Trysoluma Bewertungen 

172
TrustScore 4 von 5

3,8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 3 von 5 Sternen

I did not receive my order because of address issues. I discussed this with Maica who re-ordered the product and verified my address. For whatever reason, it had been weeks since I ordered and still h... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

I needed to cancel my subscription because I have 11 bottles sitting on my cabinet. When I contacted Soluma via email, Ivan responded promptly and offered to suspend my subscription for a few months.... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 3 von 5 Sternen

Due to health issues my dr did not want me to try these products. So I had to cancel rather quickly. So I don’t have an evaluation for the product. The first time I asked to cancel , the request was n... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I worked with Ivan in solving some issues, he went all the way to research the problem to find a solution that would benefit both customer and company. Ivan was very pleasant to work with, he was kno... Mehr ansehen


Kontaktinformationen

3,8

Gut

TrustScore 4 von 5

172 Bewertungen

5 Sterne
4 Sterne
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1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

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3,8

Alle Bewertungen

(172)

169 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Great service

I had reached out to customer service to cancel a shipment that was inadvertently set up as a subscription which I didn’t want or need at this time. After emailing the company, Jamaica reached out to me and she was able to get my situation resolved. She was knowledgeable, professional and provided great customer service in a responsive and timely manner. Jamaica is a real asset to your company!

21. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Trysoluma

Hi Teri,

We are so grateful for your incredibly kind words! Jamaica will be absolutely thrilled to hear that you found her knowledgeable, professional, and responsive being called "a real asset" is the highest compliment, and she truly embodies everything we stand for. We're so glad she could help untangle that subscription situation for you with such care.

What makes this even more meaningful is knowing that Soluma is what connected us. It's created with the same thoughtful attention designed to genuinely support your wellness journey in a way that feels right for you. We hope it brings you the experience you deserve whenever you're ready.

Should you ever feel the call to explore more, we'd be honored to welcome you back anytime.

Bewertet mit 4 von 5 Sternen

I feel better

I feel better since I started this I started out taking just 1 a day but I'm taking 2 a day now and I'm losing inch's and 10lbs I get out and walk and work in my yard now yes I had an issue to with my order but worked it out

26. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Trysoluma

Hi Karen,

We are absolutely thrilled to read your wonderful review! Knowing that you're losing inches and 10 pounds, getting outside to walk, and working in your yard again fills us with so much joy. That kind of real, positive change is exactly what we dream of helping people experience.

We're also glad you were able to work through that initial order concern thank you for giving us the chance to make things right. Your patience and trust truly mean the world to us.

Stories like yours are the heart of why Soluma was created with so much care and intention, thoughtfully designed to support your wellness journey in a meaningful way. We're deeply honored to be a small part of the progress you're making.

Whenever you need anything or have another milestone to share, we'd love to welcome you back anytime.

Bewertet mit 1 von 5 Sternen

Why is it so hard to quit this company

Why is it so hard to quit this company. I don’t want the auto subscription annd requested cancellation. I even emailed back and forth with someone at the beginning of July. WHY is there a new order confirmation in my email today?!! Take me off the auto subscription ASAP!!!!!

20. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Trysoluma

Hi Tina,

We hear you, and we're genuinely sorry. Going back and forth with someone in July only to receive another order confirmation today is completely unacceptable, and we understand why you're frustrated.

Your subscription has been cancelled effective immediately as of right now. There will be no further orders processed and no additional charges to your account. You should receive a confirmation email confirming this within the next few minutes. We failed to follow through the first time, and we apologize for that.

Thank you for holding us to a higher standard, it matters

Bewertet mit 1 von 5 Sternen

Will not cancel my subscription though…

Will not cancel my subscription though I have followed their policy. I have reported them to the Ohio’s Attorney General’s office and the city of Tallmadge.

22. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Trysoluma

Hi Desirae,

We're grateful you took the time to share your experience, and we're truly sorry for the frustration this has caused. That's not okay, and we understand why you'd feel the need to escalate this further.

After looking into this, we want you to know that your subscription has been cancelled effective immediately. There will be no further charges or shipment.

