Vyjoy Bewertungen 

550
•
TrustScore 2 von 5

1,8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I initially had a problem with this company not answering my emails of broken items, I had given up on any response, so in frustration I left a bad review, to my surprise the company saw my review and... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Total scam, do not buy these products!! I honestly cannot tell you how bad quality their small book advent calendar is. A 5 hear okd would have taken more care over it. I have requested a refund but s... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

The mini book advent calendar has finally arrived after weeks of waiting and it doesn’t look anything like advertised. Disappointed as it’s cheaply made and looks like someone has already used it. Def... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

item paid for, never arrived,[ although they said it was delivered !! ] customer services never responded , no proof of delivery . no refund offered SCAM , DO NOT ORDER ANYTHING After x5 emails... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails


Kontaktinformationen

1,8

Mangelhaft

TrustScore 2 von 5

550 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 73 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 48 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

1,8

Alle Bewertungen

(550)

74 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

I initially had a problem with this…

I initially had a problem with this company not answering my emails of broken items, I had given up on any response, so in frustration I left a bad review, to my surprise the company saw my review and replied with an alternative email. I wrote to that email and received a full refund. Well done but it took a while.

5. Oktober 2026
Bewertung ohne vorherige Einladung
Vyjoy-Logo

Antwort von Vyjoy

Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Bewertet mit 5 von 5 Sternen

I was unhappy with my book advent…

I was unhappy with my book advent calendar but was given a full refund.

5. November 2026
Bewertung ohne vorherige Einladung
Vyjoy-Logo

Antwort von Vyjoy

Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Bewertet mit 4 von 5 Sternen

I originally duplicated my order…

I originally duplicated my order because of a delay in them processing order,i emailed them and was immediately refunded the duplication.my order was delivered in a reasonable time.although the goods were expensive,they were as described,but not really worth the price.

2. November 2026
Bewertung ohne vorherige Einladung
Vyjoy-Logo

Antwort von Vyjoy

Dear customer,
Thank you so much for taking the time to leave us a review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Bewertet mit 1 von 5 Sternen

Absolutely disgusting should be…

Absolutely disgusting should be illegal for them to sell anything quality of the item worse then bad. People should avoid this website at it is scam

2. November 2026
Bewertung ohne vorherige Einladung
Vyjoy-Logo

Antwort von Vyjoy

Dear customer,
We’re sorry for the inconvenience you experienced with your order and the lack of timely support.
Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Customer Service Team

Bewertet mit 1 von 5 Sternen

item paid for, NEVER arrived!!!

item paid for, never arrived,[ although they said it was delivered !! ] customer services never responded , no proof of delivery . no refund offered
SCAM , DO NOT ORDER ANYTHING

After x5 emails to customer enquiries, still no response to my emails ,containing order number, tracking details!!!

26. Oktober 2026
Bewertung ohne vorherige Einladung
Vyjoy-Logo

Antwort von Vyjoy

Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at beem81591@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Customer Service Team

Bewertet mit 1 von 5 Sternen

The item eventually arrived

The item eventually arrived, it is cheap and nasty although cost £30.00, its supposed to be a farmyard with soft animals inside and when you press them they make a noise, they all make the same generic squeek toy noise, it was advertised as if each animal would make its actual noise, will never use again, very misleading and not value for money

26. Oktober 2026
Bewertung ohne vorherige Einladung
Vyjoy-Logo

Antwort von Vyjoy

Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at beem81591@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Customer Service Team

Bewertet mit 1 von 5 Sternen

Total scam

Total scam, do not buy these products!! I honestly cannot tell you how bad quality their small book advent calendar is. A 5 hear okd would have taken more care over it. I have requested a refund but since then they seem to have taken me off their marketing list. Has put me off buying anything from a social media link. You either get scammed into an unwanted subscription or the quality is awful. Bring back high street shopping.

9. Oktober 2026
Bewertung ohne vorherige Einladung
Vyjoy-Logo

Antwort von Vyjoy

Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at beem81591@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Customer Service Team

Bewertet mit 1 von 5 Sternen

Lucky to give 1 star just received my…

Lucky to give 1 star just received my supposedly 3d plush blanket, what a pile of rubbish cheap and nasty not 3d at all just a piece of cloth with an image on, this was a gift for my 1st grandchild. Please be aware of this company

26. Oktober 2026
Bewertung ohne vorherige Einladung
Vyjoy-Logo

Antwort von Vyjoy

Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at beem81591@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Customer Service Team

Bewertet mit 3 von 5 Sternen

Bought 2 pairs of tweezers

Bought 2 pairs of tweezers. Absolutely rubbish. Sent an email to say I wished to return them and get a refund. No reply

EDIT- customer services have now been in touch and given a full refund

20. Oktober 2026
Bewertung ohne vorherige Einladung
Vyjoy-Logo

Antwort von Vyjoy

Dear customer,
Thank you so much for taking the time to leave us a review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Bewertet mit 1 von 5 Sternen

Terrible do not use

Ordered 2 items as gifts. Items never recieved. 4 emails sent to customer service and no response. Luckily, I used Klarna pay so went through them for a refund. I DO NOT Recommend. Terrible service and no items.

