet
I have been ordering True Sea Moss since Feb of 2026. I found it originally at sprouts but at times the jars were on backorder. So; I decided to order directly. I have only had one jar arrive broken s... Mehr ansehen
Unternehmen hat geantwortet
OUTSTANDING CUSTOMER SERVICE!!! I placed an order to an old address and requested a delivery change immediately. I sent out an email and True Sea moss responded quickly and changed everything for me... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
True Sea Moss was created with one mission — to make natural wellness simple, real, and part of your everyday routine. We believe that health isn’t a trend — it’s a ritual. That’s why every jar, gummy, and powder we make is designed to fit easily into your lifestyle and deliver real, visible results. Our products are made from wild-harvested sea moss, blended with real fruit and no added sugar or preservatives. We keep things clean, transparent, and honest — so you always know exactly what goes into your body. Customers choose True Sea Moss for energy, focus, better digestion, glowing skin, and balance — but they stay for how it makes them feel. Thousands of people have already made it part of their routine, and the results speak for themselves. We’re proud to be a community-driven brand, built on transparency, consistency, and care. Every review, every message, and every story matters to us — that’s how we keep improving and growing together. Your health journey should feel good — simple, trusted, and real. That’s what True Sea Moss stands for.
Kontaktinformationen
210 W ARROW HWY STE E, 91773, Los Angeles, Vereinigte Staaten
- 8187513882
- business@trueseamoss.com
- trueseamoss.com
4,4
Hervorragend
2141 Bewertungen
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The customer service is amazing
The customer service is amazing. My order was placed on Thursday and delivered by Saturday. 2 of my 4 jars arrived broken and within minutes of if contacting them a new order was placed and I was given a new confirmation #. No hassle process at all! Would highly recommend them! Will definitely be ordering once I run out
25. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von True Sea Moss
Thanks so much for your amazing feedback and we are truly sorry about the broken jars, but we are so glad within minutes of contacting us a new order was placed with a new confirmation number and no hassle! We truly appreciate your high recommendation and we can't wait to have you order again once you run out 🌿
It only took one week
I noticed after a week I no longer get bloated and my belly has actually gone down. The taste is great! I would recommend this product to family and friends. This product is legit and does exactly
25. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von True Sea Moss
Thank you for your wonderful feedback and we are absolutely thrilled that after just one week you no longer get bloated and your belly has gone down with great taste! We truly appreciate your recommendation to family and friends and your support 🌿
The product is amazing
The product is amazing , I purchased the electrolyte mango pineapple flavor and it really taste so good and had me feeling really good and hydrated , I stayed when I was 7mos pregnant and had been suffering from dehydration but now this true sea moss I’m doing a lot better with staying hydrated . Thank you
30. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von True Sea Moss
Thanks so much for your beautiful feedback and we are absolutely overjoyed that our electrolyte mango pineapple flavor tastes so good and helped you stay hydrated while 7 months pregnant! We truly appreciate your support and we are so honored that we could help you with your dehydration journey 🌿
Great Customer Service
Unfortunately, when I received my order both jars were damaged and I couldn’t use them. However the customer service team was amazing in fixing the issue. They immediately addressed the issue and sent me two new jars. I really appreciate that. Smooth easy process
25. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von True Sea Moss
Thank you so much for your wonderful feedback and we are truly sorry both jars arrived damaged and you couldn't use them, but we are absolutely thrilled that our team was amazing in fixing the issue and sent you two new jars immediately! We truly appreciate your kind words about our smooth and easy process - we would be honored to keep serving you 🌿
My 1st order three bottle subscription…
My 1st order three bottle subscription delivery took longer than anticipated. Finally opened the box few days after delivery notice box damp possibly. A week later I finally opened the packaging and saw one of the jars was completely broken from the bottom inside. I went to the chat and got an instant a response back provided pictures and instantly got confirmation replacing that broken jar. Super excited and happy with the customer service and replacement.
25. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von True Sea Moss
Thanks so much for your wonderful feedback and we are truly sorry about the broken jar and the damp box on your first subscription order, but we are so glad our chat team gave an instant response and confirmed your replacement right away! We truly appreciate your patience and we are so happy you are excited with our customer service 🌿
First time for everything
This was my first time trying True sea moss I didn’t know what to expect. The flavors were good but the fine print on being subscribed to this product was not clear. I was able to use the chat to cancel my subscription and to get a refund. Easy process and I will order again.
25. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von True Sea Moss
Thank you for your wonderful feedback and we are absolutely delighted that you enjoyed the flavors on your first time trying us! We are so glad our chat made it easy to cancel and get a refund - we truly appreciate your support and we can't wait to have you order again 🌿
Customer support is quick to respond…
Customer support is quick to respond and very reliable with information. Love this company and what it has done for my health. Very responsive and caring with packaging too. Thank you
25. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von True Sea Moss
Thank you for your wonderful feedback and we are absolutely thrilled that our customer support is quick to respond and reliable while you love what we have done for your health! We truly appreciate your kind words about our caring packaging and your support 🌿
Initially ordered Sea Moss and loved…
Initially ordered Sea Moss and loved it! So I ordered another couple of jars.
Today received the order and one of the jars was damaged. I contacted them and within a few minutes they resolved my issue. Will be getting my damaged jar replaced as I am typing this review. They were apologetic and extremely pleasant! One of the quickest and painless resolutions I have had and wanted to thank them for their support getting my issue resolved.
24. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von True Sea Moss
Thanks so much for your wonderful feedback and we are truly sorry about the damaged jar, but we are so glad within a few minutes we resolved your issue! We truly appreciate your kind words about one of the quickest and painless resolutions you have had - we would be honored to keep serving you 🌿
Broken Jar Received
I received one of my jars broken. I scanned the QR code that was on the box and it took me straight to the option to chat with someone. I stated my issue and they offered to send a replacement of the same flavor free of charge. This is my first time buying True Sea Moss products however, their customer service alone has sealed me as a returning customer. Thank you for being so polite and understanding! Will leave another review once I try it!
24. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von True Sea Moss
Thank you for your wonderful feedback and we are truly sorry about the broken jar on your first order! We truly appreciate your kind words and we are so honored that our customer service alone has sealed you as a returning customer - we can't wait to hear your review once you try it 🌿
Damage product
I was very pleased with the quick response & help with the team.
24. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von True Sea Moss
Thanks so much for your kind words and we are absolutely delighted that you were very pleased with our quick response and help from the team! We truly appreciate your support and we would be so happy to help you again anytime 🌿
I received my sea moss 7/24/26 and one…
I received my sea moss 7/24/26 and one was broken and sea moss was all over inside the box, i contacted customer service and they were pleasant, and rectified the problem quickly. I was sent another jar of sea moss.
24. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von True Sea Moss
Thank you for your wonderful feedback and we are truly sorry about the broken jar with sea moss all over the box, but we are so glad our team was pleasant and rectified the problem quickly with a replacement! We truly appreciate your patience and your support 🌿
I had several active recurring…
I had several active recurring subscriptions and Alex from the chat group assisted me and she was outstanding and patient and helped me by reaffirming and clarifying two subscriptions were canceled and only one will remain active and my order would be as I requested. Thank you Alex and thank you True SeaMoss. Your product and your chat group team is awesome with great customer service. I really appreciate the patience and thorough clarification. Now! I’m waiting to try the two new flavors I just received today so I’ll be back to give another reviews on the Peach&Pear flavor and the elderberry flavor. But the mango & pineapple flavor is delicious and I love that one for sure, even the texture of the gel product is smooth and favorable. Thank you again True SeaMoss, you are honestly true to your product and your product true to me. God bless.
24. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von True Sea Moss
Thanks so much for your incredible feedback and we are absolutely overjoyed that Alex from our chat group was outstanding, patient, and helpful with reaffirming and clarifying your subscription issues! We are so glad you love the mango and pineapple flavor and we can't wait to hear your reviews on the peach and pear and elderberry - we truly appreciate your kind words and we are so honored that we are true to you and you are true to us, God bless you 🌿
I love the product very good and tasty…
I love the product very good and tasty !!! And their team are very quick to respond… 100% recommend
24. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von True Sea Moss
Thank you for your lovely feedback and we are absolutely thrilled that you love our product and find it very good and tasty while our team is quick to respond! We truly appreciate your 100% recommendation and your support 🌿
I received my order today
I received my order today, which was damaged during delivery. I contacted customer service right away and they resolved the issue without hesitation. I appreciate their prompt response and professionalism.
24. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von True Sea Moss
Thank you so much for your wonderful feedback and we are truly sorry your order was damaged during delivery, but we are so glad our team resolved the issue without hesitation with prompt and professional service! We truly appreciate your support and your kind words 🌿
The company is transparent
The company is transparent, quick to respond, and honest about its business.
24. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von True Sea Moss
Thanks so much for your wonderful feedback and we are absolutely thrilled that you find our company transparent, quick to respond, and honest about our business! We truly appreciate your support and your kind words 🌿
Antwort von True Sea Moss
Thank you for your amazing feedback and we are absolutely delighted that you experienced top tier customer service with us! We truly appreciate your support and we would be so happy to help you again anytime 🌿
Truly being True SeaMoss
I have enjoyed taking this and it was easily accepted as my morning routine and I truly experienced the lack of bloating and a little energy about a week in. I’m still experiencing both ~ lack of bloating and more energy and I’m about a month in. Thank you for truly being true. This is my life that I cherish and love.
Thank you True SeaMoss.
3. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von True Sea Moss
Thank you so much for your beautiful and heartfelt feedback and we are absolutely overjoyed that our product has become an easy part of your morning routine with noticeable results like less bloating and more energy after just one week! We are so honored that you are still experiencing these benefits a month in and we truly appreciate your kind words about us being true to our name. Knowing that this is your life that you cherish and love means everything to us - we would be so honored to keep being part of your wellness journey 🌿
I placed an order for two bottles and…
I placed an order for two bottles and one arrived broken and customer service will send me another replacement, and the product is really very good, thank you 🙏🏽
24. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von True Sea Moss
Thank you for your feedback. We're sorry one of your bottles arrived broken, but we're glad we could send a replacement. We're so pleased you find the product really very good — thank you!
The soursop is soooooooo good
The soursop is soooooooo good ! One of my jars came damaged and customer support was extremely prompt on getting me a new one out for a replacement. Love this
23. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von True Sea Moss
Thank you for your feedback. The soursop is soooooooo good — we agree! We're sorry one of your jars arrived damaged, but we're glad our support team was extremely prompt in getting a new one out. We appreciate you!
Great Customer Service!
I had one of my jars of sea moss arrive broken in the package. I reached out to the customer service chat feature online and was able to upload a picture of my broken product. The customer service representative was apologetic, understanding, and put in a replacement jar to be shipped out immediately.
23. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von True Sea Moss
Thank you for your feedback. We're sorry your jar arrived broken, but we're so glad our customer service representative was apologetic, understanding, and immediately put in a replacement jar. Great customer service — thank you!
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