Product is good; however, Vessi's approach is to make it difficult to engage with a real person and the responses are generated by an AI bot. I won't buy from them again, given the way the handle in... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Product is good; however, Vessi's approach is to make it difficult to engage with a real person and the responses are generated by an AI bot. I won't buy from them again, given the way the handle in... Mehr ansehen
Unternehmen hat geantwortet
I ordered a pair of Men’s weekender shoes and a pair of Women’s weekender shoes. They arrived within 3 days of ordering! The Men’s fit my husband perfectly, but my pair were a little too short. I have... Mehr ansehen
Unternehmen hat geantwortet
I first ordered a pair of vessi weekend shoes after I kept seeing sponsored adds from an Irish yourtuber I followed. Ironically once I had placed my order I then realized they're Canadian like me and... Mehr ansehen
Unternehmen hat geantwortet
Web site is easy to shop on and once you make a purchase there are incentives for future purchases. This is my second pair of Vessi's, great stylish shoes. lots of varieties to chose from. Great Canad... Mehr ansehen
Unternehmen hat geantwortet
1085 Homer St, V6B 2X5, Vancouver, Kanada
Hat 82 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
I bought the Stormburst High Top for its waterproofing and was surprised how comfortable they were on 5km walks and warm in -20C weather. I ordered on line and miss judged the size as I have wide feet and there was no problem in exchanging the boots for the next size up. Customer service has been exceptional and my next purchase for the summer will be one of there shoes even though I have been loyal to only one other manufacturer for all my shoes in the past.

Antwort von Vessi
Vessi’s customer service is beyond compare. I forgot to put in the free pair of gloves with the boots I bought so I sent an email. In just minutes, I got a response and in few days I got my gloves. Also, Vessi shoes are very comfortable and water proof so you can’t ask for more. My wife and I own a few pairs and we don’t use other brands anymore.

Antwort von Vessi
Their product is exactly as advertised, and high quality. I love the look of my Vessis, they're very comfortable, and fully waterproof.

Antwort von Vessi
Customer service is fantastic. Shoes are indeed waterproof.

Antwort von Vessi
Great products and wonderful customer service
The products are great and are fairly waterproof while not completely waterproof they are definitely going to keep your feet dry other than in the most extreme conditions
If you run into any issues customer service us absolutely there to help and issue they stand behind what they sell

Antwort von Vessi
Vessi has gone beyond amazing
both with their incredible shoes and unbelievable customer
service . I am beyond ecstatic

Antwort von Vessi
I love my vessis and I like that it’s a Canadian company. They’re waterproof and stylish and easy to clean. Highly recommend!

Antwort von Vessi
I’ve had a really good experience with Vessi. The shoes are super comfortable, lightweight, and actually waterproof. Unlike other waterproof shoes, Vessis are breathable and not clunky. I’ve worn them on wet days, and they’ve performed exactly as promised. They’re also easy to style for everyday wear, which is a nice bonus that I wear them all year round, even when it's dry.
Customer service is amazing with them, quick to respond, professional, and genuinely friendly. Any questions I had were handled smoothly, and the whole process felt easy and stress free.
I’m very happy with both the product and the service. I’d definitely recommend Vessi and would purchase from them again and again.

Antwort von Vessi
It was easy to navigate and purchase off the Vessi website. They have a great product that fits well and is stylish. Would recommend Vessi to anyone looking for their next weekend or workday shoe.

Antwort von Vessi
I enjoy several styles of Vessi shoes. I like the fact they are waterproof, comfortable, versatile and my orthotics fit. Their customer service is outstanding if you need anything or have questions.

Antwort von Vessi
Horrible company. Cancelled an order and refunded me after a week with no other notification given. Refuse to stop sending me e-mails, despite having opted out at least 5 times and after several e-mails from them saying they will! One of the e-mails was asking me to buy the shoes that they had cancelled on me. Not sure who's running that company, but they don't know what they are doing!!

Antwort von Vessi
I placed an order on January 7th and was later informed via email that my shoes were not in stock. After waiting weeks, I finally received them on January 30th—and I kid you not, they looked worn with dirty bottoms.
At that point, I felt completely unappreciated and disrespected as a customer. The only solution offered was to send them back again after already waiting all that time. I refused and requested a refund instead. Now I’m being told I have to wait up to 10 more days just to get my money back.
Unacceptable experience from start to finish. Poor quality control, poor communication, and zero customer appreciation. I would rather wait for my refund than give another dime to this company.
Negative 10 stars. Never again, Vessi.

Antwort von Vessi
Ease of ordering, great fit and my feet stay dry in rainy weather. Style and colour are wonderful too.

Antwort von Vessi
Great service excellent customer service
Fantastic products can’t go wrong have purchased quite a few products from them no issues

Antwort von Vessi
Amazing products
Fabulous customer service.
Thank you Vessi!
I have recommended you to whoever I know :)

Antwort von Vessi
Just returned from a 2 week January trip to Europe - My Vessi Chelsea boots were PERFECT!!! They kept my feet dry and toasty!! I was very worried about having wet feet and my Vessi boots were amazing! I also walked upwards of 25,000 steps a day in COMFORT!!! Don't hesitate buy the shoes!!

Antwort von Vessi
Vessi is amazing!
I originally purchased a Women's Coastal Hoodie, size large. I wasn't thrilled with how it fit, so I exchanged it for a Men's Coastal Hoodie, size small. The exchange was seamless and fast considering it was over the Christmas holiday.
This thing is my favourite jacket ever! It's so comfortable and looks great on me. I love how it fits and how it feels.
I also got a pair of gloves and they fit perfectly. I like how soft they are inside and that I can still use my phone while wearing them.
I'm looking at picking up a toque and some shoes next.

Antwort von Vessi
I have a pair of Vessi’s that I am still wearing and they are five (5) years old. I have bought three (3) new pairs over the past two (2) years as I love the lightweight and comfortable shoe, bonus is they are waterproof

Antwort von Vessi
It took a very long time for the order to reach me. I ended up contacting Vessi to see if they could find out where the parcel was and when I could expect delivery!
Navigating the web site and placing the order were fine! No problem there at all!

Antwort von Vessi
The product arrived earlier than expected. The material of the product, the colour, the fit of the size I ordered were perfect. I have plans to buy more...but the pride shoes in my size are sold out. So I'll keep checking out the stock available.

Antwort von Vessi
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