The bikins are fabulous they just didn't suit my body, good quality My main concern is that I could not send one back but I didn't realise until I had submitted the order, perhaps it could be a li... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
This company presents as a more expensive version of Shein (including all the garments coming in their own small plastic bags). The quality is a little better than Shein but the material doesn’t ju... Mehr ansehen
Better quality than I expected for the price. Few glitches on the app (when shipping to uk the bit where you put in your address kept defaulting to America) tracking package was a bit tricky as no lin... Mehr ansehen
My order came with great speed ,I had to return some items as they didn’t fit and so far I haven’t received confirmation of said items.
Unternehmensdetails
Vom Unternehmen geschrieben
Cupshe is a beachwear brand inspired by and created for the most vibrant, fun, and fearless women all over the world. Since our inception, we've built an incredible community of women who move forward in confidence, comfort, and style. From swimsuits to cover-ups, all of our pieces are crafted with love using patterns, textures, and quality fabrics that get you from the beach to brunch effortlessly. We're committed to staying true to our roots in our mission to empower women everywhere to look and feel their best in quality, stylish, and affordable swimwear.
Kontaktinformationen
RM. 2, 3/F., Ruby Commercial Building, 480 Nathan Road, 999077, Kowloon, Hongkong
- customercare@cupshe.com
- uk.cupshe.com
4,0
Gut
671 Bewertungen
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Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
Unlucky
Unfortunately the sizes seem on the small side. However, the speed of the delivery from order to delivery was AMAZING 🤩.
Even the returns process seems fairly efficient!
21. Jänner 2026
Antwort von UK Cupshe
Dear Alison Colquhoun， thanks so much for your thoughtful and detailed review. This is incredibly helpful. I wanted to let you know we've taken the good and the bad comments you've mentioned in your review to heart.
Most of our swimsuits are true to size. You can refer to the "size guide" on each product page to check the detailed measurements. If you have an issue with the selection of sizes next time, we suggest you contact our customer service for some advice. Meanwhile, our team works hard to make swimsuits consistent with the size guide, which is based on the average customer's body figure.
Lastly，we have sent you an email so we can discuss this further with you and see what resolution we can come up with. Please check it at your convenience. We hope to hear from you soon!
Disappointing
Ordered 2 bikini sets which were meant to be with free returns. Sizing wasn’t right and quality not as expected so I returned them. I was refunded £5.49 less than I’d paid…..not sure why.
Wouldn’t buy from again.
19. Jänner 2026
Antwort von UK Cupshe
Dear Clare, thank you for your message, and we’re truly sorry that this order did not meet your expectations in both sizing and quality.
After checking your return details, we’d like to clarify that the £5.49 difference is made up of:
£2.99 – the original shipping fee for your order
£2.50 – the return label fee (return shipping cost)
Regarding the shipping fee (£2.99) you paid for this order, please kindly note that it was charged by the shipping company and you have already enjoyed the logistics service that delivered the parcel to you. Therefore, we normally have no access to refund the shipping fee you paid for this order.
Also, we’re sorry that we don’t offer free return service currently, as stated on our website. We understand this may not match your expectations, and we have already submitted your feedback to our related departments. However, to make up for that, we do provide other friendly options to simplify and shorten the return process, on the premise of ensuring the rights of our customers.
That said, we truly value your experience and would like to improve it. Lastly，we have sent you an email so we can discuss this further with you and see what resolution we can come up with. Please check it at your convenience. We hope to hear from you soon!
Service with CUPSHE is excellent I…
Service with CUPSHE is excellent I ordered them very quickly they were delivered. I intended to buy 1 only I love all 3 so I guess it’s a treat for me.
The quality and fabrics are lovely too as too are the colours
21. Jänner 2026
Unfortunately nothing fit well
Unfortunately nothing fit well. I’m a woman of a certain age and body type that needs a full piece swimsuit but I have a short torso. Everything was too long for me. It would be nice if CUPSHE offered petite. I don’t feel petite but I do have a short torso! The long top trend in the early 2000s was a nightmare haha
21. Jänner 2026
Antwort von UK Cupshe
Dear Leah Moniz, thank you for your detailed feedback. We completely understand your concerns about the fit. Our current swimsuit collection is designed for standard torso lengths, which is why the swimsuits felt too long for you. We realize this can be particularly frustrating for customers with shorter torsos, especially when a full-piece swimsuit is needed for proper coverage and support.
