Shaista and Selam called and helped me Sign up to Watsons pantry to make savings on fresh farm and bakery items, they were lovely, polite young ladies who explained everything so well. Also I am all... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I subscribed today to Watsons Pantry today.I got the opportunity to meet lovely ladys Shaista and Selam .Really helpful with their recommendation ,and lovely service they deliver.Fresh and basic prod... Mehr ansehen
Broken login system (to be updated once resolved) I tried to change my password and was locked out of my account. Neither the old nor the new password works, and the "Reset password" option nev... Mehr ansehen
Unternehmen hat geantwortet
Seby and Arda were fantastic salespeople - their synchronised glasses and grin made me really really laugh upon opening the door. But genuinely nice folk and I’m looking forward to the eggs and soymil... Mehr ansehen
Unternehmensdetails
Über Watsons Pantry
Vom Unternehmen geschrieben
Watsons Pantry is here to power your morning cuppas, to make lunchbox-packing a little easier, and family breakfasts that bit smoother.
When you shop with us, you’ll enjoy BIG savings on all the basics your family loves for breakfast and beyond. You can count on us to keep your fridge stocked with fresh essentials in-between those big weekly shops.
We go the extra mile (literally!) to make sure your family gets exactly what they need, right on time. Our amazing value service lets you set up regular orders at a frequency that suits you, with delivery that’s always free.
Kontaktinformationen
Vereinigtes Königreich
- 0800 008 6652
- customerservices@watsonspantry.co.uk
- watsonspantry.co.uk
3,8
Gut
223 Bewertungen
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Great Sales Team
Helpful sales team and a big shout out to Ines Westwood who was really professional and went through the whole process with us. Haven't had our first order yet but the app looks really simple to use so look forward do our first order.
16. Juni 2026
Bewertung ohne vorherige Einladung
Had a few issues with my deliveries…
Had a few issues with my deliveries some times get the wrong items still waiting for my welcome pack
12. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Watsons Pantry
Hi,
Thank you for sharing your feedback with us. I’m really sorry to hear about the mix-ups with your deliveries and the delay in receiving your welcome pack.
I completely understand how frustrating this must be and I want to apologise sincerely for the inconvenience.
To help us get this sorted quickly, please drop us a note at customerservices@watsonspantry.co.uk with your account details or the email address linked to your account.
Once we have that information, our team will look into the issues straight away and make sure everything is resolved for you.
We truly value your patience and hope you’ll give us the chance to put things right.
Best regards,
Nauman
Great potential, but recent service has been poor
I really want to love Watsons Pantry because our first year with them was excellent. Sadly, something has gone wrong in the last 3 months. The overall performance has declined significantly. We are facing delivery inconsistencies nearly every week, and several items have arrived in damaged packs.
It feels like they are struggling with quality control or courier issues recently. I really hope management addresses this, as we’d love to get back to the reliable service we used to have.
1. April 2026
Bewertung ohne vorherige Einladung
Antwort von Watsons Pantry
Hi,
Thank you for taking the time to share your experience, and I’m really sorry to hear about the difficulties you’ve faced with our service recently. I completely understand your frustration and apologise for the inconvenience this has caused you.
Please allow me to provide you with a direct email address where our team can assist you further: customerservices@watsonspantry.co.uk.
We had previously requested some account information to look into this for you, but we haven’t received a response yet.
If you could kindly email us at the address above with your account details or the email address linked to your account, we will investigate and get this sorted for you.
Once again, I apologise for the frustration caused, and I hope you’ll give us the opportunity to put things right.
Best regards,
Nauman
Avoid this company
Tried this company for milk delivery. Mondays delivery had everything except the milk. Wednesday delivery (today) yes you guessed it no milk or eggs today Avoid using this company. They have lost another customer now won’t be using them again
10. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Watsons Pantry
Hi Kathryn,
We’re really sorry to hear about your recent deliveries regarding incomplete orders, especially with essentials like milk and eggs missing.
We did try to give you a quick call but couldn’t get through, so we’ve sent you an email with more details and to help resolve this for you.
Please rest assured that your feedback has been shared with the relevant team and the issue has been escalated so it can be properly reviewed.
We’re taking this seriously and working to make sure this doesn’t happen again.
Thank you for bringing this to our attention, we truly appreciate it and hope we can put things right for you.
Warm Regards
Nauman
Great service, great product
Great service - so nice to wake up to fresh eggs and milk on the doorstep.
Care is taken over delivery and they will place your items in a cool bag
29. Mai 2026
Bewertung ohne vorherige Einladung
I HAVE BEEN HAVING WATSON;S DELIVERIES…
I HAVE BEEN HAVING WATSON;S DELIVERIES FOR A WHILE NOW .GOOD ITEMS VERY GOOD DELIVERIES .IT DOES NOT MATTER WHAT THE WEATHER IS YOUR ITEMS WILL BE THERE.
