Thieves who stole money out my account with no permission con artist will take 30 quid a month out your account without you knowing
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Isaac was absolutely amazing, really helped me he's a credit to your company. Explained everything was polite and also very helpful definitely deserves a promotion or a raise the way he handles cust... Mehr ansehen
Unternehmen hat geantwortet
I spoke to Michael Walker today regarding the fact that my Bank Account and Credit Card had been hacked. I explained to him the problems I was having and my concern that it would reflex on My Cr... Mehr ansehen
Unternehmen hat geantwortet
accidentally set up a subscription and emailed UKCreditRatings to get it cancelled. Within minutes, Isaac had sorted everything out for me. Really quick, helpful and hassle-free customer service. V... Mehr ansehen
Unternehmen hat geantwortet
3,7
Akzeptabel
1919 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 68 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
AVOID! BEWARE! - Potential subscription trap!
AVOID! BEWARE! - ! Potential subscription trap!
I signed up for a credit file report. Nominal fee charged. Apparently I had also signed up to a free trial of 14 days and a recurring monthly subscription fee of £24.95! Paid two installments, then on reviewing my card statements requested a refund as I had NOT used the service further. They insisted I had signed up and there T&Cs were disclosed. On explaining this I was told no refund would be forthcoming as I had ACESS to the service, clearly a caveat emptor response! Card company unable to assist with refund but have stopped any recurring charges.
1. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von UKCreditRatings
Dear James,
We have asked you to provide your full name or email address to Trustpilot so we can verify if you are an account holder which you have declined to do.
We would like to invite you to contact our Customer Support manager directly (https://ukcreditratings.com/credit/contact) who will be happy to provide their full assistance in relation to the comments you have made within your recent review.
Our website clearly describes the service we offer, the initial free trial period and subscription costs thereafter at the point of sign up.
All customers must provide their personal information, including their bank details, and positively agree to the terms of our service through a series of tick boxes prior to their application being accepted and processed.
These details are further reiterated within a series of emails that we send to every customer at the very start of their free trial, providing a 14-day window in which to fully use the service and it’s benefits without limitation, and cancel without charge should the service not meet their expectations.
We are here to help and actively encourage you to contact our Customer Support manager to address any aspect of the service you feel did not meet with your expectations.
Kindest regards
UK Credit Ratings Customer Support Team
Applied for some loans recently and A…
Applied for some loans recently and A link came up half way through the Application for a help and Advice if the loan was unsuccessful I clicked NO To not receive This and continued my Loan Application on which I had to enter bank details
Today I received an email confirming a £24.95 monthly DD for this Service ( Which I said NO To ) To the bank I entered BUT DID NOT ASK FOR HELP
On calling the Ignorant company staff was advised I did sign up for it and I did not understand what I was doing And That I did not even Apply for a loan I only applied for This Useless Not Needed Service
PLEASE BEWARE these companies along with Online Companies just sneak in a small box or Link that seems to look like everything else you are completing and you end up with this
ALSO
Until Today I did not receive any other correspondence or emails confirming I had signed for this service so Very strange that the first contact After ticking NO is my first DD updates For Payment
BEWARE
They maybe registered but the way money can be obtained is not always well intended
11. August 2025
Bewertung ohne vorherige Einladung
Antwort von UKCreditRatings
Dear L D
We have asked you to provide your full name or email address to Trustpilot so we can verify if you are an account holder which you have declined to do.
Despite our thorough attempts, we have been unable to replicate the issues you have described within your recent review, but we still want to help you resolve this.
We would like to invite you to contact our Customer Support manager directly (https://ukcreditratings.com/credit/contact) who will be happy to offer their full assistance and address any aspect of the service you feel did not meet with your expectations.
Kindest regards
UK Credit Ratings Customer Support Team
Sent an email to cancel
Sent an email to cancel. They ignored it under guise of they haven't received it. Have now tried to do so again. There is no option online to cancel a membership. They've taken £50+ from me for zero services. I haven't used them.
