Westwoodmotorgroup Bewertungen 

221
•
TrustScore 5 von 5

4,9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

As a construction company our workforce grows and shrinks dependent on the work flow. For this reason we needed a company that would be able to provide vehicles, reliably, sometimes with short notice... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

A huge thank you to Jason & Beth @ Westwood, who always provide outstanding service from start to finish! Nothing is too much trouble. Friendly, professional, and so very helpful- a real credit to... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Cathy. Wigan branch The company I work for have hired vans off Westwood motor group for a couple of years now, absolutely brilliant! There’s one person I communicate with now and again in s... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Absolute great experience. Called yesterday for a short term hire car. A few hours later the car was sat on the drive. Zara was brilliant from the first point of contact to delivery. In my opinion... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Mietwagenanbieter

Vom Unternehmen geschrieben

Est. in 1987, we have provided car and van rental from our site in Wigan to the rest of the U.K. We are proud members of the BVRLA, and the Official Supplier and Sponsor of Wigan Athletic. Offering some of the very best prices backed up with our price check guarantee, whatever size of fleet we can help; providing you with a fast, friendly and efficient service. Whether it's Daily Hire, our Flexible Rental or Contract Hire options, we provide a fantastic vehicle at a great price, backed up with a superior service. Receive free upgrades and additional discounts when you open a Business Account with us. Our fleet vehicles are maintained to the highest standards, which are available to purchase with full service history.


Kontaktinformationen

4,9

Hervorragend

TrustScore 5 von 5

221 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,9

Alle Bewertungen

(221)

32 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Top spec and great price…

This is the 3rd van I’ve bought from Westwood, and as always it was a straightforward and pleasant experience. I bought this van through Yolanda, who was very welcoming and helpful. In my experience the vans at Westwood are very competitively priced and top spec.

9. März 2023
Bewertung ohne vorherige Einladung
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Antwort von Westwoodmotorgroup

Thanks so much for your kind words Peter and also for your continued business. I'll be sure to pass on your praise to our Yolanda too. - Chris Melling (Managing Director)

Bewertet mit 5 von 5 Sternen

Really great experience from start to…

Really great experience from start to finish. This our second van purchased from Westwood and on both occasions Bethan has been superb. Nothing is too much trouble and always happy to help find us the correct vehicles we require.

28. Februar 2023
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Antwort von Westwoodmotorgroup

Thanks once again for your business Craig and for taking the time to single out our Bethan for kind praise. - Chris Melling (Managing Director)

Bewertet mit 5 von 5 Sternen

Excellent service, 10/10

Cliff and Dave really helped me out from start to finish, Cliff went out of his way to Coe and pick me up on the day of vehicle collection as he lived close by. Great service, I can’t recommend this dealership enough, fantastic, thank you guys!

9. Februar 2023
Bewertung ohne vorherige Einladung
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Antwort von Westwoodmotorgroup

Thanks so much Dave, I'm glad our team looked after you so well and earned your praise. - Chris Melling (Managing Director)

Bewertet mit 5 von 5 Sternen

great service from cliff

Cliff was absolutely fantastic from start to finish really helpful and really polite, definitely recommend dealing with Cliff at Westwood!

30. Jänner 2023
Bewertung ohne vorherige Einladung
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Antwort von Westwoodmotorgroup

That's such lovely feedback, I'll be sure to pass that on to Cliff. Thanks so much James. - Chris Melling (Managing Director)

Bewertet mit 5 von 5 Sternen

Cliff was really helpful

Cliff was really helpful, knowledgeable and very friendly. He kept me fully informed at every step of the way. I would definitely recommend him and the company to friends and family.

13. Jänner 2023
Bewertung ohne vorherige Einladung
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Antwort von Westwoodmotorgroup

That's great to hear. Thanks s much Wendy for taking the time and trouble to leave Cliff a review. - Chris Melling (Managing Director)

Bewertet mit 5 von 5 Sternen

Horsebox Hire

Recently hired the horse box Sat - Mon and the whole experience was great.
Booked the box a few weeks in advance and was told cost / documents required upfront.
Went in to collect and it only took 15mins before I was given the keys. Dealt with Nichola who was lovely and made sure everything was sorted for me.
When I dropped the horse box back off on Mon lunch, again everything was made easy and my security deposit was refunded within 2days.
Brilliant service and would highly recommend.

7. November 2022
Bewertung ohne vorherige Einladung
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Antwort von Westwoodmotorgroup

Thanks Becky. I'm so glad you had a great experience and that our Nichola looked after you so well.

