I initially had a problem with this company not answering my emails of broken items, I had given up on any response, so in frustration I left a bad review, to my surprise the company saw my review and... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Total scam, do not buy these products!! I honestly cannot tell you how bad quality their small book advent calendar is. A 5 hear okd would have taken more care over it. I have requested a refund but s... Mehr ansehen
Unternehmen hat geantwortet
The mini book advent calendar has finally arrived after weeks of waiting and it doesn’t look anything like advertised. Disappointed as it’s cheaply made and looks like someone has already used it. Def... Mehr ansehen
Unternehmen hat geantwortet
item paid for, never arrived,[ although they said it was delivered !! ] customer services never responded , no proof of delivery . no refund offered SCAM , DO NOT ORDER ANYTHING After x5 emails... Mehr ansehen
Unternehmen hat geantwortet
1,8
Mangelhaft
551 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 72 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Just received my emergency chargers and…
Just received my emergency chargers and have to say I'm delighted with my purchase. Brilliant for xmas stocking fillers. It took a couple of weeks but I'm not worried about that. I think people expect Amazon delivery times but if it's coming from overseas ..... be patient. I'm happy, will be ordering again!
8. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Vyjoy
Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Absolutely terrible
Absolutely terrible. Ordered an advent book calendar which when was advertised on Facebook looked a much better quality product that what was delivered. Cheap and nasty! Took ages to arrive.
7. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Vyjoy
Dear customer,
We’re sorry for the inconvenience you experienced with your order and the lack of timely support.
Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Customer Service Team
The mini book advent calendar has…
The mini book advent calendar has finally arrived after weeks of waiting and it doesn’t look anything like advertised. Disappointed as it’s cheaply made and looks like someone has already used it. Definitely DONT buy from them. The customer service is non existent therefore I cannot send it back for a refund. The email the company gives also doesn’t work. Total scam
7. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Vyjoy
Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at beem81591@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Customer Service Team
This Christmas Advent Calendar is not…
This Christmas Advent Calendar is not only poor quality but damaged and took many weeks to arrive. Do not bother buying
5. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Vyjoy
Dear customer,
We’re sorry for the inconvenience you experienced with your order and the lack of timely support.
Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Customer Service Team
Items not as described
I ordered a set of Christmas decorations, designed to hold cash for gifts. When the order was received, only 2 of the 8 supplied were as described.
I contacted the company via email on 2 separate occasions asking for details on how to obtain a refund. Neither have my emails been even acknowledged let alone resolved. Very disappointed.
24. September 2026
Bewertung ohne vorherige Einladung
Antwort von Vyjoy
Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at beem81591@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Customer Service Team
I’ve been caught out again with fake…
I’ve been caught out again with fake skin care product Silk Peptide, do not purchase, I have since discovered the authentic product only comes in 40ml bottles
26. September 2026
Bewertung ohne vorherige Einladung
Antwort von Vyjoy
Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at beem81591@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Customer Service Team
I'm giving one star as I can't give…
I'm giving one star as I can't give zero.
Don't buy from these scammers.
No product sent, no email response. Just no!
26. September 2026
Bewertung ohne vorherige Einladung
Antwort von Vyjoy
Dear customer,
We’re sorry for the inconvenience you experienced with your order and the lack of timely support.
Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Customer Service Team
Ordered a book present for my daughter…
Ordered a book present for my daughter for Xmas which was in the form of a advent calendar.
Have emailed the company 3 times with no reply.
Do not use this company as they take your money and don't deliver your order.
10. September 2026
Bewertung ohne vorherige Einladung
Antwort von Vyjoy
Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at beem81591@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Customer Service Team
I ordered 3 microwave egg poachers as…
I ordered 3 microwave egg poachers as advertised.
The biggest mistake I have ever made. Total rubbish didn’t do as advertised. If I had bought them on Amazon I would have returned. They are in the rubbish bin. Also it took 3 weeks to arrive.
19. September 2026
Bewertung ohne vorherige Einladung
Antwort von Vyjoy
Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at beem81591@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Customer Service Team
Please explain why the the reviews on…
Please explain why the the reviews on their website for the christmas money tree ornaments are dated this month and year but already given to delighted recipients.
