Just want to say a big thanks to Mike and his team. Mike is super helpful and attentive. I dealt with his other colleague Isaac who was also super helpful. Great customer service
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Isaac was absolutely amazing, really helped me he's a credit to your company. Explained everything was polite and also very helpful definitely deserves a promotion or a raise the way he handles cust... Mehr ansehen
Unternehmen hat geantwortet
Thieves who stole money out my account with no permission con artist will take 30 quid a month out your account without you knowing
I spoke to Michael Walker today regarding the fact that my Bank Account and Credit Card had been hacked. I explained to him the problems I was having and my concern that it would reflex on My Cr... Mehr ansehen
Unternehmen hat geantwortet
3,7
Akzeptabel
1920 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 68 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
This company is a scam
This company is a scam. They signed me up to a recurring payment without any emails or confirmation they were doing this. Asked me to log in to my account then when trying to gave the message 'log in details will be sent to you email' never received. Spoke to my bank who manage to close the account and block any further payments. AVOID.
10. April 2025
Bewertung ohne vorherige Einladung
Antwort von UKCreditRatings
Dear James,
We would invite you to contact our Customer Support manager directly (https://ukcreditratings.com/credit/contact) who will be happy to provide their full assistance in relation to the comments you have made within your recent review.
Our website clearly describes the service we offer, the initial free trial period and subscription costs thereafter at the point of sign up. All customers must provide their personal information, including their bank details, and positively agree to the terms of our service through a series of tick boxes prior to their application being accepted and processed.
These details are further reiterated within a series of emails that we send to every customer at the very start of their free trial, providing a 14-day window in which to fully use the service and it’s benefits without limitation, and cancel without charge should the service not meet their expectations.
We note that the account you created uses a different email address to the email used when submitting your Trustpilot review, we are unable to manage or influence the personal mailbox configurations and ultimate delivery of emails across the multitude of email providers used by our customers, including those using a Hotmail account.
Customers can quickly and easily cancel their account online at any time via email, by telephone, SMS, WhatsApp, Live Chat and Bot Chat.
We note that you initially contacted our support team via Live chat, which resulted in your account and any future payments being immediately cancelled. A refund for the cost of your month’s subscription was subsequently refunded to you prior to your review being posted online.
We are here to help, and actively encourage you to contact our Customer Support manager to address any aspect of the service you feel did not meet with your expectations.
Kindest regards
UK Credit Ratings Customer Support Team
Great service
Great service, lots of information amd easy to navigate.
3. April 2025
Bewertung ohne vorherige Einladung
Antwort von UKCreditRatings
Hi,
Thank you so much for taking the time to post your recent online review.
Your positive feedback is really appreciated by the team!
Kindest Regards
I spoke with Michael and he was lovely
I spoke with Michael and he was lovely. My needs were met very quickly also.
31. März 2025
Bewertung ohne vorherige Einladung
Antwort von UKCreditRatings
Hi,
Thank you so much for taking the time to post your recent online review.
Your positive feedback is really appreciated by the team!
Kindest Regards
Scammer
Scammer, they never send an email with invoices; they just charge my money each month 19.95, and I see it after 1 year.
31. März 2025
Bewertung ohne vorherige Einladung
Antwort von UKCreditRatings
Dear Mike,
Thank you for your recent review which we note has been made on behalf of another individual.
We would invite the account holder to contact our Customer Support manager directly (https://ukcreditratings.com/credit/contact) who will be happy to provide their full assistance in relation to the comments you have made within your recent review.
Our website clearly describes the service we offer, the initial free trial period and subscription costs thereafter at the point of sign up. All customers must provide their personal information, including their bank details, and positively agree to the terms of our service through a series of tick boxes prior to their application being accepted and processed.
These details are further reiterated within a series of emails that we send to every customer at the very start of their free trial, providing a 14-day window in which to fully use the service and it’s benefits without limitation, and cancel without charge should the service not meet their expectations.
Customers can quickly and easily cancel their account online at any time via email, by telephone, SMS, WhatsApp, Live Chat and Bot Chat.