I do hope you'll choose us again next time.

- Chris Melling (Managing Director)

Bewertet mit 5 von 5 Sternen

Bethan and Jason were great from start…

Bethan and Jason were great from start to end. Very efficient pick up and drop off. The vehicle was immaculate.

Will definitely use again.

Thank you

31. Oktober 2022
Bewertung ohne vorherige Einladung
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Antwort von Westwoodmotorgroup

Thanks Steve, I'm very happy that Bethan and Jason did such a great job looking after you. Thanks for taking the trouble to leave us a review.

- Chris Melling (Managing Director)

Bewertet mit 5 von 5 Sternen

I bought a used van from Yolanda at…

I bought a used van from Yolanda at Wigan and the whole process was seamless and hassle free.
I bought it remotely having viewed a video and when it arrived the van was as described and spotless.
With free delivery and no hassle handover I was very impressed from start to finish and the van was far cheaper than anywhere else.
What’s not to love !

18. Oktober 2022
Bewertung ohne vorherige Einladung
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Antwort von Westwoodmotorgroup

Thanks so much Nick, that's such a wonderful review. I'm delighted that our Yolanda looked after you so magnificently and I'll be sure to pass on your kind praise. - Chris Melling (Managing Director)

Bewertet mit 5 von 5 Sternen

Luton van hire.

Very nice customer service from the minute we walked in. Everything went very smoothly and clear instructions were given. Van was neat.

8. Oktober 2022
Bewertung ohne vorherige Einladung
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Antwort von Westwoodmotorgroup

Great to hear, I'm glad everything went well for you. Thanks for your kind review. - Chris Melling (Managing Director)

Bewertet mit 5 von 5 Sternen

Excellent Honest & Down to Earth Hire

Having hired a Ford Luton van from Westwood on two occasions, I would thoroughly recommend Westwood. They recognise that customers are in fact going to take care of their vehicles through choice and don't push silly add on insurance for windscreen breakages, punctures, etc.
Jason & Kate provided a friendly, professional, honest, common sense and professional approach on both occasions. A pleasure to deal with them!

4. Oktober 2022
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Antwort von Westwoodmotorgroup

That's very kind of you to say Mike, thanks for this wonderful endorsement and I do hope we'll see you again soon. - Chris Melling (Managing Director)

Bewertet mit 5 von 5 Sternen

Hired a Ford luton van & the customer…

Hired a Ford luton van & the customer service was exceptional from start to finish 👌

Pre paid & the van was waiting and ready to go on arrival

Kate was very helpful has always 👍

2. August 2022
Bewertung ohne vorherige Einladung
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Antwort von Westwoodmotorgroup

I'm delighted that our Kate was able to look after you so well Karen. Thanks for taking the trouble to leave us a review. - Chris Melling (Managing Director)

Bewertet mit 5 von 5 Sternen

I was very happy with the service

I was very happy with the service
.Bethan was really helpful and I would recommend Westwood to anyone

3. Oktober 2022
Bewertung ohne vorherige Einladung
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Antwort von Westwoodmotorgroup

You're very kind Daron, I know how happy good reviews make Bethan, so it's been a pleasure to pass on your praise.

- Chris Melling (Managing Director)

Bewertet mit 5 von 5 Sternen

Van purchase

Don’t normally leave reviews, but Cliff from Westwood motor group in Bolton went above and beyond when purchasing my van from them. He stuck to his word and sorted any enquiries I had against the van and had it ready for me on the day we agreed, and still insists on doing so after I purchased the van… it goes a long way!
It’s nice to know you’re in good hands.
Thanks for the business Cliff. kind regards; Christopher

22. September 2022
Bewertung ohne vorherige Einladung
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Antwort von Westwoodmotorgroup

I've taken some time to pass on your praise Chris, thanks for your business and for taking the time to leave Cliff a review. I wish you many happy, productive miles in your new van.

- Chris Melling (Managing Director)

Bewertet mit 5 von 5 Sternen

Great service from Jason

Great service from Jason. Very professional, pleasant and extremely helpful. Would certainly do business with them again. The van was also immaculate and ran perfectly!