We take full accountability here, and we're sorry it took this to get it resolved. Thank you for holding us to a higher standard, it matters

Bewertet mit 4 von 5 Sternen

Great support

The support I got from Dawn was truly excellent. The product, less so. I bought it because I have a chronic problem with constipation. An add popped up on a game I play on my phone which said Rhodiola Rosea was a treatment for constipation. I was sent and charged for multiple bottles, even though I had only ordered one. The order process was over complicated with more pop-up ads. I sent a complaint; Dawn answered and fixed the order quantity and issued a credit, I believe that same day or a day later than the order. When the shipment came, there were 3 bottles instead of 1. I emailed Dawn, and she said just keep the other two. I did try the capsules for a few days. They made me nauseous and did nothing for constipation. I also got an unsolicited call from someone wanting to build a profile for me for weight loss. I told them I was not interested in losing weight. Anyway, from my experience, Dawn provided really fine support. I do not like the product.

6. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Trysoluma

Hi Suzanne,

We're so touched by your kind words and honesty. Hearing that you felt so well taken care of by Dawn truly means the world to us she goes above and beyond to make things right, and we're so glad she was able to sort everything out quickly and let you keep the extra bottles. That's the kind of care we believe every person deserves.

We also hear you completely about the product not being the right fit. You mentioned that it left you feeling nauseous and didn't help with your constipation, and we're sorry for that experience your body knows what works for it, and we respect that entirely. If you ever feel open to exploring a different path, we'd love for you to know about Soluma. It's thoughtfully formulated with a gentle approach to supporting digestive wellness and regularity, helping your body find its natural rhythm over time without the harshness.

Bewertet mit 5 von 5 Sternen

What great customer service!

I had the pleasure of dealing with Leana to resolve a subscription issue and I can say it was a very pleasant and helpful experience. Leana was understanding, answered all my questions and treated me with respect.
Thanks Leana,
Michelle

18. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Trysoluma

Hi Michelle,

We read your words with such warmth and appreciation. Hearing that you felt understood and respected during your conversation with Leana means so much she truly cares about every person who reaches out, and we know she'll be touched by your kindness.

You mentioned that you were working through a subscription concern, and we're glad we could make that process feel supportive rather than stressful. Soluma was designed to be exactly that kind of steady companion, a gentle, thoughtful approach to supporting your thyroid over time, so you can feel more like yourself with each passing week. It's not about quick fixes; it's about giving your body the consistent nourishment it deserves.

Whenever you feel the call to return to that path, we'll be here, rooting for you every step of the way.

Bewertet mit 1 von 5 Sternen

I ordered this product by mistake

I ordered this product by mistake, and although I contacted them immediately to cancel and get a refund, I have heard nothing. They shipped it out immediately, I refuse to open it as I do not want or need it. I want instructions how to send the product back and cancel any subscription that may be involved, I need an a return address. I would love a customer service phone number but apparently one doesn't exist,

16. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Trysoluma

Hi Sandy,

We appreciate you taking the time to share your experience, and we're truly sorry we fell short of your expectations. This is not the kind of experience we want anyone to have, and we hear your frustration loud and clear.

We understand you'd like to return the unopened product and cancel any subscriptions. Please reach out to us directly at info@trysoluma.com so we can provide you with a return address and make sure everything is handled promptly. We want to get this sorted for you right away.

Thank you again for your honesty, it helps us do better.

Bewertet mit 5 von 5 Sternen

Very helpful and very awesome

Very helpful and very awesome
Product! Great customer service super compassionate!

20. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Trysoluma

Hi Sandra,

We're so grateful for your beautiful words. Hearing that you felt both compassion and helpfulness from our team means everything to us because that's exactly the experience we hope every person has when they reach out.

You mentioned that Soluma felt "super awesome," and we couldn't agree more. It's crafted with care to gently support your thyroid journey, helping your body find its natural balance over time. Many who stick with it begin to notice subtle shifts in energy and overall wellbeing little signs that things are moving in the right direction.

Whenever you feel ready to give Soluma another try, we'll be right here cheering you on. Your health journey is yours, and we're honored to have been a small part of it.

