I found the experience far more complicated than in previous years, even this page, which confirms the payment has been accepted and is complete, now has a lot of unnecessary information about the car... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Unable to Tax the car using the 16 digit number on the V11 form kept giving Vehicle Tax data not recognised. I tried to tax this last week ie before 31st May and may have misunderstood so tried again... Mehr ansehen
Unternehmen hat geantwortet
Did not understand this bit at the end asking me to create a password - whether that was part of the process or optional. Its not difficult to create a process that makes sense so I suggest you f... Mehr ansehen
Unternehmen hat geantwortet
easy to open,slightly confused as to whether i have paid for next 12 months how do i cancel automatic payment due on the 3/8/2026?
Unternehmen hat geantwortet
Unternehmensdetails
Über Vehicle Information
Vom Unternehmen geschrieben
Access to our service is charged at £7.95 per month. All users get a 24 hour trial period during which they have unlimited access to test out the service, view the information on offer for their vehicle(s), set up their alerts and more. If they feel the service is not for them, they are free to cancel at any point during their membership, by either contacting our helpful customer service team, or by simply clicking the "close account" button from within their account.
Please note, that unless an account is cancelled before the end of the 24 hour trial period, the user will be charged the £7.95 fee for the following month's access.
If you have any questions at all regarding Vehicle Information, please contact us at any time (we are available 24/7). If you have any queries regarding your account, please call or email us rather than leave a message on Trustpilot, as we will be able to help you much faster.
Want some help?
View our FAQs Contact Us Login to your account Join Vehicle InformationWhat's included?
Set up expiry alert reminders for your:
- Insurance
- Breakdown cover
- Servicing
- Driving license
- Parking permits
You can also view:
- 1 x VDI Vehicle History Report per vehicle per month
- Includes finance, stolen & write-off checks
- Get up to a max of 5 reports per month
- Similar reports from AA & RAC are sold at around £14.99 each
- Mileage graphs
- Technical information and specs including power, speed, fuel consumption and more
- Live fuel price data
- Save money on fuel every time you need to fill up, by finding the cheapest petrol stations in your area
- Estimated current value
- Number of previous keepers
- ...and more
You can have up to 5 vehicles listed in your account at any one time, but can swap out the vehicles at any time, meaning you can set up reminder alerts for your whole household with just 1 account.
Our other tools include:
- A feature to help fight any parking fines you may incur, by generating a letter with the relevant details to send to the local authority
- An interactive map/directory of every MOT garage in the UK
- A journey cost calculator to estimate the fuel cost on a trip you may be planning
- Car classified listings
- Useful links to purchase cheap car insurance and spare parts
Users are also able to buy additional VDI Check reports for only £3.20/report, which includes details of any finance or loans owning on the vehicle, as well as if it has previously been stolen, imported or involved in an accident.
Access to the service is charged at £7.95 per month, and all users can try the service for just 50p for a 24 hour trial period. If you find the service is not for you, simply cancel before the trial ends (the close button is available from the account settings page).
Please note: Vehicle tax renewal is not provided through this service - for this you must visit the Government website or a Post Office. We offer expiry reminder alerts, vehicle history check reports, and all the other tools mentioned above.
MOT & Tax Alerts
Set up your alerts & avoid a DVLA fine
With a Vehicle Information account you can set up multiple alerts for your MOT, tax, insurance, servicing, breakdown cover, driving license or parking permits expire. Get reminded before the deadline to ensure you don't forget to renew, and help you avoid a potential fine.
Kontaktinformationen
St Stephens House, Arthur Road, SL4 1RU, Windsor, Vereinigtes Königreich
- 0800 808 5547
- support@vehicleinformation.uk
- vehicleinformation.uk
3,8
Gut
9451 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Antwort von Vehicle Information
Hi Michael Barnett,
Thank you for taking the time to post a review. We truly appreciate any customer feedback, as we always aim to improve our service. I am glad to hear that you enjoyed using our service!
Feel free to let us know if you have any further concerns. You can find us at the following link: https://ww1.vehicleinformation.uk/about-us.
Warm regards,
Kristen
Ladrones
Te cobran después de haber usado lo que pagaste para una sola vez, 25€ te cobran los ladrones por la supuesta suscripción. Es una estafa, además te dan super pocos datos que puedes encontrar perfectamente por internet
17. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Vehicle Information
Estimado David Lozano Riquelme:
Lamentamos que su experiencia con nosotros haya sido difícil. Intentamos que los costes del servicio sean lo más claros posible. Con gusto le ayudaremos a comprender mejor este asunto; lamentablemente, no hemos podido encontrar una cuenta compatible.
No dude en contactarnos si tiene alguna otra duda; simplemente confirme la dirección de correo electrónico registrada de la cuenta en cuestión. Puede encontrarnos en el siguiente enlace: https://ww1.vehicleinformation.uk/about-us.
Atentamente,
Ana
Renewal before reminder
I didn't set out to pay it today but to my surprise I found that I could. I am puzzled by the 50p payment.
