UKCreditRatings Bewertungen 

1 919
•
TrustScore 3.5 von 5

3,7

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Thieves who stole money out my account with no permission con artist will take 30 quid a month out your account without you knowing

Bewertet mit 5 von 5 Sternen

Isaac was absolutely amazing, really helped me he's a credit to your company. Explained everything was polite and also very helpful definitely deserves a promotion or a raise the way he handles cust... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I spoke to Michael Walker today regarding the fact that my Bank Account and Credit Card had been hacked. I explained to him the problems I was having and my concern that it would reflex on My Cr... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

accidentally set up a subscription and emailed UKCreditRatings to get it cancelled. Within minutes, Isaac had sorted everything out for me. Really quick, helpful and hassle-free customer service. V... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails


Kontaktinformationen

3,7

Akzeptabel

TrustScore 3.5 von 5

1919 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 68 % seiner negativen Bewertungen beantwortet

Braucht meist mehr als 1 Monat zum Antworten

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3,7

Alle Bewertungen

(1 919)

99 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Michael was very clear in explaining…

Michael was very clear in explaining and flexible for me needs

16. Juni 2025
Bewertung ohne vorherige Einladung
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Antwort von UKCreditRatings

Hi,

Thank you so much for taking the time to post your recent online review.

Your positive feedback is really appreciated by the team!

Kindest Regards

Bewertet mit 5 von 5 Sternen

Brilliant company with amazing…

Brilliant company with amazing employees, spoke to Lewis and he has explained me each and everything to make my all doubts clear without making any faces. Well done 👍

11. Juni 2025
Bewertung ohne vorherige Einladung
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Antwort von UKCreditRatings

Hi,

Thank you so much for taking the time to post your recent online review.

Your positive feedback is really appreciated by the team!

Kindest Regards

Bewertet mit 4 von 5 Sternen

A reliable and supportive company!

Michael was thorough, polite and helpful in explaining the services the company provides. This is a reliable, supportive and comprehensive service provider company.

9. Juni 2025
Bewertung ohne vorherige Einladung
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Antwort von UKCreditRatings

Hi,

Thank you so much for taking the time to post your recent online review.

Your positive feedback is really appreciated by the team!

Kindest Regards

Bewertet mit 5 von 5 Sternen

10/10

Brilliant company with a thorough website .
Helped me with understanding searches that I did not make and sign posted me so I could make sure I report these .
I spoke to Louis and he was incredibly knowledgeable and patient.
10/10

6. Juni 2025
Bewertung ohne vorherige Einladung
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Antwort von UKCreditRatings

Hi,

Thank you so much for taking the time to post your recent online review.

Your positive feedback is really appreciated by the team!

Kindest Regards

Bewertet mit 4 von 5 Sternen

Useful

Useful. Very clear to speak to.

6. Juni 2025
Bewertung ohne vorherige Einladung
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Antwort von UKCreditRatings

Hi,

Thank you so much for taking the time to post your recent online review.

Your positive feedback is really appreciated by the team!

Kindest Regards

Bewertet mit 1 von 5 Sternen

Scam agency!!

Scam agency!!! They take all your personal details after advising they will provide you with your credit rating instantly for free. Then tell they are unable to provide it but then offer you other agencies that you have to pay for. Don't waste your time and effort with these scammers

27. Mai 2025
Bewertung ohne vorherige Einladung
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Antwort von UKCreditRatings

Dear Mark,
We have asked you to provide your full name or email address to Trustpilot so we can verify that you are a valid account holder which you have declined to do.
Despite an extensive search of our database, we have no record of an account matching the name you have used within your review.
We would like to invite you to contact our Customer Support manager directly (https://ukcreditratings.com/credit/contact) who will be happy to provide their full assistance in relation to the comments you have made within your recent review.
We are here to help and actively encourage you to contact our Customer Support manager to address any aspect of the service you feel did not meet with your expectations.

Kindest regards
UK Credit Ratings Customer Support Team

Bewertet mit 5 von 5 Sternen

Thank you Louis!

Great customer service from Louis. He really helped me in resolving my issue and after 3 phone calls it was sorted. Thanks so much Louis for your help and professionalism.

