Watsons Pantry Bewertungen 

223
•
TrustScore 4 von 5

3,8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Shaista and Selam called and helped me Sign up to Watsons pantry to make savings on fresh farm and bakery items, they were lovely, polite young ladies who explained everything so well. Also I am all... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I subscribed today to Watsons Pantry today.I got the opportunity to meet lovely ladys Shaista and Selam .Really helpful with their recommendation ,and lovely service they deliver.Fresh and basic prod... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Broken login system (to be updated once resolved) I tried to change my password and was locked out of my account. Neither the old nor the new password works, and the "Reset password" option nev... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Seby and Arda were fantastic salespeople - their synchronised glasses and grin made me really really laugh upon opening the door. But genuinely nice folk and I’m looking forward to the eggs and soymil... Mehr ansehen

Unternehmensdetails

  1. Milchlieferservice
  2. auch in
  3. Geschäft für Milchprodukte

Über Watsons Pantry

Vom Unternehmen geschrieben

Watsons Pantry is here to power your morning cuppas, to make lunchbox-packing a little easier, and family breakfasts that bit smoother.

When you shop with us, you’ll enjoy BIG savings on all the basics your family loves for breakfast and beyond. You can count on us to keep your fridge stocked with fresh essentials in-between those big weekly shops.

We go the extra mile (literally!) to make sure your family gets exactly what they need, right on time. Our amazing value service lets you set up regular orders at a frequency that suits you, with delivery that’s always free.

VISIT OUR WEBSITE


Kontaktinformationen

3,8

Gut

TrustScore 4 von 5

223 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

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3,8

Alle Bewertungen

(223)

129 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 4 von 5 Sternen

Smooth drinks/service

Professional, true to their word with the delivery of service. Juices are very tasty to the last drop. Would love for your company to restart distribution of bottled juice.

21. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Fantastic service!!!

Fantastic service! I can’t believe the prices, everything is so affordable, and it’s all delivered for free. I couldn’t recommend this enough, it’s saved me so much time in the mornings and the product quality is great too. The milkman is fantastic as well. Super happy with everything!

11. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Milk&More under a different Name.

Because they do not reply to emails to the customer service email address they provide. I thought I would leave a review here based on my first order. This is the email I sent- so you can see my problem. I will not be ordering from them again.

I was shocked to be given OATLY as a substitute this morning on my first order - rather than the fresh OATO milk I had ordered.
It kind of defeats the point in ordering this, I was told it was family run when I signed up at the door, but the transaction has also come out as Milk&More.
The Milk itself is not Watsons Pantry but Freshway?
I did not agree to substitutions and if I wanted OATLY milk I can just buy it in bulk, After all its long life milk.

23. Februar 2026
Bewertung ohne vorherige Einladung
Watsons Pantry-Logo

Antwort von Watsons Pantry

Hi,

Thank you for taking the time to share your experience with us.

We sincerely apologize for the disappointment caused with your first order.

We tried to call you earlier to further discuss this issue but unfortunately, we could not get through. Our system automatically generates a substitute item when the desired product is unavailable, to ensure customers are not left without anything.

However, we completely understand this was not what you wanted, and we take your comments very seriously. We have passed your feedback to the relevant department to ensure this does not happen again.

In addition, we have updated our website so you can change your settings to opt out of receiving substitute items in the future. We have also responded to your email and please check the details in our reply.

We appreciate you highlighting these issues, and we're committed to improving our processes to prevent such errors in the future.

Should you require any further assistance, please do not hesitate to get back in contact with us!

Best Regards,
M.Ali

Bewertet mit 5 von 5 Sternen

Fabulous service

Fantastic service, always delivered for when I get up. Payments are easy and only one substitution since I started with them and that was because of the snow and they gave me an extra loaf of bread for the inconvenience. Would recommend to anyone 👌🏻

19. Jänner 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Such a great service

Such a great service. The team cannot do enough to help when querying orders and the drivers are so friendly. The app makes it so easy to keep track of my orders and there is always fantastic communication if delivery days need to change for bank holidays.

