Window Cleaning Warehouse Bewertungen 

532
TrustScore 4.5 von 5

4,6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

By far the best company I have ever dealt with. Amazing prices,great website and delivery was free and extremely quick. Could not reccomend highly enough. Anyhting you need for cleaning tools and prod... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Each experience has been outstanding. Their customer service is consistently excellent, and the delivery process is always smooth and well managed. Highly recommended. Thank you, WCW – Crystal Shine... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

What a superb company this is to deal with, I ordered a pole system, roof cleaning blade kit, I had the pleasure in dealing with a gentleman there named Tom when I placed my 2nd order. The 1st order... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I had trouble with my WFP system tank in the van and the technician was able to get it working quite quickly, good knowledge helped me immensely

Unternehmen hat geantwortet

Unternehmensdetails

  1. Reinigungsmittelanbieter
  2. Fensterreinigungsdienst

Vom Unternehmen geschrieben

The UK's Largest Supplier of Traditional & Pure Water Window Cleaning Equipment. For 20+ years we’ve supplied traditional tools and pure water, water fed systems to trade and facilities teams. We’re the home of FaceLift Water Fed Systems and the creators of Phoenix Systems and RazrBLADE squeegee rubber, with FaceLift, Phantom, and Orbital poles trusted across the industry. We’ve delivered 4,000+ water-fed systems and provide installs at four UK fitting centres: Barry (HQ), Liverpool, Grimsby, and Billericay. Mission: equip window cleaners worldwide with the tools, training, and know how to work faster, safer, and to a higher standard. We stock: Unger, Moerman, Ettore, Exceed Innovations, Uni-Valve, Slick Connect, FaceLift, Phantom, and Orbital; plus hoses, poles, filters, pumps, reels, squeegees, and accessories.


Kontaktinformationen

4,6

Hervorragend

TrustScore 4.5 von 5

532 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,6

Alle Bewertungen

(532)

59 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Great gear

Great gear, decent prices for the quality, great fast delivery and packaged well.

1. April 2026
Window Cleaning Warehouse-Logo

Antwort von Window Cleaning Warehouse

Hi Jay, thank you for the review! We really appreciate it

Bewertet mit 5 von 5 Sternen

Had a technical problem with my…

Had a technical problem with my cleaning equipment. Reported it this morning and was pleasantly impressed with getting it sorted within an hour. Thanks to John at the wcw team.
Cheers, John

15. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Window Cleaning Warehouse

Hi John, thanks so much for the review. I'll be sure to pass your kind words on to John

Bewertet mit 5 von 5 Sternen

I had an issue with my system and…

I had an issue with my system and booked a technical call with the team. John was very helpful, talked me through the steps and the problem was solved over the phone. Great service

9. April 2026
Bewertung ohne vorherige Einladung
Window Cleaning Warehouse-Logo

Antwort von Window Cleaning Warehouse

Hi John, thanks so much for the great review!

Bewertet mit 5 von 5 Sternen

Great service, quick delivery.

Ordered my 25l itres of Resin online, it was delivered within 2 days.
Always excellent service from the company with great products.

3. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Window Cleaning Warehouse

Hi John, thanks for the great review!

Bewertet mit 5 von 5 Sternen

All.good stuff just waiting on my…

All.good stuff just waiting on my trolley one softwash nano cleaning trolley and the 70 litre full kit and few other items soon as turns up and ive used it your review most likely will be even better.

19. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Window Cleaning Warehouse

Thanks so much for leaving a great review! If you ever need any assistance, don't hesitate to reach out to one of the team. Thank you

Bewertet mit 4 von 5 Sternen

Excellent customer service and speedy…

Excellent customer service and speedy delivery, only reason can’t give 5 stars as my pole was missing from the order and still not arrived

4. März 2026
Window Cleaning Warehouse-Logo

Antwort von Window Cleaning Warehouse

Hello William, thank you for the great review!

I have chased up this order for you and I do believe one of our team have been in contact with you to resolve this.

Sometimes DPD split up consignments that are deemed 'oversize', in this case it would have been your pole. Usually they follow promptly.

In this case, after contacting DPD they informed us there was a longer delay as the item hadn't received a second scan in the sorting office. We quickly requested that when they locate the missing pole, to return it back to us.