8. Oktober 2026
Bewertung ohne vorherige Einladung
Vyjoy-Logo

Antwort von Vyjoy

Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at beem81591@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Customer Service Team

Bewertet mit 1 von 5 Sternen

DO NOT USE

DO NOT USE! I order a couple of layers that I realised were completely overpriced so I tried to cancel them the next day every day for 3 days.NO RESPONSE. After 5 days I get a notice that my order has been shipped!
I gave just received a notice to say my order has arrived but it hasn’t!
Still no one responds to my emails. Claiming back through credit card company

21. Oktober 2026
Bewertung ohne vorherige Einladung
Vyjoy-Logo

Antwort von Vyjoy

Dear customer,
We’re sorry for the inconvenience you experienced with your order and the lack of timely support.
Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Customer Service Team

Bewertet mit 1 von 5 Sternen

If I could give zero I would

If I could give zero I would. I ordered an advent calendar but realised I’d ordered the wrong one by mistake. Within two hours I had contacted them to cancel - I was ignored. Then I received an email to say my order was ready. Again I emailed with a copy of my original cancellation request. Ignored. I replied to the delivery email. Ignored ( I was using the address they said to use). It arrived - again I contacted for refund information. Ignored. Please don’t use. They have aggressive marketing tactics and are a scam. Save your money

8. Oktober 2026
Bewertung ohne vorherige Einladung
Vyjoy-Logo

Antwort von Vyjoy

Dear customer,
We’re sorry for the inconvenience you experienced with your order and the lack of timely support.
Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Customer Service Team

Bewertet mit 3 von 5 Sternen

Cheap representation of the actual picture.

The book advent calendar is merely thin, folded paper pamphlets, not mini hard back books, with proper spines. I have emailed them many times and no one responds. I want a full refund, I hope they can respond to me via this review. I have emailed the gmail address they put in a reply to someone else’s review, but no response from that either. If they deal with my query I will up date my review but for now all I can say is avoid, avoid, avoid!
Update- they responded, but it was down to this negative review, not my numerous emails, I feel. If you want to get hold of them you could leave a review and wait for them to get hold of you a couple of days later, then if they deal with your issue you can update your review.
However I do want to be positive and say they did give me a full refund and respected my decision/ opinion that the item was not what I was expecting. So I would give the item one star, but have pushed the review up to three stars because of the satisfactory outcome

12. Oktober 2026
Bewertung ohne vorherige Einladung
Vyjoy-Logo

Antwort von Vyjoy

Dear customer,
Thank you so much for taking the time to leave us a review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Bewertet mit 1 von 5 Sternen

Shoddy book advent calender

I ordered the book advent calender.
1.It looks nothing like advertised item, it is cheap, flimsy and definitely not worth the money paid.
2. I waited weeks for it to arrive
3. It has arrived damaged
4. I have emailed numerous times but have had no response
DO NOT BUY FROM THIS COMPANY, THEY ARE A JOKE!!!

17. Oktober 2026
Bewertung ohne vorherige Einladung
Vyjoy-Logo

Antwort von Vyjoy

Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at beem81591@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Customer Service Team

Bewertet mit 1 von 5 Sternen

Not what I ordered and charged twice.

I ordered a back corrector but is was nothing like the one advertised. It was so difficult trying to find out how to send it back and get a refund. I sent a message through their site. Then read saw the reviews of non existent customer service. I noticed a reply from them with an email beem81591@gmail. I tried to send one to them and it doesn't exist. They also took out an extra payment. I DO NOT RECOMMEND BUYING ANYTHING FROM THEM.

17. Oktober 2026
Bewertung ohne vorherige Einladung
Vyjoy-Logo

Antwort von Vyjoy

Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at beem81591@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Customer Service Team

Bewertet mit 4 von 5 Sternen

Items not working

After having problems with my order I was contacted by Vyjoy and was happy they sorted everything out for me

12. Oktober 2026
Bewertung ohne vorherige Einladung
Vyjoy-Logo

Antwort von Vyjoy

Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Bewertet mit 1 von 5 Sternen

Order not shipped

I ordered 4 Celtic knot pendants and necklaces and on the 3rd of October 2026, my order was acknowledged, that’s all info I have had, I’d have assumed my order would have been shipped by now, I requested a full refund through a reply of my acknowledgement email of my order and have no reply, Ive had a very bad feeling from my order and seemingly after reading many experiences in Trustpilot my concerns have been validated, I am extremely disappointed as they were Christmas presents I bought for family members……..update I got an email from Vyjoy after my review stating ordered shipped, also that the order was placed on the 11th of October, I placed the order on the 3rd of October so if I hadn’t have wrote this review I wouldn’t have had any contact from them, saying I placed the order 7 days after actual date of order is infuriating, I stated in the email I wanted a refund before order is shipped, this request was clearly ignored

10. Oktober 2026
Bewertung ohne vorherige Einladung
Vyjoy-Logo

Antwort von Vyjoy

Dear customer,
We’re sorry for the inconvenience you experienced with your order and the lack of timely support.
Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Customer Service Team

Bewertet mit 1 von 5 Sternen

I paid for 8 Christmas money ?envelope…

I paid for 8 Christmas money ?envelope for hanging on the tree. Keeping money presents safe. I received a delivery of 3 but would like the other 4 that I have paid for please.

7. Oktober 2026
Bewertung ohne vorherige Einladung
Vyjoy-Logo

Antwort von Vyjoy

Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at beem81591@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Customer Service Team

Bewertet mit 5 von 5 Sternen

Just received my emergency chargers and…

Just received my emergency chargers and have to say I'm delighted with my purchase. Brilliant for xmas stocking fillers. It took a couple of weeks but I'm not worried about that. I think people expect Amazon delivery times but if it's coming from overseas ..... be patient. I'm happy, will be ordering again!

8. Oktober 2026
Bewertung ohne vorherige Einladung
Vyjoy-Logo

Antwort von Vyjoy

Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

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