Great business to deal with. Ordered on line and received clear information on our delivery timeline. Received further delivery information the day prior to delivery and a call from Piotr on the day w... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Really impressed with TudaGrass. I’d previously ordered from another company and unfortunately had a terrible experience, so I decided to try TudaGrass instead as they had the same product. I was... Mehr ansehen
This is word for word what I submitted to AMAZON which they rejected.Can anyone explain why. { excellent company, kept informed all along up till they were 15 mins away. Friendly service from all... Mehr ansehen
I had no problem at all ordering online. A big selling point for me was free delivery; other companies wanted over £100. The order came on time and when I discovered some clips were missing they were... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
At Tuda, we are a family-owned business with a passion for transforming outdoor spaces. We have established ourselves as a leading provider of artificial grass, composite decking and cladding. Our team of experienced professionals is dedicated to helping homeowners, businesses, and contractors create beautiful, functional, and low-maintenance outdoor spaces. Whether you are looking for a lush lawn, a comfortable outdoor living area, or a durable and stylish cladding solution, we have the products and expertise to help you achieve your goals.
Kontaktinformationen
units 46/47 stakehill ind estate, m24 2fl, manchester, Vereinigtes Königreich
- 0161 696 0078
- sales@tudagrass.co.uk
- tudagrass.co.uk
4,6
Hervorragend
540 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 37 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
5 star from start to finish
5 star from start to finish. Ordering online so easy, had a phone call the next day to say that they could deliver the following day and confirmed the time. Driver then called when he was about half an hour away. Quality wise the product is fantastic, easy to hang and looks amazing. Highly recommend
10. Februar 2026
Bewertung ohne vorherige Einladung
I’ve order 6x4m delivered so fast and…
I’ve order 6x4m delivered so fast and the quality for the price is outstanding.
31. Jänner 2026
Bewertung ohne vorherige Einladung
Recommend Seller
I ordered Astro Turf to use as a semi permanent solution to our conservatory floor after issues with laying LVT.
Ordering was easy, delivery was quick and the product is excellent.
It’s actually worked indoors much better that I expected
10. Februar 2026
Bewertung ohne vorherige Einladung
Value, quality, great service
I was really pleased with the price, quality and delivery was quick and a good price. Sometimes the cost of delivery really pushes up the cost of the items you’re buying.
I phoned them before buying the plastic stakes and the staff were very helpful.
I would definitely recommend.
26. Jänner 2026
Great service
Arrived 3 days earlier which was great. Delivery person was very polite and helpfull. Carpet good quality better then I thought would be.
Fantastic communication with company. Will use again
4. Februar 2026
Bewertung ohne vorherige Einladung
Excellent customer service and brilliant product
I’d never used Tuda Grass before but would definitely use them again. Really impressive customer service from ordering through to delivery (a shout out to Adam the delivery driver was amazing).
I ordered the Composite Woodgrain Shiplap Cladding in black and so far it’s been great.
31. Jänner 2026
Bewertung ohne vorherige Einladung
Recommend
Speedy delivery, very reasonable price and good quality. Happy to recommend.
26. Jänner 2026
Fantastic
Excellent products at a reasonable price.
Customer service is outstanding, and delivery is carried out by their own trucks and staff. I added additional items to my delivery at the last moment and was taken care off with speed and professionalism.
Highly recommend this company and will be ordering more soon.
Thank you.
1. Februar 2026
Bewertung ohne vorherige Einladung
5 out of 5 the customer service is…
5 out of 5 the customer service is perfect very friendly receptionist who done exactly what she said called back with a delivery time for, kept me updated with the order and the delivery driver turned up both times exactly when he said so was a bonus the product was very highly stranded stuff very strong and I’ve used the company twice and both times 100 percent so keep the good work up guys you are different from the rest so fair play to you all.
