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Viva Expeditions Bewertungen 509

TrustScore 5 von 5

4,8

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

We recently travelled with Viva Expeditions through Brazil and Costa Rica (Manaus, Rio de Janeiro, La Fortuna, Monteverde and Manuel Antonio) and were really impressed with how well everything was org... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We had the most amazing holiday and all arrangements were perfect. All transfers were on time, all accommodation just what we were looking for and every single guide was outstanding. Couldn't fault an... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

Thanks Viva Expeditions, especially Pia, I felt safe and secure on my trip with you there as back up, all travel went as planned. GAdventures in Costa Rica was superb with a great guide, wonderful pe... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Everything is organised for you. English speaking guides and luxury transport which is ready and waiting to whisk you to the next activity or sight. Great way to maximise your tour without waiting in... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Reisebüro

Vom Unternehmen geschrieben

A passionate team of travel specialists, sending clients on amazing adventures to Latin America, Africa, Antarctica and New Zealand. Offering independent itineraries as well as small group tours, every journey is inspired by a passion for fun, adventure and authentic connection. With extensive first-hand destination knowledge and years of experience, Viva's friendly travel experts make planning your perfect adventure easy. Founded in 2008. Opening Hours: 8:30am - 5pm NZT Monday to Friday.

Why Viva?

Vom Unternehmen geschrieben

We believe that true inspiration and growth comes from real experiences and immersion in the world around us. When you travel with Viva, we take you beyond the sights in the guidebooks, for an authentic connection to the places you visit.

Travel with confidence!

Knowing everything is taken care of and your arrangements are guaranteed.

Knowing everything is taken care of and your arrangements are guaranteed.
* We have our own local operations at key locations * We are with you 24 hours a day, and our team are just a phone call or whatsapp message away at any time. * We are adventure travel specialists, we have been there, we have lived and breathed Latin America, Africa, NZ and the polar regions and we LOVE THEM! And above all we want you to love these places as much as we do!

Kontaktinformationen

4,8

Hervorragend

TrustScore 5 von 5

509 Bewertungen

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Bewertet mit 4 von 5 Sternen

The Inverdoorn safari

The Inverdoorn safari was very good with pleasant staff, great food and a very knowledgeable safari guide, Ashlee.
As we had a late change of hotel accommodation, our pickup driver went to the wrong hotel even though we had confirmation that the change had been confirmed. We would suggest a slightly earlier pickup as the last 10kms of road is unsealed and slow which made us late to the lodge for lunch and the formal greeting. Allow for 3 hours travel not 2 hours.

17. Oktober 2024
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Antwort von Viva Expeditions

Thanks very much for your feedback, we will share with the transfer team. Glad to hear you had a great safari!

Bewertet mit 5 von 5 Sternen

Jam Packed with Magical Moments

Jambo :)
Our driver was friendly, professional and always did his best to get us as close as he could to the animals.
From entry to leaving : Pollmans delivered for me; being on time, caring and safe.
The whole experience was worth every cent for me. With the accomodation - the food was clean and plentiful. The rooms including the tent were luxe. The facilities ie. pools, gift shops, toilets, hospitality was better than Dubai!!
What I loved was the ambience of the Riverside champagne breakfast, Dinner under the stars and that breakfast outside after the Hot Air Balloon ride.
Even though it was long rides to get around the x4 lodges/reserves - I got to see the Kenyan people, the markets, nature and I really felt like I was part of Kenya.
The highlight for me was buying the usb of the Hot Air Balloon ride. It's the most beautiful capture of my whole safari. I love it immensely!!
Viva delivered for me.
Asante :)

30. September 2024
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Antwort von Viva Expeditions

Jambo! Wonderful! We are happy to hear your feedback of our Kenya Highlights Small Group Tour. We look forward to seeing you on a Viva tour again soon.

Bewertet mit 4 von 5 Sternen

Brazil and Argentina from NZ travellers.