9. Juni 2025
Antwort von Vehicle Information
Dear Peter Ridley,
Thank you for taking the time to post a review. We truly appreciate any customer feedback, as we always aim to improve our service.
We have also contacted you via email to assist you further regarding your concerns. Also, you can find us at the following link: https://ww1.vehicleinformation.uk/about-us.
Warm regards,
Kristen
Antwort von Vehicle Information
Dear Mr. Colin Gourdji,
Thank you for taking the time to post a review. We truly appreciate any customer feedback, as we always aim to improve our service. I am glad to hear that you enjoyed using our service!
Feel free to let us know if you have any further concerns, you can find us at the following link: https://ww1.vehicleinformation.uk/about-us.
Warm regards,
Kristen
Easy to do it
8. Juni 2025
Antwort von Vehicle Information
Dear Freda Brown,
Thank you for taking the time to post a review. We truly appreciate any customer feedback, as we always aim to improve our service. I am glad to hear that you enjoyed using our service!
Feel free to let us know if you have any further concerns, you can find us at the following link: https://ww1.vehicleinformation.uk/about-us.
Warm regards,
Kristen
Quick & easy to use online payment
31. Mai 2025
Antwort von Vehicle Information
Hi Sushila Patel,
Thank you for taking the time to post a review. We truly appreciate any customer feedback, as we always aim to improve our service. I am glad to hear that you enjoyed using our service!
Feel free to let us know if you have any further concerns. You can find us at the following link: https://ww1.vehicleinformation.uk/about-us.
Warm regards,
Ana
Easy ti access although it was a little…
Easy ti access although it was a little bit tortuous towards towards completion.
28. Mai 2025
Antwort von Vehicle Information
Hi Sir/Madam,
Thank you for taking the time to post a review. We truly appreciate any customer feedback, as we always aim to improve our service. I am glad to hear that you enjoyed using our service!
Feel free to let us know if you have any further concerns. You can find us at the following link: https://ww1.vehicleinformation.uk/about-us.
Warm regards,
Kristen
WARNING! This is not DVLA
WARNING! THIS IS NOT DVLA. This site appears in google when you type in 'Tax my Car'. You type in your registration number and your car details appear. The site says your car needs taxing and asks you for card details and a payment. It takes payment but DOES NOT tax your car. It is a subscription service to provide you with otherwise freely available information. Don't be fooled. What they are doing is not illegal but it is very deceptive.
25. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Vehicle Information
Hi Debbie,
We are sorry to hear that your experience with us has been difficult, we do try to make the service costs as clear as possible. We would be glad to look into this further for you, unfortunately, we have not been able to locate a matching account.
Feel free to let us know if you have any further concerns, simply by confirming the registered email address of the account in question. You can find us at the following link: https://ww1.vehicleinformation.uk/about-us.
Warm regards,
Kristen
Antwort von Vehicle Information
Hi Ann,
Thank you for taking the time to post a review. We truly appreciate any customer feedback, as we always aim to improve our service. I am glad to hear that you enjoyed using our service!
Feel free to let us know if you have any further concerns, simply by confirming the registered email address of the account in question. You can find us at the following link: https://ww1.vehicleinformation.uk/about-us.
Warm regards,
Kristen
You have NOT paid your car tax people. BEWARE
This is almost like a scam site. It comes up when you Google pay car tax online. Then you put your vehicle info in and they ask for payment. You then pay it and only later do you realise you've not paid your car tax you've actually subscribed to a service that records information about your car and that's it. Cancel immediately. I reported this to the bank and they will raise a dispute for me if the company continues to take money from the account. When people say in reviews that it was easy to pay their car tax they actually haven't but don't yet realised. The responses from the company to the reviewer don't even have the common courtesy to tell them they haven't. They clearly know exactly what they're doing but obviously don't care.
25. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Vehicle Information
Dear Mrs. H. Scott,
I hope you are well and I am sorry to hear that your experience with us has been difficult, we do try to make the pricing and service details as clear as possible. My colleague, Mae has already spoken with you over the phone when you contacted us earlier.
Please don't hesitate to reach out to us directly so we can help you with any other concerns you may have, simply by confirming the credentials of the account in question. You can find us at the following link: https://ww1.vehicleinformation.uk/about-us.
Regards,
Charise
Antwort von Vehicle Information
Dear Doris Marfo,
I hope you are well and thank you for taking time out to leave a review. It’s good to know that our website helped you with your vehicle tax payment!
Please don't hesitate to reach out to us directly so we can help you with any other concerns you may have, simply by confirming the credentials of the account in question. You can find us at the following link: https://ww1.vehicleinformation.uk/about-us.
Regards,
Charise
A scam company that makes out that it…
A scam company that makes out that it can tax your car. It does this by coming up in a google search bar when you search for taxing your car online, It takes all your details, asks you to confirm 50 pence on your debit card and then proceeds to lock you in for stealth 7.95 payments per month!
