Crumbling pointing between red bricks not being addressed correctly. Been told vico won't spend the money on such building works that are in need due to the fact all properties need it. Apparently it'... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I couldn't be happier with the help I received today. The gentleman who came to fix my bathroom tap was not only extremely fast but also highly professional. What stood out to me the most was his resp... Mehr ansehen
Great customer care and a very efficient service from the call handler Nicola when I was reporting my repair. Excellent service ! Thank you. ⭐️⭐️⭐️⭐️⭐️ FN. My repair was carried out by two extre... Mehr ansehen
Unternehmen hat geantwortet
Vico Homes customer service are always very helpful and lovely to talk to. Craig the electrician came to fix my bathroom fan, he was very respectful of my home, friendly, cleaned up after himself &... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Vico Homes, formerly known as WDH, is the leading provider of homes with positive impact, with over 32,000 homes across Wakefield and the north of England. Our vision is to build better futures and vibrant communities through providing safe, warm homes and supporting people to live healthy, fulfilled lives.
Kontaktinformationen
Merefield House, Whistler Drive , WF10 5HX , Castleford , Vereinigtes Königreich
- 0345 8 507 507
- contact@vicohomes.co.uk
- vicohomes.co.uk
4,2
Gut
246 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 94 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
The repair was done efficiently and effectively
The repair was done efficiently and timely preventing an accident to anyone or animal falling into it
27. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Vico Homes
Thanks for your great feedback, Diane Stanley and we're happy that you're pleased with how we've dealt with the repair in your home
Key !
Needed advice on something not related to my repair and he was very helpful
22. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Vico Homes
Thanks for your great feedback. We're so happy to hear that you're pleased with how we've dealt with things for you.
.
Don’t accept liability for repairs and…
Don’t accept liability for repairs and just expect tenent to sort repairs
19. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Vico Homes
Hi
Thank you for your review. We'd like to hear more from you about your comments, so please call us on 0345 8 507 507 or contact us through our website www.vicohomes.co.uk
I had my bathroom floor replaced…
I had my bathroom floor replaced recently when it cracked for the second time having previously been repaired. I use a powered wheelchair. Lenny worked tirelessly throughout and worked tidily clearing debris as he worked and protecting carpet with protective wrap I am delighted with my bathroom floor and feel his work was worthy of comment
15. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Vico Homes
We're so happy to hear your feedback about your bathroom floor and that you're pleased with how we've dealt with things. Thank you for your kind words, Lynda Shaw.
Engineer very nice and polite new his…
Engineer very nice and polite new his job fixed the boiler for us
15. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Vico Homes
Thanks for your great feedback, Paul Craig, and we're happy that you're pleased with how we've dealt with the gas repair in your home
Amazing work ben went beyond for us…
Amazing work ben went beyond for us this morning took his time an explained to us what to do if it happens again with the trip switch and changed the bracker an the wire an a plug socket that was tripping the switch. Also put us new bulbs in for us brilliant guy had time for us. I would give him 10 stars if there was.
15. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Vico Homes
Thanks for your great feedback, Sarah Sibary and we're happy that you're pleased with how we've dealt with the Electrical repairs in your home
Unfortunately last Tuesday my mum…
Unfortunately last Tuesday my mum suffered a heart attack but thanks to the quick response from the warden steph and her calling an ambulance she got the treatment she needed very quickly, which contributed to her starting her recovery i cannot thank steph enough for her quick response.
14. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Vico Homes
We're so happy to hear that your Mum is recovering and that we were able to help so quickly. Thank you for your kind words, Les Milnes.
The boiler engineer arrived super quick…
The boiler engineer arrived super quick and solved the issue with the boiler not working and the low water pressure issue in this area
14. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Vico Homes
Thanks for your great feedback, John Butler. We're so happy to hear that you're pleased with how we've dealt with things for you.
Liars
They are just liars who don't have a clue what they are doing , record your calls , and if u can get hold of anyone phone with a diff number watch that work , I'm at risk of getting petrol out in my letter box and my dog stole to be a bait dog in dog fighting and they can't even remember my name
10. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Vico Homes
Hi Jezz
We’re sorry to hear that you're unhappy with your experience with Vico Homes so far and we’d like to talk to you to understand more about what’s gone wrong and help resolve the problems you’re having. If you’d like to talk to us, please call 0345 8 507 507. We’ll do what we can to help you.
Quick response to the repair.
Quick response to the repair.
4. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Vico Homes
Thanks for your great feedback, Karen Lilley . We're so happy to hear that you're pleased with how we've dealt with things.
WDH/Vico Homes was a caring landlord. Not now.
Bye not taken away there carelink service after I went full blown into getting a key safe fitted.
7. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Vico Homes
We’re sorry for the disappointment caused by the closure of our Care Link service. Changes to funding and a wider review meant we had to make this tough decision. We’re supporting all affected customers with information on how to find another provider on our website - www.vicocarelink.co.uk
Good work
The service was 100%the plumber and electrician were polite and pleasant i felt bad calling at 2am in the morning but they done good job much appreciated Vico homes for your quick response
Kind regards
K.Dean
6. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Vico Homes
Thanks for your great feedback, Kathleen Dean. We're so happy to hear that you're pleased with how we've dealt with things for you,
Antwort von Vico Homes
Thanks for your great feedback, Paul Pickersgill
Trades person very polite and helpfull.
3. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Vico Homes
Thanks for your great feedback, Ted.
I have always had helpful people who i…
I have always had helpful people who i have spoken with they all do an excellent job thank you
2. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Vico Homes
Thanks for your great feedback, Anne Graham
Kept me informed what the problem was…
Kept me informed what the problem was and what he was replacing in the boiler. Very pleased .
2. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Vico Homes
Thanks for your great feedback, Gail Kenworthy and we're happy that you're pleased with how we've dealt with the Gas repair in your home
Ben was very polite
Ben was very polite, went out of his way to sort other little things we had issues with.
1. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Vico Homes
Thanks for your great feedback, Ewan. We're so happy to hear that you're pleased with how we've dealt with things for you.
Pipe blockage
Very prompt to attend my query, also both contractors were very polite and knowledgeable.
28. November 2025
Bewertung ohne vorherige Einladung
Antwort von Vico Homes
Thanks for your great feedback, Angela Cooper. We're so happy to hear that you're pleased with how we've dealt with things for you.
Antwort von Vico Homes
Thanks for your great feedback, Alan Eastwood
Own up to their fualts
Own up to their fualts
Help a little more
Understand the problems arising
28. November 2025
Bewertung ohne vorherige Einladung
Antwort von Vico Homes
Hi Amy Devonport
Thank you for your review. We'd like to hear more from you about your comments, so please call us on 0345 8 507 507 or contact us through our website www.vicohomes.co.uk
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