JoAnn was very courteous and professional. She explained the daily routine step by step in applying the products. We discussed the Massage Renewa skin device and Micro Infusion. Thank you, JoAnn,... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I had a financial emergency & had to unfortunately cancel my order& even though it was too late to cancel Stephen went out of his was to help me! I want to Thank him so much for his kind heart &... Mehr ansehen
What a scam! Unable to use product (unopened and in the original packaging) due to a medical condition and the company wanted to know what the medical condition was prior to refund approval (by a ‘der... Mehr ansehen
Michelle understood my bottle of B3 Niacinamide was smashed in the shipping process and that all the content had drained in the transportation. She gladly reordered a small bottle to replace the on... Mehr ansehen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 68 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Survey for Renewa skin ordering
Joanne, the rep, was very helpful and explained the steps very well. She was also patient and took the time to listen
I reached out because I had issues with…
I reached out because I had issues with my device (the red-light setting wasn't working). Matthew was super friendly and responsive. He was able to get a new device shipped to me with no additional cost. Great customer service!
Joanne
Joanne has been instrumental in my experience with your company. I sent her a text on how to use the product and she advised me that I was missing two serums that I really need. I have I just ordered them and they were on discount. Kudos to HR for hiring Joanne! This girl needs a promotion!!
Nice consultant Bern
Nice consultant Bern
Gave me good information
Can’t wait to receive product
Bern was awesome explaining the entire…
Bern was awesome explaining the entire process. Keeping fingers crossed.
Stephen from customer service is great!
Fast response from Stephen from Customer service! And it was on a Sunday during Labor day weekend. Contacting customer service was easy! Stephan was very nice to deal with.
BUYER BEWARE!
BUYER BEWARE!
The light therapy device does not have the specifications to actually do what it claims to do. It’s basically a red light that vibrates without the correct specs of a REAL Red Light Therapy Tool. The microneedling kits come with only 2 sterile heads but 6 bottles of serum. Four of those bottles are useless without the matching number of sterile heads. PLEASE READ THEIR “100 Day” guarantee! It covers basically nothing, and there are restocking fees, only partial refunds on eligible tools, plus shipping costs to return any eligible item. Oh, and they will deduct the cost of the “free gifts” they sent with your order and charge you for them. I ordered the wrong thing and immediately (within 5 minutes or less) cancelled the order and explained I’d ordered the wrong thing. Customer Service said no problem, a refund would be issued. It took over a month and several emails to get my refund. The day I finally opened a dispute with my credit card company, I had my refund. This company is deceptive, pure and simple. I take full responsibility for not fully reading their return policy. If I had, I would have never ordered from them. Lesson learned.
The company dealt with my concern right…
The company dealt with my concern right away. I’m very happy with their prompt service.
Shelley Fox
Exemplary Skincare Consultant
Joanne was extremely friendly, professional, and helpful with setting up my future SkinLift treatments. She heard and understood my skin issues and was immensely knowledgeable in customizing suggestive products and daily skincare procedures. I so appreciated Joanne’s product information, patience, and time to allow me to make purchase decisions free of pressures.
Joanne haven't got the product yet
Joanne was very helpful and friendly
Joanne was very helpful and friendly. She answered my questions and placed my order. I appreciated her assistance and positive attitude!
Bern was very patient and explained the…
Bern was very patient and explained the process and products to achieve the results I am looking for. I look forward to receiving my product and seeing the results.
Review for Bern
Bern seemed knowledgeable about the products she women’s skin
Very understanding and very polite.
Very understanding and very polite.
Joanne was very helpful
Joanne was very helpful. She described the skin care routine in detail and answered all my questions. She was very personable and reassuring about the process. I enjoyed speaking with her
Missing items
I only received 2 of the 6 items I ordered but Stephen quickly arranged for me to get the missing items a few days later.
Concise instructions
Concise instructions, pleasant professionalism from Joanne.
Carlos was very patient and helpful in…
Carlos was very patient and helpful in answering my questions. I really appreciated his great customer service!✝️
Bern was knowledgeable
Bern was knowledgeable, helpful & patient. He explained the tools, products & procedures to get the best results for the items that I purchased. I'm hoping for a quick shipment to arrive next week - I'm excited to begin!
Was able to have a replacement sent
Stephen was very helpful in securing a replace me t device for me as my original device arrived defective. I am hoping that the replacement will arrive as promised and work as advertised.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.








