Just want to say a big thanks to Mike and his team. Mike is super helpful and attentive. I dealt with his other colleague Isaac who was also super helpful. Great customer service
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Isaac was absolutely amazing, really helped me he's a credit to your company. Explained everything was polite and also very helpful definitely deserves a promotion or a raise the way he handles cust... Mehr ansehen
Unternehmen hat geantwortet
Thieves who stole money out my account with no permission con artist will take 30 quid a month out your account without you knowing
I spoke to Michael Walker today regarding the fact that my Bank Account and Credit Card had been hacked. I explained to him the problems I was having and my concern that it would reflex on My Cr... Mehr ansehen
Unternehmen hat geantwortet
3,7
Akzeptabel
1920 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 68 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Louis is to me a 5 star he really took…
Louis is to me a 5 star he really took his time to help me out. Excellent work i really can’t complain.
14. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von UKCreditRatings
Hi,
Thank you so much for taking the time to post your recent online review.
Your positive feedback is really appreciated by the team!
Kindest Regards
Above & beyond expectations
Louis was extremely helpful in providing the information required and more - so grateful for the guidance received. Thank you.
13. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von UKCreditRatings
Hi,
Thank you so much for taking the time to post your recent online review.
Your positive feedback is really appreciated by the team!
Kindest Regards
Michael Walker, lovely call
Speaking with Michael Walker was lovely. He was personable, re-assuring, funny and generous. Didn't feel rushed and made sure I knew a few tips to improve my score.
31. Jänner 2025
Bewertung ohne vorherige Einladung
Antwort von UKCreditRatings
Hi,
Thank you so much for taking the time to post your recent online review.
Your positive feedback is really appreciated by the team!
Kindest Regards
Not sure whats happened but apparently…
Not sure whats happened but apparently they are taking a direct debit from my bank account for something I've never heard of.
I'm currently on hold to them to cancel it, even though I don't know what the direct debit is even for.
10. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von UKCreditRatings
Dear Amy,
We have asked you to provide your full name or email address to Trustpilot so we can verify if you are an account holder which you have declined to do.
We would invite you to contact our Customer Support manager directly (https://ukcreditratings.com/credit/contact) who will be happy to provide their full assistance in relation to the comments you have made within your recent review.
Our website clearly describes the service we offer, the initial free trial period and subscription costs thereafter. All customers must positively agree to these through a series of tick boxes prior to their application being accepted and processed.
These details are further reiterated within a series of emails that we send to every customer at the very start of their free trial, providing a 14-day window in which to fully use the service and it’s benefits without limitation, and cancel without charge should the service not meet their expectations.
Customers can cancel their account online at any time via email, by telephone, SMS, WhatsApp, Live Chat and Bot Chat.
We are here to help, and actively encourage you to contact our Customer Support manager to address any aspect of the service you feel did not meet with your expectations.
Kindest regards
UK Credit Ratings Customer Support Team
Direct debit con
Seems to be a complete con. It wasn't clear from signing up that I would be charged £1.50 to 'verify my account' rather than that it would be a hold that was refunded. Was advertised as a free credit check but it was never informed to me that I would subsequently be charged £25 per month in direct debit automatically upon signing up, and that it wouldn't be possible to cancel online (you have to ring up or web-chat them to cancel).
7. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von UKCreditRatings
Dear Esteira,
Thank you for recent online review.
We would invite you to contact our Customer Support manager directly (https://ukcreditratings.com/credit/contact) who will be happy to provide their full assistance in relation to the comments you have made.
Our website clearly describes the service we offer, the initial free trial period and subscription costs thereafter. All customers must positively agree to these through a series of tick boxes prior to their application being accepted and processed.
These details are further reiterated within a series of emails that we send to every customer at the very start of their free trial, providing a 14-day window in which to fully use the service and it’s benefits without limitation, and cancel without charge should the service not meet their expectations.
Customers can cancel their account online at any time via our website, by email, telephone, SMS, WhatsApp, Live Chat and Bot Chat.
