Vivify Venues Bewertungen 

Staff Matthew approach is unhelpful and unprofessional. Rude !
The customer service experience is not conducive to resolving issues. The cancellation policy is also unsatisfactory. Even with a three to four-week notice, a charge is still applied. I would not recommend using this website to book venues

Avoid. Don't book with them, lots if consequences with this company. They promise one thing, later they change booking without any notes/call/email. It's always big problem with them

Warning: Book with extreme caution. I had a dreadful experience. The customer support was completely ineffective, but the biggest issue is with the terms and conditions. Be very aware of what you are agreeing to. I am now contacting the school venue directly. This is a terrible way to manage community resources.

terrible terrible organisation

in my last two bookings i've had the following:

first booking: turned up to the venue and the booked facilities were not available, and the vivify representative onsite didn't have access - approximately 30 children and their families affected

second booking: received a call the day before a confirmed booking to say a system error led to a double booking and they would need to cancel.

won't be using vivify again.

Ricardo is a credit to St Ambrose Vivify Lettings. Ricardo is always happy to help with a smile and a high5! He works really hard to keep the venue tidy and is a friendly member of the team.

Absolutely appalling company. They claim to make the booking process smooth and hassle-free — what a joke! Not only do they cancel bookings on you last minute, but they also refuse to let you cancel when needed. The invoicing system is unnecessarily complicated, and their customer service is a complete disgrace.
Staff talk over you, show zero empathy, fail to follow up on promised callbacks, and frankly, seem to lack any understanding of what “customer service” actually means. This company is a sham, avoid at all costs unless you enjoy stress, confusion, and being treated like an inconvenience.

Fraudster company, very terrible. They forbid you cancel your booking, but they cancel your booking anytime if they want. Their system allow multi booking at same time. So you maybe kicked out even they confirmed your booking. Stay away from them. Be aware.

cancelled an event with a week to go, that was booked in over a month before. no communication with school/venue clearly.

I ordered their patch for weightloss 6 weeks ago,they charged my credit card for them, but never received the patches and after numerous failed attempts to contact vivifypath,
I realized this must be a sham company. Please dont order from this company.

Great service really helpful I spoke to a nice man called Robert who sorted my booking out and went above and beyond in doing this. Thanks

Had a problem with my invoices but they were resolved quickly. Also whilst at venues the staff of vivify are very friendly and helpful.

Vivify have always been fantastic and excellent to deal with nothings too much trouble and they work promptly and efficiently we have been working with them as a grassroots club and wouldn’t use anyone else

Whenever there is a problem with the venue, Vivify contact me as soon as possible so we can try and have alternatives. At the venue the team are fabulous and always help to resolve issues with the venue, such as moving tables and chairs, or trying to find last minute alternatives when we have an unforseen issue.
I have to say that Rob from the office in Manchester is really great and pro active in contacting me.
Alperen, Holly and James at the venue are a great team to work with, always helping with issues, fab to work with.
Vivify are a good company at managing hiring the halls and sports halls, I would definately recommend them.

Keep up the good work team.
Jenny T

We have been using Vivify for approx 4 years now to book our Volleyball trainings and sessions. The staff is very helpful and do it best to accommodate our time slots and help us to resolve any issue or last minute change.

I made a booking last week which needed to be amended. Due to it being between two venues, I was unable to do this online. Everyone I have spoken with at Vivify have been great to deal with, nothing has been too much trouble. Rob who I last spoke to advised everything step by step and resolve my issue. Thank you all.

My experience with vivify has been ongoing since 2 years. They are easily reachable and are reliable and courteous.

Vivify staff are easy to contact and they're friendly, knowledgeable and helpful with queries and bookings.

Rob was Really helpful in the amendment of my booking. And made switching times really easy.

Thank you

I have always found Vivify very helpful -- both the staff at the hire centre and the booking agents at head office.

Bookings tend to run very smoothly but, if you ever have any concerns, they address them.

I have been using their service on a regular basis for the last four years and can wholeheartedly recommend this organisation.

My phone call was to make a booking in September and I had very good advice from the person that I was talking that all the booking will be available in two weeks time.