I spoke with the specialist you connected me with, and I’d like to share my feedback. They were remarkably calm and respectful throughout the process, clearly demonstrating extensive experience. They... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I couldn't get my problem solved right away when it is obvious that my renewal charge is for the wrong web hosting service. I have an Essentials plan, which is 7.99 per month, and I'm being charged fo... Mehr ansehen
The company is good but their pricing strategy is bait and switch. Their first year domain prices are competitive but thereafter they increase the price by more than 100 percent for subsequent year... Mehr ansehen
Unternehmen hat geantwortet
Your representative was patient and walked me through the log in process. She waited until I had successfully completed my edits. Your web site, however was not useful at all. It would not let me lo... Mehr ansehen
Unternehmensdetails
- Web-Hosting-Unternehmen
- E-Commerce-Lösungsanbieter
- Online-Marketing-Unternehmen
- Zahlungsservice
- Webentwickler
Vom Unternehmen geschrieben
Turbify is a comprehensive platform designed to help businesses build, manage, and grow their online presence with ease. With over 25 years of experience, Turbify provides a complete suite of tools including domain registration, web hosting, business email, website building, and e-commerce solutions—all in one place. Built with small and growing businesses in mind, Turbify simplifies the process of getting online and scaling operations. Users can create professional websites without coding, manage domains with advanced security features, and launch online stores with integrated tools for payments, inventory, and marketing. Turbify also focuses on reliability and performance, offering secure hosting, scalable solutions, and high uptime to ensure businesses stay online and accessible to their customers. With 24/7 customer support available through multiple channels, businesses can get help whenever they need it. In addition, Turbify provides tools to help businesses improve their online visibility, manage customer reviews, and strengthen their digital presence across platforms. At its core, Turbify is committed to empowering businesses with the tools, technology, and support needed to succeed online and grow with confidence.
Kontaktinformationen
Vereinigte Staaten
- 1-833-689-8585
- turbify.com
3,9
Gut
1007 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 79 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
I found it difficult navigating the site.
I was not able to navigate the system without contacting support on two occasions. Will support was beneficial.It took me longer than I would like to have experienced.
29. Mai 2026
I gave the agent the correct name of…
I gave the agent the correct name of the owner and she said it was not the owner. After successful login, I was able to see the name I gave was correct.
1. Juni 2026
Antwort von turbify.com
We’re sorry for the confusion and understand why this was frustrating. We reviewed the case and saw that there was an issue during the domain transfer process, and support had advised on the next steps, including the ownership transfer process and trying the transfer again after the authorization code was confirmed.
We also understand your concern that the name you provided was correct and that it should have been recognized. Thank you for bringing this to our attention, and we regret the inconvenience this caused.
It is good to be able to phone and have…
It is good to be able to phone and have someone answer and help in the issue. Muskan was helpful.
29. Mai 2026
Turbify’s customer service was an…
Turbify’s customer service was an embarrassment to the industry. After multiple phone calls, their suggestion was for me to take matters into my own hands even though I‘m paying them. Not only unacceptable, but unprofessional which I stated on numerous occasions. I terminated my account & would never recommend their services to anyone.
27. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von turbify.com
Dear Mike,
We’re sorry for the frustration and understand how disappointing the experience was after multiple calls. We reviewed your concern and understand that you felt unsupported and chose to terminate the account as a result.
We regret that the service did not meet your expectations and appreciate you sharing your feedback.
DO NOT USE THIS SERVICE> WAS A…
DO NOT USE THIS SERVICE> WAS A CUSTOMER OF 18 YEARS AND THEY MOVED MY SITE AND DELETED IT! NO WARNING NOTHING! THEN WHEN ASKING THEM TO FIX THEIR MISTAKE THEY CLOSED THE TICKET AND SAID IT WAS FIXED! CURRENTLY MOVING MY DOMAIN AND HOSTING ELSEWHERE!
ADDED AFTER THEY REPLIED. They claim that they tried to resolve the issues but claim they stopped because I had already initiated a transfer to another provider. THIS IS A LIE. 3 tickets and zero resolve after 2 weeks of back and forth. FYI I have not started any type of transfer yet and this is a poor excuse from a terrible provider. Even their response to my complaint is misleading just like all of their employees.
13. Mai 2026
Antwort von turbify.com
We’re sorry for the frustration and understand how upsetting it was to lose access to your site after the plan change. We reviewed the case and saw that support tried to help restore service, but you had already initiated a transfer to another provider.
We also understand your concern about not receiving prior notice of the price increase and the impact this had after 18 years with the service. We regret the inconvenience and appreciate you sharing your experience.
The issue was not solved
The issue was not solved. The Team focused on closing the Case, and replying to unwanted details.
28. Mai 2026
Introduce personell assistance and not…
Introduce personell assistance and not only refer to web sites. Get the email working. If huge problem with email ask GOOGLE for help. Good luck
29. Mai 2026
Antwort von turbify.com
We’re sorry for the frustration and understand your disappointment with the support you received. We reviewed the case and saw that the request was related to changing the plan, but the assistance provided did not fully guide you through the steps.
We also understand your concern about needing more hands-on help instead of being directed only to articles. We appreciate you sharing this feedback, and we regret that the experience did not meet your expectations.
the chat customer service…
the chat customer service representative was very detailed and patient, assisting me step by step to resolve my issue. Thank you so much! :)
27. Mai 2026
Agent was professional and intelligent
31. Mai 2026
I am still waiting for a supervisor to…
I am still waiting for a supervisor to address my concerns. Smith mountainlakesailing.com is being charged for a site that cautions viewers to beware of trouble. I am being charged for a duplicate site. Contact support staff are trying but cannot help. I would never recommend Yahoo anymore. Things were great for 15 years but since 2020 you have gone way down hill with support and web site cost has risen from $9.99 to $50 in 5 years. Maybe there is a management person who can help.
Pete Phillip 540-493-2148
26. Mai 2026
Antwort von turbify.com
We’re sorry for the frustration and understand your concern about waiting for a supervisor to address this. We reviewed the case and saw that the website issue was traced to an incorrect redirect setting, which was updated to HTTPS and restored the site’s functionality.
We also understand your concerns about duplicate charges, rising website costs, and the lack of support you’ve experienced over the years. We regret the inconvenience and appreciate you sharing this feedback.
Very satisfied to be able to talk with Sambath - a live agent (no AI !)
Very satisfied to be able to talk with "live agent" (instead of long text chat that tend to be both frustrating and confusing). Turbify staff (Sambath) was extremely cordial, professional, and effective in resolving my issue. Getting to the core of the issue and resolving it via conventional communication is the primary reason to use Turbify.com.
30. Mai 2026
Customer support helped me
27. Mai 2026
Excellent & Timely customer service
Excellent & Timely customer service. Speaking to a human, best Solution.
27. Mai 2026
Very helpful and understanding.
The representative handled my questions perfectly and clearly. She had patience
30. Mai 2026
customer service rep helped me step by…
customer service rep helped me step by step to change hosting subscription
30. Mai 2026
he was very patient
29. Mai 2026
Techinal crew was good with security…
Techinal crew was good with security and problems were resolved within a few hrs
Problems started around 12 noon ,started receiving emails around 90 minutes after
29. Mai 2026
I like that I can call in a problem
I like that I can call in a problem. But they need to speak better English
30. Mai 2026
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.