Great set of weights , good quality easy to use. The supplier offered and delivered a first class service, dealing with my order was painless, I placed two orders by mistake and my refund was immediat... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Originally had an adjustable dumbbell pair, after 5 months one began to drop weights that were meant to be locked in eventually hurting me and causing my to lose the skin on one of my toes entirely du... Mehr ansehen
Unternehmen hat geantwortet
Good quality versatile weights and smart bar system. This is an excellent and cheaper alternative to the Les Mills weight bundles. Impressive customer service and fast delivery – would recommend
Excellent equipment, delivery spot on by advanced arrangement via a phone call from company. Delivery was prompt and helpful. Many thanks.
Unternehmensdetails
Vom Unternehmen geschrieben
Welcome to WeTribe & GymFam, where fitness meets community! Founded as a family-run operation, our mission goes beyond just selling fitness equipment; we are dedicated to fostering a supportive community that inspires individuals to reach their health and wellness goals. At WeTribe, we believe that fitness is not just about personal progress but also about building connections with others. Our journey began with a simple idea: to provide high-quality fitness products at affordable prices, making it easier for everyone to be part of a vibrant, health-oriented community. As avid fitness enthusiasts ourselves, we understand the importance of quality gear and the significant impact it can have on your journey. That’s why we handpick each product, ensuring that it reflects our commitment to value and performance. We take pride in knowing our customers by name and understanding their unique needs. We’re here to support you every step of the way, whether you’re just starting your fitness journey or looking to elevate your routine. Join the WeTribe family today and experience the difference that comes from a community that cares. Together, we can achieve greatness!
Kontaktinformationen
Vereinigtes Königreich
- Hello@gymfam.co.uk
- wetribe.co.uk
4,4
Hervorragend
38 Bewertungen
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Good quality versatile weights and…
Good quality versatile weights and smart bar system. This is an excellent and cheaper alternative to the Les Mills weight bundles. Impressive customer service and fast delivery – would recommend
7. April 2026
Great set of weights
Great set of weights , good quality easy to use. The supplier offered and delivered a first class service, dealing with my order was painless, I placed two orders by mistake and my refund was immediate,thank you
7. April 2026
Excellent equipment and service.
Excellent equipment, delivery spot on by advanced arrangement via a phone call from company.
Delivery was prompt and helpful. Many thanks.
26. März 2026
Would definately buy from again
Bought the gym bars and weights, but had a small issue with the bar. Made contact (alas via the spam box first of all, which happens now and again), and everything was made right very quickly and the kit is perfect to use. Things going a bit askew is normal in life, but how those things are dealt with is what matters - and WeTribe were brilliant in making things right. Thank you :)
12. Jänner 2026
Bewertung ohne vorherige Einladung
Ordered the dumbbells
Ordered the dumbbells - great in theory but now completely stuck and won't turn. Only had them a week. No phone number, no live chat, tried emailing - no one getting back to me! Awful product & customer service - expensive and not fit for purpose! How can you not have a phone number for your customers!
9. Februar 2026
Antwort von GymFam
Hi, Sofia
Thank you for your message.
We’re very sorry to hear you’ve experienced an issue with your adjustable dumbbells. We did not receive your initial email — unfortunately, messages from email addresses ending in ymail.com can sometimes be automatically flagged and directed to spam. We have now located your direct email that was sent to us 3 days ago and the contact form from email yesterday,
As a follow up from your Trustpilot review and have sent you a direct reply.
To help resolve this as quickly as possible, please could you send us a short video showing the issue? In many cases, this happens when the weights on either side of the handle have been set to different weight levels, which can cause the mechanism to lock and prevent turning or jamming the mechanism.
We also have a business WhatsApp number you’re welcome to contact for quicker assistance: Message We Tribe on WhatsApp. https://wa.me/447778361469
It’s very unusual for both bars to be faulty; however, if the issue cannot be resolved, we will of course offer either a replacement or a full refund as needed.
We look forward to your video so we can assist further and get this sorted for you promptly.
Kind regards,
Customer Support Team
Great price and good equipment
Easy to order and a quick turn around kept up to date with the delivery
16. Februar 2026
Unsafe adjustable dumbbells
Originally had an adjustable dumbbell pair, after 5 months one began to drop weights that were meant to be locked in eventually hurting me and causing my to lose the skin on one of my toes entirely during use. They sent me a replacement bar which was fine until recently when during exercise a weight fell off and hit me in the face during a workout. On contacting them I got a speedy response offering to pick up the weights - that no one of right mind would ever use again and refund me. Since then I’ve seen no money and no reply to any email. Absolutely disgusting. Their products are completely unsafe AVOID
7. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von GymFam
Sometimes we have to take a view which might seem unpopular. This customer has had there dumbbells for over 14 months and now wants a refund. We agreed to refund after collection at a later date but have been bombarded with pressurised messages even before we can either respond or collect. We don't think this is fair . We believe our products are fantastic and we care about our customers, but as a small family owned business we won't take any more abuse. Sorry. Wetribe is a family and we won't be bullied. We look forward to your comments
Bought a set 3 weeks ago and have now…
Bought a set 3 weeks ago and have now bought another set for a relative.Says it all really.
29. Jänner 2026
Exactly what I wanted
Delivered promptly with no issues, easy to use and store. Exactly what I wanted in a product and at a decent price as well.
22. Jänner 2026
Excellent product!
Excellent product! Website is super easy to use and to checkout. Delivery date/time was spot on and easy to change if needed.
19. Jänner 2026
Super impressed
Super impressed. Order had done manufacturing issues GymFam couldn't have done more suppe speedy communication, replacement and updates. It's when it goes wrong you truly know how a company operates. They were faultless have bought further products as a result.
30. Oktober 2025
Bewertung ohne vorherige Einladung
Absolutely brilliant
Absolutely brilliant! I was struggling with the costs at my current gym so worked out the costings of doing my body pump classes at home online and finding this equipment for such a good price & quality was great! I would recommend to anyone!
18. August 2025
Items arrived promptly and as…
Items arrived promptly and as advertised. Very pleased with purchase.
5. August 2025
customer service was great
customer service was great, very quick response to a question I had.
21. Juli 2025
Brilliant & quick service
Brilliant & quick service. Ordered on a Friday, delivered on the following Monday. Great piece of equipment too
18. Juli 2025
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.