Place an order for four items on Sunday, order received early Tuesday morning. One item a collapsible laundry basked had some damage, namely a hairline crack on the hard plastic part near the... Mehr ansehen
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Das sagen Bewerter
I received the wrong item - had to scramble to find something else the day before leaving on our camping trip. So far haven't heard back about how to return the wrongly delivered object and receive... Mehr ansehen
Order a 4 burner hob. Arrived with the lid batterd and full of dents. Instead of offering to replace they offered a very small discount which we didn't want. Just wanted a proper product. Then told us... Mehr ansehen
Easy to use website and quick delivery. One of the products we bought developed a fault, but the team were very helpful and efficient in responding and resolving the problem.
Unternehmensdetails
Vom Unternehmen geschrieben
UK Camping and Leisure is an online retailer with a showroom in Northampton, supplying a wide range of camping, caravan, motorhome and outdoor leisure equipment. We work with leading brands such as Coleman, Fiamma, Isabella, Vango and many more, helping customers find reliable products for holidays, touring and outdoor adventures.
Kontaktinformationen
Unit 24 Rotherthorpe Crescent, Rothersthorpe Industrial Estate, NN4 8JD, Northampton, Vereinigtes Königreich
- onlinesales@ukcampingandleisure.co.uk
- ukcampingandleisure.co.uk
4,3
Hervorragend
651 Bewertungen
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Das haben sich andere Leute angesehen
A good ladder suitable for VW Transporter based campervans
Ordered a 'California' type ladder to access the bed in the pop up roof of our VW campervan. This is a 2 piece ladder, which slots together. The top half is rigid and has fixings at the top, which might grip a corresponding ridge in a California, but sits firmly against the van roof in ours. The rungs on the bottom half are so fixed to allow the feet of the ladder to rest securely on an uneven surface, eg floor one side and a fitting on the other. The ladder didn't slide when I climbed. It's just long enough to position behind the front seat bases to rest on the front of the van's original roof. It comes in its own bag, with 2 cloth protectors for the ends of the ladder. All nicely made in Malta, apparently!
Delivered sooner than expected by DHL.
6. September 2025
Bewertung ohne vorherige Einladung
Smashing service!
I ordered something which was out of stock. UK Camping and Leisure refunded my payment very promptly. and without a quibble.
I would happily use them in future, should I need other components.
3. Juli 2025
Antwort von Uk Camping and Leisure
Thank you for your kind words Robert, we understand at times out of stock orders can be frustrating but we really appreciate your patience and understanding whilst we rectified this for you and look forward to your custom again in the future! Regards, UK C&L Team
Great all round experience, would definitely shop there again
From start to finish great company helpful staff
22. August 2025
Bewertung ohne vorherige Einladung
Antwort von Uk Camping and Leisure
Thank you for visiting us, we're pleased you had a positive experience in our showroom and look forward to welcoming you back again in the future! Regards, UK C&L Team
Item received as expected
Item received as expected, and quickly, job done ✔️
2. September 2025
Bewertung ohne vorherige Einladung
Antwort von Uk Camping and Leisure
We're glad to see you're happy with your recent shopping experience, thanks for your feedback! Regards, UK C&L Team
Antwort von Uk Camping and Leisure
Hi Sky, thanks for your feedback. We do feel this may be for another business, as we're solely a retailer of camping equipment and accessories but we hope you had a wonderful holiday! Regards, UK C&L Team
The worst customer service
I ordered a self-inflating mattress for an upcoming trip. The courier screwed up, failed to deliver to their own parcel shop, I then got a message saying the parcel was being returned to the seller. So, I cancelled the order - within the statutory cooling off period and in writing. That was nearly a month ago. UK Camping and Leisure continue to insist they cannot give a refund until the item has been received by them. It left the parcel shop 2 weeks ago. Today they sent some garbled response to yet another follow up email giving an incomprehensible 'excuse' and saying 'meanwhile if the item does arrive and you decide you don't want it...'. And they still refuse to refund and continue to give me the runaround. The very worst.
1. September 2025
Bewertung ohne vorherige Einladung
Antwort von Uk Camping and Leisure
Hi Peter, we're sorry to learn you feel this way and understand that any parcel lost in transit is very frustrating. We can assure you that we would not hold funds from yourself, we do have to allow EVRi 10 days to investigate the missing order before any next steps (Replacement or refund) are made. We've investigated this further and can confirm funds were returned to yourself promptly on 02/09, following the return to sender of the lost parcel being acknowledged by the carrier. We apologise again for any inconvenience this has caused yourself and have provided feedback to the relevant teams. Regards, UK C&L Team
Omg order Saturday morning
Omg order Saturday morning, deliver Sunday night. What can you say , supper service.
23. August 2025
Bewertung ohne vorherige Einladung
Antwort von Uk Camping and Leisure
Thanks for your wonderful feedback Nicola, we're glad you've had such a positive experience with us! Regards, UK C&L Team
Fist time caravanners
Customer service was amazing.
Very helpful with advice.
First visit and had everything we needed.
30. August 2025
Bewertung ohne vorherige Einladung
Antwort von Uk Camping and Leisure
Thank you for your kind words, we're very pleased our colleagues could help you ahead of your first trip, we hope you had enjoyable evenings around your new Isabella Table! We look forward to seeing you in our showroom again soon! Regards, UK C&L Team
My order was in 2 deliveries as I…
My order was in 2 deliveries as I ordered a utility/ kitchen awning and also the drive away kit, the kit came 2 days after ordering and the awning arrived the day after, as yet I haven’t erected the awning but I bought this in the hope of being able to put it up single handed
22. August 2025
Bewertung ohne vorherige Einladung
I have not received my parcel from…
I have not received my parcel from Evire. They say it’s been delivered. I think it’s been delivered to the wrong address.
26. August 2025
Bewertung ohne vorherige Einladung
Antwort von Uk Camping and Leisure
Hi Colin, we're sorry to learn of your issue with the parcel being delivered on behalf of the carrier. Please contact us at onlinesales@ukcampingandleisure.co.uk if you haven't already, so our colleagues can look to support you further with this. Regards, UK C&L Team
Excellent service
I ordered an air canopy for my caravan at around 6pm,
expecting it to be delivered within a few days. Was astounded to receive an email from the courier the following morning advising it would be delivered later that day. From start to finish the whole experience took less than 24 hours. Can’t fault the service. Would give more than 5 stars if I could
22. August 2025
Bewertung ohne vorherige Einladung
Ordered an pronto pc4 windbreak easy to…
Ordered an pronto pc4 windbreak easy to order, delivery very fast, great service and great product
16. August 2025
Bewertung ohne vorherige Einladung
Antwort von Uk Camping and Leisure
Thanks Julie for your feedback, we're pleased you're happy with the product, service and delivery! Regards, UK C&L Team
Great Service
Parts needed were in stock, price was competitive and delivery was cheap and quick. Very happy with the service received.
23. August 2025
Bewertung ohne vorherige Einladung
Antwort von Uk Camping and Leisure
Thanks for your kind words Andy, we're glad you had a positive experience shopping with us! Regards, UK C&L Team
Fulfilled my order very quickly and…
Fulfilled my order very quickly and sold me an excellent product.
22. August 2025
Bewertung ohne vorherige Einladung
Antwort von Uk Camping and Leisure
Thanks for your wonderful feedback Graham, we're glad you're an all round happy customer! We hope you shop with us again soon! Regards, UK C&L Team
Took my money for items that it didn’t have
Took my money for items that it didn’t appear to have. Subsequently cancelled my order without explanation and told me I have been refunded. But I still don’t have the money. I am highly suspicious and very disappointed.
18. August 2025
Bewertung ohne vorherige Einladung
Antwort von Uk Camping and Leisure
Hi Matthew, we're sorry you feel this way. As per our website, some items are held with ourselves and others depending on value and weight with our suppliers and would usually be shipped direct. We do ensure that our systems are up to date with our suppliers stock levels however, unfortunately this can happen from time to time when an order is unable to be fulfilled. We can assure you that we do not hold funds for unavailable items and these would've been returned to yourself at the time of cancellation. Funds will return to your account within 3-5 working days, this is as per your banks processing times and isn't something we have control over unfortunately. We have passed your feedback regarding this circumstance to the relevant teams and can only apologise for the way you feel about your recent experience with us, we can assure you this was not intented to cause any inconvenience or mislead you. We hope you will consider shopping with us again in the future and you're welcome to reach out to our Customer Service Team at any time to check stock locations before purchase if you are concerned. Apologies again Matthew. Regards, UK C&L Team
Great product
Great product
Very quick delivery
Great service
21. August 2025
Bewertung ohne vorherige Einladung
Antwort von Uk Camping and Leisure
Hi Angie, thanks for your feedback. We're pleased you're happy with the service and delivery received! Regards, UK C&L Team
Highly recommended
Purchased 2x Stanley Adventure To-Go Food Jar.
* Great price
* Great product
* Fast delivery
Highly recommended
11. August 2025
Bewertung ohne vorherige Einladung
Antwort von Uk Camping and Leisure
Thanks for your feedback, we're pleased you're happy with your recent order and we look forward to your custom again in the future! Regards, UK C&L Team
Hi Im still waiting for my refund for…
Hi Im still waiting for my refund for the Thetford Potti
Hopefully this will be resolved soon
Thanks phil Husselbee
12. August 2025
Bewertung ohne vorherige Einladung
Antwort von Uk Camping and Leisure
Hi Phil, we're sorry to learn you feel this review is required. We can confirm following receipt of the returned item, sent back at your discretion, your refund was issued promptly on 15/08 and this can take 3-5 working days to show in your account, as per your banks processing times. Regards, UK C&L Team
I found using you website very helpful…
I found using you website very helpful as I am not a computer person. The update on my delivery was very helpful and the delivery was spot on thanking you
15. August 2025
Bewertung ohne vorherige Einladung
Antwort von Uk Camping and Leisure
Thanks for your feedback Terry, we're glad the website was easy to use and you're happy with your recent order! Thanks for sharing with us. Regards, UK C&L Team
Excellent service
Had a problem emailed them had a response in a few minutes and probably resolved absolutely 💯 recommend them
14. August 2025
Bewertung ohne vorherige Einladung
Antwort von Uk Camping and Leisure
Hi Rhoada, thanks for your kind words, we're so pleased our team could resolved this issue quickly for you! We look forward to your custom in the future. All the best, UK C&L Team.
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