1. Oktober 2022
Bewertung ohne vorherige Einladung
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Antwort von Westwoodmotorgroup

Great to hear, thanks for your review Lance, I'm glad everything went so well for you. - Chris Melling (Managing Director)

Bewertet mit 5 von 5 Sternen

Great service

Great value, great vehicle and really helpful service from both Jason and Bethan

26. September 2022
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Antwort von Westwoodmotorgroup

Great to hear! Thanks so much for leaving us a review. - Chris Melling (Managing Director)

Bewertet mit 5 von 5 Sternen

Rented a car via Yolanda

Rented a car via Yolanda. She was so helpful from start to finish. Went all out to make sure i had a car for when i needed. A lovely friendly lady, who made sure the process was simple. Collected and signed for with Cliff who was also friendly and professional had a fab chat!
Great. Would recommend.

24. September 2022
Bewertung ohne vorherige Einladung
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Antwort von Westwoodmotorgroup

It gave me great pleasure to pass on your kind words to Yolanda and Cliff. Thanks so much for taking the trouble to leave us a review! - Chris Melling (Managing Director)

Bewertet mit 5 von 5 Sternen

Great service

Great service, not ripped off like some companies, a fair price & quick efficient service.
Would recommend them to anyone requiring a rental.
Thank you Westwood

24. September 2022
Bewertung ohne vorherige Einladung
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Antwort von Westwoodmotorgroup

Thanks so much Malcolm, I'm glad we were able to look after you!

- Chris Melling (Managing Director)

Bewertet mit 5 von 5 Sternen

Yolanda and her team in the Bolton Branch

Yolanda and her team in the Bolton Branch were outstanding when we purchased our van from them. She was informative, pleasant, extremely well mannered, helpful and courteous throughout the whole process & really is a credit to Westwood Motor Group. The vehicle was serviced, liveried with a tow bar arranged all without fuss and the company were great to deal with all through their representative sales lady Yolanda. My only request would be for Westwood to consider upgrading their office space where they receive customers as although it was clean and presentable it really could do with an upgrade to make it more accommodating and customer friendly. I would highly recommend Yolanda and her team as having fantastic customer service satisfaction levels to a high standard.

31. August 2022
Bewertung ohne vorherige Einladung
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Antwort von Westwoodmotorgroup

I'm absolutely blessed to have people like Yolanda on my team and it's the best part of my day when I get the opportunity to pass on praise like yours. Thanks so much for taking the trouble.

Thanks also for your constructive feedback on the customer waiting area, I do want to make sure our premises are as inviting as possible, so I'll take a look at what we can do to improve that space at our Bolton Branch.

- Chris Melling (Managing Director)

Bewertet mit 1 von 5 Sternen

Being chased by DVLA for non payment of…

Being chased by DVLA for non payment of car tax on a car I part exchanged. Garage have failed to resolve.

Best to avoid this garage. Failed to carry out pre inspection on new vehicle.

I was told by Chris that you would take car of the car tax as it had already been paid by DD. This obviously wasn't done.

I am very familiar with my responsibilities.. Odd that this has never happened to me before; until dealing with this garage.

How do you propose to resolve? Can you email me the copies you say you sent to DVLA?

5. August 2022
Bewertung ohne vorherige Einladung
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Antwort von Westwoodmotorgroup

As has been pointed out previously, (Please see my response to your last 'review') it is the responsibility of the seller (you) to notify the DVLA that you have sold a vehicle.

This is already very widely known, but any search of the internet will yield an abundance of information on this fact.

If, as appears to be the case, you haven't done this and you're consequently being pursued for unpaid car tax, or fined for failure to declare you've sold your vehicle, while we sympathise, it's not for us to resolve. Although we will, naturally, assist if we can by confirming when the exchange took place etc. You have only to ask.

For your information, following your last 'review', this has been followed up internally and I can confirm that we did post our part of the paperwork to the DVLA along with the paperwork for several other vehicles, however, this does not detract from the fact that the onus is on the seller, not the buyer to advise the authorities.

In respect of your other allegation, and as has also been pointed out previously, every vehicle we sell gets a 140 point inspection prior to sale, including yours. You already know this. I wonder what makes you say otherwise?

This strikes me as an attempt at 'review bombing' rather than a genuine complaint. It may interest you you know that Trustpilot only counts the most recent 'review' from any individual when calculating a 'Trust Score'.

- Chris Melling (Managing Director)

Bewertet mit 5 von 5 Sternen

Unbeatable service

I honestly never go anywhere else Chris and the team at Westwood are second to none. The most competitive hire rates and unbeatable customer service levels. Give them a call before going anywhere else.

24. Juni 2022
Bewertung ohne vorherige Einladung
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Antwort von Westwoodmotorgroup

Thanks so much Gary, aways a pleasure! - Chris Melling (Managing Director)

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