Brilliant and polite customer service. Item was out of stock online however on contacting the company directly they had a few of the toilets seats left in stock and they were able to tell us a deli... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Early days using the Ultra DR seat, but very good so far. Bought together with Villa toilet. Before and during the purchase, customer service was fast and efficient. The products were delivered in two... Mehr ansehen
Very helpful phone call before ordering regarding the hidden wall hanging frame. I asked for the delivery to be delayed as we were going on holiday which was no problem. Delivered on the requested day... Mehr ansehen
I received excellent service from the lady I spoke to when trying to decided on the best toilet for my disabled husband. Deliver was prompt and on time. Product is great, so Much so I’m looking t... Mehr ansehen
Unternehmensdetails
- Bäderstudio
- auch in
- Badezimmerrenovierung
- Elektronikunternehmen
- Fachgeschäft für Haushaltsgeräte
- Lieferant medizinischer Geräte
Vom Unternehmen geschrieben
Washloo - The Smart Toilet Specialists
Kontaktinformationen
Unit 6 Warren Farm, CH8 9DE, Sarn, Vereinigtes Königreich
- 01745 560094
- customerservices@washloo.co.uk
- washloo.co.uk
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Das haben sich andere Leute angesehen
Helpful friendly, great selection of goods.
Helpful friendly, knowledgeable staff. very good selection of sanitary hardware.
I would have no hesitation in recommending this company. I shall definitely use them again.
I had researched many companies prior to ordering from Washloo and they were definitely the best with a selection of goods I was unable to source from other well known companies. Karen, and all the staff (family) were amazing.
Fantastic after sales service.
The service we have received from Karen and the Washloo technical team this week has been outstanding . Customer service as it should be but so rarely is these days.
We had an annoying and persistant leak around our Washloo toilet which completely baffled our plumber. It happened spasmodically and without any obvious reason. Karen offered advice and , when the plumber had tried everything he could think of , she involved a colleague who sent a replacement part which was the answer. Great relief all round !
Thank you to all involved.

Antwort von Washloo
Amazing toilet
Amazing toilet, I went on holiday to Japan, out there they have these toilets in every hotel or public restroom, after using them for 2 weeks I had to purchase one for my home. I can't recommend them enough.
Excellent washloo product
Arrived on time,well packed,easy to install, works excellent, glad we had the remote control model
Washloo are a fantastic company
Washloo are a fantastic company, they delivered on time and the unit is great, I can totally recommend this company without any hesitation.
From ordering to delivery this company…
From ordering to delivery this company was first class.If I need anything in the future I won't hesitate to order again.
Family run buisness that you can…
Family run buisness that you can actually communicate directly with, fantastic products with excellent after sales.
Highly recommend
Fantastic product and wonderful team to deal with. Effortless communication and delivery. Everyone loves my washloo!!
We have just invested in our second…
We have just invested in our second Washloo given our great experience with the first one. Customer service is A1 and technical support second to none. This product does what it says on the tin and has helped my partner who has MS to remain more independent.
Peace of mind
I suffer from pelvic radiation damage and therefore don't always make it to the loo. Knowing I have my washloo installed and working, means I can clean myself quickly and efficiently without causing myself too much anxiety.
The wrong user manual was sent
The wrong user manual was sent. Please can you send me the correct one.
Thank for your helpful response. It might be a good idea to put your phone number on all the manuals so that it is immediately to hand. For the consumer this would useful.

Antwort von Washloo
Excellent all round
Fast delivery, excellent customer service and superb product. Very happy!
Service and produce were great
Service and produce were great. At least we've had no problems with the toilet seat so far. Got plumber to increase water flow to max for better results.
My Washloo Sensation
After searching for Months for a Japanese toilet with the functions we wanted at a price that was not astronomical.
We were r3commended the TOTO as @ brand. A quality toilet with a price to Match.
I came across the Washloo brand. I contacted them to arrange to view their product’s in Holywell, ,North Wales.
The the staff were very knowledgable an helpful.
I decided on the Sensation wall mount, I placed my order and they delivered on a convenient date to match the installers work schedule.
Nothin but praise for the staff and product.
We drove to North Wales from Wigan to see the Wasloo and wa# impressed with the quality of the Sensation.
My wet room installer has fitted many Japaneses toilets and he commented on how good he felt the Washloo was.
Mdplumbing and bespoke bathrooms
It’s been an excellent experience
It’s been an excellent experience. Such a great product. I would highly recommend.
Very prompt and efficient service
Very prompt and efficient service: extremely friendly lady on the end of the phone - would recommend this company
Washloo waisters
Washloo sent out a toilet that was leaking from the start. After months of complaining and many hours cleaning up the wet floor I finally sent the faulty goods back only to be charged for the privilege. I’d personally look for another product as I did. MUCH CHEAPER AND BETTER QUALITY
UPDATED REVIEW: Following on from the commical response from Washloo where you have tried to blame me and my company for the faulty product you sent which had been previously broken and siliconed to try and make it usable! The toilet was fitted by a plumber with over 30 years in the trade and he has also fitted the new toilet I have and no problems with that!
The abusive language comment - we do not use abusive language, there was frustration on our part for the many many calls we made to you to try and resolve this issue which you took no ownership for. We tried all the solutions you gave us and they still didnt work or stop the leaking.
Being away for months on holiday?!?! Really - is that your argument.
Trustpilot is a platform to be able to with a fair review of products and services - just because you dont like our review you cant class it as harmful and illegal!!!
We stand by this review - look elsewhere people!!

Antwort von Washloo
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