Three days before licence renewal due inundated with spam requests to pay. knew my name, address and date of renewal Clearly someone in TV licensing is selling data
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Das sagen Bewerter
Appalling and if I could give minus stars I would! I just want to speak to a person as the online check is not recognising my post code and address. The worst automated system I have ever encountere... Mehr ansehen
Because of a very ambiguous question online (when DID you need a licence from, ie 2025, not when WILL you need a licence from ie now) I’ve ended up paying £180 for a licence which is due to ru... Mehr ansehen
I renewed my TV license paying £180.00 which is just about equal to one weeks total pension! Yes I did cancel a renewal Direct Debit they added for August 6th 2027. At 88 years of age I may well be... Mehr ansehen
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Das haben sich andere Leute angesehen
IGNORE THEM! Don't get put on their list of easily intimidated people!
They are extortion scumbags.
My elderly mother called them to say she didn't need a TV licence, but because they greedily missed their £200 a year, they claimed they had the right to enter her private property to "check".
Unfortunately she got so scared that she was doing something wrong that she paid up just to get the gangsters off her back. (She does not have a TV or internet access!)
I never replied to their spam junk mail, and I didn't receive another threat. That should tell you.
Just look at their old advertising and propaganda on Coronation Street! Treated as a social leper worse than J Savile for not watching a box!
Once you contact them they know you are easily intimidated and will up their threat level.
Awful experience trying to renew with…
Awful experience trying to renew with new address - I had technical issues online so the system said I’d have to phone up, only for the phone line to redirect me to the website with no real person to speak to
what the most awful lot to deal with
what the most awful lot to deal with. the systems and processes they have are so bad its un real. took me an hour to change a DD, systems cut you out and even whats app keeps ending the chat. nearly cancelled for this reason alone
It's a shame zero stars doesn't exist…
It's a shame zero stars doesn't exist as TV Licensing customer 'care' really deserve this! I changed the address of one of my two TV licences when we moved from the family home in September. However, today I received an email that had renewed the licence using the old postcode. Of course, absolutely impossible to speak to someone on the phone so 15 minutes to get through endless select 5 if ..etc but still ended up on a WhatsApp chat with a bot which it then took about 10 minutes of giving the same details to get past. And another 30 to give the information repeatedly to an agent,, in particular repeated my main message several times which was to change the name and address of the numbered licence to a new address in the name of my husband... The upshot of this was that then agent changed his name only and then said he had to ring up on another number to change the address as they could no longer deal with me as I was not now the named client ! I asked why she hadn't changed the address first but she just repeated that he now had to ring to change the address. I have cancelled the direct debit that I generally pay and they can now deal with my husband where I'm sure he will manage to waste their time in setting up the direct debit they want which is why I generally pay them. Just because they're a public service and have a monopoly shouldn't mean that they think they can just waste their customers time like this... But clearly they see the opportunity
TV Licensing Sending Threatening Letters
I have bought new property in Stanmore in November 2025, but renting my old house also in Stanmore.
I have received threatening letters at my rental address despite advising them that my TV License expires on 30/04/2026. They wanted to transfer to my new property. I explained my new home is being refurbished and does not have any TV's.
Despite this I have had at least three Letters. Their Departments do not communicate.
The last Letter late in February said they were investigating who owns the property and that I may be due a fine of £1000! Surely it is time now to cancel the TV License Fee? There is no independent ajudication or complaints regulator. The BBC Executive , then to the BBC Trust.
Three hours on phone to cancel license and get a refund
Two and a quarter hours hanging on the phone that is not answered on two occasions. Two complaints and an email got me nowhere. Only way to cancel my license and get a refund is by phone. Finally on the third occasion phone was answered after 20 minutes and it took another 25 to go through the process. So three hours all told and still no refund yet.
Oh Dear oh Dear
Oh Dear oh Dear, what a shower of horse manure you are lol. See your now employing university grads cos your desperate lol.
11 years of your naff letters ive had off you, and yet you still dont believe im legally licence free. Thats why i ignore all contact.
Your Salesman in their jumped up stab vests, dont scare me, your a salesman selling a tax.
You should be done for a Class Action Harrasment Suit, because frankly your disgusting.
Do Go away. Believe me, your at risk of serious injury if you continue to get on my man tits at my door.
Roger.
Don’t watch their channels anyway but…
Don’t watch their channels anyway but they continue threatening with their letters and staff knocking at the door. Seeking legal help now as they are too much. Crooks!
Harrassing bill payer
The only reason its 2 stars is the lovley lady Alexandra who felt my frustration and was polite and listened. Unfortunatley, TV licences sending letters and harrassment txts stating im behind on my bill when my payment history shows otherwise. There is 31, 30, 28 days in a month in which you can make a payment of the bill. NOT WHEN YOU DECIDE...... People are struggling to pay bills and this company is harrassing said pple. And your going to increase the license!!!!!!! Definitley will be considering to no longer have a license and get rid of the TV.