We are here to help and actively encourage you to contact our Customer Support manager to address any aspect of the service you feel did not meet with your expectations.
Kindest regards
UK Credit Ratings Customer Support Team
Great customer service.
I spoke to Michael and he was extremely helpful, very polite, sorted out my issue without any fuss and would recommend them, it was refreshing to speak to someone with a personality and very relatable.
31. März 2025
Bewertung ohne vorherige Einladung
Antwort von UKCreditRatings
Hi,
Thank you so much for taking the time to post your recent online review.
Your positive feedback is really appreciated by the team!
Kindest Regards
Joe was excellent at explaining…
Joe was excellent at explaining everything I needed advice with on how to improve my credit report . Thank you.
27. März 2025
Bewertung ohne vorherige Einladung
Antwort von UKCreditRatings
Hi,
Thank you so much for taking the time to post your recent online review.
Your positive feedback is really appreciated by the team!
Kindest Regards
The representative was calm
The representative was calm, patient and very professional. Gave more insights on how to better my credit score
27. März 2025
Bewertung ohne vorherige Einladung
Antwort von UKCreditRatings
Hi,
Thank you so much for taking the time to post your recent online review.
Your positive feedback is really appreciated by the team!
Kindest Regards
Thanks to Michael Walker
Thanks to Michael Walker, today - who was extremely pleasant and helpful in giving me useful guidance relating to my credit score.
26. März 2025
Bewertung ohne vorherige Einladung
Antwort von UKCreditRatings
Hi,
Thank you so much for taking the time to post your recent online review.
Your positive feedback is really appreciated by the team!
Kindest Regards
Very friendly and answered all my…
Very friendly and answered all my questions
25. März 2025
Bewertung ohne vorherige Einladung
Antwort von UKCreditRatings
Hi,
Thank you so much for taking the time to post your recent online review.
Your positive feedback is really appreciated by the team!
Kindest Regards
I had a query re my credit report and I…
I had a query re my credit report and I was sceptical about this company wanting to sell me products. My experience was very different . I spoke with Louis who was professional , knowledgeable and pin pointed some actions for to take. His approach was warm and supportive and I felt completely comfortable talking about this issue. He was just great , honestly a complete breath of fresh air.
Thanks Louis you are a credit to your company . Many Thanks .
12. März 2025
Bewertung ohne vorherige Einladung
Antwort von UKCreditRatings
Hi,
Thank you so much for taking the time to post your recent online review.
Your positive feedback is really appreciated by the team!
Kindest Regards
i've received an email saying Uk credit…
i've received an email saying Uk credit ratings are taking 29-95 from me , i have absolutely no idea what this is for , i certainly didn't sign up for it intentionally , ive emailed as per their website to tell them to cancel , i will also be cancelling DD with my bank , this is not a service that i actually want so a bit worrying they somehow have my bank details , i think it was whilst i was reviewing finance deals , so be warned this company is lurking in the back ground and it appears you are prompted to click on them as part for finance application
7. März 2025
Bewertung ohne vorherige Einladung
Antwort von UKCreditRatings
Dear Mr Smith,
We have asked you to provide your full name or email address to Trustpilot so we can verify if you are an account holder which you have declined to do.
We would invite you to contact our Customer Support manager directly (https://ukcreditratings.com/credit/contact) who will be happy to provide their full assistance in relation to the comments you have made within your recent review.
Our website clearly describes the service we offer, the initial free trial period and subscription costs thereafter. All customers must provide their personal information, including their bank details, and positively agree to the terms of our service through a series of tick boxes prior to their application being accepted and processed.
These details are further reiterated within a series of emails that we send to every customer at the very start of their free trial, providing a 14-day window in which to fully use the service and it’s benefits without limitation, and cancel without charge should the service not meet their expectations.
Customers can cancel their account online at any time via email, by telephone, SMS, WhatsApp, Live Chat and Bot Chat.
We are here to help, and actively encourage you to contact our Customer Support manager to address any aspect of the service you feel did not meet with your expectations.
Kindest regards
UK Credit Ratings Customer Support Team
Antwort von UKCreditRatings
Hi,
Thank you so much for taking the time to post your recent online review.
