Trysoluma Bewertungen 

Antwort von Trysoluma

3. Aug. 2026

Hi Kristine,

We're so glad Ian and Kristian could take care of your problem quickly while treating you with the utmost respect! Knowing that you felt genuinely valued and heard means the world to us, because that's exactly the experience we strive to create with every Soluma customer.

We're thrilled that you're so pleased with your results, and it means so much that you've trusted Soluma along the way. That same care and attention is what we pour into every piece we craft. Thank you for being part of our story, and we'd love to welcome you back whenever you're ready for your next piece. Wishing you all the best!

Antwort von Trysoluma

3. Aug. 2026

Hi Joyce,

We're so glad Kristian could be there for you! Knowing that you felt genuinely cared for, and that she delivered the great customer service you deserved, means the world to us because that's exactly the experience we hope every Soluma customer has.

It means so much that you've trusted Soluma along the way, and that same care and attention is what we pour into every piece we create. Thank you for being part of our story, and we'd love to welcome you back whenever you're ready for your next piece. Wishing you all the best!

Antwort von Trysoluma

3. Aug. 2026

Hi Margaret,

We're so glad Clarence could be there for you! Knowing that you felt truly assisted and cared for means the world to us, because that's exactly the experience we hope every Soluma customer has.

It means so much that you've trusted Soluma along the way that same care and attention is what we pour into every piece we create. Thank you for being part of our story, and we'd love to welcome you back whenever you're ready for your next piece. Wishing you all the best!

Antwort von Trysoluma

31. Juli 2026

Hi Lisa,

Your kind words brought a smile to all of us.

We're so glad Dawn was able to get right back to you both times hearing that you found the company easy to deal with is exactly the experience we strive for every single day. And we're overjoyed that you love the product itself. That means the world to us, because at the heart of Soluma is a promise: quality you can truly depend on, crafted to support you simply and consistently.

It genuinely warms our hearts that you took the time to share this with us. Whenever you're ready to explore more of what Soluma has to offer, we'd be honored to welcome you back.

Antwort von Trysoluma

31. Juli 2026

Hi Leslie,

We're so glad Kris was able to turn your experience around hearing you describe that "one eighty" moment, when something difficult became something easy, is exactly what we hope every interaction feels like. And knowing she guided you with care through the return especially when it came to your wellbeing and a medication compatibility concern means more to us than we can say. Your health always comes first, and we're grateful Kris helped make that clear.

That same thoughtfulness lives in everything we pour into Sculptique. Every piece is crafted with care and quality in mind, designed to help you feel confident and comfortable while knowing we'll always have your best interests at heart, even when that means a return.

Thank you for sharing this with us. Whenever you're ready to explore Sculptique again when the timing is right for you we'd be honored to welcome you back.

Antwort von Trysoluma

31. Juli 2026

Hi Ann,

We're so glad Clarence was able to make your return and refund experience feel effortless hearing you call it outstanding, and knowing you'd proudly share that with your peers, fills us with gratitude. That's exactly the care we hope every interaction carries, and it mirrors the care we pour into Soluma itself. Every product we craft is designed with quality and thoughtfulness in mind, meant to truly serve you from the moment it arrives.

Thank you for taking the time to share this with us it means more than you know. Whenever you're ready to explore more of what Soluma has to offer, we'd be honored to welcome you back.

Antwort von Trysoluma

31. Juli 2026

Hi Peter,

Thank you for taking the time to share your experience with us and please know that what you've described is not the standard we ever want to uphold. We are truly sorry.

We hear you: you were home all day, the order was marked delivered, and you didn't receive it. We understand how frustrating and disappointing that is, and we don't want to make excuses. We simply want to make this right. Every product we craft at Soluma is made with care and quality in mind, and our hope is that you experience that same care throughout the entire journey clearly we fell short this time.

We'd like the chance to look into your order personally and find a fair resolution for you. Could you please reach out to us privately at info@trysoluma.com with your order details? We'll review everything and work to make things right.

Again, we're sorry this happened on our watch, and we thank you for your feedback it helps us do better.

Antwort von Trysoluma

30. Juli 2026

Hi Johnna,

We're truly touched by your words, and we're so glad everything worked out the way it should have. Your sister-in-law's health and peace of mind come first, and we completely understand your decision. If there's ever a time you feel ready to explore Soluma for yourself, we'd be honored to have you many of our customers in their 90s have found it to be a gentle, supportive part of their daily rhythm. Hearing you say "I am 90 yrs old and may need this myself" means more than you know. We're here whenever you are, and we hope life brings you nothing but comfort and well-being ahead.

Antwort von Trysoluma

Aktualisiert am 30. Juli 2026

Hi Belle,

We're so glad to hear that Soluma responded promptly when you needed to cancel that kind of responsiveness matters, especially during a stressful time. And we hope you know that Sculptique is always here for you if you ever decide to give it a try yourself. You mentioned being 90 years old, and we believe wellness has no age limit many of our customers in their later years have found Sculptique to be a gentle, supportive addition to their daily routine. We'd love to welcome you back whenever the time feels right.

Antwort von Trysoluma

29. Juli 2026

Hi Diana,

We love that Ivan went above and beyond explaining everything and following up until it was done shows the kind of care we believe in. Knowing he stayed with you every step of the way means a lot to us.

We hope Soluma is making a difference for you, and we'd be happy to help again whenever you need us.

