Took my car in for diagnostics twice using the AA/Vixa contractor garage. Not only did they not communicate parts etc with each other, they missed a dangerous steering fault with my car which was pick... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Took my car in for diagnostics twice using the AA/Vixa contractor garage. Not only did they not communicate parts etc with each other, they missed a dangerous steering fault with my car which was pick... Mehr ansehen
Unternehmen hat geantwortet
Started out as AA Car Genie and was brilliant. However, once it became Vixa it became quite poor with the APP only giving basic information and showing my old car despite several calls asking them t... Mehr ansehen
Unternehmen hat geantwortet
Had this for a while and found it beneficial. Unfortunately AA have now decided to discontinue it which I find rather annoying. It makes me now look at other breakdown providers as theres obviously or... Mehr ansehen
Sorry but theres nothing at all in this gadget lol damn like seriously 😒😒 battery health good car engine good thats it, even when its unplugged should at least say offline 🙈 better off buying Caris... Mehr ansehen
Unternehmen hat geantwortet
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Works perfectly, sits in the background until it’s needed. Easy to use
Brilliant bit of kit, shows battery health and engine health status, it also can be used to track your vehicle which comes in handy when you forget where you parked your car like me 🤦🏻♂️
Installation was easy. Unfortunately the Vixa said my engine was healthy. However my mechanic has found that it is most definitely not. Tapping sound from engine , now the car needs a whole new engine !!

Antwort von Vixa
Got this vixa thing for our car as there is definitely something wrong with our car but in the app it says its perfectly fine. The gear goes back to neutral when I turn it to drive. Definitely dangerous but vixa says my car is fine. 🤦🏻♀️🤦🏻♀️🤦🏻♀️

Antwort von Vixa
Car broke down the Vixa app was telling me everything was great
15 fault codes when it was taken to the garage !
The device is unfit for purpose

Antwort von Vixa
Great tool in health checking my battery and if i have any engine faults. Also great links for servicing and tyres. Also love to see where my car is parked especially in busy car parks, pin points me spot on where i left it
Excellent piece of kit very easy to install, the battery health check was very accurate and the tyre wear scanner is a brillant edition. The virtual mechanic function has given me some great advice in regards to keeping my vehicle winter ready.

Antwort von Vixa
App is poor. Incredibly slow to update and frequently crashes. Many parts of the App don't even work.
The only thing worse than the App is the customer service when you have an issue. Slow and unresponsive.
Won't use again.

Antwort von Vixa
Really nifty piece of kit! For someone who finds understanding how my car works quite daunting, I've been really relieved having the Vixa device over the last 12 months. It gave me a heads up on when my MOT was due which I booked direct through the app, and the tire checker feature is great - gives me peace of mind on long journeys!

Antwort von Vixa
Cool app and idea, looking forward to features being added in the future.
Device not working and customer service keep giving me excuses but still they continue to take my money !! I want my money back and take this useless device and throw it in the bin

Antwort von Vixa
Very useful device and easy to use app. It gives you confidence knowing your car is in good condition before every trip.
Wow, well done AA for lauching this new device. Its a game changer for your vehice and a must. It lets you know in advance when a problem is arising and also has advice on what the probable cause is. You have online technical support team on hand for further advice ensuring the vehicle is safe to drive. Books your vehicle in for MOT and for repairs nearby and the best thing of all, it has a built in device so you know where your car is or was last parked. So simple but elegant. 100% recommended!
Useless Device, horrible customer service, takes forever to hear back from the customer support, they charge you £6 monthly for a service they don't even provide. Every single time their app fails, app logs you out from your phone, there are many better brands that you can use such as " car pal "

Antwort von Vixa
This app is totally useless and does not give any information at all. I can diagnose more information standing next to the car doing a visual check ?

Antwort von Vixa
I installed it and it seemed ok but then I had a failure of cylinder-3 injector of which it had not given any warning (£420 repair) it then showed a “low severity” fault with the glow plugs, so I had them replaced but Vixa continued to show the fault after they had been fixed - I contacted customer support who told me they would reset my Account and from that point onwards Vixa hasn’t worked. Contacting customer support is an utter waste of time, they are really useless - I reported the issue and chased it several times and they don’t get back to give any updates on what is happening (If anything) and give no idea as to when the problem will be fixed. I had expected better from the AA

Antwort von Vixa
I subscibed to the AA vixa monitoring app.
This morning my battery was flat. The app stated that my battery was in good condition. I called AA out and they diagnosed that the battery had failed. I can only assume that it has never worked. I feel conned. Wish I had seen the other reviews before subscibing.

Antwort von Vixa
Shows battery low even though a new battery.

Antwort von Vixa
bought And installed vixa on 31st Aug 2025. I've had the device for 6 weeks now And after multiple software updates 2 months refund it's still not working.
It has never been working since I installed it and they keep telling me next week they have an update. Next week comes and goes and still not working.

Antwort von Vixa
Signed up in September, email confirmation advised that the vixa device would arrive in 3 to 5 days. On the 7th day called to find out where it was to be told that the despatch team had not received my order. Guy on the phone apologised and issued a credit for the 3.99 I paid when I signed up. Also said he'd get the device posted out. Several days later I called again and after speaking with a somewhat rude customer service operator (Abdul) he told me that he did not know when I would receive the device. Clearly there is a supply issue but in the meantime the AA is still allowing orders and taking people's money! I raised a complaint but wholly expect it's been filed in section BIN. Save your money people.

Antwort von Vixa
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
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