My tv licence was due to be renewed on…
My tv licence was due to be renewed on the 28th February 2025 but my tv broke so I decided not to renew it until I have bought a new tv so when I got paid at the end of march 2025 I bought a new one and decided to renew my licence at the beginning of April 2025 so I did but the tv licensing decided to back date my licence to the 28th February 2025 so I lost a month on my licence this year they decided the renew my tv licence on the 28th February and take the payment a month early it's going up from April 2026 to £180 it's a lot of money to pay to watch the same old crap
My partner and I and not using a TV
My partner and I are not using a TV, or steaming any program that requires a TV license.
TV licensing is constantly harassing us and threatening us with fines and prosecution although we said that we don't need a TV license.
I am finding this unbearable, it is like saying something to someone and them saying I don't believe a single word that comes out of your mouth. The world cannot operate like this. Stop harassing and bullying people
Disgusting company
Trying to speak to a real person is impossible ,got directed to whatsapp chat which was what i can only describe as a gimmick of no use at all .Stop sending mail to my mums address saying your coming to visit property .She has passed away and property is going through probate .There is no ariel or wifi at the property .I have informed you of the situation and your still constantly sending mail to her address.Disgusting company with no morals ,have some respect and stop sending mail to peoples property when you have been told they are deceased and property is empty .
Disorganised systems
Ridiculously disorganised and inefficient charging systems.
Why do they scare people
Why do they scare people? I have anxiety attacks eveytime I see their mail of anything about them and I am not even breaking their law. This should stop!
Find other ways to get money in your lame channel. Who would want to watch your programs anyway.
I don't watch live tv
I don't watch live tv. The last time i watched BBC, it was trying to pretend to be Netflix .
I prefer my 30 year old vhs tapes and internet radio .
I do not want scary letters forcing me to buy a licence which i can't afford and no option on the website to say "I do not want a licence. "
Not watched TV since 2023
Not watched TV since 2023. Have always had the courtesy to inform them that I do not need a licence. This week received a letter stating “our records show someone has used BBC i Player on a number of occasions over recent weeks”. Not only blatant lies but another example of the intimidating correspondence they send out to people who have no interest in TV. Complained to them, telling them to stop harassing me.
Rang to cancel the tv license and the…
Rang to cancel the tv license and the man on the phone felt like he was threatening me. I told him we do not watch live tv as we work full time and aren’t home but still insisted that an investigation would be done? What for? Absolute shitshow of a company. Taking people’s money and useless nonsense on tv.
These are liars and are scammers
These are liars, fraudsters and after your money! I tried to tell them I dont watch live tv or use bbc I player. They still i need a tv licence which Is a complete joke. These have carried on threatening me with enforcement officers and still trying to get money from me. All ur doing by not listening to me is sending enforcement out in which it will cost others to pay them.
Tv licence fee now cost £174.50
Tv licence fee now cost £174.50. Most of the countries even poor and developing countries stopped tv licence system decades ago. Why some very rich and developed countries is not stopping this tv licence fee. Monthly it is coming £15.For hard working poor peoples this £174.50 is a huge money and for peoples who are struggling to feed their families and children and had lost the right to watch TV due to money shortage and also each and every person has to pay this. For poor people its a very huge amount. Then what is doing with this TV Licence money. Millions of money giving as salary to staffs. Some staff gets million and 500k like that salary and also lots of allowance, and also terrible numbers of staff. A huge percentage amount of this money goes to salary itself.
Then what is the use of ordinary hardworking peoples daily watching Bargain hunt, Home under the hammer, Escape to countryside and antiques road trip etc. This programme only helps to some peoples to show their face in TV and show some rich peoples their money power by buying expensive houses and give a huge salary to staffs and other benefits including huge travel expenses. Ordinary people has not any use by watching this. Not getting any knowledge or entertaining.
The very interesting thing is ITV hosting a lot of entertaining world famous programs such as Britain Got Talent , X factor, I'm a celebrity, Ant& Dec Saturday takeaway,Celebrity Big Brother , X factor like this programs only run by getting advertisement money. How well ITV running their channel with only getting advertisement money.
So we are thinking to stop watching BBC and BBC iplayer or any channels and remove the antenna cable from TV. So we have not to pay TV Licence fee. And also we can watch breaking news and other important news bits from main TV broadcasters from all over the world from YouTube freely.
The very sad and frustrating thing about us we stopped watching BBC Channels several years back and still we're paying TV Licence fee yearly unnecessarily.
What ‘customer service’?
My address was slightly wrong on my licence. Went online as suggested to AMEND it. Couldn’t amend it without adding a moving date. I’m not moving! Took ages to find a phone number to speak to an actual person. Got through. Unable to find my details despite my providing licence number, name and address and direct debit details. Passed to another agent who also couldn’t find any details for me? Put on hold then advised to call back tomorrow to check if details changed????? Terrible customer service
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