Wisper Internet Bewertungen 

707
TrustScore 3.5 von 5

3,6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Consistent outages and unreliable service for my business. How am I expected to stay with someone who has random outages on days with perfect weather and no storms or winds at all. Completely unaccept... Mehr ansehen

Bewertet mit 4 von 5 Sternen

Service is solid I've had very few disruptions since activating my Wisper internet service. A far cry better than my experiences with both CenturyLink (Bonded ADSL) and Optimum (Coax). My only r... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Marc our installer was great! Very friendly and worked with me on the location of the hardware to best fit my space. Customer service/tech support have been great as well! Easy to talk with and unders... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

Easynet and now Wisper has been great each time we have called and reported an outage or a slowness in internet. Living in a rural area (although only 3 miles from Sedalia), our internet options are l... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Internetdienstanbieter
  2. B2B-Dienstleistungen
  3. Internetanbieter
  4. Telefon- und Internetdienst

Vom Unternehmen geschrieben

At Wisper Internet, we know you want to stay connected - and that means you need internet that simply works. The problem is, most providers are a nightmare to deal with, leaving you feeling frustrated and powerless. We believe you deserve better. That’s why, for over 20 years, we’ve been building a different kind of internet - one people love enough to recommend to their neighbors. Here’s the Wisper Promise: 1. We help you choose a plan that’s right for you. 2. We get you connected and make sure it works. 3. And we’re always here when you need us. So see if Wisper is available at your home today - so you can stop living an interrupted life and start connecting with a provider who cares


Kontaktinformationen

3,6

Akzeptabel

TrustScore 3.5 von 5

707 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 50 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3,6

Alle Bewertungen

(707)

15 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

I have been with wisper for bout 4…

I have been with wisper for bout 4 years now and it's the worst ever they raised their prices without telling everyone and now some how my due date was changed and was not informed on that either why change a due date when I been with them that long and the worst service ever the wind blows my service goes out it rains my service goes out I can't sit and enjoy a movie without losing Internet or it freezing up yea I am hoping for another internet come thru my town soon it does I'm dropping these people....

12. April 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Guilty of price gouging

My wife and I have had our email accounts with Wisper for several years at a cost of $2/mo for each account--a total of $4/mo. Wisper has now raised the cost to $10/mo per account--a total of $20/mo. That's a 500% increase. This is price gouging plain and simple as Wisper goes the extra mile in contributing to the current inflationary economy.

1. Februar 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Well I want to start off by saying that…

Well I want to start off by saying that they weren’t all bad until I moved and when I moved I asked all the neighbors around me who their providers are and they all stated whisper, well I tried to get whisper out and to reinstall my equipment and they said I am no longer in there “preferred” area so they kept charging my account even though nothing was being used and then tried to tell me that I broke contract because I made a complaint about the whole situation to customer support , then on top of that tried to charge my account $2000 dollars because of the breach of contract that they broke, and when I told them where they could shove it, they sent it to collections and now I have like 8 different debt collectors telling me I need to pay it or my credit will have a negative impact. the place is a damn joke, absolutely worst experience I’ve ever endured, get out while you can!! T-Mobile offers so much better internet for 50 bucks a month and no dropouts or service issues nothing but great service from them.

13. November 2022
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

Too many outages

Service since Whisper Internet took over from Easynet has been better. Lately, we have been having alot of outages. Sometimes short, but this one now has been 2 days. They can't even tell us when they may be able to solve there problem.

19. Juli 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Do not get wisper.

Customer service is terrible and will not work with you. Internet is always going out. They threaten to charge you for things that are not your fault. They rarely answer the phones when I call. They over charge people too. I did the $95 plan and we werent even getting what we were paying for. It was supposed to be up to 100 but we were only get 50 or lower no matter what we did.

8. Juli 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Absolute terrible ran company

Absolute terrible ran company, I’ve had it for about 8 years it worked ok at first in the last year I’ve made appointments and taken off work and nobody shows up. No calls to say they aren’t showing up or anything. Always have an excuse, the bucket truck is down has been used on me 3 times, they always blame trees for being an issue yet it’ll work after a rainstorm then nothing so to them giving an excuse is easier than fixing their problems. I’d steer very clear if you can. I average .25mb download yes .25mb and they still charge 65 a month without a single credit or anything not to mention I’ve lost close to 1500 by taking off work 3 days and then not showing up.