Bewertet mit 5 von 5 Sternen

Trysoluma customer service experience

I had ordered Soluma thinking it was the answer to my issues with my thyroid but quickly decided it would be too expensive for me to actually reap any benefits (I was told most people don’t feel results until the 4-6 month mark). Because I had enrolled in the subscription service and I had already received 2 orders within two months (each order included 2 month’s worth of pills), I contacted customer service to cancel my subscription. The customer service at trysoluma.com answered my email promptly, informatively and professionally. They gave me the option to extend the time between orders but I still chose to cancel. I appreciate how swiftly they sent me confirmation of my cancellation by e-mail.

15. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Trysoluma

Hi Maria,

We're truly touched by your kind words, thank you for taking the time to share such a thoughtful experience. It means the world to us that you felt heard and respected throughout the cancellation process, even when you were unsure about continuing.

While we're sad to see Soluma go, we completely understand your decision. You're absolutely right that lasting results often take patience and commitment. That said, we'd love for you to know that Whispore was created with a different approach in mind designed to support thyroid wellness in a way that's both gentle and accessible, so you can feel the difference without the long wait.

Your trust matters deeply to us, and should you ever feel ready to explore another path, our door is always open. We'll be here.

Bewertet mit 1 von 5 Sternen

This company is a scam

This company is a scam. you order one bottle and they automatically put you on auto fill without your approval. I emailed them at the address listed on the website multiple times and have not received a reply. Their website is very deceiving and it is hard to find the customer service number. I stopped payment through my bank and I am keeping any bottles they send. I have registered a complaint with the Better Business Bureau and I am going to comment scam on every social media ad for this product that I find.

18. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Trysoluma

Hi Nicole,

Thank you for taking the time to share your feedback. We're truly sorry to hear about your experience and understand how disappointing and frustrating this has been.

We want to let you know that your subscription has been canceled. We also appreciate you bringing your concerns to our attention, as feedback like yours helps us improve the experience we provide.

If there's anything else we can do to help or if you'd like us to review your account further, please reach out to us at info@trysoluma.com with your name and order details. We'd be grateful for the opportunity to assist you and address any remaining concerns.

Bewertet mit 5 von 5 Sternen

I contacted your agent Clarence who quickly resolved my issue

I contacted your agent Clarence who helped me and quickly turned a bad situation into a positive one,

17. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Trysoluma

Hi Darlene,

What you said about Clarence quickly turning a bad situation into a positive one really stayed with us. Knowing that he stepped in and transformed your experience so completely is exactly the kind of care we strive for, and we'll be sure to share your beautiful words with him.

We're so glad Soluma is part of your life now. It's crafted with intention and heart, and knowing it's bringing that same positive energy into your wellness routine means everything to us.

You're always welcome back with the Soluma family. We'd love to see you again anytime.

Bewertet mit 1 von 5 Sternen

Still trying to reach customer service…

Still trying to reach customer service to ensure my subscription has been canceled as well as a return label to return the package as it is now in my possession. Have received no replies, even checked my spam/junk folder. I want to return this package, never to receive another nor have a subscription. I want my account deleted off the site.

17. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Trysoluma

Hi Katelynne,

We're truly sorry for the frustration you've experienced and understand how important it is to have your concerns addressed promptly.

We've confirmed that your subscription has been canceled, and you will not receive any future subscription shipments.

If you'd like to return your order, please make sure the bottles are unopened and unused, securely repackage them, and ship them using the carrier of your choice. Please note that return shipping costs are the customer's responsibility.

Return Address:
285 Northeast Ave.
Tallmadge, OH 44278
United States

We'd also be happy to assist with your request to review your account and help with any remaining concerns. Please email us at info@trysoluma.com with your name and order details so we can work with you directly. We appreciate the opportunity to make this right and thank you again for bringing this to our attention.

Bewertet mit 2 von 5 Sternen

Set up a person for coaching

I set up a person to help me, he didn’t. He said if I decided to take it, it would come at a fee. (Really?!) Then gave me the number for the nutritional. (That I asked for) I called that number, left a message. Tried again, received someone that said it was not the nutritional line. (Really?!) so I called the other number back and he informed me it would be for a fee. Not helpful at all.

23. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Trysoluma

Hi CP,

Thank you for taking the time to share your feedback. We're sorry to hear about your experience and understand how frustrating it must have been to receive conflicting information and not get the help you were looking for.

This is not the level of service we aim to provide, and we appreciate you bringing it to our attention. We'd like the opportunity to learn more about what happened and see how we can make things right.