Your positive feedback is really appreciated by the team!
Kindest Regards
Unexpected payment was refunded within…
Unexpected payment was refunded within 2 minutes of asking.
3. März 2025
Bewertung ohne vorherige Einladung
Antwort von UKCreditRatings
Hi,
Thank you so much for taking the time to post your recent online review.
Your positive feedback is really appreciated by the team!
Kindest Regards
Scammers
Scammers ! Taking money from my account without any prompt !
28. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von UKCreditRatings
Dear Eu Si Tu,
We have asked you to provide your full name or email address to Trustpilot so we can verify if you are an account holder which you have declined to do.
We would invite you to contact our Customer Support manager directly (https://ukcreditratings.com/credit/contact) who will be happy to provide their full assistance in relation to the comments you have made within your recent review.
Our website clearly describes the service we offer, the initial free trial period and subscription costs thereafter. All customers must positively agree to these through a series of tick boxes prior to their application being accepted and processed.
These details are further reiterated within a series of emails that we send to every customer at the very start of their free trial, providing a 14-day window in which to fully use the service and it’s benefits without limitation, and cancel without charge should the service not meet their expectations.
Customers can cancel their account online at any time via email, by telephone, SMS, WhatsApp, Live Chat and Bot Chat.
We are here to help, and actively encourage you to contact our Customer Support manager to address any aspect of the service you feel did not meet with your expectations.
Kindest regards
UK Credit Ratings Customer Support Team
Great Customer service
Great Customer service. Got what was needed. Thanks Giuseppe..
28. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von UKCreditRatings
Hi,
Thank you so much for taking the time to post your recent online review.
Your positive feedback is really appreciated by the team!
Kindest Regards
Good site to use to check your credit…
Good site to use to check your credit file. Easy to cancel too. Giuseppe Was really helpful.
27. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von UKCreditRatings
Hi,
Thank you so much for taking the time to post your recent online review.
Your positive feedback is really appreciated by the team!
Kindest Regards
Great customer service
Great customer service. Questions were answered, guidance received. Well done Louis
24. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von UKCreditRatings
Hi,
Thank you so much for taking the time to post your recent online review.
Your positive feedback is really appreciated by the team!
Kindest Regards
Michael was amazing and supported and…
Michael was amazing and supported and gave information that I was not aware and extended the trial free period , god send
24. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von UKCreditRatings
Hi,
Thank you so much for taking the time to post your recent online review.
Your positive feedback is really appreciated by the team!
Kindest Regards
Tried to take money out of my account…
Tried to take money out of my account after the ‘free’ two week trial which I didn’t even receive as there was an error on the website when I signed up and it said it couldn’t complete my account set up.
Just want to make others aware. I didn’t even get given to option to cancel my free trial.
22. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von UKCreditRatings
Dear Ellen,
Thank you for sharing your experience of UK Credit Ratings.
We constantly monitor our systems and processes to ensure our services are always operational and available for our customers to use, we have checked our monitoring logs for the date and time of your original application which shows our systems to be fully operational.
We would invite you to contact our Customer Support manager directly (https://ukcreditratings.com/credit/contact) who will be happy to provide their full assistance in relation to the comments you have made within your recent review.
Customers can cancel their account online at any time, they can also cancel by email, telephone, SMS, WhatsApp, Live Chat and Bot Chat.
Our website clearly describes the service we offer, the initial free trial period and subscription costs thereafter. All customers must provide their personal information, including their bank details, and positively agree to the terms of our service through a series of tick boxes prior to their application being accepted and processed.
These details are further reiterated within a series of emails that we send to every customer at the very start of their free trial, providing a 14-day window in which to fully use the service and it’s benefits without limitation, and cancel without charge should the service not meet their expectations.
We are here to help, and actively encourage you to contact our Customer Support manager to address any aspect of the service you feel did not meet with your expectations.
Kindest regards
UK Credit Ratings Customer Support Team
Joe provided the right information
18. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von UKCreditRatings
Hi,
Thank you so much for taking the time to post your recent online review.
Your positive feedback is really appreciated by the team!
Kindest Regards
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.