Terrific Guides and good personalities and on time.
Good accomodation but would have been good to have a couple of option showing price range.
The Argentina Estancia Los Potreros was not what we expected. We requested to view something agriculture and upon arrival we soon discovered the main focus was horse riding for rather with experience. We were not experienced. We are a NZ dairy farming family.
However we were novices but really embraced the experience particular due to the group meals and conversations with staff, guides and the owner.
We learnt much about the economy and really enjoyed the sharing of opinions.
We were not told that there was a minimum of 3 nights accommodation. However as mentioned we embraced and enjoyed.

15. September 2024
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Antwort von Viva Expeditions

Thanks so much for your feedback, great to hear you had a great time travelling in Argentina and Brazil, embraced things and learnt a lot. We hope we can be of assistance with future trips.

Bewertet mit 5 von 5 Sternen

Memorable trip to South America

We had a very memorable trip to South America! The itinerary was well planned with interesting events and places to visit. The pace suited us well. The quality of the guides was exceptional, very knowledgeable and informative. All the logistical arrangements were well communicated and punctual. Our hotels were good with good locations. We felt safe throughout the trip, as we always had a 24hour emergency contact available. If we have the privilege to travel to South America again, Viva Expeditions will be our go to!

4. September 2024
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Antwort von Viva Expeditions

Glad to hear you enjoyed our Signature South America trip! We look forward to taking you on another adventure to South America, or perhaps Africa or the polar regions in the future! Thanks very much

Bewertet mit 5 von 5 Sternen

The best Tour company for your South American adventure

Our experience with Viva Expeditions (via Pia Knarston, Senior Expedition Specialist) was excellent. Pia has an intimate knowledge of most things South American and tailored our SA adventure after listening to our many and varied requests.

Our experience on the ground was seamless. The Whatsapp contacts were a really good idea, having someone local in each country to contact, if necessary, was definitely very helpful. The local guides were all very professional and passionate about speaking really good English and made each tour so interesting and enjoyable.

The location of hotels was also really great with most only being a short walk to city centres, etc. What was also wonderful, in our opinion, was after arriving at the next destination, we would exit Airport Arrivals and someone would be waiting for us holding a sign with our name on it - no need to worry about transport and finding the way to our hotel!

Thank you

13. August 2024
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Antwort von Viva Expeditions

Thank you for your wonderful feedback! We're thrilled that Pia tailored your South American adventure perfectly and that everything ran smoothly on the ground. It's great to hear the WhatsApp contacts were helpful, the guides were professional and passionate, and the hotel locations added convenience. We're glad the seamless airport transfers made your journey stress-free. We look forward to helping with your next adventure!

Bewertet mit 5 von 5 Sternen

Magic in the Air

Magic in the Air
Everyone on Rakiura was a pleasure to meet - a wonderful community sharing magical spaces. Our guide, Shona Sangster, was all we could wish for, and the Twinkle tour hosted by Al was the standout experience.

9. September 2024
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Antwort von Viva Expeditions

Glad to hear you loved Rakiura / Stewart Island as much as we do!
We will pass on your feedback to our guides, thanks very much.
We hope to see you on another Viva tour in the future. All the best,

Bewertet mit 5 von 5 Sternen

Pantanal Adventures, Brazil

Viva Expeditions put together an amazing adventure in the Pantanal, Brazil. The documentation before arriving set us up for the time, with clear communication and information. The choice of lodge was excellent as the service, friendliness and activities was truly amazing. The location of the lodge inside the Pantanal National Park allowed us to experience wildlife in their environment. Sitting outside with macaws freely flying about is a memory I will have for a very long time. The activities were varied allowing us to access the surrounding environment in different ways. Where else would we see otters swimming in the river, anteaters strolling across the land and monkeys swinging in the trees. From start to finish, it was truly exceptional.

12. August 2024
Bewertung ohne vorherige Einladung
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Antwort von Viva Expeditions

Thanks so much for your review, what incredible memories you have to treasure from your trip to Brazil's Pantanal.

Bewertet mit 4 von 5 Sternen

Shona très à l écoute

Shona très à l écoute
Belles expériences

4. August 2024
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Antwort von Viva Expeditions

Thanks for your kind review. Great that you had good experiences on your Stewart Island tour. We will pass your feedback on to our guide Shona. Hope you can travel with us again in the future.

