Vital Energi Bewertungen 

256
TrustScore 4.5 von 5

4,3

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Zilvinas and Alvin are great! Nothing ever seems like too much trouble and they are always happy to assist. Their positive attitude really makes a difference. It s a pleasure dealing with them and the... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Dreadful company who send out engineers who dont have even the most basic parts. Our engineer called the office and spoke to a woman on speaker phone. She began saying that she doesn't want to send... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Alvin is a star- I cannot thank him enough. I had contacted Vital Energi for a leak from the HIU unit. They told me the complaint had to come through the concierge for them to attend. Vital Energi the... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Alvin has been fantastic at solving the issue. Alvin explained what was happening step by step in an easy and understanding manner. Alving kindly awaited on a van holiday (easter) Sunday at the d... Mehr ansehen

Unternehmensdetails

Vom Unternehmen geschrieben

Vital Energi operates in the energy sector providing a comprehensive service including design and installation, operating decentralised energy generation and multi-utility network distribution schemes based on low carbon / zero carbon technologies. The company also provides tailored energy management schemes to measure, monitor and manage energy consumption.


Kontaktinformationen

4,3

Hervorragend

TrustScore 4.5 von 5

256 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,3

Alle Bewertungen

(256)

70 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Great service from Jake Linstead

Great service from Jake Linstead! Came early in the morning and sorted out my flats heating within the hour. Explained how everything worked better than the actual letting agency!

21. Jänner 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

What service does Vital Energy provides? They certainly provide no energy.

This company provides nothing. In the UK they just bill us for 100 of pounds monthly although they do not provide electricity, gas, meters, infrastructure or anything else, and we've never seen them either. We are already paying skyrocketing bills to British Gas, Scottish Power, etc.. since NATO blew up the Nord Stream pipeline which gave us cheap energy from Russia. Our supply of gas and electricity worked perfectly fine before Vital Energy appeared in 2022 and the maintenance is included in the rent we pay; it is called a "service charge". Hence the result seems to be people paying bills for nothing. If that is not the case, please explain what service Vital Energy provides and why for 20 years there was no need of this extra bill. Also, the review isn't "unprompted" as I pay bills to Vital Energy every month; hence logic dictates that if the review is "unprompted", so are their bills. And I won't provide personal details to Trust Pilot's convenient "do not reply" emails. Take the review offline, it does not change the truth.

(p.s.: Vital Energy state that "Lighthouse is not it's own business". Apart from being besides the point as nobody stated the contrary, the third neutral possessive pronoun in English is "its", as "it's" is a contraction of "it is", just like "don't" is a contraction of "do not". Enough said).

19. Jänner 2026
Bewertung ohne vorherige Einladung
Vital Energi-Logo

Antwort von Vital Energi

Hi Robbie, In order to investigate the issues you have faced, please can you send your contact details through Trustpilot or alternatively send your contact details (including full home address) to feedback@vitalenergi.co.uk.

Bewertet mit 5 von 5 Sternen

Harry Hynes and Nick 5 stars guys

Harry Hynes and Nick 5 stars guys what kind of excellent job they done very knowledge and experience. 100% job done. Cleaned everything before they left. Changed 3 radiators and the flat is very hot

16. Jänner 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Vital Enegi Excellence

Our working relationship with Vital is always a pleasant and fruitful one. A highly efficient, friendly and responsive team.

16. Jänner 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Alvin was amazing

Alvin was amazing, we had heaps of engineers come and they were no where near as good as Alvin. He’s the best in the industry without a doubt

15. Jänner 2026
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

If you’re trapped with these guys, tough

Myself and a number of neighbours in my development have had ongoing issues with heating and hot water being disconnected when accounts are in credit. I personally had to top up by over 60.00 before the services were switched back on despite having been in credit

13. Jänner 2026
Bewertung ohne vorherige Einladung
Vital Energi-Logo

Antwort von Vital Energi

Hi Carlo, We are sorry you have had this issue and thank you for raising it with us and sharing your details. After investigation, we believe our Customer Service Team Leader has advised you to contact your housing provider to resolve the issues you've been experiencing. However, if you require additional assistance, please do not hesitate to get in touch with you team at feedback@vitalenergi.co.uk.

Bewertet mit 5 von 5 Sternen

Exceptional Work from Aluin Adiz - Problem Solved Efficiently

I had a water leakage from my Heat Interface Unit for the last 8 days and it was honestly exhausting. I was constantly changing buckets. One technician told me the whole unit needed to be replaced, but Aluin Adiz actually took the time to properly diagnose and repair it instead.

He even came after his out of office hours, travelling a long distance, and spent over an hour fixing the issue. His efficiency, dedication, and hard work were outstanding.

Thanks to Aluin, the problem was completely resolved and I finally got some peace of mind. He was a real life saver. This man truly deserves a raise. what a guy!!!

2. Jänner 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Just poor

Following the recent boiler “upgrade” and replacement of heating valves carried out across the building, our heating is now not functioning adequately. This issue did not exist prior to these works; in fact, the property was consistently very warm before the changes were made.

As a result, the flat is currently unacceptably cold, which is particularly concerning given the time of year. Heating is an essential service, and the current situation is just poor.

1. Dezember 2025
Bewertung ohne vorherige Einladung
Vital Energi-Logo

Antwort von Vital Energi

Hello. We are sorry you have not had a good experience. We would like to investigate your issue and explore ways to improve in the future. To assist us with this, please send your contact details, including your full home address, either through Trustpilot or by email to feedback@vitalenergi.co.uk.

Bewertet mit 5 von 5 Sternen

Professional and reliable service

The technician who came for our heating problem was very professional and helpful. He quickly identified the issue and fixed it in a short time. He arrived on time, worked cleanly, and explained everything clearly. I would definitely recommend his service.

13. Dezember 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent service

Liam Doherty was very helpful reliable and friendly. As a widow in my 80 I need to be able to trust people coming into my home which he was very trust worthy

12. Dezember 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

The engineer who visited me today Daniel Smith was amazing, after more than nine engineers visited me in the last four months to fixed the heating system, Daniel was able to fixed in no time, he showe

The engineer who visited me today Daniel Smith was amazing, after more than nine engineers visited me in the last four months to fixed the heating system, Daniel was able to fixed in no time, he showed his ability, professionalism and determination to fixing the problem.
Thank you

26. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Alvin was amazing and the best engineer!

Alvin was amazing and very professional. He spent hours trying to fix the issue and still didn’t give up after hours. Although the issue wasn’t able to get fixed today, he tried very hard. I really appreciated his persistence to try to get the job done and I am very grateful for the service.

14. November 2025
Bewertung ohne vorherige Einladung

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

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