Uk Northtrampoline Bewertungen 

91
TrustScore 4.5 von 5

4,3

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 4 von 5 Sternen

The children love the trampoline - feels good quality and was relatively easy to put together. Great bounce achieved. We purchased the rectangle 12x8 North Pioneer. My husband spend around 2 hour... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I wanted to view the trampolines prior to buying given their higher price tag to our previous buys and Northtrampoline gave us that option. The staff (on phone and in person) were very... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I initially rang to make an appointment to see the trampolines, and one of the owners called me back. We had a great conversation about my requirements from a trampoline, and he gave me excellent and... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 3 von 5 Sternen

Currently on my fourth delivery slot with it having been rescheduled three times. It keeps being delayed with no explanation. Ordered on 24 July and still not here despite it being in stock and ‘rea... Mehr ansehen

Unternehmen hat geantwortet


Kontaktinformationen

4,3

Hervorragend

TrustScore 4.5 von 5

91 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 100 % seiner negativen Bewertungen beantwortet

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4,3

Alle Bewertungen

(91)

37 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 2 von 5 Sternen

Received the wrong package and then…

Received the wrong package and then took 4 days to sort and 3 phone calls………..

29. Mai 2023
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Antwort von Uk Northtrampoline

Thank you for getting in contact with us, we are sorry to hear that you had this experience with us. Unfortunatley your case was affected and delayed by an IT issue we experienced recently. Despite the delayed we wanted to help you as quick as we could at this time. We can now see our customer service team has been in touch with you to help resolve your case, of course if you feel your case has still not be solved please do reach back out to us and we will be very happy to help you further. Again we are very sorry for the negative experience you have had and we look forward to assisting you in the furture. Thank you.

Bewertet mit 5 von 5 Sternen

Fast delivery

Fast delivery
Easy erection process, I put it together myself (lady, 33).
Worth every penny. Massive difference from our old big standard trampoline.

16. Mai 2023
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Antwort von Uk Northtrampoline

Hi Melanie,
Thank you for your review! We are happy to hear the installation process went well. We wish you a fantastic trampoline season :)

Bewertet mit 5 von 5 Sternen

Easy to buy

Easy to buy, delivered on time and is being enjoyed by the Grandson

16. Mai 2023
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Antwort von Uk Northtrampoline

Hi Deb,
Thank you for your feedback. We are happy to hear that the delivery went as planned and that you have enjoyed the trampoline. We hope you have a fantastic trampoline season.

Bewertet mit 1 von 5 Sternen

Very poor customer service

Very poor customer service. Delivery due to be 9 days late too.

Update- ordered 18th May and still waiting. Understand there's an issue with courier but really difficult to get an update or call back about it.

18. Mai 2023
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Antwort von Uk Northtrampoline

Thank you for your feedback, we are truly sorry for your delivery experience. I understand it has been really frustrating. We try to deliver to all UK mainland addresses as soon as we can however some are more remote than others and we unfortunately are in the hands of the local carriers that do the last mile deliveries to our customers. Once again we are truly sorry about your delay. Thank you

Bewertet mit 5 von 5 Sternen

Really happy with the service speed of…

Really happy with the service speed of delivery and most of all the quality of the product is brilliant, so easy to put together and really solid.
Super safe for the kids.
Well worth the extra money

1. Mai 2023
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Antwort von Uk Northtrampoline

We are so glad to hear how happy you are with your new trampoline! We hope the kids are enjoying it!

Bewertet mit 5 von 5 Sternen

Fantastic products from North…

Fantastic products from North trampolines. Have never seen build quality like it, no tools needed to assemble. Everything about it from base frame, the mat and the enclosure on the rectangular pioneer is incredible. Brilliant for the kids and adults too!

26. April 2023
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Antwort von Uk Northtrampoline

Thanks so much for the great review! We are so glad that you are happy with the product, we hope you and the kids are having loads of fun in this great weather!

Bewertet mit 5 von 5 Sternen

Ordered and delivered within a week

Ordered and delivered within a week. Paid extra for the assembly service. The trampoline was up in less than 90 minutes. Great service from start to finish and the trampoline is excellent quality with a great bounce and spot on safety features.

25. April 2023
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Antwort von Uk Northtrampoline

We are glad to hear you are happy with the trampoline and the service you received from us! We hope the kids have been having fun!

Bewertet mit 1 von 5 Sternen

Failed to deliver. Zero communication.

Sadly North Trampoline failed to deliver on the morning they scheduled, meaning that my son's birthday present did not arrive (he's only 3). I received no communication. I tried to call, no answer. I tried to message on instagram, no response. I emailed, no reply.
Incredibly disappointing customer service.