On top of this there appear to be a number of fake reviews on this site. They are a SCAM.
10. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von UKCreditRatings
Dear Harry,
We have asked you to provide your full name or email address to Trustpilot so we can verify if you are an account holder which you have declined to do.
We would like to invite you to contact our Customer Support manager directly (https://ukcreditratings.com/credit/contact) who will be happy to provide their full assistance in relation to the comments you have made within your recent review.
Our website clearly describes the service we offer, the initial free trial period and subscription costs thereafter at the point of sign up.
All customers must provide their personal information, including their bank details, and positively agree to the terms of our service through a series of tick boxes prior to their application being accepted and processed.
These details are further reiterated within a series of emails that we send to every customer at the very start of their free trial, providing a 14-day window in which to fully use the service and it’s benefits without limitation, and cancel without charge should the service not meet their expectations.
All emails to our customer services team are acted on, none are ignored, we are here to help and actively encourage you to contact our Customer Support manager to address any aspect of the service you feel did not meet with your expectations.
Kindest regards
UK Credit Ratings Customer Support Team
I did not agree to the 14 day trial…
I did not agree to the 14 day trial period and tried to cancel it. There were no options to cancel the DD.
I have had £24.00 taken out of my bank account. I never received anything from them in the form of any advice over the trial period and have been charged for not receiving anything. It felt like l had been scammed. I read other reviews which were appalling as other people were having the same problem as myself.
Some people managed to cancel the DD before it went out of their bank account l was not so lucky.
I have now managed to cancel the DD and would like a refund.
28. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von UKCreditRatings
Dear Teresa,
We have asked you to provide your full name or email address to Trustpilot so we can verify if you are an account holder which you have declined to do.
We would like to invite you to contact our Customer Support manager directly (https://ukcreditratings.com/credit/contact) who will be happy to provide their full assistance in relation to the comments you have made within your recent review.
Our website clearly describes the service we offer, the initial free trial period and subscription costs thereafter at the point of sign up.
All customers must provide their personal information, including their bank details, and positively agree to the terms of our service through a series of tick boxes prior to their application being accepted and processed.
These details are further reiterated within a series of emails that we send to every customer at the very start of their free trial, providing a 14-day window in which to fully use the service and it’s benefits without limitation, and cancel without charge should the service not meet their expectations.
We are here to help and actively encourage you to contact our Customer Support manager to address any aspect of the service you feel did not meet with your expectations.
Kindest regards
UK Credit Ratings Customer Support Team
SCAMMERS SCAMMERS SCAMMERS
I apparently signed up for the 2 week trial, and was charged three months of £24.95 before I realised. The only thing I was aware of signing up for was a one-off fee of £1.50. I had received ZERO emails: no initial welcome email, nor a reminder the free trial was ending, nor any of the weekly emails I was apparently subscribed to, and yes I do check my junk folder.
I was sent around the houses, when requesting a refund. My emails were ignored. Eventually I did get a refund however, which I am grateful for, but I nearly gave up.
I am a very careful person with free trials. I did not want or need their service and even if I did, would not have been interested in a free trial for only 2 weeks, followed by such high monthly payments. I actually believed the £1.50 I agreed to was with a different company! I was provided with three credit ratings companies to check (as advised by vodafone) and UKcreditratings was not one of them. I don't know how they did it, but they must have had some sort of pop up or something that redirected me to them.
I was very confused about what happened, but upon looking at other reviews of them, I can see that mine is a common experience. These are SCAMMERS. AVOID.
PS if you are struggling to get a refund, contact your credit card or bank, and set up a dispute.
4. August 2025
Bewertung ohne vorherige Einladung
Antwort von UKCreditRatings
Dear Ali,
We have asked you to provide your full name or email address to Trustpilot so we can verify if you are an account holder which you have declined to do.
