Wizard Eco Bewertungen 

17
TrustScore 3.5 von 5

3,7

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Unternehmensdetails

  1. Elektroinstallationsdienst

Vom Unternehmen geschrieben

At Wizard Eco, we are dedicated to reducing energy bills and carbon footprints across the UK. As industry-recognised installers of the ECO4 scheme, our mission is to provide FREE energy upgrades, ensuring every home is warm and energy-efficient. Our services include: Eco4 Funding: Offering free home insulation systems and heating replacements to qualifying homeowners. We aim to significantly reduce your energy bills while promoting eco-friendliness. Solar Solutions: Our solar photovoltaic panels are a clean, renewable energy source that lowers electricity bills and reduces CO2 emissions. Insulation Expertise: We specialise in home insulation that retains heat, reduces reliance on fossil fuels, and cuts energy costs. Contact us today for a greener tomorrow: Phone: 01633 846910 Email: info@wizardeco.com Address: Hanbury Garage, Caerleon, NP18 1AA Join us in our journey towards a sustainable future. Share your experience with Wizard Eco on Trustpilot!


Kontaktinformationen

3,7

Akzeptabel

TrustScore 3.5 von 5

17 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

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Antwortet meist innerhalb von 24 Std.

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3,7

Alle Bewertungen

(17)

15 Bewertungen in den letzten 12 Monaten

Bewertung abgeben

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Bewertet mit 1 von 5 Sternen

Stay away!!

Spoke to green grants and they passed me over to this company which the lady was rude to me

Then spoke to a gentleman in green grants and he was rude too

Tried making me give them money!

Stay well away!

9. Juli 2026
Bewertung ohne vorherige Einladung
Wizard Eco-Logo

Antwort von Wizard Eco

Hi Darren,

Thank you for sharing your feedback. We are very sorry to hear about your frustrating experience.

It sounds like there might be some confusion regarding who you spoke with. We are separate from Green Grants, and our team does not charge fees for our services. We pride ourselves on being helpful and polite, so it deeply concerns us to hear that anyone you spoke with was rude.

We would love the chance to look into this and see how we can actually help you. Please reach out to us directly at 01633 846 910 so we can get your details and figure out exactly what happened.

Best regards,

Wizard Eco Team

Bewertet mit 1 von 5 Sternen

Left the equipment outside

Left the equipment outside

Rude installers

5. Mai 2026
Bewertung ohne vorherige Einladung
Wizard Eco-Logo

Antwort von Wizard Eco

Hello,

Thank you for bringing this to our attention. I am very sorry to hear about your experience. Leaving equipment outside and displaying rude behavior completely goes against our company standards.

We want to look into this immediately and make things right. Could you please contact our management team directly at 01633 846910 or info@wizardeco.com with your name and address? We want to identify the team responsible and find a solution for you.

Best regards,
Wizard Eco Team

Bewertet mit 5 von 5 Sternen

We recently had a full heating system…

We recently had a full heating system installed plus loft insulation and cavity wall.
All the tradesmen were exceptional,they turned up on time and carried out work needed to a high standard.
We can't thank the wizard eco team enough for their first class service all their hard work and help,we particularly liked that they cleaned up at the end of the day.
Our house is now lovely and warm
Thanks again Ian and eirwen bridges.

12. März 2026
Bewertung ohne vorherige Einladung
Wizard Eco-Logo

Antwort von Wizard Eco

Hi Mrs Bridges, thank you for taking the time to give us a great review.

Bewertet mit 5 von 5 Sternen

We had Dmitrij and Greg doing our work…

We had Dmitrij and Greg doing our work they explained what they we going to do in and out the house very clean workers and very polite

8. Jänner 2026
Bewertung ohne vorherige Einladung
Wizard Eco-Logo

Antwort von Wizard Eco

Hi Julie, thank you for your great review. I am glad you had a positive experience.

Bewertet mit 5 von 5 Sternen

Great Installation - ECO4 Scheme

All the staff involved with the Wizard Eco solar panel and insulation project, under the Eco 4 scheme we signed for, were most helpful and hard working and we thank the insulation team, solar panel company and the electricians – in fact all involved.

Our only complaint was the ventilation required by the scheme in an old house. No consideration is given to the existing draughts, or window frame age and structure. Vents in sash windows don’t work. The Eco 4 scheme is structured for one system fits all houses.

22. Dezember 2025
Bewertung ohne vorherige Einladung
Wizard Eco-Logo

Antwort von Wizard Eco

Thank you so much for taking the time to leave a review. We are thrilled to hear that our insulation team, solar panel installers, and electricians all met your expectations. I will be sure to pass your kind words along to everyone involved in the Wizard Eco project - they will be delighted to know their hard work was appreciated!

We are glad that, despite the ventilation hurdles, you are happy with the overall project. Enjoy your warmer, more energy-efficient home!

Bewertet mit 5 von 5 Sternen

Good workers

We had Dmitrij and Blazej who were extremely hardworking and very clean and tidy. Dmitrij was also very helpful in suggesting ways around a problem. They were so hardworking, they completed two days work by 3pm on the first day! We were very happy with the service.

11. Dezember 2025
Bewertung ohne vorherige Einladung
Wizard Eco-Logo

Antwort von Wizard Eco

Thank you for your positive review Mary, we are glad you had a great experience and will pass on the message to Dimitri and team.

Bewertet mit 5 von 5 Sternen

Insulation team led by Dmitrij were…

Insulation team led by Dmitrij were great. Put down plastic to protect carpets, and cleaned up after themselves. Really pleased with the work they did.

6. Dezember 2025
Bewertung ohne vorherige Einladung
Wizard Eco-Logo

Antwort von Wizard Eco

Hi Dan, thank you for taking the time to review us, we are glad you are pleased with our work. I will pass on the message to Dimitri and team.

Bewertet mit 5 von 5 Sternen

All the tradesmen were very competent…

All the tradesmen were very competent at their work and made the minimum amount of mess. The whole system of the heat pump and solar is working fine and after Chris L's inspection all work is done to high standard. Thanks to all especially to Dimetri who worked well with us.! Vivian and Mary Jones

26. November 2025
Bewertung ohne vorherige Einladung
Wizard Eco-Logo

Antwort von Wizard Eco

Thank you Vivian and Mary for your feedback. We are glad you are reaping the benefits of your heat pump and solar panels. I will pass on the message to Chris and Dimitri.

Bewertet mit 5 von 5 Sternen

Dmitriz and Blazej from wizard eco

Dmitriz and Blazej came to install some window vents, loft insulation, building up loft storage and preparing walls for extractor fans. There was more work than they were expecting but they stayed all day until it was done. Two friendly, fantastic guys who worked very hard all day. Both are a credit to Wizarde Eco, you're lucky to have them! Outstanding job, thank you both.

26. November 2025
Bewertung ohne vorherige Einladung
Wizard Eco-Logo

Antwort von Wizard Eco

Thank you for the wonderful review, Gemma

Bewertet mit 5 von 5 Sternen

WizardEco has made a world of difference

Chris L and his team of highly competent installers have transformed our home with their expertise and competent fitting of heat pump, radiators and solar panels. All works very efficiently carried out, tidily and in good time.
Very pleased with all aspects of the job

20. November 2025
Bewertung ohne vorherige Einladung
Wizard Eco-Logo

Antwort von Wizard Eco

Hi Michael, thank you for taking time to give us feedback, I will pass this on to the team. Thanks

Bewertet mit 5 von 5 Sternen

Very happy Customer 👍

We had work carried out over the last 2 days by Dmitriy and Pablo. The work entailed full upgrade to loft insulation. Not an easy task as 1 loft area very cramped and a small hatch to access. 10 window vents, 2 wall vents in the wood burner rooms and an outlet for a fan in the kitchen.
They were both courteous and respectful completing the work to a professional standard and in a timely manner. They protected our wooden floors and carpets before the work started and thoroughly cleaned through on completion. I highly recommend this team and would welcome them back anytime.