12. Mai 2026
Bewertung ohne vorherige Einladung
Deliveries allways in the expected…
Deliveries allways in the expected window
22. Mai 2026
Bewertung ohne vorherige Einladung
Really digusted at the service i…
Really digusted at the service i recieved did not recieve my order of over 15 pound said left it at 7 in morning then 3 in the morning told me that i recieved it the 24th may when still only the 14th may asked for a refund still not recived it so please listen to this do not use them or you will be disapointed
7. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Watsons Pantry
Hi Michelle,
We are very sorry to hear about the experience you had with your recent order and the confusion around the delivery date. We completely understand your frustration.
A full refund has now been processed for your order, and this matter has been escalated to our relevant team to investigate further. We will ensure steps are taken so this does not happen again.
Thank you for bringing this to our attention, and we appreciate your patience.
Best regards,
Nauman
Have no complaints whatsoever
Have no complaints whatsoever. The milk and eggs are always fresh, left exactly where I’ve asked them to be. Great service.
12. Mai 2026
Bewertung ohne vorherige Einladung
No milk delivered twice in a row
No milk delivered twice in a row, not even a substitute left, said would look into it, but never got back to me. Asked them to close my account, absolutely no response after two weeks. Never using them again
30. April 2026
Bewertung ohne vorherige Einladung
Antwort von Watsons Pantry
Hi Jean,
Thank you for taking the time to share your experience with us.
We sincerely apologize for the inconvenience and frustration you’ve faced with our service.
We have refunded you for the missed deliveries of milk and we have escalated this issue to the concern department to make sure this won't happen again.
We appreciate you highlighting these issues, and we're committed to improving our processes to prevent such errors in the future.
Should you require any further assistance, please do not hesitate to get back in contact with us!
Kind Regards,
M.Ali
Great
Great, always delivered on time, good quality products. Saves me forgetting to get milk twice a week!
5. Mai 2026
Bewertung ohne vorherige Einladung
All went wrong from the get go
I had high hopes but upon first delivery they missed out my milk, which was the main thing I wanted to use their services for. The process to report it was a headache in itself, they refunded me but then offered to send a free sample so I could taste it. Sounded fair enough and I still want a milk (and other bits) subscription so was looking forward to them rectifying the mistake but on the day they just sent an email they were unable to send it. ABSOLUTE JOKE OF A COMPANY. I will be going back to my local farm even though more expensive, I may actually get what I ordered.
29. April 2026
Bewertung ohne vorherige Einladung
Antwort von Watsons Pantry
Hi Paulina,
We sincerely apologise for the disappointing experience you had with your first delivery.
Unfortunately, due to availability issues at the depot, your milk was missed from the order.
While a refund was processed automatically, we understand this did not resolve the inconvenience caused.
We also regret that the free sample we offered could not be sent as planned. This matter has been escalated to the relevant team to ensure such issues are properly addressed and prevented from happening again.
We truly value your feedback and are committed to improving our service.
Best regards,
Nauman
recommened
Easy to order and amend delivered when expected reasonable prices.
2. April 2026
Bewertung ohne vorherige Einladung
Always delivered on time
Always delivered on time, no hassle.
24. April 2026
Bewertung ohne vorherige Einladung
Milk delivered early always there when…
Milk delivered early always there when I get up at 6.30. No issues with service or milk quality. No boaver either so all good for me. 👍
24. April 2026
Bewertung ohne vorherige Einladung
You can tell how good a company is when…
You can tell how good a company is when they act accordingly to rectify mistakes. The driver delivered my order to the wrong address, I highlighted the issue and the customer service team via messenger and email were on it and sorted the issue. I got my order albeit 2 days late and an apology voucher and email. So all good. After the initial teething problems Watsons Pantry came good hence the 4 stars.
18. April 2026
Bewertung ohne vorherige Einladung
So nice to have fresh milk delivered to…
So nice to have fresh milk delivered to our door, no more running out if milk at the last minute.
14. April 2026
Bewertung ohne vorherige Einladung
This is the milk from cows isn't…
This is the milk from cows isn't artificial,
9. April 2026
Bewertung ohne vorherige Einladung
Fresh milk & eggs delivered to the doorstep
I’ve been using Watsons Pantry for about 3 months and I love having fresh milk and eggs delivered to my door. I never run out of milk any more! Good quality products too. Always arrives on the correct day and they even brought the delivery forward to Good Friday so I wouldn’t miss out on my Easter Monday delivery. Would highly recommend!
3. April 2026
Bewertung ohne vorherige Einladung
Milk and more under a different guise
Milk and more under a different guise. Watsons Pantry is without doubt a complete scam. A company that does not deliver on its promise. So pleased i found out sooner rather than later and only got scammed for a relatively small sum of money. Does not answer messages on socials. Beware !
24. März 2026
Bewertung ohne vorherige Einladung
Antwort von Watsons Pantry
Hi Sebastian,
Thank you for taking time to review our services.
We are sorry to hear about your experience with Watson's Pantry. As we already addressed your issue via our social channels, we hope everything has now been sorted out to your satisfaction.
We value your trust and take such concerns seriously. Please rest assured that we are continuously working to improve our service and communication so that similar issues do not occur again.
Your feedback helps us identify areas where we can do better.
If you have any further concerns or require additional assistance, please don’t hesitate to reach out to us directly.
Kind Regards:
Zaeem Zahid
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