23. Mai 2025
Bewertung ohne vorherige Einladung
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Antwort von UKCreditRatings

Hi,

Thank you so much for taking the time to post your recent online review.

Your positive feedback is really appreciated by the team!

Kindest Regards

Bewertet mit 5 von 5 Sternen

Louis was so informative and helped me…

Louis was so informative and helped me understand my credit a lot a better

14. Mai 2025
Bewertung ohne vorherige Einladung
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Antwort von UKCreditRatings

Hi,

Thank you so much for taking the time to post your recent online review.

Your positive feedback is really appreciated by the team!

Kindest Regards

Bewertet mit 5 von 5 Sternen

Very understanding to my circumstances

It riles me up a little when I see poor reviews because people sign up for subscriptions and either clearly don't read stuff or forget to cancel the trial and blame the company.
I signed up for a trial and haven't really used the site & completely forgot to cancel due to sudden sickness and being off work. It's only when I saw the charge from my bank I realised. The company were extremely understanding towards my circumstances and refunded half the cost as a goodwill gesture (which they had no obligation to do as I signed up for the trial with the full knowledge of the subscription cost). I cannot fault the customer service I received.

14. Mai 2025
Bewertung ohne vorherige Einladung
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Antwort von UKCreditRatings

Hi,

Thank you so much for taking the time to post your recent online review.

Your positive feedback is really appreciated by the team!

Kindest Regards

Bewertet mit 5 von 5 Sternen

Louis was extremely helpful while…

Louis was extremely helpful while looking into my credit report. It was a very pleasant and positive experience. This is especially welcomed when dealing with finance. Thank you so much.

6. Mai 2025
Bewertung ohne vorherige Einladung
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Antwort von UKCreditRatings

Hi,

Thank you so much for taking the time to post your recent online review.

Your positive feedback is really appreciated by the team!

Kindest Regards

Bewertet mit 5 von 5 Sternen

Rebuilding Credit File

Louis was exceptionally helpful and advised me on the best way to help rebuild my credit file.

Thanks so much xxx

9. Mai 2025
Bewertung ohne vorherige Einladung
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Antwort von UKCreditRatings

Hi,

Thank you so much for taking the time to post your recent online review.

Your positive feedback is really appreciated by the team!

Kindest Regards

Bewertet mit 1 von 5 Sternen

Scammers

The company asks for details and payment of £1.50 for a credit report but doesn’t make it clear that it’s a subscription. Why would I want a monthly subscription?
Told me that there were follow up emails - I received 1 email that went into my junk mail which doesn’t tell you about the subscription until 3/4 down the page. I emailed them once the monthly payment had gone out and this clearly happens every day and is how they make their money and keep the company running. DO NOT USE THIS COMPANY!

2. Mai 2025
Bewertung ohne vorherige Einladung
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Antwort von UKCreditRatings

Dear Em Alice,

We have asked you to provide your full name or email address to Trustpilot so we can verify if you are an account holder which you have declined to do.

We would like to invite you to contact our Customer Support manager directly (https://ukcreditratings.com/credit/contact) who will be happy to provide their full assistance in relation to the comments you have made within your recent review.

Our website clearly describes the service we offer, the initial free trial period and subscription costs thereafter at the point of sign up.

All customers must provide their personal information, including their bank details, and positively agree to the terms of our service through a series of tick boxes prior to their application being accepted and processed.

These details are further reiterated within a series of emails that we send to every customer at the very start of their free trial, providing a 14-day window in which to fully use the service and it’s benefits without limitation, and cancel without charge should the service not meet their expectations.

You have confirmed within your review that you had received our initial welcome email outlining the monthly subscription cost and free trial end date, understandably, we are unable to manage or influence the personal mailbox configurations and ultimate delivery of emails across the multitude of email providers used by our customers, including those that your email provider chooses to mark as spam.

We are here to help and actively encourage you to contact our Customer Support manager to address any aspect of the service you feel did not meet with your expectations.

Kindest regards
UK Credit Ratings Customer Support Team

Bewertet mit 5 von 5 Sternen

Very Good Call

Very good & clear responses on the call/meeting arranged.