Bewertet mit 5 von 5 Sternen

Wonderful trip to Stewart Island to…

Wonderful trip to Stewart Island to hunt the Aurora. Lucky enough to see on first day although cloudy.
We had lots to occupy us the rest of the time with beautiful scenery and bird life . A highlight was seeing albatross
Shona was wonderful and accomodating. Will definitely be back
Thanks for a wonderful experience

30. Juli 2024
Bewertung ohne vorherige Einladung
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Antwort von Viva Expeditions

Wow! Great you got so to see an Aurora in Stewart Island! We agree, the albatrosses are stunning! Glad that your enjoyed our group tour to Stewart Island, we hope to see you on another Viva adventure in the future!
Thanks very much

Bewertet mit 5 von 5 Sternen

Viva goes beyond

Viva were excellent to deal with and tailored our trip to match our interests. Local guides and drivers were extremely knowledgeable and went out of their way to learn what we were interested in and adapt the trips accordingly. Later in our trip one of us became ill, and the local representative went way beyond expectations to navigate us through the hospital system and support us during this tough period. We couldn't ask for better. Thank you Viva.

28. Juli 2024
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Antwort von Viva Expeditions

Thanks very much - trust you are well recovered now.

Bewertet mit 5 von 5 Sternen

Galapagos and Ecuador

Itinerary was great. People were friendly and helpful. Things happened as they said they would.

6. Juli 2024
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Antwort von Viva Expeditions

Thanks very much for your feedback, great to hear you had a wonderful trip to Ecuador and the Galapagos

Bewertet mit 4 von 5 Sternen

Overall was good

Overall was good, but lacked communication on pickup / drop-off times and how to get that information, which was a bit stressful when abroad.

30. Juli 2024
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Antwort von Viva Expeditions

Glad to hear you had a good trip, however we are sorry to hear that you couldnt find your pick up /drop off information. We had these info on your final documents, along with our local contacts on the ground for support. We will follow up with you to discuss further.
Thanks very much for your feedback.

Bewertet mit 4 von 5 Sternen

Stress-free travel

Stress-free travel. All flights, transfers and organised tours were seamless and well organised. Accommodation was great.

23. Juli 2024
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Antwort von Viva Expeditions

Glad to hear you enjoyed your time in BA and Iguazu Falls!

Bewertet mit 4 von 5 Sternen

Well organised

Everything was well organised and all meetings and guides were there, on time and very helpful

11. Juli 2024
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Antwort von Viva Expeditions

Thanks very much, glad you enjoyed your Iguazu Falls trip!

Bewertet mit 5 von 5 Sternen

Varied experiences & exceptional tour guides

The varied experiences, great tour guides who were friendly, professional and caring. They were very considerate of needs i.e I had sciatica so the pace was determined by how much I could manage. Another guide Xavier, arranged for the driver to visit a shop where I could hire or purchase a walking aid (it proved to be a real blessing and worthwhile purchase. Hugo in Chile was a real hit from start to finish, assisted us when checking in luggage until we went to departure lounge. Having Hugo there made our checking in so easy and stress free. I would very readily recommend our Viva experience to others.

4. Juni 2024
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Antwort von Viva Expeditions

We are glad to hear you felt so well looked after! Thanks for sharing, we will pass this on to our guides too.
Thanks again.

Bewertet mit 1 von 5 Sternen

Stewart Island/Rakiura Aurora Hunting

Stewart Island/Rakiura Aurora Hunting: Small group tour; Over promised and under delivered.

5. Mai 2024
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Antwort von Viva Expeditions

Thanks for your feedback. We do apologize for the hiccups we had with our Ulva Island guide cancelling last minute, and also our Dark Sky evening being cancelled as our astronomer came down with COVID. Unfortunately due to the remote location, we were unable to find suitably experienced replacements at short notice. We have now refunded these components of the tour. We do apologize for your disappointment.

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