30. Jänner 2026
Bewertung ohne vorherige Einladung
Do Not Waste Your Hard Earned Money
********PLEASE WATCH MY VIDEO **********
Do not buy this product the quality is appalling save the hassle and spend your money with another company, I employed a 57 year old gentleman who’s been fitting carpets/vinyl for 37 years he said the quality was so poor he could tear it with his hands, I complained to the company and was basically called a liar, I moved my chair across the kitchen floor and the vinyl split, please see photo on Amazon, they said that my fitter had caused the damages, they would not offer a replacement for a better product or a refund, please watch my video also on Amazon it just shows how ignorant the company is and their response is insulting and rude, I now have to rip up the vinyl that I purchased from them and buy a replacement, companies like this really make my blood boil.
12. November 2025
Bewertung ohne vorherige Einladung
Antwort von Tudagrass
Hi Michelle,
Thank you for taking the time to leave a review. We’re genuinely sorry to hear how frustrated you feel about this situation — that was never our intention.
We would like to clarify our position for transparency, as this review contains a number of inaccuracies. At no point did we call you a liar or insult your installer. Our responses were focused solely on reviewing the evidence provided and explaining our findings.
When you first contacted us, we responded promptly and requested photographs and video so that we could properly assess the issue. Once these were received, the matter was reviewed thoroughly. The footage and images showed:
• A split at the cabinet edge consistent with the vinyl being cut and then forced into place during installation
• Further damage consistent with pressure or dragging across the surface after fitting
The image provided showing damage caused when a chair was moved also shows rigid plastic feet in contact with the flooring. When pressure is applied through hard plastic edges — particularly while weight is on the chair — this can cause tearing or splitting of vinyl, especially once it has been cut and installed.
The vinyl supplied is 2.3 mm thick and, while durable when installed and used correctly, it is not indestructible. Vinyl can split if excessive force is applied, particularly at cut edges or when heavy furniture is moved without protection.
We also independently tested the same product and were unable to replicate the tearing shown in the video when the material was handled correctly. This product is supplied to many customers and receives consistent positive feedback regarding quality and durability.
Because the flooring had been cut, fitted, and subsequently damaged, it was no longer eligible for return or refund under Amazon’s policy, which only allows returns for unused items or manufacturing defects. For this reason, we were unfortunately unable to offer a replacement or refund.
We advised that the matter could be referred to Amazon via their A–Z Guarantee process so an independent decision could be made based on the evidence. We were fully prepared to provide all documentation requested; however, no claim was ultimately raised.
We appreciate that this outcome is disappointing, but we stand by our decision and the professional manner in which the case was handled.
Kind regards,
Tuda Grass
Fantastic company to deal with
Fantastic company to deal with. Had a couple of damaged boards on delivery which they replaced without question. Slatted composite cladding is excellent quality - would definitely use them again for future projects.
2. Jänner 2026
Recently ordered to Nottingham after…
Recently ordered to Nottingham after looking at several companies for some composite cladding it was refreshing to be able to speak to someone and to be able to place an order over the phone. Staff are very efficient and friendly and are a pleasure to deal with. Order arrived all packaged and a very professional service. The product is very good quality and the best we have come across. Will be using Tuda again for our renovations and will also recommend to friends and family. Highly recommend.
9. Jänner 2026
Bewertung ohne vorherige Einladung
An excellent company to deal with and…
An excellent company to deal with and an excellent product. I was kept fully informed regarding progress of my order and delivery was swift. My order arrived when I was advised it would. Thank you!
2. Jänner 2026
Great company
Great company
Communication brilliant
Staff professional and helpful
Andy /Andrew the Driver was great called the day before to confirm he would be delivering .. unloaded and left everything neat and tidy a credit to this company
2. Jänner 2026
1st class service brilliant staff
I ordered Ash cladding and L corners January 1st and I got a call the next day and delivered on the 3rd January that is 1st class service I've not put the cladding up yet will be a few months before it's up.But it looks brilliant
3. Jänner 2026
Bewertung ohne vorherige Einladung
Cannot recommend highly enough
Cannot recommend highly enough. Excellent service and decking was delivered in full and on time. Quality product, easy to cut and fit and greatly enhances the garden.
17. Oktober 2025
Bewertung ohne vorherige Einladung
Excellent price for the cladding
Excellent price for the cladding. Delivery driver Andy was very professional with great communication throughout. Would definitely use Tuda again.
16. Dezember 2025
Bewertung ohne vorherige Einladung
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