UK Building Survey and Snagging - Find My House LTD Bewertungen 

The snagging service was carried out with exceptional attention to detail. The inspection was thorough and comprehensive, and the snagging report was presented in a very clear and well-organised manner. Each issue was precisely identified, with reference numbers shown both in the report and marked within the house, making it easy for site manager and us to locate and track every defect afterwards.

Andy also took the time to explain the reasons for recording some issues and clarified what the correct standard should be according to industry regulations. His explanations were clear and easy to understand, which helped us better appreciate the significance of each defect.

When Andy first visited, the weather conditions were far from ideal for snagging—it was rainy and windy, which made it unsafe to carry out a roof inspection using a drone. Despite this, Andy returned for a second visit specifically to inspect the roof tiles once conditions improved. His willingness to come back and ensure nothing was overlooked truly impressed us and demonstrated a high level of professionalism and commitment to quality.

Eason of UK Building Survey is very professional, good response and efficiency during the journey of home survey, I strongly recommend him and his company to all of you.

I had a great experience with UK Building Survey and Snagging LTD. From start to finish, the service was efficient, professional, and very thorough. The report I received was extremely detailed, clearly highlighting all the issues – both big and small – which was exactly what I needed. The turnaround time was impressively quick too.

Ms Chan was really helpful throughout the booking process, as were the rest of the team. Andy, who carried out the survey, was excellent – he went above and beyond, and his attention to detail was second to none. The drone inspection service was well worth it, as it revealed problems that wouldn’t have been visible otherwise.

I highly recommend their service to anyone buying a new build – especially if you're looking for a company that’s professional.

Professional and thorough inspection. Paying attention to details when inspecting our new home. Would highly recommend

The admin staff Ms Chan was very patient in explaining the whole process and answered our queries. As we were not able to confirm the exact date of completion they were flexible in accommodating our requests. Surveyor Andy was very professional and explained to us in details the findings and their possible causes in layman’s terms which is definitely a plus. The report came really quick (in less than 24 hours) and I would not hesitate to recommend Surveyor Andy and the company.

I asked them for help at the very last moment in our buying process, and they exceeded my expectations. They were extremely responsive, fast, and professional. The surveyor, Eason, was attentive to every detail and very knowledgeable. He called to clearly explain the preliminary findings immediately after the survey in an easy-to-understand way, which really helped ease my stress during a tight timeline. Highly recommended!

Surveyor Eason is truly professional, with broad knowledge and great attention to detail. He patiently answered all my various questions.
On the day the survey was completed, he immediately explained the result/report clearly and thoroughly. Even afterward, whenever I had more questions, he continued to respond patiently and in detail—even months later, he was just as helpful. 

Can’t thank Eason enough for all the services and advice he has given us. And of course, Miss Chan’s explanation and patience are highly appreciated.

The completion of my property had been delayed for months and couldn’t be confirmed until the very last minute. But Miss Chan & Eason could still manage to come to my property for inspection. I’m really grateful for that.

The snagging service and the subsequent report are in great detail. I’m sure I could not spot those identified issues if I didn’t engage Eason’s professional service. Most importantly, he also provided me with advice and possible follow up actions with the developer after submitting the snagging report to the developer.

Purchasing a property is quite stressful with tons of things to take care of. Engaging a professional surveyor, like Eason, to inspect the property can definitely reduce some stress and make the property purchasing journey a bit easier.

Thank you so so much, Eason & Miss Chan.

Andy provided an absolutely exceptional snagging service for our new home. The entire process was smooth, professional, and gave us exactly what we needed to go back to our developer with.
Andy found a huge number of defects, both large and small.
The use of a drone to check the roof was a brilliant touch.
All the defects were labelled around the house, so we knew exactly where each problem was.
We were amazed to receive the full, high-quality report in under 48 hours.
A fantastic investment for any new build owner. Thank you, Andy, for such a great job!

Surveyor was very on time and efficient! Report received on the same day in the evening!

My surveyor pointed out tricky and difficult-to-find defeats in my new-build home. Snagging report allows me understanding in-depth about my property. The report is also a professional document to request follow up fixing from my developer.

