Still waiting for the gift card, I purchased to get to the recipient. Very slow delivery. Contacted Vanilla to get an explanation but the person at customer service was so hard to understand he was ha... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Received a digital Visa gift card. Tried it twice online after adding to my wallet. Declined. Called support. No explanation other than "Security Purposes" and was told it works at Walmart. . Pre... Mehr ansehen
Overall, using Vanilla Gift to quickly and easily sent an e-gift card was very satisfying! The one issue I had was with the message part, where it was a little confusing about which symbols could no... Mehr ansehen
Unternehmen hat geantwortet
Absolutely horrible customer experience. Their online checkout system is a HUGE pita. I had 3 cards decline and temporarily lock up bc. I had to call all 3 to confirm and then their system did it all... Mehr ansehen
3,0
Akzeptabel
1234 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
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Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
garbage company
you give them money then when yo go to use it i they dont approve of the web site the decline the transaction
the whole point for me o using this type of card is so i dont have to put my high limit credit card online
complete garbage company and when you talk to customer service they tell me i cant spend money on certain sites for my own safety whice is utter bull shit
8. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Vanilla Gift
Hi Fred!
We’re sorry to hear about your experience and appreciate you taking the time to share your feedback.
If you need further assistance, please check your inbox for an email from noreply.notifications@trustpilot.com (be sure to check your junk folder as well). This form expires in 3 days.
When prompted for a reference number, you can use your serial number from the bottom back of your physical card, email address you received an eGift card to, case number from our customer service team, or order number from the website. Without this information, we are limited in how we can help through this channel. We look forward to your reply.
UPDATE: We’re sorry we couldn't reach you. If you still need support, please call the number on your card or send us a DM on social media: Facebook (www.facebook.com/VanillaGiftCards) or Instagram (https://www.instagram.com/vanillagiftcards). We’d be happy to assist!
Vanilla Gift
Great Gift Card Shop
Very easy to setup, various choices and easy to make custom designs - fast shipping
8. Oktober 2026
Antwort von Vanilla Gift
We are happy to hear that you enjoyed our custom card designs and fast shipping! Thank you for your delightful review.
Vanilla Gift
Site was easy to use + many options
Site was easy to use and offered many, many card options.
Thank you.
8. Oktober 2026
Antwort von Vanilla Gift
We are glad you enjoyed your experience and our wide selection of Vanilla® Visa® gift cards!
Vanilla Gift
Antwort von Vanilla Gift
We're happy to hear that your order was fast and simple. Thank you for your delightful review!
Vanilla Gift
Antwort von Vanilla Gift
Thank you for taking the time to leave a review!
Vanilla Gift
Antwort von Vanilla Gift
Thank you for your delightful review!
Vanilla Gift
Antwort von Vanilla Gift
We are glad you enjoyed our user-friendly website! Thank you for the positive feedback.
Vanilla Gift
The worst experience ever
The worst experience ever. Please dont waste your money on this scam card. I bought from Walgreens and wasn't able to use anywhere else but Walgreens. I tried returning it and I was declined money back. Such a waste
4. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Vanilla Gift
Hi there!
We’re sorry to hear about your experience and appreciate you taking the time to share your feedback.
If you need further assistance, please check your inbox for an email from noreply.notifications@trustpilot.com (be sure to check your junk folder as well). This form expires in 3 days.
When prompted for a reference number, you can use your serial number from the bottom back of your card or case number from our customer service team. Without this information, we are limited in how we can help through this channel. We look forward to your reply.
UPDATE: After reviewing the information provided, we’re unable to locate your card or any related contact history in our system, which limits what we can investigate through this channel.
For assistance, please send us a direct message on our Facebook (www.facebook.com/VanillaGiftCards) or Instagram (https://www.instagram.com/vanillagiftcards) or call the number on your card.
Vanilla Gift
Buyer beware
Bought a prepay card from Walmart and apparently it did not activate properly jumping through hoops to rectify and recover funds practically impossible. Do not purchase a vanilla prepaid card to use completely ridiculous company
21. September 2026
Bewertung ohne vorherige Einladung
Antwort von Vanilla Gift
Hi Bella!
We’re sorry to hear about your experience and appreciate you taking the time to share your feedback.
If you need further assistance, please check your inbox for an email from noreply.notifications@trustpilot.com (be sure to check your junk folder as well). This form expires in 3 days.
When prompted for a reference number, you can use your serial number from the bottom back of your card, case number from our customer service team, or order number from the website. Without this information, we are limited in how we can help through this channel. We look forward to your reply.
UPDATE: We’re sorry we couldn't reach you. If you still need support, please call the number on your card or send us a DM on social media: Facebook (www.facebook.com/VanillaGiftCards) or Instagram (https://www.instagram.com/vanillagiftcards). We’d be happy to assist!
Vanilla Gift
Antwort von Vanilla Gift
We're so glad to hear that your experience with us was easy! Thank you for the delightful review.
Vanilla Gift
Horrible service and my gift is not on…
Horrible service and my gift is not on my card it been a while. This is Horrible
2. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Vanilla Gift
Hi there!
We’re sorry to hear about your experience and appreciate you taking the time to share your feedback.
If you need further assistance, please check your inbox for an email from noreply.notifications@trustpilot.com (be sure to check your junk folder as well). This form expires in 3 days.
When prompted for a reference number, you can use your serial number from the bottom back of your card, case number from our customer service team, or order number from our website. Without this information, we are limited in how we can help through this channel. We look forward to your reply.
UPDATE: We’re sorry we couldn't reach you. If you still need support, please call the number on your card or send us a DM on social media: Facebook (www.facebook.com/VanillaGiftCards) or Instagram (https://www.instagram.com/vanillagiftcards). We’d be happy to assist!