When you try to cancel they still take the money from your account. AVOID!
14. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Vehicle Information
Hi Sarah,
We are sorry to hear that your experience with us has been difficult, we do try to make the service costs as clear as possible. We would be glad to look into this further for you, unfortunately, we have not been able to locate a matching account.
Feel free to let us know if you have any further concerns, simply by confirming the registered email address of the account in question. You can find us at the following link: https://ww1.vehicleinformation.uk/about-us.
Warm regards,
Kristen
not in age of tecnolage found it easy
14. Mai 2025
Antwort von Vehicle Information
Dear Mrs. Gardner,
I hope you are well and thank you for taking time out to leave a positive review. It’s good to know that you enjoyed using our service!
Please don't hesitate to reach out to us directly so we can help you with any other concerns you may have, simply by confirming the credentials of the account in question. You can find us at the following link: https://ww1.vehicleinformation.uk/about-us.
Regards,
Charise
Antwort von Vehicle Information
Dear Shekh,
I hope you are well and thank you for taking time out to leave a positive review. It’s good to know that you enjoyed using our ser-vice!
Please don't hesitate to reach out to us directly so we can help you with any other concerns you may have, simply by confirming the credentials of the account in question. You can find us at the following link: https://ww1.vehicleinformation.uk/about-us.
Regards,
Charise
Did not knowingly sign up for this
I don't know how I've been signed up for this subscription, 9 payments of £7.95 taken monthly, I've never heard of them before and am annoyed at myself for not calling my bank sooner.
7. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Vehicle Information
Dear Steph Roy,
I hope this response finds you well.
I am sorry to hear that your experience with us has been difficult, we do try to make the service information and costs as clear as possible. We wish to inform you that we are a legitimate and fully functioning service.
Please don't hesitate to reach out to us directly so we can help you with your query, simply by confirming the credentials of the account in question. You can find us at the following link: https://ww1.vehicleinformation.uk/about-us.
Regards,
Charise
6 payments of £7.95 taken from my bank…
6 payments of £7.95 taken from my bank account without permission. Never signed up for this. Never heard of them before. Seems dodgy.
4. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Vehicle Information
Dear Dave Carey,
I hope this response finds you well.
I am sorry to hear that your experience with us has been difficult, we do try to make the service information and costs as clear as possible. We wish to inform you that we are a legitimate and fully functioning service.
Please don't hesitate to reach out to us directly so we can help you with your query, simply by confirming the credentials of the account in question. You can find us at the following link: https://ww1.vehicleinformation.uk/about-us.
Regards,
Charise
hi i am wondering while this company…
hi i am wondering while this company is taking £ 7.95 every month from my bank account without my authorization . .? am request it reimbursed the amount of £31.80 i shall be in touch with my Bank about this matter to cancel these payments and fraud squad in relation to these out going payments
28. April 2025
Bewertung ohne vorherige Einladung
Antwort von Vehicle Information
Hi Marie Gregory,
We are sorry to hear that your experience with us has been difficult, we do try to make the service costs as clear as possible. We would be glad to look into this further for you, unfortunately, we have not been able to locate a matching account.
Feel free to let us know if you have any further concerns, simply by confirming the registered email address of the account in question. You can find us at the following link: https://ww1.vehicleinformation.uk/about-us.
Warm regards,
Kristen
Watch out Hidden Subscription Service
They do not make it clear that it is a subscription service, they charge you £0.50 then immediatly the day after charge you £7.95. I found out 7 months later that I was paying them £7.95 per month for nothing. Absolute con with no mention of this or at least not very clear on thier website.
21. September 2024
Bewertung ohne vorherige Einladung
Antwort von Vehicle Information
Dear David Downie,
I hope you are well and I am sorry to hear that your experience with us has been difficult, we do try to make the pricing and service details as clear as possible. We have contacted you via email with further assistance.
Please don't hesitate to reach out to us directly so we can help you with any other concerns you may have, simply by confirming the credentials of the account in question. You can find us at the following link: https://ww1.vehicleinformation.uk/about-us.
Regards,
Charise
Easy for an old one!
I found it easy to complete application guided by easy prompts.... thankyou
20. April 2025
Antwort von Vehicle Information
Dear Sally Maureen Jones,
I hope you are well and thank you for taking time out to leave a positive review. It’s good to know that you found it easy using our service!
Please don't hesitate to reach out to us directly so we can help you with any other concerns you may have, simply by confirming the credentials of the account in question. You can find us at the following link: https://ww1.vehicleinformation.uk/about-us.
Regards,
Charise
Antwort von Vehicle Information
Dear Sir/Madam,
I hope you are well and thank you for taking the time to leave a positive review. It’s good to know that you enjoyed using our service!
Please don't hesitate to reach out to us directly so we can help you with any other concerns you may have, simply by confirming the credentials of the account in question. You can find us at the following link: https://amvsonline.com/contact.
Warm regards,
Ana
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.