1. Juli 2022
Bewertung ohne vorherige Einladung
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Antwort von Uk Northtrampoline

Thanks for your review. We are so sorry to hear you had an issue with your delivery. I believe you spoke to my colleague Lili this morning and we are pleased to hear you have now received your trampoline and we are looking into the delay with courier to ensure this doesn't happen again in the future. We appreciate your feedback

Bewertet mit 5 von 5 Sternen

Fantastic company to deal with

Fantastic company to deal with. Customer services were friendly and answered all my questions before purchase, kept me informed on delivery and the trampoline was easy to assemble and great quality. The jump games band wasn't on the delivery but I rang straight away and it was delivered the next day.Would highly recommend North Trampolines products.

8. August 2021
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Antwort von Uk Northtrampoline

Thanks for the review. We're so pleased you are happy with the service you have received

Bewertet mit 5 von 5 Sternen

Excellent product

Excellent product, great service. Looking forward to many years you of fun for our boy.

5. August 2021
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Antwort von Uk Northtrampoline

Thanks for the review. We're so pleased you're happy with the service and product you've received

Bewertet mit 5 von 5 Sternen

excellent customer service

We had a problem with the incorrect trampoline being delivered. North Trampolines service was excellent in terms of being able to remedy the situation. Great product aswell, don't hesitate to buy.

2. August 2021
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Antwort von Uk Northtrampoline

We're glad we were able to sort out the delivery issue quickly and that you are happy with your trampoline!

Bewertet mit 4 von 5 Sternen

Great product

Great product - Delivered and installed as required. The delivery team
We’re late/delayed - but did not communicate this to me - leaving me to chase them up. They arrived the following day. Not the best performance there!

13. Juli 2021
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Antwort von Uk Northtrampoline

Thanks for the review. Apologies you'd had a delay with your delivery, there had been an issue that day, but we're pleased the team were able to be with you first thing the next morning.

Bewertet mit 5 von 5 Sternen

A great quality, safe brand.

I was very nervous about buying a trampoline for my accident prone, boisterous children but I’m delighted with our North 8ft by 12ft Explorer oval. It’s amazing! The non zip entrance is perfect with younger siblings and the hidden springs are great too. We paid for the building service and it was worth every penny. The men were very polite and professional and made assembly look like child’s play. I wouldn’t hesitate to recommend this brand and product to others.

11. Juli 2021
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Antwort von Uk Northtrampoline

Thank you so much for the review. We're so pleased you're happy with your purchase!

Bewertet mit 5 von 5 Sternen

Excellent quality

Excellent quality, obviously well made and I now have two extremely happy children 😁

11. Juli 2021
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Antwort von Uk Northtrampoline

We're so pleased your children love their trampoline!

Bewertet mit 5 von 5 Sternen

Great customer service from start to…

Great customer service from start to finish Stephanie kept us updated on progress and the couple who delivered and installed the trampoline were great. Would definitely recommend.

28. Juni 2021
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Antwort von Uk Northtrampoline

We're so pleased you're happy with the service you've received from us

Bewertet mit 5 von 5 Sternen

Incredible Customer Service and Superb Trampoline

Had an issue with a couple of parts of my trampoline, but the team from North reacted immediately to resolve my issue and swap the parts within 3hrs of contacting them. They even drove across the country to meet me on a Friday afternoon to make the swap.

Highly impressive customer service experience that was matched by a trampoline of superb quality.

25. Juni 2021
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Antwort von Uk Northtrampoline

Thanks for the review. I'm so pleased we able to help resolve your issue!

Bewertet mit 5 von 5 Sternen

purchased a trampoline off the website…

purchased a trampoline off the website , payed for them to assemble seeing as it was half price on website so I thought what a bargain at less then £100 . I chose delivery and assemble day they were very flexible 😃 a lovely man called Eugene arrived on his own and assembled the massive 14ft trampoline all by himself “in the pouring rain “ whilst my two little girls waited patiently for him to finish , he was lovely so polite lovely to speak to and had it put up in less then a hour . The trampoline it self is amazing so bouncy , the whole service from start to finish I received from north trampoline was 10 stars . Many thanks again . xx

19. Juni 2021
Bewertung ohne vorherige Einladung
Uk Northtrampoline-Logo

Antwort von Uk Northtrampoline

Thanks for the review. We are so pleased you're happy with your trampoline and the service you have received!

Bewertet mit 5 von 5 Sternen

Good delivery and communication…

Good delivery and communication throughout. Excellent trampoline, kids love it. Installed it myself, could of done with more detailed instructions but managed to work it at myself.

14. Juni 2021
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Antwort von Uk Northtrampoline

Thanks for the review and the feedback on the instructions, we'll pass this on to the product team

Bewertet mit 5 von 5 Sternen

Great trampoline

Great trampoline. Daughter loves it. Can practice her gymnastics on it.

13. Juni 2021
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Antwort von Uk Northtrampoline

Thanks for the review. North trampolines are perfect for gymnastics training

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