We would like to invite you to contact our Customer Support manager directly (https://ukcreditratings.com/credit/contact) who will be happy to provide their full assistance in relation to the comments you have made within your recent review.
Our website clearly describes the service we offer, the initial free trial period and subscription costs thereafter at the point of sign up.
All customers must provide their personal information, including their bank details, and positively agree to the terms of our service through a series of tick boxes prior to their application being accepted and processed.
These details are further reiterated within a series of emails that we send to every customer at the very start of their free trial, providing a 14-day window in which to fully use the service and it’s benefits without limitation, and cancel without charge should the service not meet their expectations.
We are here to help and actively encourage you to contact our Customer Support manager to address any aspect of the service you feel did not meet with your expectations.
Kindest regards
UK Credit Ratings Customer Support Team
I spoke to a young man called Joe...
I spoke to a young man called Joe.... He was very polite and explained e everything very well to me. Although I thought it was a call from a loan company. we did talk about my credit.
A very nice young man.
1. August 2025
Bewertung ohne vorherige Einladung
Antwort von UKCreditRatings
Hi Ms.Miller,
Thank you so much for taking the time to post your recent online review.
Your positive feedback is really appreciated by the team!
Kindest Regards
UKCreditRatings
Very helpful team especially Joe,thank…
Very helpful team especially Joe,thank you
1. August 2025
Bewertung ohne vorherige Einladung
Antwort von UKCreditRatings
Hi Vadim,
Thank you so much for taking the time to post your recent online review.
Your positive feedback is really appreciated by the team!
Kindest Regards
UKCreditRatings
DON’T USE THE SERVICE!
They don’t tell you they are free trial only when creating accounts. They didn’t send a email to you about the subscription. They can only cancel by call/email/live chat.
I’m not sure they will cancel and refund correctly, as I just check my bank account and found out they collecting a bill that I can’t recognise and they are interrupting my payment! And after checked, their website says they provide 14 days free trial which I don’t know and they will automatically change to paid membership, which I don’t knows before and didn’t got charges for over 2 months. While I created the account they didn’t say anything and I can’t select any membership I want and says it free!
DON’T USE THE SERVICE!
20. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von UKCreditRatings
Dear SiuYingChi,
We have asked you to provide your full name or email address to Trustpilot so we can verify if you are an account holder which you have declined to do.
We would like to invite you to contact our Customer Support manager directly (https://ukcreditratings.com/credit/contact) who will be happy to provide their full assistance in relation to the comments you have made within your recent review.
Our website clearly describes the service we offer, the initial free trial period and subscription costs thereafter at the point of sign up. Customers can cancel at any point either through our online cancellation link, out of hours bot chat, by email, telephone, live chat or by text message.
All customers must provide their personal information, including their bank details, and positively agree to the terms of our service through a series of tick boxes prior to their application being accepted and processed.
These details are further reiterated within a series of emails that we send to every customer at the very start of their free trial, providing a 14-day window in which to fully use the service and it’s benefits without limitation, and cancel without charge should the service not meet their expectations.
We are here to help and actively encourage you to contact our Customer Support manager to address any aspect of the service you feel did not meet with your expectations.
Kindest regards
UK Credit Ratings Customer Support Team
Spoke to Giuseppe
Spoke to Giuseppe, he was very helpful in my issue with my file
Thank you Giuseppe
16. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von UKCreditRatings
Hi,
Thank you so much for taking the time to post your recent online review.
Your positive feedback is really appreciated by the team!
Kindest Regards
Michael Walker is a gem
Michael Walker is a gem. He was so kind and understanding! Thank you Michael.
14. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von UKCreditRatings
Hi,
Thank you so much for taking the time to post your recent online review.
Your positive feedback is really appreciated by the team!
Kindest Regards
Antwort von UKCreditRatings
Dear Maria,
We would like to invite you to contact our Customer Support manager directly (https://ukcreditratings.com/credit/contact) who will be happy to provide their full assistance in relation to the comments of ‘Bad, Horrible, Terrible’ you have made in relation to our service.
