Ukwindowclean Bewertungen 2 196

Generally good, a little rushed and kit not great on higher velux windows

This is a very scammy company. Once they have you signed up, you will find it very difficult to cancel. I emailed them to cancel (because there's no online account) and they refused, not once but twice.
The first time they demanded to know why I wanted to cancel, as if it's any of their business. When I confirmed that I was cancelling, you would think that would be enough?

But no, they sent a second email, this time insisting that they couldn't do it without filling out their online form (well hidden until now). This email went to spam filter, so I didn't see it for three weeks.

Then, they started calling and threatening legal action for non-payment. It's not clear that any windows had been washed since then, but they still wanted payment.

It's a lock-in scam. Do not use this company.

Firstly this guy took it upon himself to Clean our windows without our Consent 11th May 2026 at 2.15pm (we have NEVER had a window cleaner) and then to make it worse, he let himself into my neighbours garden, Jumped over the fence into my garden and unlocked my rear gate and had the cheek to post an Invoice throug my door for £25. this is absolutely not on and i HAVE contacted 101 about this and Ihave submitted a crime report for tresspass. i have cameras all over my house so can show them the videos.

Very professional. Gleaming windows. my property has more than average as we are listed heritage building. excellent service.

Ive used this Company for a few years now. They come out to your convenience. The operator did a thorough clean. I would recommend them.

This is a cowboy outfit, never answer the phone hence a face less company. Operatives who submit an invoice stating the clean was completed = corrupt! Had on numerous occasions reported their actions, I have witnessed and recorded their inept service!! Give them a ZERO!!! For everything they claim to provide!!!The absolute arrogance and stupidity of the customer service Charging me for services which did not occur . Totally inept unprofessional services applied,give this lot a wide berth!!!

Good service and good price the window cleaner turns up when they say they will and goes a great job.

Good service, time of next clean not advised so a bit unpredictable

Excellent, friendly & reliable service

Regular monthly cleaning of windows, frames and doors helps keep my house looking good on the outside.

There's never any problems with this company. They do the job and don't disturb you unless you want them to. Excellent service.

Similar story to below reviews, were a good company but now terrible, poor quality cleaning and chasing for money that is not owed. I pause my cleans over winter and a clean was done after I paused, contacted uk window clean and was assured that the charge for this clean would be removed from my account. Now trying to cancel as recent cleans have been rubbish, leaving windows looking worse than before the 'clean' and they are claiming to still be owed the money from last year. Contact number doesn't work and emails get you nowhere, the replies have no relevance at all to what you are asking they're just cut and paste jobs. Haven't yet had the legal threats the below reviewers have had but suspect that'll be the next thing. Avoid - not worth the hassle.

They used to be really good. Reliable and professional. However the latest attmpt was shambolic. 6 times failed to show when being told they would. Anyway the last time, end of February guy turns up. Terrible work. Literally wet the windows in super quick time and gone. Said we would be cancelling.
Bank transfer payment went through 3rd March.

Today got an email saying the following:

"We have still not received payment after several reminders. This leaves us with no choice but to pass this to a third party specialist debt collection agent. The next step being Court action.

Extra charges may apply if this matter is escalated and your credit file may be affected"

Whole load of waffle after that.

I replied to them saying it was paid 3rd March and I expect an apology asap.

Shame they are so unprofessional now as they used to be good.

I have made sure they know by email that I never want to see them at my home again.

Excellent cleaning and regular attendance without needing to be present, also dealing with a difficult side gate, highly recommended!

Warning: I received months of threatening texts demanding payment but giving no amount or reason. All texts included a short url link to UK Window Clean. The messages came from multiple unregistered mobile numbers. The types of legal threats didn’t match real UK legal procedures. After a break, I got a new message today with a short url link to ‘UK Window Clean’. claiming to miss my business and requesting I click a link in the message. I cancelled them after poor service, and only then did the threats start. My bill was fully paid and I have the bank statements to prove it.

The cleaning is good, but on a couple of occasions the cleaners haven’t turned up for days and I’ve had to keep chasing.

Our cleaner was great - always went over and above

Cleans are always thorough and great quality when done. Sometimes invoices aren't always put through my letterbox which has caused confused a few times in the past when my account is in "arrears".

Great service and excellent communication

I used this company for a few months last year and decided to cancel as windows were left with marks.
Contacted relevant person who offered a free clean which I appreciated but said no as wanted old fashioned cleaning!
Now they are saying I owe them money from a year ago!!I contacted the guy who I dealt with and he didn't want to know and was so unhelpful basically said I had to pay end off!! I asked which month I hadn't paid and he couldn't tell me.
Tried to contact there headoffice to find out how I owe them money which I don't..No reply at all.Now receiving threats about legal action and balliffs coming to my door...Cowboy outfit!!