Twinklingtrees Bewertungen 

No stars if possible - Following on from my previous reviews, it’s interesting to note that the overwhelmingly positive reviews appear to be coming from the US. It’s very easy for anyone to create an account and leave a review, so I would urge people to do their own research before purchasing.

Five weeks after purchasing, my tree still hasn’t arrived and, despite requesting a refund, I have still received no money back.

I have now reported the matter to the Federal Trade Commission (FTC) and the Better Business Bureau (BBB). I have also contacted Facebook and provided them with the evidence I have regarding my experience, asking them to investigate and consider removing the page.

I’m sharing this update so that others can make an informed decision before ordering.

I purchased 2 glitter candles they looked beautiful in the pictures took weeks to arrive when I opened them they looked nothing like the pictures cheap and tacky and broken I emailed the company thinking they were in England as it stated on their website based in wales totally untrue eventually they replied telling me I would not need to return them as they were broken and asked me to send photos and told me once I do that they will sort out a refund quickly this I did alongside a video of the broken candles . I have not had any correspondence from them whatsoever since despite me sending at least another 10 emails which leads me to believe they are a scam company lesson learned I am usually very diligent when buying online but because I thought it was a uk site I didn’t check reviews as I normally would stay away from this company their products are cheap and nasty and no customer service whatsoever.😡

I would give no stars ... do not buy from this POS COMPANY the product is cheap and not worth more than 10 bucks .... the pictures they show to get you to buy are not what you get ... complete shit and junk

I found out the hard way that they are a bait and switch company. The product looks so nice viewing it, but when you get it it’s cheap looking, not the same as it looks. I bought outside lights that were one fourth the size on the picture. They gave me a credit and I bought a wreath. OMGosh what junk!! Plastic stems and flowers I could have bought in a store that would be better. Buyer beware!! Trashy stuff. Comes from overseas.

Ordered a garland that had lights ….besides taking a month to get here it was nothing as pictured…
The leaves looked and feel like paper and it the lights were the kind from the the dollar store actually the dollar stores were nicer…totally a scam!

Bought the olive leaf lights. It took 3 weeks to get them. There was a short in it. I emailed 3 times before getting a response. They asked for a video of the lights. I sent that 3 times. They sent an email saying there would send a replacement and then the next day they sent another email saying sorry it was passed the 30 days! They offered a discount on a new order!! Ummm NO!

I am happy with the items I ordered. Your prices were reasonable and should have clued people to the type of products they were ordering. I did not originally realize your home was in Australia but I ordered well in advance of Christmas and received my order in plenty of time.

Sent for the red berry twinkling tree on Nov 14. Was finally to be delivered on Dec 16. Never showed up and today is Dec 21. I received several automated responses from inquiries I sent. Finally contacted my Credit Card company & they cancelled the transaction. DO NOT ORDER FROM THIS COMPANY UNLESS YOU’RE FEELING THAT YOU WANT FRUSTRATION.

I bought the solar cat lantern. It lit up once for about an hour. I emailed and asked for a refund, and was told to send a video of the problem. I sent the video of the cat not lighting up but have heard nothing back for two weeks, after sending three emails. Crap products. Crap customer service.

Horrible quality. Piddly, thin unrealistic garland and greenery bunch. Yuck!

It smells like burnt plastic and they sent me fake leaves and what looks like 1 cent adhesive clips that I’m supposed to be able to stick to the wall and have it hold the item. Very poor quality! Avoid!

I ordered over a month ago and they kept saying sorry we are running a bit behind and they would include a necklace for the delay. They finally sent me an email stating the order had shipped but every day (over a week now) I click on the tracking number and it states the label has not been created! I think this is a total scam company and I am going to notify my charge card company to refund my money! Very frustrating!!

They do not send the product

Avoid at all costs ! The enchanted vine " lasted about 3 hours then flashed and blew my USB plug . I had ordered 2 sets and obviously wanted a refund for the faulty set and didn't want to risk plugging in the 2nd set ! Email contact sporadic..constantly delaying refund ..they need to seek advice from "management team" ..if I want to return I need to pay return postage to AUSTRALIA!! ..thats if they are forthcoming with address ..nearly 4 weeks in ..im down a replacement USB plug a dangerous faulty set and a suspected 2nd set of totally useless possibly fire hazard 2nd set ...obviously I've contacted my bank for a charge back .AVOID AT ALL COSTS

Total scam website. Tree did not light up. multiple messages to their customer service email resulted in pro forma responses and absolutely no contact from the company.reported to bank and better business bureau.