15. Jänner 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great service and back to old fashion…

Great service and back to old fashion traditions, milk is always on the doorstep before we wake up. Easy to postpone deliveries using the app if your on holiday was very skeptical when we first signed up but am now very surprised by the service and would recommend to others and have done.

24. Dezember 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Remi the rat, not the mouse.

Brilliant guy came to the door with charisma and enthusiasm. Didn’t make me feel forced, told me the pros, was very honest and straightforward. Had a good laugh. Now a customer of Watson’s pantry. Thanks Remi.

3. Dezember 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Watsons driver smashed into parked car!!

We used watsons pantry for a few months and were generally happy with the products and service until a serious incident happened last Friday!
At 2.04 am the watsons pantry delivery driver reversed at speed into my sons parked car smashing the headlight and damaging the front bumper significantly. The driver then drives off without acknowledging his error. We reported the issue to watsons pantry who said unless you provide evidence we are not interested. We have ring doorbell evidence however 5 days later they are still not admitting fault or liability, so my son has no car and we are left with the cost and inconvenience of dealing with this while they take their time. All they need to do is advise who was the driver and the reg to their insurer so this can be dealt with and we all move on!
Watsons Pantry we are the victim of your drivers error take responsibility and show compassion to the person who’s car you have damaged. You only find the true ethos of a company when problems occur! Happy to amend my review if this get resolved in the next 24 hours!

21. November 2025
Bewertung ohne vorherige Einladung
Watsons Pantry-Logo

Antwort von Watsons Pantry

Hi Andy,

Thank you for reaching out and sharing your experience with us. We sincerely apologize for the distress caused by the incident. We understand how frustrating this situation must be, especially given the inconvenience it has caused you and your son.

We want to assure you that we take such matters seriously and are committed to resolving them as swiftly as possible. As previously communicated, we have provided our insurance details via email and phone, and they are currently handling the case. We appreciate your patience during this process.

Your feedback is invaluable to us, and we are dedicated to improving our services based on customer experiences like yours. If there’s anything further we can assist you with or if you have additional concerns, please do not hesitate to reach out directly.

Kind Regards,
Seemab Sarfraz

Bewertet mit 3 von 5 Sternen

Week one and 2 out of 3 items missing

Salesman was actually very friendly and chatty. Thought I'd try milkshake and yogurts. Delivery was scheduled for this morning. No milkshakes. Didn't rate the quality of the yogurt either. Too watery. I've cancelled my account. Won't be using them again. And they don't do gluten free bread which is a shame.

14. November 2025
Bewertung ohne vorherige Einladung
Watsons Pantry-Logo

Antwort von Watsons Pantry

Hi Pauline,

Thank you for sharing your feedback.

We’re sorry to hear about your experience and appreciate you bringing this to our attention. We’ve sent you a separate email to assist further, and you can also reach us directly at customerservices@watsonspantry.co.uk.

We truly value your support and will do our best to regain your trust in our service.

Best Regards,
Seemab Sarfraz

Bewertet mit 1 von 5 Sternen

door to door sales is not the right way…

door to door sales is not the right way to go about selling products. This is 2025. People dont want their doors knocked on, by big fellas standing at the door, my wife was not happy to see a big guy standing at my door with a watsons gilet on that didnt even look legit. Be vigilant next time he knocks the doors round the area he did today as my dog is very big and doesn't like unepected visitors. Ps... if we wanted to use your service we would contact you.... thanks.

12. November 2025
Bewertung ohne vorherige Einladung
Watsons Pantry-Logo

Antwort von Watsons Pantry

Hi Darren,

Thank you for taking the time to share your thoughts regarding your recent experience with our door-to-door sales approach. We genuinely appreciate your feedback, as it helps us improve our services and better understand our customers' preferences.

To address this matter in detail, we have sent a separate email to discuss your experience further.

If you would like to reach out directly, please feel free to contact our customer service team at customerservices@watsonspantry.co.uk. We are here to assist you and ensure that any issues are resolved promptly.

Thank you once again for bringing this to our attention.

Kind Regards,
Seemab Sarfraz

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