We are here to help, and actively encourage you to contact our Customer Support manager to address any aspect of the service you feel did not meet with your expectations.
Kindest regards
UK Credit Ratings Customer Support Team
Scumbags
Ad some email of them saying taken 27 pounds for something I didn't even sign up for scumbags I cancelled it phone they number,and stopped direct debit,absolutely shocking this firm is
6. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von UKCreditRatings
Dear Lloyd,
We have asked you to provide your full name or email address to Trustpilot so we can verify if you are an account holder which you have declined to do.
We would invite you to contact our Customer Support manager directly (https://ukcreditratings.com/credit/contact) who will be happy to provide their full assistance in relation to the comments you have made within your recent review.
Our website clearly describes the service we offer, the initial free trial period and subscription costs thereafter. All customers must positively agree to these through a series of tick boxes prior to their application being accepted and processed.
These details are further reiterated within a series of emails that we send to every customer at the very start of their free trial, providing a 14-day window in which to fully use the service and it’s benefits without limitation, and cancel without charge should the service not meet their expectations.
Customers can cancel their account online at any time via email, by telephone, SMS, WhatsApp, Live Chat and Bot Chat.
We are here to help, and actively encourage you to contact our Customer Support manager to address any aspect of the service you feel did not meet with your expectations.
Kindest regards
UK Credit Ratings Customer Support Team
Antwort von UKCreditRatings
Hi,
Thank you so much for taking the time to post your recent online review.
Your positive feedback is really appreciated by the team!
Kindest Regards
Very easy and direct sign posting…
Very easy and direct sign posting issued by Michael W at UK CREDIT RATINGS Customer Services.
Offered and emailed the required info immediately.
31. Jänner 2025
Bewertung ohne vorherige Einladung
Antwort von UKCreditRatings
Hi,
Thank you so much for taking the time to post your recent online review.
Your positive feedback is really appreciated by the team!
Kindest Regards
they have took 29.95 out my bank…
they have took 29.95 out my bank account every month for the past 5-6 months and it’s annoying because it’s putting me in an overdraft
27. Jänner 2025
Bewertung ohne vorherige Einladung
Antwort von UKCreditRatings
Dear Connor
We have asked you to provide your full name or email address to Trustpilot so we can verify if you are an account holder which you have declined to do.
We would invite you to contact our Customer Support manager directly (https://ukcreditratings.com/credit/contact) who will be happy to provide their full assistance in relation to the comments you have made within your recent review.
Our website clearly describes the service we offer, the initial free trial period and subscription costs thereafter. All customers must positively agree to these through a series of tick boxes prior to their application being accepted and processed.
These details are further reiterated within a series of emails that we send to every customer at the very start of their free trial, providing a 14-day window in which to fully use the service and it’s benefits without limitation, and cancel without charge should the service not meet their expectations.
Customers can cancel their account online at any time via email, by telephone, SMS, WhatsApp, Live Chat and Bot Chat.
We are here to help, and actively encourage you to contact our Customer Support manager to address any aspect of the service you feel did not meet with your expectations.
Kindest regards
UK Credit Ratings Customer Support Team
Great customer service
Having the possibility to talk to a human about your credit score, dispute any claims there and then and have a conversation about how to improve it is a really great touch. Giuseppe was great on our call!
23. Jänner 2025
Bewertung ohne vorherige Einladung
Antwort von UKCreditRatings
Hi,
Thank you so much for taking the time to post your recent online review.
Your positive feedback is really appreciated by the team!
Kindest Regards
Joe was very helpful and clear with the…
Joe was very helpful and clear with the information that he provided.
23. Jänner 2025
Bewertung ohne vorherige Einladung
Antwort von UKCreditRatings
Hi,
Thank you so much for taking the time to post your recent online review.
Your positive feedback is really appreciated by the team!