OBVIOUSLY FAKE REVIEWS
sorry I have to give any stars
20. September 2026
Bewertung ohne vorherige Einladung
Antwort von Vyjoy
Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at beem81591@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Customer Service Team
I ordered an advent calendar but had…
I ordered an advent calendar but had inadvertently left my old address on the form for delivery. Ive replied to their confirmation email and emailed customer services multiple times but had no response, I fear Ive been scammed
UPDATE: I have now received a response and they've updated my address, what a shame though, that a poor review was the only way to contact them. Hopefully the product isn't as poor quality as others here have noted...Will update again when I receive it!
16. September 2026
Bewertung ohne vorherige Einladung
Antwort von Vyjoy
Dear customer,
Thank you so much for taking the time to leave us a review.
We are very sorry for the inconvenience caused to you. We will also optimize our services. We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Load of cheap useless Chinese tat,can…
Load of cheap useless Chinese tat,can get better off temu for a 3rd of the price,false advertising is rife with this company!!!
1. September 2026
Bewertung ohne vorherige Einladung
Antwort von Vyjoy
Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at beem81591@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Customer Service Team
Only offered refund if I did this…
Only offered refund if I did this review….do not buy from here, money holders I bought were cheap and nasty, so here is their review they blackmailed me to do, now let’s see if I get my refund.
18. September 2026
Bewertung ohne vorherige Einladung
Antwort von Vyjoy
Dear customer,
We’re sorry for the inconvenience you experienced with your order and the lack of timely support.
Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Customer Service Team
I clicked to purchase direct from a…
I clicked to purchase direct from a facebook advert and my money was taken instantly but I was provided with no email receipt and tracking. I still don't know if I have been scammed or the product is genuinely on the way. My email has not been sent anything and I would appreciate a reply to my emails and to be provided with when it will be shipped etc. Thanks.
16. September 2026
Bewertung ohne vorherige Einladung
Antwort von Vyjoy
Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at beem81591@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Customer Service Team
FAKE! Silk Peptide EGF Intensive Smoothing…
Silk Peptide EGF Intensive Smoothing Toner
× 1
2 PCS（200ml）VYJoy
Ordered peptide serum toner serum. Supposed to work wonders. Took forever to arrive, then realised it is from China. Looks nothing like the advert. 2 small bottles of watery liquid with a gold shimmery solution. Put some on. Nothing happened. Just a residue of shimmer. Don't waste your money. I have tried so many times to double check the sites I am buying from are legitimate. Unfortunately this is the second time I have been caught out. Please do not waste your money. Will now go through the lengthy process of trying to get a refund!
15. September 2026
Bewertung ohne vorherige Einladung
Antwort von Vyjoy
Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at beem81591@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Customer Service Team
Excellent customer service
There was a mistake on my order and I emailed Vyjoy who replied almost immediately AND refunded me without any questions..
Their customer service is excellent and I will definitely shop again.
Thank you for your patience and kindness.. great work✨
8. September 2026
Bewertung ohne vorherige Einladung
Antwort von Vyjoy
Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Got some vacuum storage bags wast of…
Got some vacuum storage bags wast of money. Unable to seal just about got 3 pillows in couldn't seal. Useless.
9. September 2026
Bewertung ohne vorherige Einladung
Antwort von Vyjoy
Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at beem81591@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Customer Service Team
Brought wireless earphones on there…
Brought wireless earphones on there website. The earphones weren't delivered. I wouldn't recommend.
6. September 2026
Bewertung ohne vorherige Einladung
Antwort von Vyjoy
Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at beem81591@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Customer Service Team
Happy with product
I did have to wait for my order, however the product - two foot files, were very good and did the job well.
6. September 2026
Bewertung ohne vorherige Einladung
Antwort von Vyjoy
Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Reviewed review.
Having previously left a negative review, I can now say that Vyjoy have resolved the problem and l have now received a refund in full.
5. September 2026
Bewertung ohne vorherige Einladung
Antwort von Vyjoy
Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
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