Uniform Standard Bewertungen 292

TrustScore 5 von 5

4,8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Exceptionally made supima T-shirt with fast, reliable postage. I purchased three men’s T-shirts that arrived two days later via DHL. For £40 these are wonderfully soft, beautifully cut and sewn T-shir... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Exceptional quality at an honest price. My espresso buttoned jacket has earned me more compliments than any piece I've ever owned. The attention to fabric, fit, and craftsmanship is exactly what mode... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I have had a pair of Uniform Standard trainers for over 4 years, and despite many trips to the park with children, they are still in great condition. I recently purchased some of their t-shirts and so... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Absolutely fantastic experience with Uniform Standard. I’ve purchased two pairs of Series 1 trainers, along with some knitwear and T-shirts, and I’m genuinely impressed. The quality across everything... Mehr ansehen

Unternehmensdetails

  1. Schuhgeschäft

Vom Unternehmen geschrieben

From our design studio in East London, we uniquely combine British minimal design aesthetic with the finest quality Italian leathers and custom recycled components. Uniform Standard represents authentic, generational craftsmanship with a refreshingly modern mindset.


Kontaktinformationen

4,8

Hervorragend

TrustScore 5 von 5

292 Bewertungen

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Antwortet meist innerhalb von 24 Std.

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Bewertet mit 4 von 5 Sternen

Great customer service.

Good materials & great looks.

Had a small issue, so the Uniform Standard team quickly reached out in an effort to resolve.

Great customer service.

6. Juni 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Perfect.

Quality of the items is great. The service received is excellent, with my order despatched about twenty minutes after I placed it.

Will definitely be buying from them again.

3. Juni 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Uncomfortable Heel Rub

I have had these shoes for over a year and have worn them once per week on average and they still hurt my heels when I wear them for any length of time.
I have followed the manufacturers instructions after initially bringing the issue to their attention and nothing has worked.

1. Juni 2024
Bewertung ohne vorherige Einladung
Uniform Standard-Logo

Antwort von Uniform Standard

Dear Darren

Thank you for finding the time to post a review and for giving us an opportunity to address the points you have raised.

For the sake of transparency and fairness it is only right that we provide more context to your feedback. 


You purchased your Series 1 leather sneakers on 11 April 2023.

You emailed us on 24th April 2023 mentioning some initial heel rub you had experienced. We immediately provided you with detailed solutions to help resolve this.

We then never heard back from you for well over a year until 3 June 2024.

You stated in your email that you “had been wearing the sneakers every week without issue” for one year.
You then conversely also stated that they were now causing you heel rub after a continuous period of wear and suggested this was due to “some sort of manufacturing fault”

After checking the image you sent of your inner footbeds it was evident from the impression marks that your toes were very close to the front edge. Wearing sneakers too tightly can cause heel irritation because it compresses the rear padding around the top line edge, which is specifically there to protect against heel rub.

We clearly advise customers in our fitting guide to leave at least 1cm space at the front of the sneakers in order for the padding to do its job effectively. Your photo did not show this 1cm gap (Image can be provided on request).

We have been designing and producing high quality handcrafted minimal sneakers for more than 6 years and the premium full grain Italian leathers that we use wears in and softens beautifully over time. The vast majority of our customers are very satisfied with both the fit and quality - as you can read from our reviews here on Trustpilot.


Unfortunately there will always be rare occasions where a brand’s last shape doesn’t quite fit a customers unique foot profile, but more often we usually find customers have simply bought the wrong size - and this is usually the main cause of rubbing at the heel.

We are sorry that our brand didn’t work out for you on this occasion and I sincerely hope you find an alternative brand that is more suitable.

Please feel free to reach out if you need any further clarification or assistance.

Regards

Stephen
Co founder

UNIFORM STANDARD 


Bewertet mit 5 von 5 Sternen

Really impressed

Sizing guidance on website worked really well. Rapid response when I had a question.

Delivered within a couple of days very effieciently and shoes look great. They also fitted perfectly. Really impressed.

30. Mai 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

All around great buying & wearing…

All around great buying & wearing experience.
Being a lover of luxury sneakers and despite being a self confessed Common Projects addict, I am always on look out for alternatives.
Am pleased to say that I have found it in Uniform Standard.
Have now purchased 2 pairs of the Series 1 in Suede and adore them. The quality of the shoe is brilliant and the silhouette is great.
This coupled with the excellent customer service from Georgina and the team means I'm a firm fan and will be purchasing more.
Note: The shoes run slightly small (as outlined on the website) so be sure to use their handy fitting guide. For reference I am a UK 10 normally but have found the Uniform Standard UK 11 to be spot on.

30. Mai 2024
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

Series 1 Triple White Leather Mens

I bought a pair of the Series 1 Triple White Leather Mens Sneakers as a gift for my partner. Only worn once and am selling on Vinted because the leather is just too structured and the shoes are very uncomfortable. He had big blisters on his heels and could barely walk after wearing them for 30 mins. Service is great, store in Soho was lovely just a bit disappointed in the product.

19. Mai 2024
Bewertung ohne vorherige Einladung
Uniform Standard-Logo

Antwort von Uniform Standard

Dear Emma

Thank you for your review.
Your opinion is highly valued, and we appreciate the feedback. We also appreciate the opportunity to address the points detailed.

Heel rub is not uncommon and can sometimes occur with any type of new leather footwear. It’s certainly more common with leather lined footwear (all of our sneakers are handcrafted with full leather internal linings), and you should always consider that a "wearing-in period" might be needed due to the quality of materials used.