Kindest Regards
Michael Walkers Fantastic Professionalism …
What made my experience so great was not only that Michael Walker's initial response was most welcoming,friendly and professional he was able to maintain this very high natural profile right through my extremely important query from one of my business suppliers concerning my credit score.
With what only appeared to be a few minuets of asking me some basic personal/business questions, Michael was able to confirm that my credit rating is 5/5
21. Jänner 2025
Bewertung ohne vorherige Einladung
Antwort von UKCreditRatings
Hi,
Thank you so much for taking the time to post your recent online review.
Your positive feedback is really appreciated by the team!
Kindest Regards
I thoroughly recommend UK Credit Ratings
This is a great firm. The credit report is really clear and as soon as you sign up you are offered a free call with a representative to discuss any concerns you may have about its contents. I got a call from Lewis. He was helpful, patient, understanding, professional and highly knowledgeable about his field. Fairly early on in the call, you could tell that Lewis was trustworthy, extremely knowledgeable, full of integrity and only wanted to help me to the best of his ability. Lewis is a real credit to ('scuse the pun) to UK Credit Ratings and to the financial industry as a whole. He clearly signposted me, step by step, to how I can resolve my issue. Whilst I've got a mountain to climb, I can't thank him enough. One final positive is that that at the end of the call, Lewis told me that I can use the number that came up to call the company back and ask to speak to him directly. How often does that happen...?
21. Jänner 2025
Bewertung ohne vorherige Einladung
Antwort von UKCreditRatings
Hi,
Thank you so much for taking the time to post your recent online review.
Your positive feedback is really appreciated by the team!
Kindest Regards
Very happy with my experience
I wanted to review the credit report with a team member to understand it better and Louis was very helpful in doing so. He explained each section on the report in detail and answered all my questions. Thanks very much Louis!
8. Jänner 2025
Bewertung ohne vorherige Einladung
Antwort von UKCreditRatings
Hi,
Thank you so much for taking the time to post your recent online review.
Your positive feedback is really appreciated by the team!
Kindest Regards
Very helpful & informative
Tried to register an account but the registration failed. I was concerned this website was a scam, but a couple of emails back and forth, followed by a phone call and I am happy that this is a legit website with friendly and helpful staff.
20. Dezember 2024
Bewertung ohne vorherige Einladung
Antwort von UKCreditRatings
Hi,
Thank you so much for taking the time to post your recent online review.
Your positive feedback is really appreciated by the team!
Kindest Regards
Great customer service
Inadvertently subscribed but customer service was quick, friendly and effective and sorted out cancellation and refund immediately. Thank you for your help, Joe.
17. Dezember 2024
Bewertung ohne vorherige Einladung
Antwort von UKCreditRatings
Hi,
Thank you so much for taking the time to post your recent online review.
Your positive feedback is really appreciated by the team!
Kindest Regards
Great Customer Service!!
Giuseppe was very quick and helpful. I wanted to cancel my free trial and couldn't do this on my account so I went online to chat. Very happy with my service today :) Thank you
16. Dezember 2024
Bewertung ohne vorherige Einladung
Antwort von UKCreditRatings
Hi,
Thank you so much for taking the time to post your recent online review.
Your positive feedback is really appreciated by the team!
Kindest Regards
Antwort von UKCreditRatings
Hi,
Thank you so much for taking the time to post your recent online review.
Your positive feedback is really appreciated by the team!
Kindest Regards
The chat service was very good.
5. Dezember 2024
Bewertung ohne vorherige Einladung
Antwort von UKCreditRatings
Hi,
Thank you so much for taking the time to post your recent online review.
Your positive feedback is really appreciated by the team!
Kindest Regards
I very much appreciated the time and…
I very much appreciated the time and feedback received from Micheal. He was very helpful and providing me with ample information about my credit score. Thank you, your assistance was greatly appreciated.
3. Dezember 2024
Bewertung ohne vorherige Einladung
Antwort von UKCreditRatings
Hi,
Thank you so much for taking the time to post your recent online review.
Your positive feedback is really appreciated by the team!
Kindest Regards
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.