Replacement Received After Nearly Three Months
I placed an order through the Wedgwood Canada website on July 22, 2026, and received an item with a damaged piece. After submitting a damage claim, I made multiple follow‑up attempts to obtain updates on the status of the claim and replacement.
The replacement was eventually approved, but despite several requests, I was never provided with a shipping date, tracking information, shipment confirmation, or delivery notification. The replacement ultimately arrived on October 20, 2026, complete and undamaged, but its arrival was unexpected because I had received no shipping updates.
While the issue was ultimately resolved, it took nearly three months from the original order date to receive a satisfactory product, and the process required significant follow‑up communication on my part.