To stop any further delays, we have resent the pole to you, and it should be with you soon.

If you have any issues please don't hesitate to get in touch with us!

Bewertet mit 1 von 5 Sternen

Stay clear if you value Customer Service.

I purchased an Unger Hydropower Ultra S-Lite with pole package in Nov 2025 as this company WCW had good reviews on TP and they price matched another company advertising at £80 less. Once received I could not open the unit to check if there was a filter. There was clearly an issue, and I contacted WCW for advice. After some major effort, and with the help of another person I managed to open the lid. With such effort there was clearly something wrong and as the filter inside was wet I queried if this was a pre used unit or if a faulty one I had been sent out. I returned the item back for inspection and asked for a partial replacement (pole & brush were fine). After WCM inspected the item, they said that the lid was all fine and the filters are sent out damp, tested from factory. No replacement unit was forthcoming.
As I knew for sure the lid was faulty, I rejected it and asked for a refund if they would not exchange the faulty unit.
They offered only a partial refund (as they said I’d used it) as the filter was wet! contradicting their previous information and they would also deduct a 20% restock fee!.
Knowing this was not right I contacted Unger UK who were very helpful and confirmed that filter bags do come out damp to customers. Also, there was a known fault with a few of their lids having thread misalignment during production and where these are identified then they worked with the customer/suppliers to replace these.
At no time did WCW make any effort to check this or work with the customer to resolve the problem.
I emailed WCW after this information from Unger to work with them - no reply.
At this stage I had already contacted my Credit card provider to formally reject the purchase and after two months Barclaycard confirmed I won my claim and the order was cancelled. Two months of messing about sorting this out.
Buyer beware. This company may be fine with orders when there are no problems, but you find the true value when there is an issue and how they respond to customers.
I shall now be ordering the same unit (I still want an Unger) from the original company I found online (whom I had also discussed my issue with and were very helpful) and who appear to have a far better understanding of customer service.
I don't normally write reviews, but I was so disgusted by my treatment from this company that I felt this needed saying. I would award no Stars but TP does not enable this.

13. November 2025
Bewertung ohne vorherige Einladung
Window Cleaning Warehouse-Logo

Antwort von Window Cleaning Warehouse

Thank you for your feedback and for outlining the timeline.

From the point you contacted us, our team supported you throughout with guidance on the Hydropower unit and arranged for the item to be returned so it could be inspected.

We also contacted the manufacturer for advice regarding the points raised, including the condition of the filter bag and the head assembly. As confirmed by Unger, filter bags can arrive damp due to factory testing, which can be normal on new units.

Following inspection, the unit was assessed as serviceable. As you requested a return rather than proceeding with the product, we advised the return would be handled in line with our returns policy and Terms & Conditions, which state that a restocking fee may apply on returned items and that deductions may be made where an item is not returned in a resalable condition.

We appreciate that you later obtained further input from Unger UK regarding a small number of lids that may have had thread alignment issues. Where a manufacturing fault is confirmed, we work with the manufacturer to resolve it appropriately.

We apologise for the frustration caused, and wish you all the best in the future.

Bewertet mit 5 von 5 Sternen

Great service

Great service, very helpful and delivered very quickly

5. Jänner 2026
Window Cleaning Warehouse-Logo

Antwort von Window Cleaning Warehouse

Hi Clive, thanks so much for the review!

Bewertet mit 5 von 5 Sternen

On time

Delivered on time as described.
Thank you.

9. Dezember 2025
Bewertung ohne vorherige Einladung
Window Cleaning Warehouse-Logo

Antwort von Window Cleaning Warehouse

Hello Lee, thanks for taking the time to leave a great review!

Bewertet mit 5 von 5 Sternen

Ordered some stuff for the window…

Ordered some stuff for the window cleaning pole , and I am
Really very happy about their service.
Sam day dispatch and next day delivery!
Awesome! I do recommend them

26. November 2025
Bewertung ohne vorherige Einladung
Window Cleaning Warehouse-Logo

Antwort von Window Cleaning Warehouse

Hi Eddy, appreciate you taking the time to leave us such a great review!

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