1. Mai 2025
Bewertung ohne vorherige Einladung
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Antwort von UKCreditRatings

Hi,

Thank you so much for taking the time to post your recent online review.

Your positive feedback is really appreciated by the team!

Kindest Regards

Bewertet mit 5 von 5 Sternen

Very good service

Louis was professional, patient and very helpful trying to resolve my problem and provided me with a clear and coherent action plan.

29. April 2025
Bewertung ohne vorherige Einladung
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Antwort von UKCreditRatings

Hi,

Thank you so much for taking the time to post your recent online review.

Your positive feedback is really appreciated by the team!

Kindest Regards

Bewertet mit 5 von 5 Sternen

Giuseppe (hope i got that right) is…

Giuseppe (hope i got that right) is very knowledgeable and provided tips on how to improve my credit score. He has a pleasant disposition and reassuring. He made me feel at ease. Thank you.

17. April 2025
Bewertung ohne vorherige Einladung
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Antwort von UKCreditRatings

Hi,

Thank you so much for taking the time to post your recent online review.

Your positive feedback is really appreciated by the team!

Kindest Regards

Bewertet mit 4 von 5 Sternen

Had money come out my bank unexpectedly…

Had money come out my bank unexpectedly l, no email. Spoke to Giuseppe, and he sorted the problem straight away,.he going to send me and email and refund the money and should be back in account with in 10 days.

15. April 2025
Bewertung ohne vorherige Einladung
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Antwort von UKCreditRatings

Hi,

Thank you so much for taking the time to post your recent online review.

Your positive feedback is really appreciated by the team!

Kindest Regards

Bewertet mit 5 von 5 Sternen

unexpected subscription charges

I contacted for unexpected subscription payment, it was sorted within a minute. Giuseppe was very quick and helpful.

15. April 2025
Bewertung ohne vorherige Einladung
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Antwort von UKCreditRatings

Hi,

Thank you so much for taking the time to post your recent online review.

Your positive feedback is really appreciated by the team!

Kindest Regards

Bewertet mit 5 von 5 Sternen

Giuseppe dealt with my query very…

Giuseppe dealt with my query very quickly. Thankyou

14. April 2025
Bewertung ohne vorherige Einladung
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Antwort von UKCreditRatings

Hi,

Thank you so much for taking the time to post your recent online review.

Your positive feedback is really appreciated by the team!

Kindest Regards

Bewertet mit 1 von 5 Sternen

This company is a scam

This company is a scam. They signed me up to a recurring payment without any emails or confirmation they were doing this. Asked me to log in to my account then when trying to gave the message 'log in details will be sent to you email' never received. Spoke to my bank who manage to close the account and block any further payments. AVOID.

10. April 2025
Bewertung ohne vorherige Einladung
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Antwort von UKCreditRatings

Dear James,

We would invite you to contact our Customer Support manager directly (https://ukcreditratings.com/credit/contact) who will be happy to provide their full assistance in relation to the comments you have made within your recent review.

Our website clearly describes the service we offer, the initial free trial period and subscription costs thereafter at the point of sign up. All customers must provide their personal information, including their bank details, and positively agree to the terms of our service through a series of tick boxes prior to their application being accepted and processed.

These details are further reiterated within a series of emails that we send to every customer at the very start of their free trial, providing a 14-day window in which to fully use the service and it’s benefits without limitation, and cancel without charge should the service not meet their expectations.

We note that the account you created uses a different email address to the email used when submitting your Trustpilot review, we are unable to manage or influence the personal mailbox configurations and ultimate delivery of emails across the multitude of email providers used by our customers, including those using a Hotmail account.

Customers can quickly and easily cancel their account online at any time via email, by telephone, SMS, WhatsApp, Live Chat and Bot Chat.

We note that you initially contacted our support team via Live chat, which resulted in your account and any future payments being immediately cancelled. A refund for the cost of your month’s subscription was subsequently refunded to you prior to your review being posted online.

We are here to help, and actively encourage you to contact our Customer Support manager to address any aspect of the service you feel did not meet with your expectations.

Kindest regards
UK Credit Ratings Customer Support Team

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr