Zilvinas and Alvin are great! Nothing ever seems like too much trouble and they are always happy to assist. Their positive attitude really makes a difference. It s a pleasure dealing with them and the... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Dreadful company who send out engineers who dont have even the most basic parts. Our engineer called the office and spoke to a woman on speaker phone. She began saying that she doesn't want to send... Mehr ansehen
Unternehmen hat geantwortet
Alvin is a star- I cannot thank him enough. I had contacted Vital Energi for a leak from the HIU unit. They told me the complaint had to come through the concierge for them to attend. Vital Energi the... Mehr ansehen
Unternehmen hat geantwortet
Alvin has been fantastic at solving the issue. Alvin explained what was happening step by step in an easy and understanding manner. Alving kindly awaited on a van holiday (easter) Sunday at the d... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Vital Energi operates in the energy sector providing a comprehensive service including design and installation, operating decentralised energy generation and multi-utility network distribution schemes based on low carbon / zero carbon technologies. The company also provides tailored energy management schemes to measure, monitor and manage energy consumption.
Kontaktinformationen
Vital Energi, Century House, Roman Road, BB1 2LD, Blackburn, Vereinigtes Königreich
- 0808 208 0063
- feedback@vitalenergi.co.uk
- vitalenergi.co.uk
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Omg it was just like my dream he just…
Omg it was just like my dream he just came in sounded like he knew what he was talking about and sorted out the problem .I now Have hot water and heating after nearly 2 months . Thankyou so much Jake .
Great service from Jake Linstead
Great service from Jake Linstead! Came early in the morning and sorted out my flats heating within the hour. Explained how everything worked better than the actual letting agency!
What service does Vital Energy provides? They certainly provide no energy.
This company provides nothing. In the UK they just bill us for 100 of pounds monthly although they do not provide electricity, gas, meters, infrastructure or anything else, and we've never seen them either. We are already paying skyrocketing bills to British Gas, Scottish Power, etc.. since NATO blew up the Nord Stream pipeline which gave us cheap energy from Russia. Our supply of gas and electricity worked perfectly fine before Vital Energy appeared in 2022 and the maintenance is included in the rent we pay; it is called a "service charge". Hence the result seems to be people paying bills for nothing. If that is not the case, please explain what service Vital Energy provides and why for 20 years there was no need of this extra bill. Also, the review isn't "unprompted" as I pay bills to Vital Energy every month; hence logic dictates that if the review is "unprompted", so are their bills. And I won't provide personal details to Trust Pilot's convenient "do not reply" emails. Take the review offline, it does not change the truth.
(p.s.: Vital Energy state that "Lighthouse is not it's own business". Apart from being besides the point as nobody stated the contrary, the third neutral possessive pronoun in English is "its", as "it's" is a contraction of "it is", just like "don't" is a contraction of "do not". Enough said).

Antwort von Vital Energi
Harry Hynes and Nick 5 stars guys
Harry Hynes and Nick 5 stars guys what kind of excellent job they done very knowledge and experience. 100% job done. Cleaned everything before they left. Changed 3 radiators and the flat is very hot
Vital Enegi Excellence
Our working relationship with Vital is always a pleasant and fruitful one. A highly efficient, friendly and responsive team.
Efficient
Efficient communication polite and friendly consultant(s) and swift responses.
Great Service !
Alvin Adiz was great. He efficiently detected the issue and managed to fixed it. Great service !
Alvin was amazing
Alvin was amazing, we had heaps of engineers come and they were no where near as good as Alvin. He’s the best in the industry without a doubt
If you’re trapped with these guys, tough
Myself and a number of neighbours in my development have had ongoing issues with heating and hot water being disconnected when accounts are in credit. I personally had to top up by over 60.00 before the services were switched back on despite having been in credit

Antwort von Vital Energi
Exceptional Work from Aluin Adiz - Problem Solved Efficiently
I had a water leakage from my Heat Interface Unit for the last 8 days and it was honestly exhausting. I was constantly changing buckets. One technician told me the whole unit needed to be replaced, but Aluin Adiz actually took the time to properly diagnose and repair it instead.
He even came after his out of office hours, travelling a long distance, and spent over an hour fixing the issue. His efficiency, dedication, and hard work were outstanding.
Thanks to Aluin, the problem was completely resolved and I finally got some peace of mind. He was a real life saver. This man truly deserves a raise. what a guy!!!
Just poor
Following the recent boiler “upgrade” and replacement of heating valves carried out across the building, our heating is now not functioning adequately. This issue did not exist prior to these works; in fact, the property was consistently very warm before the changes were made.
As a result, the flat is currently unacceptably cold, which is particularly concerning given the time of year. Heating is an essential service, and the current situation is just poor.

Antwort von Vital Energi
Niamh & Abbie are very helpful
Niamh & Abbie are very helpful, attentive and managed sort out the issues very well. thank you for your help.
Professional and reliable service
The technician who came for our heating problem was very professional and helpful. He quickly identified the issue and fixed it in a short time. He arrived on time, worked cleanly, and explained everything clearly. I would definitely recommend his service.
Excellent service
Liam Doherty was very helpful reliable and friendly. As a widow in my 80 I need to be able to trust people coming into my home which he was very trust worthy
Glen from Vital Energi was super…
Glen from Vital Energi was super helpful, came as a saviour to sort out the heating, Bless him, he sorted the issue in no time, he definitely knows what he is doing.
Glen Goodman was outstanding
Glen Goodman was outstanding. Very impressive, got the heating going!
The engineer who visited me today Daniel Smith was amazing, after more than nine engineers visited me in the last four months to fixed the heating system, Daniel was able to fixed in no time, he showe
The engineer who visited me today Daniel Smith was amazing, after more than nine engineers visited me in the last four months to fixed the heating system, Daniel was able to fixed in no time, he showed his ability, professionalism and determination to fixing the problem.
Thank you
Sean Robinson was very professional and…
Sean Robinson was very professional and thorough and ensured I was left with working heat and hot water! He did a really good job.
Seffia is super helpful
Seffia is super helpful, always following up and responding promptly.
Alvin was amazing and the best engineer!
Alvin was amazing and very professional. He spent hours trying to fix the issue and still didn’t give up after hours. Although the issue wasn’t able to get fixed today, he tried very hard. I really appreciated his persistence to try to get the job done and I am very grateful for the service.
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