17. Februar 2023
Bewertung ohne vorherige Einladung
Wisper Internet-Logo

Antwort von Wisper Internet

Hi there, We're sorry to hear you're having speed issues! We'd be happy to look into those for you. Based on the information provided in your review, I was unable to locate your information in our system. Please give us a call and our Support team will take a look.

Bewertet mit 1 von 5 Sternen

This ISP is probably the most unreliable service in South Missouri!

This ISP is probably the most unreliable service in Southwest Missouri! I'm 5 miles from the clear line of sight tower and very frequently loose service or it drops down to old dial up speeds! My wife's law practice depends in reliable service and this is definitely not it! If your in the South or Southwest Missouri area or anywhere your considering Wisper you should definitely weight your other options. Starlink will be coming soon hopefully!

29. Dezember 2022
Bewertung ohne vorherige Einladung
Wisper Internet-Logo

Antwort von Wisper Internet

Hi - Thanks for reaching out! I've started a support ticket in our system and our team will be in touch for troubleshooting.

Bewertet mit 1 von 5 Sternen

Stay away this internet provider…

Stay away this internet provider customer service is shocking say one thing and do a othr tryed to phone up and sort got talked to like poo in hull I'd stay away

3. November 2022
Bewertung ohne vorherige Einladung
Wisper Internet-Logo

Antwort von Wisper Internet

We are sorry to hear of your experience with Wisper! Please reach out so we can learn more on how we can improve. support@wisperisp.com

Bewertet mit 1 von 5 Sternen

We hav had it for 4 weeks and have had…

We have had it for 4 weeks and have had an outage every week. It is out again and no one is in on Sunday. Plus I was told previously if it our equipment it take a few weeks for someone to come service it.

2. Oktober 2022
Bewertung ohne vorherige Einladung
Wisper Internet-Logo

Antwort von Wisper Internet

Hi Tammy! We appreciate you reaching out and we apologize for the frustration. According to my records, this issue has been resolved, but if you have any additional questions or concerns, please feel free to reach out!

Bewertet mit 5 von 5 Sternen

We signed up for Wisper Internet about…

We signed up for Wisper Internet about a month ago and couldn't be Happier. We got the 75 mb service for about the same price as Centurylink but Wisper actually works. We have has one small billing problem and Wisper actually let me talk to a Real Person. What a relief. They took care of the problem while i was on the Phone. Great Service and we Love the Internet Speed. Wondering why id didn't call sooner.

16. September 2022
Bewertung ohne vorherige Einladung
Wisper Internet-Logo

Antwort von Wisper Internet

Thank you, Tim! We're so happy you love your service!

Bewertet mit 1 von 5 Sternen

If you are looking for internet that…

If you are looking for internet that works 10 percent of the time and slow when it does come on and then still get charged full price after going to the "best" plan they have ... look no further this is it .. worst excuse for an internet provider EVER!!

23. August 2022
Bewertung ohne vorherige Einladung
Wisper Internet-Logo

Antwort von Wisper Internet

Hi Chet! We're sorry to hear you're having speed issues! We'd be happy to look into those for you. Based on the information provided in your review, I was unable to locate your information in our system. Please give us a call and our Support team will take a look.

Bewertet mit 2 von 5 Sternen

It’s actually Trash 🗑

It only works great when it’s perfect weather outside, I mean that literally. When it’s too hot, rainy/stormy, snowing, it WILL, I repeat, WILL, go out. At the most random times, it goes out as well like right now, Aug. 6, 2022. Like what the heck could possibly be wrong. And then when it’s time to actually leave work, they do, instead of fixing the internet and working overtime like they are supposed too, so much for customers first.

7. August 2022
Bewertung ohne vorherige Einladung
Wisper Internet-Logo

Antwort von Wisper Internet

Hi there! Short of extreme weather conditions, heat and rain should not affect your equipment, and we may need to take a look at your signal and equipment placement. Based on the information provided in your review, I was unable to locate your information in our system. Please give us a call and our Support team will take a look.

Bewertet mit 1 von 5 Sternen

Weather not perfect? No internet for you

Service goes down if the weather isn't perfect. Sometimes even a light rain is enough to to make it go out. The tower is literally across the street. Horrible bandwidth even after upgrading to $85 a month. We have no other choices and within the last year seen so many outages and issues with our connection. Also goes out at around 12:30am for no reason multiple times a month. I really on my phone hot spot most of the week because if it rains, we don't have service for at least 2 days. Can't wait till spectrum lays the fiber lines, because this is unacceptable

4. August 2022
Bewertung ohne vorherige Einladung
Wisper Internet-Logo

Antwort von Wisper Internet

Hi there! Short of extreme weather conditions, heat and rain should not affect your equipment, and we may need to take a look at your signal and equipment placement. Based on the information provided in your review, I was unable to locate your information in our system. Please give us a call and our Support team will take a look.

Bewertet mit 1 von 5 Sternen

10 year Whisper Customer. Home damage.

Ten year customer and disabled veteran. Whisper calls me and wants to “upgrade my system”. The instal team shows up. They insist to relocate router from where it’s always been. Instead of following the original cable routing from the previous Whisper install that was on a side of the house you can’t see from the road. They run the unsightly cable down my roof centerline shingles. Then down my shingles across my siding and thru the exterior wall visible roadside. Now I’ve got about two dozen new holes in my roof and siding. No visible attempts to seal the new holes in my roof and it’s been raining non stop since the instal.
Bonus feature they unhooked all my entertainment systems that will not reach the new router location and left them unhooked. They left their old cables in a pile on my living room floor along with all the debri from boring new holes thru my wall. Good luck getting anyone at Whisper to address the damage. Nothing but lip service and no call from their damage claims department.
Customers Beware!
(Update 06 23 2022)
Since it won’t let me reply to Whisper I’ll add it here. Whisper has had my information for over a month with 0 reply. Today 06 23 2022) they sent a tech by with 0 call to inform me they were coming. Evidently the “upgrade” antenna they installed that started all this is faulty to. He took pictures of this ridiculous instal. I refused to let him touch anything till I am contacted by management.
It’s a shame since my service has been pretty good up till now.

7. Juni 2022
Bewertung ohne vorherige Einladung
Wisper Internet-Logo

Antwort von Wisper Internet

Hi there! We're sorry to hear about your experience. We've sent you a request for additional information so we can address the issue properly. Thanks in advance for your feedback!

Bewertet mit 1 von 5 Sternen

not good internet for gaming

internet is not good for gaming ping jumps too over 500 on reg basis cellphone hotspot is more reliable

25. Mai 2022
Bewertung ohne vorherige Einladung
Wisper Internet-Logo

Antwort von Wisper Internet

Hi Brian! We're sorry to hear that you've been having connection issues! We'd be happy to troubleshoot those issues with you, just give us a call at 800-765-7772.

Bewertet mit 1 von 5 Sternen

Our internet has got worse since wisper…

Our internet has got worse since wisper bough out easynet. The service tecks came out about three months ago and our service is worse. Can't wait until our name comes up for starling or tmobile

17. Mai 2022
Bewertung ohne vorherige Einladung
Wisper Internet-Logo

Antwort von Wisper Internet

Hi Mike! Thanks for your feedback! We're sorry to hear about your connection issues. I've started a Support Ticket on your account so we can take a look and get this figured out!

Bewertet mit 5 von 5 Sternen

Best internet I’ve ever used

Best internet I’ve ever used. Seldom has issues and when it’s down, it’s fixed immediately. Very nice and polite staff.

24. April 2022
Wisper Internet-Logo

Antwort von Wisper Internet

Thank you!

Bewertet mit 4 von 5 Sternen

Service outages

There have been a few outages I have experienced which is an inconvenience as I need the internet service due to working from home. Other than that, service is great.

15. April 2022
Bewertung ohne vorherige Einladung
Wisper Internet-Logo

Antwort von Wisper Internet

Thanks for your feedback!

Bewertet mit 1 von 5 Sternen

Fine when it works

I’ve had this service for the last two or three months and I’ve been very disappointed. I’m writing this from my personal hotspot dies to yet another issue with the isp. Every time we have any kind of weather event ( even mild rain) we lose service. Sometimes it it short lived but sometimes it has a long term effect. We had rain yesterday and we still have slow service or no service at all at times, even after resetting the equipment.

15. April 2022
Bewertung ohne vorherige Einladung
Wisper Internet-Logo

Antwort von Wisper Internet

Hi Kevin! I took some time to look at your connection and it does look like we're seeing some abnormalities. I'm going to tag in our high level Support and have them take a look for you.

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