S100 cameras don't always pick up movement. missed some important incidents through this. interface not the best. unifi dashboard better. fast forwarding through videos needs improving. robot vacuu... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Good build quality, started with the doorbell works well battery life could be better. Then got the E30 camera it says 128g sd card but will not format used 32g instant, works great. Then got the S340... Mehr ansehen
Good solid products, easy to use app and products delivered promptly. I have used Eufy for a number of years fir security cameras and robo vac. I upgraded my outdoor cameras to solar version and they... Mehr ansehen
A few years ago I purchased a s330 LTE camera for my remote yard. It has happily sat in rain, snow, gales and sunshine minding its own business until a couple of days ago when it captured some poor ex... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
At eufy, we believe great products and true smart home technology is thought out thoroughly. eufy's smart home technology is built from solid foundation of care from all of us as one company. We don't only care about functional performance, but we think ahead of our consumers to build our products with care, to suit their needs, all seamless with no hassle. That's how we create intuitive, human-first technology that frees our consumers and their families from worries. And enliven their life to be one they truly love. eufy, built with care.
Kontaktinformationen
Vereinigtes Königreich
- +44 (0) 1604 936 200
- uk.support@eufy.com
- uk.eufy.com
4,3
Hervorragend
1672 Bewertungen
Hat 96 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
solocam s340 wireless camera
Purchased solocam s340 wireless camera
Installation and configuration was a piece of cake using the app on my phone
Charge is via solar panel so no issues there
Performance is outstanding giving all round view of back garden
Would fully recommend
10. März 2026
The best robot vac I owned
The robot vac is very well designed and reliable. I can visibly see the difference compared to the other robot vac that I own. The product was delivered in a timely manner and well packaged.
10. März 2026
Superb quality
10. März 2026
Very well priced
Very well priced, smart modern look to this and also a free app what is great because who wants loads of subscriptions
9. März 2026
Love this doorbell above another well…
Love this doorbell above another well known make. Video records and with the dual camera I can actually see what happens to my parcels. Would definitely recommend.
16. März 2026
Cameras and cleaning
S100 cameras don't always pick up movement. missed some important incidents through this. interface not the best. unifi dashboard better. fast forwarding through videos needs improving.
robot vacuum not great at mopping. was raining and wet dirty marks on the karndean needed washing away. left smears even though it was wet and not dried in dirt.
15. März 2026
Antwort von Eufy
Thank you for reaching out to us.
We sincerely apologize for the inconvenience our product has caused you. We completely understand how frustrating this situation must be, and we are truly sorry for the experience you have had.
Your case has been escalated to our management team and given top priority. Please contact us at uk.support@eufy.com, and we'll make sure your issue is addressed promptly.
Thank you for bringing this to our attention. We value your feedback and are committed to making this right for you.
We have indoor cameras and robot…
We have indoor cameras and robot vacuums. The products are great, long lasting and affordable. I use the app for cameras and vacuum, it’s so easy to order from the app, also linked to shop , free delivery very quick too and customer service are really helpful, they always seem to go the extra mile , so thank you and well done eufy keep it going
15. März 2026
Easy to install and use
15. März 2026
Great product
Ordered video doorbell to go with my cameras got the s330 came within 2 days very easy to install great picture quality and no subscription great service
14. März 2026
Great product
Everything was easy and simple to set up,just follow the steps and that’s it.
The video quality is good and the price for the cameras was very good giving the fact that I managed to find them on sale.Motion detection works well and the charging from the solar panel is way better that I expected.
14. März 2026
All good so far....
I have given 4 stars because I have not yet installed the cameras, but service, speed and price were all good so if the cameras are as good as I hope they will be I will bump up to a 5. All good so far.
14. März 2026
Excellent products which were…
Excellent products which were straightforward to set up and install - even for a technophobe. The app is easy to use and has proved stable.
6. März 2026
I really like this brand but…
I really like this brand, although previously I had an issue of being sold out of date tech with a long battle I managed to get it sorted out.
The software is great but in need of a few tweaks such as the notification to allow it to track you when your not at home, you can’t get rid of it without clicking it and it taking you to your permissions settings then clicking back on the app an it goes until next time, its really annoying, also I bought a extra cam recently for my kitchen and it has SD slot and the setting to use your Homebase 3 is hidden an not with the other storage settings in hope that you purchase the cloud back up which is frankly money grabbing… the AI face recognition could also be make easier to add and remove
6. März 2026
Antwort von Eufy
Thank you for reaching out to us.
We sincerely apologize for the inconvenience our product has caused you. We completely understand how frustrating this situation must be, and we are truly sorry for the experience you have had.
Your case has been escalated to our management team and given top priority. Please contact us at uk.support@eufy.com, and we'll make sure your issue is addressed promptly.
Thank you for bringing this to our attention. We value your feedback and are committed to making this right for you.
Battery discharge fast ,
Battery discharge fast ,
waiting for an update to rectify the problem
Still waiting!!
13. März 2026
Antwort von Eufy
Thank you for reaching out to us.
We sincerely apologize for the inconvenience our product has caused you. We completely understand how frustrating this situation must be, and we are truly sorry for the experience you have had.
Your case has been escalated to our management team and given top priority. Please contact us at uk.support@eufy.com, and we'll make sure your issue is addressed promptly.
Thank you for bringing this to our attention. We value your feedback and are committed to making this right for you.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.