Delivered promptly, on querying the delivery, received a rapid response. Product is fab, each roll lasting two days for a family of five (including adult children). Look really cool in the bathroom... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Very helpful support staff. When Evri had trouble locating my order from Bazoo, Rizelle from support was able to promptly set me up with a replacement from DPD
Highly recommend this company due to excellent products and value for money. By buying you save trees and protect 100m2 of endangered habitat with each order. Amazing customer service and one time whe... Mehr ansehen
Absolutely love Bazoo. Strong soft toilet rolls and strong absorbent kitchen rolls. All lasts ages, reasonably priced and brilliant customer service. And most importantly it’s helping save the planet... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
The UK’s most sustainable household products, made with the planet in mind. Our bathroom and cleaning range has expanded quickly as our customers enjoy our high quality products which help reduce plastic and safeguard our planet. We are a small UK based company and help protect 100 m2 of endangered habitat for every box sold. Thank you for your support!
Kontaktinformationen
Unit 2 Station road, GU30 7DR, Surrey, Vereinigtes Königreich
- support@wearebazoo.com
- wearebazoo.com
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 80 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
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Das haben sich andere Leute angesehen
Absolutely love this toilet paper
Absolutely love this toilet paper and it’s such a treat to have it arrive straight to the door. We have also just started using the tissues and they are so nice - definitely will be sticking with them! They have great customer service, responding very quickly to queries and resolving my issue.
Great comunication, fast response to queries
Love what they do, and it's always easy to switch delivery day if I'm away or haven't used all the product before the next scheduled delivery.
Great customer service.
Great product at a fair price. But the special thing about the company is the customer service. I recently had a delivery go astray and they immediately sent a replacement. Then, when my first delivery turned up as well as the second, I offered to send the replacement back, but they said to keep it. Very generous.
The product is amazing
The product is amazing, I actually chose them over other businesses because they were small and local.
Great customer service, Great Company 5 stars all round
Great customer service and great loo…
Great customer service and great loo roll!
The first delivery failed to arrive
The first delivery failed to arrive. Bazoo were so helpful and thoughtful and immediately resent the order with another company. They were excellent in their customer support - far better than most of my experience. Also the products are excellent.
very reliable service
very reliable service order comes beautifully packaged efficiently delivered and I don't run out - and the bonus is it is delivered to the door - no more carrying home large packets. good product too - what's not to like!!
Brilliant in every way!
Great product and fantastic customer service!
Tried many but theses are the best
I have tried many “ Eco “ loo rolls but in my opinion these guys are the best ! Quality and the environmental message work for us .
The best loo roll ever
The best loo roll ever! Amazing quality, feels much better than that other brand, and their customer service is super quick and responsive too. My only problem is that the rolls last too long! I had to reach out to cancel my order because I still have lots left and they responded in minutes. Super happy 😁
Absolutely love this company best loo…
Absolutely love this company best loo rolls ever, last for ages. These are not just any old toilet paper, you need to try you'll never try another.
Fab customer service
Lovely paper in beautiful colourful wrappers which cheers up my bathroom and amazing customer service especially Rizelle!!
Not a great first experience, unfortunately
Update:
Updating to two stars as when I emailed them with cancel in the subject line (a second email, as I did email after 48 hours to query whether it had shipped), I received an immediate response saying that they would consider it lost by Evri, as they had shipped it. However...they're out of what I'd ordered so offered two different replacement options.
As it's now entering day 5, I will be buying different loo roll, and requested a refund which I have been advised they have processed.
While customer service was very quick and helpful when I requested cancellation, I'm just not convinced Bazoo has the infrastructure to grow its customer base at this time, especially reading reviews of others who have run into the same thing.
Original:
Ordered loo roll on 48 shipping. Well, it's now four days later and the courier doesn't even have the package from Bazoo yet.

Antwort von Bazoo
Quality Company
Bazoo has created a quality company which is very genuine, and the products are awesome which are non toxic which makes a massive difference in one's life, and to mother nature...! I would recommend "Bazoo" to people who are looking to start using toxic free toilet paper and detergent etc..! Bazoo also answers your emails (if open) and ordering products is easy and simple..! I appriciate what Bazoo have done for the people 🙏🙏
Great toilet paper and customer support.
Great toilet paper and customer support.
The products are great and staff are too!
The products are great. Whenever I have had to reach out to customer service, replies have been friendly and helpful and usually within 24 hours.
It must be that you are allocated to a staff member, as conversations become personalised with that person, which is great!
Extremely disappointed that Bazoo…
Extremely disappointed that Bazoo failed to answer an order enquiry accurately which resulted in me then receiving 2 x 48 rolls instead of 1. The error was clearly their end but they were unwilling to honour their responsibilities under various consumer legislations and has resulted in me triggering a chargeback. All totally avoidable and a huge waste of my time trying to amicably resolve. They have lost mine and my family's custom as a result.

Antwort von Bazoo
First class
I've been a regular buyer of loo roll and kitchen roll for a couple of years now. I tried a couple of brands of eco loo rolls beforehand and Bazoo is by far the best. Customer service also excellent, one item from my last order was lost by the courier but Bazoo immediately replaced it, no quibbles. Very impressed.
Very good product
Very good product, lasts ages and great to have it delivered to the door
Customer Service very helpful and sorted an issue, that was not their fault, quickly and efficiently
Quality product
Quality product - and great wrapping. Great to have them delivered to the door.
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