Wardrobe Direct Bewertungen 

I brought a wardrobe from Wardrobe Direct back in July, when it was delivered it had been damaged in transit so fair enough so was offered replacement (min 2 to 3 weeks for replacement!)
I declined replacement and asked to return & have a refund, simple enough you would think.
I finally got a refund this week so 8/10/24 & that was me having to contact them weekly for 2 month!
Customer service & after care is a joke!!!!!!

Amazing love it great price great quality

From delivery to assembly everything went smoothly. The wardrobes are of good quality and I am very pleased with them.

Just don't bother with this company, ordered a wardrobe with a 7-14 day delivery date.

That passed, was told a further 2 weeks.

That passed, was told they were arriving the next day at the point of contact and that it'd be arranged to be delivered. That was over a week ago.

The only way to contact them is via email, which now seems to have stopped responding so quick and a live chat that never sends you to a human.

Suffice to say I'll be getting my money back one way or another.

Edit - so they promise a refund, nothing appears for a week. I chase them up and they only then issue it a week later.
Am I surprised, no not really. Seems this company doesn't want to listen to the feedback on this site.

First of all, this wardrobe looks great, second the price is unbeatable. Quality is not great, but OK, bearing in mind the price is Good. Was missing couple screws and bolts, but it didn’t affect a construction. I must say good word about customer service, they reply quickly and solve my problem without hesitation ( door mirror was cracked during delivery ) So yeah, can recommend and definitely will buying from them again

Brilliant service from start to finish. The delivery was fast and the on site installation service superb, and what lovely staff too. Oh, and a very nice double mirrored wardrobe, which my teenager has yet to start filling off her floordrobe!

Really pleased with my service from wardrobe direct! Petra looks amazing and everything I wanted in a wardrobe, joiner was polite and got to work straight away, delivery perfect, one happy customer

Delivered on time - nice guys too.
Good quality - solid!

Firstly, I'd like to say the wardrobe set I ordered was good quality. But the delivery time, not so much. I was trying to get our bedroom re done while my wife was away, so I choose wardrobe direct as it said 12-14 days delivery time on the website. So I ordered 2 weeks before she went away. I also emailed them to ask them if I could have it over some particular dates, to which they replied they would try, but its down to the dispatch team. It ended up arriving 4 weeks after the original order date. I wouldn't have ordered it from them if I had known it would have taken that long. And it totally ruined the surprise for my wife that I had planned. As stated, I am happy with the quality and price, but I think 4 weeks to get delivered is far too long!

Bit lacking in communication.
Pleased with wardrobe large and spacious.

Guys who installed were brilliant and dealt with lack of instruction so well

Fantastic customer service. Had a few questions about product specification and assembley room clearance. Prompt and polite customer service responses answering all my questions in full

The wardrobe is lovely, very well made, sturdy and looks great

The service provided by the recommended assembly company was horrendous. DO NOT pay for this service, the original assembly left a lot to be desired and when the same person came to rectify the number of issues he’d originally left he actually swapped a broken drawer around from the middle to the bottom and passed it off as if he’d fixed the drawer. We were told that at least the drawers open and close and so they are fit for purpose which on a brand new bedroom suite isn’t what you’d expect to hear. We finally accepted a small reparation fee as both the company & assembly firm weren’t budging with their stance. We definitely won’t be using this company again!!!

So impressed with the thorough service from start to finish. Well worth paying the extra for the wardrobe to be built if you can; the expertise, care and consideration of the person sent to do this was exceptional. Thank you.

Beautiful wardrobe. Instructions a little poor. However; the videos were a great help and so we had no problems assembling. would happily buy again.

The wardrobes are really good, just like the picture. I got the assembly service they offer and it was really easy and straightforward. I would recommend for sure.

The communication from this company was very good , and were very helpful when I spoke with them
The delivery team installed the wardrobe and they did a great job
They were very professional and worked hard to get the job done
Overall would recommend this company

Quality of sliding wardrobe is is non existence. Have two drawer units one of which does not even fully open due to sliding door preventing the drawer unit from opening. Think twice before ordering from hear..
I was told someone would be in contact on Monday 9/9 after your reply to this review to resolve issue. Now it's 11/09 and still no answer from anyone?

Brought 2 wardrobes for my kids room from this company at £699 each thinking that it would be better than Ikea quality but man I was wrong. Not only was it the cheapest quality, it was so hard to put together. Have had it about 6 months now and drawers are coming apart and the cupboard doors are frayed. I am so upset with this that I felt I had to come and pre warn anyone who tries to buy from this lot. Seriously wish I had just stuck to my guns and had gone to ikea. This is definitely unacceptable, not only is it expensive it sooooooo rubbish in quality.

After a prompt delivery by a helpfull delivery driver the furniture was erected, very happy with my purchase, looks very nice and the quality seems very good. My only problem was 4 screws missing to fit top shelf, hopefully they are on there way to me.