One of the defeats was water leakage of en suite bathroom of 1/F. Surveyor found water leaking to G/F gargage ceiling but most people would just check any leakage under bathroom tub, which did not have any signs of water leakage in my case. Likely, water pipe leaking inside wall was not cause of defeat.

All in all, this company provides professional snagging service with transparent fee. Surveyor is UK-qualified and has broad experience across different residental properties as well as new-build developers.

very good service and professional. highly recommend.

Thank you so much for the thorough and detailed survey! Your careful inspection, inside and out, was incredibly helpful and reassuring. I really appreciate how you explained everything clearly, making the process smooth and trustworthy. Additionally, the detailed assessment of the surrounding environment was a great bonus, providing a comprehensive view of the area. It’s clear you have the buyer’s best interests at heart. Highly recommend your services!

Super professional – highly recommend! 👍👍👍👍👍
Huge thanks to Eason for always being so friendly and patient. I'm new here, and even when my questions weren’t directly about inspections, he was always happy to help out, super responsive, and did his best to assist 🙏🙏🙏.
Miss Chan from the admin team was also really nice and patient. My handover got delayed several times, and I was a bit confused about the timing for both inspection and build & legal completion. But once they (including Andy) found out, they reached out to me—even at night—to guide me through everything. I’m honestly so glad I found them.
This month I finally got my new house. Eason did both the PCI and snagging for me. He was super thorough and careful each time, and always explained all the issues clearly after the inspection. Since my handover kept getting pushed back, I was in a rush, but he still managed to send me both reports on the same day—even though it was already quite late. The reports were super detailed with lots of photos and clear notes. Even after that, he patiently answered all my newbie questions—even though I must’ve been a bit annoying 😅. Really, really grateful for his help. 🙇🙇🙇
Wishing you all good health and lots of success in your business!

Stay away with this company and go with a local surveyor. My apartment was inspected a month ago and few snags were not spotted and reported as result of the developer only accepted the first report I sent over them. During the snagging service, the inspector did not conduct a thorough examination of all areas. For instance, a nail was attached to the shower wall, posing a safety hazard. The inspector overlooked the shower wall for any nails and failed to verify that the washing machine was securely fastened and not moving when it turned on. Furthermore, the inspector did not notice that paint was chipped at the bottom of the door frame until the owner brought it to the inspector’s attention. We strongly advise against using their snagging services. I chose this company at the beginning due to the good online reviews but this could be misleading. I hope people understood that paying higher premiums than a local surveyor is not necessary.

Andy conducted the snagging inspection for my house and identified many issues that I would not have noticed without professional knowledge and equipment. He also gave me valuable advice on how to properly maintain the house, which was especially helpful since I don’t have prior experience living in a house in the UK. He promptly delivered a detailed snagging report, clearly explaining what I should expect the developer to fix.

It might sound unusual to describe a Hongkonger as being particularly nice, but Andy is genuinely approachable, talkative, and insightful. If you’re not very familiar with buildings or construction, you’ll definitely learn a lot from him, that’s exactly why it’s worth having someone like Andy do the snagging for you.

Before appointing them as our surveyor, Ms Chan explained the services they provided in details with patience over the phone.
Andy arrived on time that day and provided a thorough checking on the house. He spent about 3 hours to perform the snagging carefully by going around the house and the garden. We received the snagging report the next day with photos and detailed descriptions. (It was fast as our snagging was done in the afternoon)
As a first time buyer, we were grateful to have them as our surveyor and would highly recommend to anyone.

We are absolutely satisfied and highly recommended this service vendor.

Just had Andy snagging on our new build 3-bedroom semi-detached two days ago.
Andy is very friendly, highly knowledgeable, professional, detailed minded and efficient (finished the report in the same day)

Special thanks to Ms Chan who is our contact point for her patience and good will.

Thank you Uk Building Survey and Snagging LTD for providing excellent property survey service. The admin staff is very patient and thoughtful that she provided everything the customer needs to know before I paid the service.

Surveyor Andy provided superb service throughout the whole process of surveying. He gave me general feedback on the day after survey and explained the report thoroughly as well as providing lots of suggestions regarding the issues found in the property. I sincerely recommend Uk Building Survey and Snagging LTD to everyone!

Eason專業盡責，報告即日出，香港人同聲同氣，必用 。