ukcaravans4hire Bewertungen 

I would not use this Company!! I made a booking for my elderly parents in February and are due to arrive today. I called to check where we collect the keys and was told our booking had been cancelled by the owners. How are we just finding that out now. This company should not just be taking peoples money and not checking the bookings are going ahead.
Yes, I was offered alternative accommodation on the same park which will cost me a further £36.99. Who is to say that would be honoured as they would be arriving today and if you are not able to confirm a booking in February how can you confirm a booking for arrival on the same day. Not good enough!! Shame on you!!

Just had my booking cancelled with no reason except it was at the property owners request.
No automatic refund - had to call customer services, wait on hold for 10 minutes just to get my money back.
BE WARNED they are not bothered about the guests only the owners.

New
Since its take over its an absolute mess, the booking system, the customer service and finally the astronomical charges they use. I would avoid using this platform 1. For advertising your van / lodge and 2. Avoid booking a van or lodge …More

If I could rate zero I would. Absolutely terrible communication, terrible service and worst company I’ve ever dealt with. They cancelled my holiday because they told me they could get more money putting it back on their website at a more expensive price, which they did half an hour after cancelling my holiday.

Nice caravan, quiet site , dog friendly 👌

Had booked a Holiday with ukcaravans4hire and put down a large deposit but now have been left a message saying the caravan is no longer available. I have contacted the owner directly and no booking was ever made. I have tried to contact them many times over the last few day by phone and email with no joy so no option now but to look into legal advice.

Since sykes ctges took over everything's gone down hill,hard to understand there website,got no bookings till June last year which I was surprised at as I was right on front overlooking sea and my prices were very cheap,then realised they'd greyed out my calendar,if I tried to put a booking in Mon to Fri it wouldn't let me book next person in until the next day,such a stressful time,then they charge 10% that's more than an estate agent charges to look after a tenanted property just pure greed that 10% was the only money I made after other bills were paid,had no choice but to sell it,since covid everyone's gone greedy

great staff and great vacation they make you feel just like your home Thank you

Brilliant experience, great caravan and helpful responsive owners. Will definitely use again for a holiday

Holiday booked in a pet friendly caravan. Gets a whats app from owner who advises I have to hide my dogs in the car. It I cancel I'm charged £103 cancellation fee this is within and hour of booking a holiday in May What kind of scam is this? I've been caravaning for years and never had such issues. Its pet friendly or it isn't. Careful they will want you to hide your kids next. This was booked on caravans for hire and they want to charge the fee.

Terrible customer service ever since Sykes Cottages took over

They have lost hundreds of listings ever since the take over around October last year

They treat owners with complete disrespect, the customer service is appalling, you have no control over your bookings now like on the previous system, nothing works, they don’t respond to messages, don’t return phone calls and taken control of pricing.

No wonder they have lost a significant number of caravan listings

DO NOT DEAL WITH THIS COMPANY. AVOID AVOID AVOID.

I’m clearly not alone, just read some of the other owners reviews, and it’s all since Sykes took over! Shocking company, shocking service, shocking system.

I’ve removed all my listing. Use Airbnb instead, much better customer service, full control and they actually reply to messages!

Booked a van on the website at the weekend at the agreed price and 2 days later wanting to increase the price by £100……possibly be the last van I book using these.

After reading other owners reviews!!
Its horrendous now Sykes Cottages have taken over,
I am a Caravan Owner and rented succesfully through ukcaravans4hire with no issues at all but now .Sykes cottages have now taken over everything has gone down hill drastically. Towards the back end of 2025 they changed the ukcaravans4hire website and took complete control of our pricing. Before we as owners set the price we wanted per break/ getaway, now Skyes set this and we have no control of any bookings and pricing,this has gone extremely TOO CHEAP and coincidently since this change I have had to personally block book our Van! OR CANCEL BOOKINGS !!

SYKES THANK YOU FOR YOUR RESPONSE BELOW

For 2 month we worked with the PRICING SPECIALIST TEAM but to no avail! We sent you our day/monthly pricing for the year but you changed them sometimes halving the cost by 50%..The team was helpful and lovely. Personally i think its the system at fault!
when our van indicated available, you booked it at your own pricing.
We could cancel at a cost of £75? ..

Booked a caravan at sandy bay only for it to be cancelled a few weeks later.We have asked for our deposit back a number of times but have had no response from them and no refund of our deposit.We are in the process of taking out a county court judgement against them.Stay well away from them,We are not the only ones in this position,we will update the situation as the court action starts.We will also do reviews on any review sites we can find until we get our money back.

The caravan was not what I expected and needs cleaned properly

Booked a holiday for next year and paid a deposit with this company only to have it cancelled within 2 weeks so I contacted them with an alternative property on the same site which they transferred all our payments and dates over to it. Only to have it cancelled again within a month when I asked why they told me the owners wanted to put the prices up so our booking was cancelled which I think.is bang out of order. If you have booked and paid your deposit its like a contract and should be honoured. Greedy owners and shame on uk caravans 4 hire for letting them do it will not be recommending them. To avoid disappointment do not book with this site

Everything was explained perfectly for me to understand and I am more than happy with uk caravans 4hire and would be more than happy to book through them again

Very cozy, clean, and nicely furnished caravan. I recommend it.

I am a caravan owner who used to rent through ukcaravans4hire. Sykes cottages have now taken over and everything has gone down hill drastically. Towards the back end of 2025 they changed the ukcaravans4hire website and took complete control of our pricing. Before we as owners set the price we wanted per break, now Skyes set this and we can't control it. This means that the pricing has gone extremely expensive and coincidently since this change I have not received 1 booking! Through the same period in previous years before this change I always received bookings. Ultimately the prices they set are considerably more than booking directly through Haven. I have now cancelled my listing which is a shame as I had many good years before this change. The website also now lacks basic options, it's gone back in time and like the website was designed by a complete novice. Such as the filters, you can search by specific park, but then you can't search the specific dates that you want or filter lowest to highest as it then defaults to the county. To search for specific dates you have to search by area/county and not by specific park. I am not surprised why there's no bookings. It's as if someone has specifically done this to ruin the site!!!

When we arrived at our accommodation there was no key code, no directions to the accommodation, nothing.
Contacted the out of hours who answered after 30 mins who said they didn’t have any of the details for how to get into the property on file and couldn’t get hold of the owner. Was told to give it an hour and if contact hadn’t been made to call them back before they closed. Called back an hour before they were due to close to have no one answer the phone.
The emergency number didn’t work.
Then had to book into a hotel as we were stranded with 2 young children and a dog at night.
Contacted them the next day to try and organise somewhere else to stay to be given options that didn’t match anything we needed and even got offered no pet accommodation.
They couldn’t have given less of a damn if they had tried.
I had to ask for a refund and had 2 very upset children.
Found somewhere else to stay but are very much out of pocket now and not even a proper reply to my complaint apart from we have refunded you.
Not impressed in the slightest and caused much stress at a time when we were trying to get away to get away from stress!