Antwort von Trysoluma

29. Juli 2026

Hi Krista,

We're so glad Ivan was able to handle everything for you with such care and promptness. Hearing that he was always quick to respond and that you're fully satisfied with how things were resolved that's exactly what we're here for.

We hope Soluma is treating you well, and we'd be happy to help again whenever you need us.

Antwort von Trysoluma

Aktualisiert am 29. Juli 2026

Hi James,

Thank you for taking the time to share your experience. We’re very sorry to hear about the distress and frustration this situation has caused.

We sincerely apologize for the reaction you experienced while using Soluma and for the concern surrounding the additional order and charge. We understand how upsetting it is to feel that an order was not authorized, and we take feedback like yours very seriously.

We’ve confirmed that your subscription has been cancelled so no future recurring orders will be processed.

We’d also like to help make this right. The effects of wellness products can vary from person to person, and results may depend on individual response and consistency of use, but your experience is important to us regardless of outcome. Please contact us directly at info@trysoluma.com with your order number and the best email address to reach you so we can review the charges and discuss available resolution options privately.

Antwort von Trysoluma

29. Juli 2026

Hi Dawn,

Thank you so much for sharing your experience with Soluma. We truly appreciate your honesty and your kind words.

While we’re sorry that Soluma wasn’t the right fit for you, it means a great deal to us that you recognized our commitment to standing behind our product and honoring our promise. Your comment about us “sticking to our word” is especially meaningful, because that is exactly the standard we strive to uphold with every customer.

We’re grateful you gave Soluma a try, and we hope that if your wellness needs change in the future, you’ll feel welcome to visit us again. Wishing you all the best on your health journey, and thank you once again for your thoughtful support.

Antwort von Trysoluma

29. Juli 2026

Hi Bruno,

Thank you for sharing your feedback. We’re truly sorry to hear about the frustration and inconvenience you experienced with your order.

We understand how important it is for customers to feel confident and informed about their Soluma purchase, and we apologize for the concerns regarding the additional shipment and billing. We’ve noted your feedback regarding the cancellation request and refund experience, and we take these concerns seriously.

We’d like the opportunity to review your order details and help find a resolution. Please reach out to our team privately at info@trysoluma.com with your order information so we can look into this further and assist you directly.

We appreciate you bringing this to our attention and hope we can make this experience better for you.

Antwort von Trysoluma

29. Juli 2026

Hi,

Hearing that your Soluma experience was “solved on the first try” truly means a lot to us. We know how important it is to feel heard quickly, and we’re so glad your questions were handled smoothly and without any back-and-forth.

What stands out most is your note about connecting with “a real person.” We believe that every Soluma customer deserves genuine care and clear support, and we’re grateful that came through in your experience.

Thank you for choosing Soluma and for taking the time to share such thoughtful feedback. We’d love to welcome you back anytime, and we hope Soluma continues to be part of your wellness journey whenever you’re ready again.

Antwort von Trysoluma

29. Juli 2026

Hi Cynthia.

We’re truly sorry to hear that Soluma did not meet your expectations and that you experienced stomach discomfort and indigestion.

We understand how disappointing it can be when a product does not provide the experience you hoped for. Everyone’s body can respond differently to wellness products, and individual results may vary, but your feedback is important to us.

We’d appreciate the opportunity to learn more about your experience and assist you further. Please reach out to our team privately at info@trysoluma.com with your order details so we can look into this and help find the best possible resolution.

Thank you again for bringing this to our attention. We value your feedback and the opportunity to improve.

Antwort von Trysoluma

29. Juli 2026

Hi Joseph,

We’re so glad to hear that your concern was addressed quickly and that the experience felt attentive from start to finish. Knowing that you felt your issue was handled with care is incredibly meaningful to us.

At Soluma, we want every customer to feel confident not only in our product, but also in the support that stands behind it. Your mention of the prompt response and thoughtful attention reassures us that we’re creating the kind of experience we hope for with every Soluma order.

Thank you for choosing Soluma and for taking the time to share your experience. We’d be delighted to welcome you back anytime, and we hope Soluma continues to support your wellness journey in the future.

Antwort von Trysoluma

27. Juli 2026

Hi Beatrice,

We're so touched by your kind words, and we completely agree Maica truly shines when it comes to thoughtful follow-ups. It means the world to us that you felt cared for and heard.

We're thrilled that Soluma is a part of your wellness journey, and knowing you received such quick support only reinforces why we pour so much heart into what we do. Come back anytime we'd love to continue being part of your story.

Antwort von Trysoluma

27. Juli 2026

Hi Marilyn,

We couldn't be more proud to have Soluma on our team and reading your words, we feel that warmth right back. The way you described how she follows through and does exactly what she says she will do that's the kind of care we strive for in everything we touch.

We're so glad Soluma could guide you through your experience with Soluma. Knowing that both our product and our people made a difference for you means everything. Please don't be a stranger we'd love to welcome you back anytime.

Antwort von Trysoluma

27. Juli 2026

Hi Deborah,

We're so happy to hear that Soluma has made such a positive impression on you. Knowing you had such a great overall experience with your orders truly means a lot to us, and we're grateful you took the time to share it.

We hope Soluma continues to be a wonderful part of your wellness routine, and we'd love to welcome you back whenever you're ready for your next order. Thank you for being part of our community!