Vanilla Gift
IT TOOK ME 6 TIMES TU EBTER A CC YOU…
IT TOOK ME 6 TIMES TU EBTER A CC YOU WOULG FINALLY ACCEPT!
30. September 2026
Antwort von Vanilla Gift
Hi there! Thank you for taking the time to leave a review. We are happy to see your order was completed. If you need assistance purchasing in the future, please call us at 1-844-433-7898 or send us a direct message on Facebook (www.facebook.com/VanillaGiftCards) or Instagram (https://www.instagram.com/vanillagiftcards) . Please also double check you enter your card details correctly.
Vanilla Gift
One star is actually too kind
One star is actually too kind. My experience with this card has been absolutely terrible. Do not purchase. My purchases were immediately blocked and although I’m clearly the owner of the gift card I’m being told I have to wait 3 weeks for my funds. The customer service agents are awful, called 3 times and no one could even explain to me why I couldn’t use my card. Very disappointing
Update
This is still a very frustrating situation. Please if you’re planning on buy a gift card for someone else, please choose something different. Customer service continues to confuse me and tell me something different every time I talk to someone. I just pray this is resolved soon.
26. September 2026
Bewertung ohne vorherige Einladung
Antwort von Vanilla Gift
Hi there!
We’re sorry to hear about your experience and appreciate you taking the time to share your feedback.
If you need further assistance, please check your inbox for an email from noreply.notifications@trustpilot.com (be sure to check your junk folder as well). This form expires in 3 days.
When prompted for a reference number, you can use your serial number from the bottom back of your card, case number from our customer service team, or order number from our website. Without this information, we are limited in how we can help through this channel. We look forward to your reply.
UPDATE: Thank you for providing your information. We have sent you an email regarding your case.
Vanilla Gift
Card doesn’t work on any major websites…
Card doesn’t work on any major websites such as Amazon, Walmart, Best Buy. Cannot even make a purchase on steam or epic games to the point I gave up and gave it to my daughter to try and use on Roblox and even that wouldn’t work. Contacted support they were useless and told me I can use it locally. So effectively it’s a scam, they advertise you can use it online but you can’t and you end up paying an activation fee for absolutely nothing. DO NOT BUY THIS PRODUCT IF YOUR INTENTIONS ARE TO USE ONLINE!
28. September 2026
Bewertung ohne vorherige Einladung
Antwort von Vanilla Gift
Hi there!
We’re sorry to hear about your experience and appreciate you taking the time to share your feedback.
If you need further assistance, please check your inbox for an email from noreply.notifications@trustpilot.com (be sure to check your junk folder as well). This form expires in 3 days.
When prompted for a reference number, you can use your serial number from the bottom back of your card, case number from our customer service team, or order number from our website. Without this information, we are limited in how we can help through this channel. We look forward to your reply.
UPDATE: We’re sorry we couldn't reach you. If you still need support, please call the number on your card or send us a DM on social media: Facebook (www.facebook.com/VanillaGiftCards) or Instagram (https://www.instagram.com/vanillagiftcards). We’d be happy to assist!
Vanilla Gift
The ease of sending a quick gift…
The ease of sending a quick gift through email makes it so nice so the person gets the gift and knows you are thinking of them on their special day!
28. September 2026
Antwort von Vanilla Gift
We're so glad to hear that our eGift cards help you connect with loved ones on their special occasions! Thank you for your delightful review.
Vanilla Gift
I tried to send a Macy's card ---took…
I tried to send a Macy's card ---took forever --this one went immediately
28. September 2026
Antwort von Vanilla Gift
We're so glad to hear that your experience with us was fast! Thank you for the delightful review.
Vanilla Gift
Easy breezy
27. September 2026
Antwort von Vanilla Gift
Thank you for your delightful review!
Vanilla Gift
It was quick and easy
27. September 2026
Antwort von Vanilla Gift
We are so happy to hear placing an order was quick and easy. Thank you for your kind review!
Vanilla Gift
Fast and easy!
25. September 2026
Antwort von Vanilla Gift
We're delighted to hear that your purchase was fast and easy. Thank you for taking the time to leave a review!
Vanilla Gift
If I could give them 0 stars…
If I could give them 0 stars, I would. I received a digital gift card as a gift from a company I was doing business with. I tried to place an order with the card then, and it was automatically blocked and put on hold. I’ve tried contacting Vanilla for well over a year with no luck.
I was able to speak with a rep today who made me know I need to get a purchase receipt from the sender to get a refund. Ridiculous since I no longer work with the company and have no communication with this business who had sent it to me. I have all the details on the card that I provided to them.
So to basically tell me nothing can me done and this is gone down the drain, screams SCAM to me. I don’t recommend.
25. September 2026
Bewertung ohne vorherige Einladung
Antwort von Vanilla Gift
Hi there!
We’re sorry to hear about your experience and appreciate you taking the time to share your feedback.
If you need further assistance, please check your inbox for an email from noreply.notifications@trustpilot.com (be sure to check your junk folder as well). This form expires in 3 days.
When prompted for a reference number, you can use your serial number from the bottom back of your card, case number from our customer service team, or order number from our website. Without this information, we are limited in how we can help through this channel. We look forward to your reply.
UPDATE: After reviewing the information provided, we’re unable to locate your card or any related contact history in our system, which limits what we can investigate through this channel.
For assistance, please send us a direct message on our Facebook (www.facebook.com/VanillaGiftCards) or Instagram (https://www.instagram.com/vanillagiftcards) with the email address you received the eGift Card to.
Vanilla Gift
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.