Walls Republic Bewertungen 353

My experience with Walls Republic has been fabulous. It's an experience walking through my home because of your wall paper... Thank you

Walls Republic has a nice variety of wall paper and the reason i purchased from them is because i liked the patterns. Unfortunately they are very very slow. It took 5 weeks to get the first wall paper I ordered. They do not even give you an estimated delivery. I had to order a second roll to match what I already bought and my project is on standstill for 2 weeks so far. I reached out and got a kind response that they didnt have any in the warehouse and had to order more which they would receive in 7-10days then it would ship and arrive in 2 days. However, this has not been the case. Only order from them if you have a couple of months to wait for your purchase.
If you are persistent, the customer service staff will be kind and update you. However it just takes a long time. Im not aware of major holidays in October in the US or Canada that would delay shipping.

My experience was great because of the customer service experience. I received a few samples and sent in my measurements for the wallpaper I desire. It was spot on. The quality of the wallpaper is great and I love the color and texture. I would recommend Walls Republic because they have quality product.

In response to the company response: If your promotion expired then make sure you change it on all the social media pages so that you do not falsely advertise a promotion you have no intention of honoring.

I was very interested in purchasing from this company, and every ad they targeted towards me had a save 45% off the specific paper I was interested in. When I went to purchase, they had a 35% saving. I chatted with CS and they declined to honor the 45% off stating it was an older promotion, even though I sent them screenshots of every ad I saw with 45%off (Facebook, Instagram, and stories in both)
I question the integrity and business practices of a company that falsely advertises savings and then refuses to honor them. Needless to say, I’m spending my money elsewhere.

Walls Republic was great to work with on my project. Their customer service responded quickly and their tracking updates were accurate. The wallpaper is all perfectly batch matched, high quality and a great value. I’d highly recommend them!

Absolutely having a wonderful experience.
Product is very high quality.
People are very helpful while choosing the product. They provide good offer that lead me to take good discounts.

Please be transparent when describing your product. I ordered 3 samples of what seemed to be "realistic brick 3D wallpaper...can't tell it from the real thing...cracks and chips like vintage bricks." In reality, it's flat wallpaper with very small, closely placed (no vintage grouting at all) one- dimensional (if that) photo of something but most decidedly not vintage brick. Your glowing description led me to believe this was an embossed paper with rough, raised brick-like surface. Thankfully I purchased samples first and didn't invest hundreds of dollars in the actual rolls!

My experience with this company has been nothing short of terrible. Their communication and follow-up are close to the worst I’ve ever encountered. Initially, they were responsive and helpful, but as soon as they received my order and payment, all responsiveness essentially ceased.
I was told my wallpaper order would arrive within 7–10 business days. However, on the 10th day, when I called to check on its status, I learned—only then—that it hadn’t even shipped yet. I had a strict project deadline (thankfully, I allowed for some wiggle room), but their lack of communication was completely unacceptable.
Since it hadn’t shipped and I anticipated missing my deadline, I suggested canceling the order so I could find an alternative. Instead, I was adamantly reassured that it would arrive on time. Later, when I checked the status again, I was told the order had shipped—this was false, as I could see from the tracking information that it hadn’t.
In the days leading up to my deadline, I sent numerous emails to multiple addresses and made two phone calls, but received no responses. Frustrated, I stated that I needed to speak with a supervisor or I would leave a negative review. Someone called me almost immediately and left a message. However, when I tried calling back the number they provided, I was once again, unable to get in touch with anyone.
The wallpaper eventually arrived—too late to be used for my project. To make matters worse, there has been no effort to compensate for the inconvenience or even an acknowledgement of the issue. The lack of professionalism and customer care forced me to spend an inordinate amount of time and energy trying to resolve this.
This experience has been beyond frustrating, and I will never use this company again.

Edit: the reply from the company is not accurate. I have communicated as soon as they attempt to reach out. I did call them back immediately with no answer. Twice. I then ended up saying that I do not wish to speak on the phone as this has consumed too much of my time already. Email instead. I email if and when they respond, almost immediately.

They indicated they would offer me a 5% discount for the inconvenience this has caused me and I’ve now asked three times where I can find this. Will this go back on my Credit Card? Again, no reply. I asked one last time three days ago. You guessed it…no reply. I give up now.

I continue to be extremely frustrated with the lack of customer services and the overall NOT understanding what I’m looking for or need. As you can read it was not truly about the shipping delay (although frustrating) - it was the limited communication, not “getting it” and not answering my questions and ignoring my requests.

The wallpaper is beautiful and the price was very fair. If you want a terracotta wallpaper this Honeycomb Brown and Black Grasscloth Wallpaper R4616 is actually it. It's stunning. I did have to reach out via email after 2 weeks as I still hadn't received notification that my wallpaper had shipped. Once I did this, my wallpaper shipped immediately. Apparently my order was overlooked but I am glad they jumped right on it as soon as they were notified.

Received the samples quickly all were of very good quality. It’s going to be hard to decide between them.

Easy ordering. Samples came quickly. Placed and order 8 days ago and it still hasn’t shipped. My 20% coupon code is also not reflected in the order details.

Loved the quality and texture of this wallpaper!! Finally found something I love for my guest bathroom!!!

Great and fast service! Excellent quality!

I've ordered from them a couple of times now, and the overall service was really great! Their Tropical Soireé Wallpaper really exceeded my expectations! Thank you so much, Walls Republic! Highly recommended!

The paper is beauti

The wallpaper's quality is amazing! It perfectly fits my theme for my guestroom to a T! I tried ordering through WhatsApp messaging. Gracie is so helpful in guiding me on selecting the right wallpaper and getting the exact number of rolls I'll need for my project. Would love to consider them for my future projects!

Beautiful paper and quick delivery. Price was great too

I placed an order a month ago for wallpaper samples they never came. I called three weeks later. They said they didn't have verification on my payment. Well then why didn't someone call me and ask for it so I could get the samples I needed? Then the samples didn't come again, so I called and they needed verification on the address Finally more than a month later I received the samples now the sales price is not 33% off and I have to wait further to order till you have another sale since it's only 20% off right now.

Bogus trade program. I told the team not to send me samples of item not in stock, yet they did. Then they said the trade program has exclusive discounts and they will generate a special code for me... they did... what a joke!! the code only gave 20% which is what everyone is getting now... they think we are fools? in retail there are higher discount codes available in the market... Stay away from the trade program :(