We had substantial renovations done including extra bedrooms and bathrooms. As a result we needed a new ECO rating for our terrace. Vibrant were easy to schedule with an online booking portal and plen... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
The assessor arrived on time and went around the house doing his job thoroughly. I wish he had been a bit more communicative and discussed things, as in the follow up discussion over the phone I was... Mehr ansehen
Unternehmen hat geantwortet
Superbly efficient, polite man came to do the rating. I hardly knew he was here!!! He was respectful of our house, taking the time to explain first what he needed to do, then when he had finished he e... Mehr ansehen
Unternehmen hat geantwortet
An appointment was quick & easy to set up & available in the immediate future. I was told in advance what would happen & what paperwork might be needed. The rep was punctual, polite, efficientt, clean... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Whether you are a property owner, estate agent, landlord, lender, council or corporate entity, our property services can be tailored to meet your customers needs now and for the future. As the UK’s leading property services company, it’s our job to make sure your customers property is fully compliant, giving you peace of mind and the rewards of a positive property portfolio. Established in 2008 to carry out EPCs, our services expanded from 2015 to include all residential property services (gas safe, electrical, inventories, legionella risk assessments, fire risk assessments). We are the leading supplier of EPCs to the residential sector, carrying out over 100,000 per annum.
Convenient Property Service
Vom Unternehmen geschrieben
- Located 15 miles from every UK postcode
- Our team of Assessors are located within 15 miles of every UK postcode, demonstrating local knowledge and shared experience to ensure you receive the best possible service.
Kontaktinformationen
Vibrant Energy Matters Ltd 2 Foxes Lane, Oakdale Business Park, Blackwood Gwent , NP12 4AB, Vereinigtes Königreich
- 01495 234 300
- contact@vem.co.uk
- vibrantenergymatters.co.uk
4,5
Hervorragend
4208 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Great and simple to ECO rating service
We had substantial renovations done including extra bedrooms and bathrooms. As a result we needed a new ECO rating for our terrace. Vibrant were easy to schedule with an online booking portal and plenty of slots so we could get it done promptly. The staff and friendly and helpful and easy to work with.
29. Juli 2026
Antwort von Vibrant Energy Matters
Hi David,
Thank you so much for your fantastic review and feedback.
We really appreciate it and hope to service you again soon.
Kind Regards
Vibrant
Great experience
Great experience. Friendly assessor, highly recommended and very thorough.
27. Juli 2026
Antwort von Vibrant Energy Matters
Hi Jack,
Thank you so much for your fantastic review and feedback.
We really appreciate it and hope to service you again soon.
Kind Regards
Vibrant
Absolute rip off
Absolute rip off. Would not trust EPC from this company. Representative was in my house for 5 mins max.
28. Juli 2026
Antwort von Vibrant Energy Matters
Hi Suzy,
We are really sorry to hear of your poor experience with us.
We would certainly like to investigate this further and find out which assessor visited your property.
Can you please email CustomerServices@vem.co.uk with your name, address and contact details so we can look into this and contact you.
Apologies for any inconvenience caused.
Kind Regards
Vibrant
The representative who attended our…
The representative who attended our property was polite, friendly and very efficient. A pleasure to meet him.
25. Juli 2026
Antwort von Vibrant Energy Matters
Hi Mrs Szulikowski,
Thank you so much for your fantastic review and feedback.
We really appreciate it and hope to service you again soon.
Kind Regards
Vibrant
Antwort von Vibrant Energy Matters
Hi,
Thank you for your fantastic review and feedback.
We really appreciate it and hope to service you again soon.
Kind Regards
Vibrant
Your representative came to the door…
Your representative came to the door and I had to ask him for his ID as he just assumed he could walk in.
25. Juli 2026
Antwort von Vibrant Energy Matters
Hi,
Thank you for your review and feedback.
We are very sorry for any inconvenience caused.
We expect all assessors to show ID before entering a property.
Please can you email CustomerServices@vem.co.uk with your name, address and contact number and we will look into this further and provide feedback to the assessor.
Kind Regards
Vibrant
Survey was undertaken in a pleasant…
Survey was undertaken in a pleasant manner. Inspection inside and outside was carried out in a thorough manner without any disturbance to residents.
24. Juli 2026
Antwort von Vibrant Energy Matters
Hi David,
Thank you for your fantastic review and feedback.
We really appreciate it and hope to service you again soon.
Kind Regards
Vibrant
Extremely helpful and useful post EPC chat
The post EPC chat with Mani Kooner was extremely useful and helped identify cost efficient improvements to my property to enable a C rating to be achieved. A very useful and helpful conversation.
28. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Vibrant Energy Matters
Hi,
Thank you so much for your excellent review and feedback.
Mani is one of our fantastic technical managers so we are pleased you had a great experience with him.
We hope to service you again soon
Kind Regards
Vibrant
Promised a call 30 minutes before…
Promised a call 30 minutes before arrival as house unoccupied , no call. Rang from the doorstep saying would only wait 5 minutes, got there , he was in the house for approx 4 minutes, never looked in the loft, didn’t even have ladders to do so. Ran around and the house took photos and left , totally unprofessional not happy at all , can’t wait for the report !
27. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Vibrant Energy Matters
Good Morning,
We are really sorry for the experience you have had. This certainly isn't the level of service we strive to deliver. We would like to look into this further and discuss with you so please send an email to CustomerServices@vem.co.uk with your name, address and contact details and we will look into this.
Thank you
Tyler
Very efficient and helpful surveyor
Very efficient and helpful surveyor. Easy to book and very prompt with certificate return. Only point against was we do have a smart meter and certify the says none?
22. Juli 2026
Antwort von Vibrant Energy Matters
Hi Susan,
Thank you so much for your excellent review and feedback.
Please can you email CustomerServices@vem.co.uk and they can take a look at including the smart meter for you. Apologies for any inconvenience caused.
Kind Regards
Vibrant
Superbly efficient
Superbly efficient, polite man came to do the rating. I hardly knew he was here!!! He was respectful of our house, taking the time to explain first what he needed to do, then when he had finished he explained the meaning of the rating we were given and took the time to give constructive advice, should we decide to stay in the property.
25. Juli 2026
Antwort von Vibrant Energy Matters
Hi Clare,
Thank you so much for your excellent review and feedback.
We really appreciate it and hope to service you again soon.
Kind Regards
Vibrant
Highly Efficient
Appointment
made very quickly and was fully informed of progress with reminder texts. Paul the man who came on time was super efficient, polite and friendly, and our report was sent to us on the same day, many thanks
24. Juli 2026
Antwort von Vibrant Energy Matters
Hi Mrs King,
Thank you so much for your excellent review and feedback.
We really appreciate it and hope to service you again soon.
Kind Regards
Vibrant
Quick and efficient service
Telephoned when he was on his way, very pleasant inspector, quick and efficient inspection
25. Juli 2026
Antwort von Vibrant Energy Matters
Hi David,
Thank you so much for your excellent review and feedback.
We really appreciate it and hope to service you again soon.
Kind Regards
Vibrant
Punctual and thorough
The assessor arrived on time and went around the house doing his job thoroughly. I wish he had been a bit more communicative and discussed things, as in the follow up discussion over the phone I was a bit confused about several things. One I forgot to ask about was how after increasing the kitchen size by 8 sq m , the house area was now smaller than in the last EPC!!
23. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Vibrant Energy Matters
Hi Anielka,
Thank you so much for your review and feedback.
If you can please email any questions into CustomerServices@vem.co.uk we will be happy to help.
Kind Regards
Vibrant
Antwort von Vibrant Energy Matters
Hi,
Thank you so much for your excellent review and feedback.
We really appreciate it and hope to service you again soon.
Kind Regards
Vibrant
The guy that came to do my energy check…
The guy that came to do my energy check was friendly and polite. It didn’t take him long to do either.
23. Juli 2026
Antwort von Vibrant Energy Matters
Hi Katie,
Thank you so much for your excellent review and feedback.
We really appreciate it and hope to service you again soon.
Kind Regards
Vibrant
Antwort von Vibrant Energy Matters
Hi,
Thank you so much for your excellent review and feedback.
We really appreciate it and hope to service you again soon.
Kind Regards
Vibrant
EPC -Home
Arrived within allocated timeslot, dealt with survey efficiently and EPC promptly submitted and uploaded to gov.uk epc portal.
8. Juli 2026
Antwort von Vibrant Energy Matters
Hi Paul,
Thank you so much for your excellent review and feedback.
We really appreciate it and hope to service you again soon.
Kind Regards
Vibrant
Pleasant did what was needed as quickly…
Pleasant did what was needed as quickly as possible. Friendly and confident.
22. Juli 2026
Antwort von Vibrant Energy Matters
Hi Mrs Davies,
Thank you so much for your excellent review and feedback.
We really appreciate it and hope to service you again soon.
Kind Regards
Vibrant
Antwort von Vibrant Energy Matters
Hi,
Thank you for your excellent review and feedback.
We really appreciate it and hope to service you again soon.
Kind Regards
Vibrant
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