Returned Product faulty, which was not under warranty in all fairness, however, returned with many screws missing, spent over £130, the same issue still happens, and it looks as if the repair was done... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Returned Product faulty, which was not under warranty in all fairness, however, returned with many screws missing, spent over £130, the same issue still happens, and it looks as if the repair was done... Mehr ansehen
Unternehmen hat geantwortet
My experience of Electronics Partners was amazing. I had a very obscure 40 year old hi-Fi component (a dbx ‘split spectrum amplifier’) which had failed. No service manual was ever... Mehr ansehen
Unternehmen hat geantwortet
When all hope of replacing the 15 year old control box on our electric blinds gone I stumbled across this company and got it repaired without any fuss.would definitely recommend them to anybody.
Unternehmen hat geantwortet
From first contact to repaired item being returned was so easy. From the package label arriving and sending the item I was kept fully informed. The repair was quick, very reasonably priced and retu... Mehr ansehen
Unternehmen hat geantwortet
We work hard to provide high-quality repairs and excellent customer support. While we aim to satisfy every customer, expectations should be realistic—we are not the manufacturer, and repair limitations such as part availability or lead times are beyond our control. Negative reviews often come from misunderstandings or not reading the information provided on our website or in emails. We encourage potential customers to consider both positive and negative reviews, as well as our responses, to get a fair picture of our service. If you genuinely need a repair and understand that we are here to help—not as a charity but as a professional service—you’ll find the process straightforward. If in doubt, always check our FAQ for clarity before proceeding.
PR House, Hortonwood 30, TF1 7ET, Telford, Vereinigtes Königreich
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 96 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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Another first class repair of our Google Chromebook. Despite problems obtaining an old art, the repair was executed perfectly and we back up and running. Electronic Partners is now our 'go-to' for all electronic repairs. Highly recommended.
Sent off a Bose Wave for repair. Slight rattling issue. The unit played all discs including long mp3 recordings, except a couple of commercial discs. A new motor was diagnosed and fitted. Item received back promptly. On testing the unit played all discs but was slow to read discs and the unit struggled to skip tracks via controller. Not an issue before repair. On the 3rd use, the inserted disc rattled round like a spanner in a tub and was spewed out with a read out of non playable disc. Now no discs play at all. I considered return under warranty but decided that my working unit was now dead and purchased a used one which works great, for less than the repair cost.
Will not be using this company again.
If anyone from EP wants to dispute this, you have my number and money.
UPDATE:
After the response from EP I informed them, via their own system, that I had read the warranty T&Cs which clearly imply that 'they will check the item and then deem the new fault is nothing to do with their repair. This then incurs an inspection fee and postage for you' (see other reviews where this has happened) Having sent a Bose Wave for a minor repair and it being sent back with more major faults, I have zero confidence in this company to return the item again. I suggested that if they were confident that they could put the item back to a working status, to inform me and I would send the equipment which is packed and labelled ready. After a week, they have not responded. This confirms their warranty is worthless and their ability limited. I made the mistake of sending them my audio device, they could at least admit they failed with repair and refund a pensioner.

Antwort von Electronic Partners
Quick repair to my mavic drone.
Costs as initially advised.
The only down side was a bit unusual way to pay, but it worked out in the end, so no complaints.
Don’t use this company!!! It took 5 weeks from them receiving the item to having it delivered back. More importantly, it still wasn’t repaired. I’m £80 worse off and still don’t have a working part. I kept getting fobbed off after making several phone calls, and they never rang me back once, appalling customer service. I wish I had ordered a brand new part from the outset, needless to say I won’t be using them again.
Over all very well done but the speed could improve how long it takes to repair
Overall amazing
Responsive both in updates and on telephone.
I’ve used these before and was very impressed, so I used them again and paid for the priority service and my device came back in record time. However it was not fixed, so went to the trouble of raising a case for a warranty repair, packaged the item up and sent it back. Then receive an email stating there was nothing wrong with it and asking for more money to get it back as it was a “rejected warranty claim”
Obviously I’ve too much time on my hands if I’m sending a device, that is working perfectly and just spent over £100 to fix, back for a repair!!! 🤷♂️🤷♂️🤷♂️

Antwort von Electronic Partners
Easy to organise repair, free post and return service. Kept informed of each step in the process. Drone fixed. Seems a little expensive although I have little knowledge of such repairs so no comparison. Certainly a lot cheaper than a replacement drone!
Good efficient service. Good communication. App was very helpful. Highly recommend.
Good communication and good service; while repairing my speakers was not possible, they did a great diagnostic job and kept me informed at all stages. Recommended!
Excellent ongoing communications on the diagnosis and on progress of the repair
I sent my PCB for inspection and repair with a suspected dry joint and was in the understanding this would be done within a week let alone the 24 hrs you are claiming. It actually took over a month to have a capacitor and solder reflow done and this was also done with no guarantee it was fixed. Thankfully the £70 plus charge was not a waste as it does appear to be ok at the moment.

Antwort von Electronic Partners
Replaced the covers on earpieces for our Beats headphones.
Good system that sends updates at each step of the process. Our Beats headphones are now fully usable (we were going to throw them away). Very pleased!
Excellent service, helpful, knowledgeable, professional, great communication, costs very reasonable quick turnaround. 5 Stars
Informed me the main board was broken in my B&O headphones. Refused to try and repair. A second opinion confirmed it was the Bluetooth switch that was broken and repaired.
I had to pay £7 postage to get my broken phones back. Absolutely ridiculous customer service.
Beats Headphones Repair! ⭐⭐⭐⭐⭐
After I called EP to explain the repair issue, they sent a an electronic repair order for me to complete. Including the repair, the whole process took less than 6-days. Super friendly customer service. Thank you so much! 😊
Useless.
I only wanted them to solder a new connector onto my perfectly fine RC truck esc.
The said they would have to disassemble and diagnose the esc.
I've never heard such nonsense

Antwort von Electronic Partners
Upon return my amplifier was serviced & looking brand new.
They did exactly what they said on their website - provided a rapid estimate of the cost of repair to my onkyo player; provided a postage label once accepted; kept us informed of progress; returned the repaired player within a week along with a brief diagnostic report and a three month guarantee. Really pleased with the service and would use them again without hesitation.
Lovely to have my 30 odd year old Pioneer audio system back and working , so pleased and a reasonable cost I felt .
It did take a bit longer than I thought it would but was worth it and incredibly easy to post the system using their label and having it picked up by Royal Mail .
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