5. November 2025
Bewertung ohne vorherige Einladung
Wizard Eco-Logo

Antwort von Wizard Eco

Thank you for your great review, Richard. We are pleased you had a good experience.

Bewertet mit 5 von 5 Sternen

Dmitrij and Pablo were reliable

Dmitrij and Pablo were reliable, respectful, hard working and pleasant, both are a credit to the company

3. November 2025
Bewertung ohne vorherige Einladung
Wizard Eco-Logo

Antwort von Wizard Eco

Hi Tracy, thank you for your kind review, I will pass on the message to the team.

Bewertet mit 1 von 5 Sternen

Poor workmanship

Poor workmanship, left a mess behind. System sluggish and no consistent warmth. Bathroom taps runs only Luke warm water. Very cold in bath as heating goes off when you run bath. Only a couple of cold days so far but had been freezing in house.

30. April 2025
Bewertung ohne vorherige Einladung
Wizard Eco-Logo

Antwort von Wizard Eco

We are truly sorry to read about your frustrating experience. This is certainly not the standard of service we aim to provide, and we sincerely apologise for any stress or inconvenience caused.

Please be assured that we are taking your feedback very seriously. We have passed your review directly to our Customer Resolution Team.

A senior member of our team will be calling you today to discuss the issues you've raised and work diligently to find a prompt and satisfactory resolution.

Thank you for bringing this to our attention. We appreciate your patience as we work to put this right.

Bewertet mit 5 von 5 Sternen

We had 2 guys attend to complete the…

We had 2 guys attend to complete the work and they were thorough in explaining everything and allowed me to check the progress throughout. They made sure everything was protected in the house and I was impressed with their clean up afterwards.

10. September 2025
Bewertung ohne vorherige Einladung
Wizard Eco-Logo

Antwort von Wizard Eco

Thank you so much for the fantastic review! We're thrilled to hear that the two guys who completed your work were able to provide such a positive experience.

It's great to know they took the time to explain the process, keep you updated on their progress, and ensured everything was protected and cleaned up afterward. We'll be sure to pass your kind words along to the team.

We really appreciate your business and hope to work with you again in the future!

Bewertet mit 5 von 5 Sternen

Loft insulation

Visited by Dimitri today who fitted my loft insulation, 12 trickle vents in my windows and made the outlet cavities for fans to be fitted when my new boiler is installed.
He was very friendly and efficient and completed all jobs cheerfully and effectively.
He cleared everything up afterwards and left the place looking tidier than when he arrived.
Would thoroughly recommend him and wouldn’t hesitate to contact him again for any further work that needed to be carried out.
Thankyou Dimitri

1. September 2025
Bewertung ohne vorherige Einladung
Wizard Eco-Logo

Antwort von Wizard Eco

Hi Patricia, thank you for taking time to leave a great review and thank you for choosing Wizard Eco.

Bewertet mit 5 von 5 Sternen

Great job

Dimitri and Czeslaw did a great job. Friendly, careful and explained everything in detail. Left the house clean and tidy. No worries at all.

29. August 2025
Bewertung ohne vorherige Einladung
Wizard Eco-Logo

Antwort von Wizard Eco

Thank you for your lovely feedback, Nigel.

Bewertet mit 1 von 5 Sternen

heat source system fitted nearly a year…

heat source system fitted nearly a year ago never worked properly contacted them a number of times but never turn up ive got cables over water pipes a control panel behind hot water cylinder job is just a botch job all round light switch on t5he ceiling over the stair well

24. Juli 2025
Bewertung ohne vorherige Einladung
Wizard Eco-Logo

Antwort von Wizard Eco

Thank you for your feedback. We are very sorry to hear that you have had a negative experience and that your heat source system is not working as it should be.

We would like to look into this matter for you and get it rectified as soon as possible. We have tried to reach out to get more information and to schedule a visit to your property. Please could you get in touch with us at your earliest convenience so we can discuss the next steps and find a solution for you. We are committed to ensuring all our customers are happy with our service and the quality of our work.

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