We truly appreciate your suggestion regarding a petite option. While we don’t have a specific petite line at the moment, we have shared your feedback with our design team, as it helps us improve our sizing options in future collections.
Lastly, we have sent you an email so we can discuss this further with you and see what resolution we can come up with. Please check it at your convenience. We hope to hear from you soon!
Great quality swimwear
Great quality swimwear for a reasonable price . Items looked like they did in the pictures when they arrived . Incredibly quick refund process as well.
18. Jänner 2026
Amazing quality and fit beautifully
It was my first time shopping with Cupshe and let me tell you, they didn’t disappoint! The bikinis were absolutely amazing and fit beautifully. They are a little bit pricey but I suppose you get what you pay for and I’ll never be paying for cheap bikinis again.
22. November 2025
Bewertung ohne vorherige Einladung
Well made swimsuits
Well made swimsuits. Last long and look great. Could do with some more work on supportive clothing for bigger bust sizes but overall good.
Good communication from the company. Postage is always good quality.
18. Jänner 2026
Excellent products fit lovely
Excellent products fit lovely, can’t wait to wear on my holiday
18. Jänner 2026
The order took a long time to arrive.
The order took a long time to arrive.
The top part of the swimming costume is out of proportion to the bottom
17. Jänner 2026
Antwort von UK Cupshe
Dear Elinor Evans, we are sorry to see that this experience did not meet your expectations.
Firstly, please kindly note that All of our items have a processing time that is shown clearly on the delivery page, which will be up to 1 business day after an order is made. Meanwhile, Delivery Time = Warehouse Processing Time + Shipping Time. Besides, business days are Monday-Friday, excluding public holidays. We find that your order was delivered within the time frame of delivery. We understand sometimes our customers may calculate by calendar days, but actually, it's reported on the website as business days.
Secondly, Cupshe embraces different figures. We’ve spent years designing and perfecting the fit for diverse body types. For your case, you can search the key word "bikini set" from our website, then you will find the bikinis that can be sold in different sizes of the tops and bottoms.
Lastly，we have sent you an email so we can discuss this further with you and see what resolution we can come up with. Please check it at your convenience. We hope to hear from you soon!
my parcel has not been delivered 😕
Email returned to say my parcel had been delivered HZZAD0083393495 VIA UYC January 16th Having checked all places possible and 2 neighbours both to the left &right with none being left.
17. Jänner 2026
Antwort von UK Cupshe
Dear Pauline，we're truly sorry to hear you never received the merchandise you ordered. The shipping information showed that your order has been delivered on time and signed by the receiver. We are sincerely sorry that maybe the logistics brought you inconvenience. We can sense your frustration and would love to take a look into this in hopes of turning your experience into something better.
We also sent an email with solutions if you still didn't receive the parcel. Hope we can help you solve the issue smoothly. Wish for your kind understanding and support.
I’m trying to return sadly as the size…
I’m trying to return sadly as the size is too small however I keep getting a message that says that due to your terms and conditions you will not accept a return and I unsure why.
17. Jänner 2026
Antwort von UK Cupshe
Dear Ann, thank you for reaching out. We’re sorry to hear that the size did not fit as expected. Most of our swimsuits are designed to be true to size, and we recommend referring to the size guide on each product page for detailed measurements. As body shapes can vary, if you’re unsure about sizing in the future, our customer service team would be happy to offer personalized advice. Our sizing is developed based on the average customer’s body measurements, and we continuously work to ensure consistency with the size guide.
Regarding the return issue you encountered, please rest assured that our customer service team has already sent you an email with step-by-step instructions on how to proceed with the return. Kindly check your inbox (and spam folder, just in case) for further guidance.
If you need any additional assistance, feel free to reply to that email—we’re here to help.
Very fast delivery time
17. Jänner 2026
Recommend
First time I have used this company and would use again. Had a slight problem with delivery but customer service was good and problem was resolved. My purchase was good quality.
13. Jänner 2026
Great service
Great service
Quality of goods fabulous
22. Dezember 2025
Bewertung ohne vorherige Einladung
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