Our website clearly describes the service we offer, the initial free trial period and subscription costs thereafter at the point of sign up.
We note that you have not been charged for the service we have made available to you and have successfully completed the identity verification and 3DS security checks, providing you with access to your Credit report, Credit score, Dark Web monitoring and other membership benefits.
We are here to help and actively encourage you to contact our Customer Support manager to address any aspect of the service you feel did not meet with your expectations.
Kindest regards
UK Credit Ratings Customer Support Team
Lewis provided a 10 out of 10 service…
Lewis provided a 10 out of 10 service and provided a solution to my problem efficiently and effectively
11. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von UKCreditRatings
Hi,
Thank you so much for taking the time to post your recent online review.
Your positive feedback is really appreciated by the team!
Kindest Regards
I spoke to Michael on the phone today…
I spoke to Michael on the phone today and wow what a very pleasant guy. Listened to my issue, made positive comments and helped resolve the problem.generally a really helpful and knowledgeable. He deserves a five star rating.
8. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von UKCreditRatings
Hi,
Thank you so much for taking the time to post your recent online review.
Your positive feedback is really appreciated by the team!
Kindest Regards
Rang them today to cancel a…
Rang them today to cancel a subscription,set up in my name after data breach. He couldn't have been more helpful and understanding. Cancelled the subscription straight away.Fantastic service.
26. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von UKCreditRatings
Hi,
Thank you so much for taking the time to post your recent online review.
Your positive feedback is really appreciated by the team!
Kindest Regards
It was very important to call credit…
It was very important to call credit rating today because I had no idea who they were until I gave them a call they were very helpful and understood my situation so I am happy for them to solve my questions and the agent was Joe thanks everyone
26. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von UKCreditRatings
Hi,
Thank you so much for taking the time to post your recent online review.
Your positive feedback is really appreciated by the team!
Kindest Regards
I contacted Customer Services
I contacted Customer Services, as I had inadvertently signed up for an account with UK Credit Ratings.
Giuseppe, was very helpful and assisted me very efficiently with the closure of this account and has arranged a refund for the Fee taken.
Very happy with the outcome today A***** Service
26. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von UKCreditRatings
Hi,
Thank you so much for taking the time to post your recent online review.
Your positive feedback is really appreciated by the team!
Kindest Regards
Very professional, friendly and helpful!
I had a great credit rating on Experian but totally rubbish rating on theirs. He said maybe they look more in depth. He found what had destroyed my credit rating - Vodafone. He then told me what I needed to do and how to do it. Done! Thanks very much!
30. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von UKCreditRatings
Hi,
Thank you so much for taking the time to post your recent online review.
Your positive feedback is really appreciated by the team!
Kindest Regards
Excellent understanding of the issues…
Excellent understanding of the issues swift and efficient response, advice very pleasant and very helpful.
A great pleasure.
24. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von UKCreditRatings
Hi,
Thank you so much for taking the time to post your recent online review.
Your positive feedback is really appreciated by the team!
Kindest Regards
Michael is always very helpful
Michael is always very helpful, knowledgeable and understanding. Highly recommended. And highly recommend using uk credit ratings, sometimes they put the other credit reference to shame, with how quick, helpful, and knowledgeable they are. Keep up the good work.
20. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von UKCreditRatings
Hi,
Thank you so much for taking the time to post your recent online review.
Your positive feedback is really appreciated by the team!
Kindest Regards
Michael was absolutely brilliant today…
Michael was absolutely brilliant today on the phone. An absolute wealth of knowledge & reassured me with the scenario I find myself in. Every question was answered perfectly & he went above & beyond.
Many thanks,
Calum
18. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von UKCreditRatings
Hi,
Thank you so much for taking the time to post your recent online review.
Your positive feedback is really appreciated by the team!
Kindest Regards
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
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Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.