We select only the highest grade Italian leathers that initially may seem firm, but will soften significantly over time whilst still retaining their strength and beauty. Cheaper grade heavily coated leathers are often treated with finishes to disguise natural imperfections, resulting in stiffer leather that over time does not soften or mould naturally around your foot shape.

It will take more than one 30 minute wear for our full grain leather to reach this point but once they are worn-in they become very comfortable - similar to a well-made pair of shoes.

As we did not receive any direct communication from you regarding this, we have not been given the opportunity to provide you with any help or solutions to resolve this.

We would like the opportunity to assist you with this as we have a number of useful tips on how to wear-in your sneakers and eliminate the initial rubbing.

I have already reached out to directly so please feel free to contact me at your earliest convenience or alternatively if its more convenient please visit us again at our Sneaker Showroom in Soho London where our team can check your partners sneakers are fitting correctly (the main cause of heel rub) and offer additional help with this.

Regards


Stephen
Co-founder
UNIFORM STANDARD

Bewertet mit 5 von 5 Sternen

My go to Shoes

Been buying Uniform Standard for some years now. Never looked back after the first pair I bought. Excellent craftsmanship, great value for money and super comfortable. Sales experience and shipping process is easy/seamless. On my 10th pair now, shades and styles for all occasions. Great to see a physical store now as an evolution of the brand and customer experience.

5. Mai 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I love this brand

I love this brand, from the colours to the limited number of designs and keeping it simple. I've now purchased 3 pairs from US and love all of them.
Also met with the team when I visited the shop in Soho and they were clearly interested in the customer. Great story on how they built the brand up also.

29. April 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great sneakers in SoHo

I went to the shop in SoHo on the recommendation of a friend, who told me that these shoes were a step up from your average sneaker. He was right. The quality of the shoes was readily apparent, as was the nice selection of styles. Most impressive was the customer service. Steve helped me try on several pairs in different sizes to find the right fit. He even added some fillers to one of the pairs to get the correct fit, as I am apparently between sizes. It is definitely worth checking out these shoes!

13. April 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great Service and Information

Stewart and Stephen were great in helping me learn more about the brand and providing a lot of helpful information on which series would best work with wider feet. I received the Series 5 just a few days after visiting the Soho Showroom and I'm honestly really glad I went in, it helped me decide which colour to get and see the difference between the different types of leather.
If you're in London, I'd recommend stopping by if you're interested in the brand. It was great service and will definitely be in again in the future.

6. April 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent quality and company

Very happy with my purchases from uniform standard. Very high quality materials, and I prefer the fit to others I’ve tried like koio and common projects. quick shipping to US

26. März 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great products and service

Great products - Series 1 and their t-shirts for me - nicely packaged, delivered quickly and backed up by excellent personal service. Just a real pleasure all round.

8. März 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Hey guys,I found Uniformstandard brand…

Hey guys,I found Uniformstandard brand shoes in 2021 and my first pairs of shoes was the Serie 8 Triple Dark Blue.
I felt really special on walking,relaxed,comfortable and clean in those shoes.I found myself in those comfortable shoes,minimalist and good quality what I really wanted.Since then I never want others kind of shoes.I support you and I’am proud to have those pieces of art .
And the top is the Customer Service it’s always on time to answer the questions and give you a big attention to feel like you are a VIP member specially GIORGINA 🥰 you are the best .Big up guys let’s make it great again 👍🏾

16. März 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great products & Great Service

Great products & great service. Bought a couple pair of shoes a year ago. I wasn't happy with one pair, and they exchanged it right away. I have just received my third purchase from Uniform Standard and decided to write a review. Their products are So carefully packed that opening the box is an Experience and shows from the start how much they care about their products and clients. super comfortable looks classy. will definitely be buying again from them...

18. März 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

One day all Companies will follow…

One day all Companies will follow Uniform Standards lead.

Customer service is exceptional, with Georgina going out of her way during a busy period to ensure I received my order with a specified time period.

Their trainer quality is superb with a comfortable fit straight out of the box. Looks wise there is only one way to describe them. Understated perfection. Visually they are uncluttered which only heightens their appearance.

These are my second pair and I will definitely be returning for more.

10/10 across the board.

7. März 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I had a great experience with Uniform…

I had a great experience with Uniform Standard. My Oliver Cabell sneakers had become a little beaten up, and I wanted to replace them.

I intended to get another pair of OCs, but I read about quality control issues on reddit, and I also saw a lot of scamming online with fake UK stockists.

I decided to look for a UK brand, and came across Uniform Standard.

I initially ordered a pair of 13s after chatting with Stephen and sharing my measurements, but when they arrived they were just too roomy. I emailed Stephen and he said to exchange them for a 12, so I did.

They fit perfectly. They are beautiful shoes. I prefer them to my OCs. The silhouette is beautiful, the leather is amazing, and they're flawless. The packaging is luxurious, and in line with a premium product.

I'm really pleased, and will continue to buy from here.

25. Jänner 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Super quality and workmanship for the price

First - shipping was amazing. Ordered from Ireland on Weds, delivered to my house Friday evening. Fantastic service.

Second - packaging. They really put in the effort on delivering a fab unboxing experience. Super premium, feels like a celebration when you open the box. Love the thoughtful shoe bag and reusable box.

Third - quality. I bought my first Series 1’s last December and wear them 4-5 days a week. They have always been extremely comfortable, look sharp and the flat sole is weirdly grippy. After 12months of near daily wear, they still look good and hold their own and I've ordered 2 more pairs from them subsequently

16. Dezember 2023
Bewertung ohne vorherige Einladung

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