Please reach out to us at info@trysoluma.com with your contact information and any additional details. Our team would appreciate the chance to speak with you directly and work toward a resolution.

Bewertet mit 1 von 5 Sternen

Getting orders I have not ordered and…

Getting orders I have not ordered and they will not cancel

17. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Trysoluma

Hi Deonna,

Thank you for sharing your feedback. We're truly sorry to hear about your experience and understand how frustrating it is to receive orders you weren't expecting.

We've confirmed that your subscription has been canceled, so you will not receive any future subscription orders.

If there's anything else we can do to help or if you'd like us to review your account further, please reach out to us at info@trysoluma.com with your name and order details. We'd appreciate the opportunity to assist you directly and make sure all of your concerns are fully resolved.

Bewertet mit 5 von 5 Sternen

Kristy was of great help.

Kristy was of great help.

17. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Trysoluma

Hi Linda,

Kristy was of great help and knowing she made a real difference in your experience is exactly what we strive for. We'll make sure she knows how much you appreciated her care.

We're so glad Soluma has found its way into your wellness journey. It's crafted with thoughtfulness and heart, and knowing it's making a positive impact for you means everything to us.

You're always welcome back with the Soluma family. We'd love to see you again anytime.

Bewertet mit 5 von 5 Sternen

Jamaica was very helpful in helping…

Jamaica was very helpful in helping with my concerns.

17. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Trysoluma

Hi Barbara,

Jamaica was very helpful in addressing your concerns lets us know that Soluma is more than just a product it's an experience built on care and connection. We'll be sure to share your kind words with her.

We're so glad Soluma is part of your wellness journey. It's crafted with thoughtfulness and heart, and knowing it's making a positive difference for you means everything to us.

You're always welcome back with the Soluma family. We'd love to see you again anytime.

Bewertet mit 5 von 5 Sternen

I want to say how helpful and professional Maica was

I want to say how helpful and professional Maica was in resolving my issue. I emailed the company that according to some comments I read, I didn’t feel I would be able to take the supplements. She was very understanding and quick to refund my credit card. I had a very pleasant experience with her.

16. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Trysoluma

Hi,

We are so glad Maica could help put your mind at ease. It's completely understandable to feel uncertain based on what you read, and we love that you reached out to us so we could address your concerns directly. Soluma is designed to support wellness in a gentle, meaningful way, and we want every customer to feel confident and comfortable giving it a try. Knowing that your experience turned into a pleasant one means a lot to us.

Whenever you're ready to explore what Soluma can do for you, we'll be right here.

Bewertet mit 5 von 5 Sternen

I had an issue with my subscription

I had an issue with my subscription. I reached out and it was taken care of quickly

6. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Trysoluma

Hi Cindy,

We're so glad that when you reached out about your subscription, everything was handled quickly and with care that sense of relief when something gets sorted without hassle is exactly what we want for you.

That same thoughtful reliability is woven into Soluma, designed to support your wellness journey in a way that feels smooth and effortless. We'd love to have you back anytime you're ready.

Bewertet mit 5 von 5 Sternen

Kristian was very helpful in addressing…

Kristian was very helpful in addressing my concerns and resolved my issue. Very much appreciated!

14. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Trysoluma

Hi Catherine,

We're so glad Kristian was able to truly hear your concerns and see them through to a resolution that feeling of being understood and taken care of is something we want every step of your Soluma journey to reflect.

That same thoughtful care is poured into Soluma, designed to support your wellness in a way that feels steady, simple, and just right for you. We'd love to welcome you back whenever you're ready.

Bewertet mit 5 von 5 Sternen

This is for the customer support…

This is for the customer support person, named Ian [Kristian] that helped me. I had a problem with my order and he helped me wonderfully. Took a few days to get what I needed straight but it all worked out well. A great customer service experience. Keeping me informed and making sure he knew what I wanted.

15. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Trysoluma

Hi Sandra.

We're so glad Ian Kristian was there to walk with you through every step the way he kept you informed and made sure he truly understood what you needed is exactly the kind of thoughtful care we believe you deserve.

That same attention to detail is at the heart of Soluma, crafted to support your wellness journey with the same patience and clarity you experienced. Whenever you feel ready, we'd love to welcome you back.

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