Woodstock Home & Garden Bewertungen 

We were not happy with the communication and having to wait 10 months to get delivery of our chairs. The 8 solid oak dining chairs were delivered yesterday and we are very happy with them. They were packed very well and are just what we ordered.We understand that there was a bad fire that added to the delays but
communication could have been better.

DO NOT use this company. They are just after your money. I am having an absolute nightmare with them. There is absolutely no customer service if you have any sort of problem. They completely ignore you. They do not answer the phone . It used to ring but now goes straight to email. The only way to get hold of them is to continuously email them and eventually they will give in and respond to you. I wait 5 weeks for a response and felt this was plenty of time. I then contacted they on email, Facebook and instagram every other day until I got a response. I have now had to move to emailing them everyday just to get a response. They have said they will deliver me a replacement table but will not give me a delivery date. It was supposed to be delivered this week and I was supposed to have an email last week but again absolutely nothing. I ordered this table back in June and it is still not sorted. I have got to the point where I’m asking for a full refund but again getting no response from them. Vaz is a very good salesman but there is NO customer service. If you get what you have order then there is no problems otherwise forget.

Very helpful after sales

Quality of the product and the helpfulness of the delivery men.

We received the 2 extra chairs but again no pads for 8 chairs and the table.
Again no answer on the telephone. Your product is fantastic but customer service leaves something to be desired.

We met Vas at the Harrogate show over 2 years ago and we saw the table we wanted, but we explained that we hadn’t even started to build our house yet. He told us he would store it in his warehouse until we were ready. The house is now finally finished and he has delivered the table and chairs. They are a very friendly and reliable company and wouldn’t hesitate to recommend them.

We order a table and chairs when we visited the NEC in the summer. It is now December and other than replying to one email from several sent and phone calls made, we have heard nothing.
We have now requested that our credit card company retrieves our money, but even this is proving challenging.
We have since bought alternative furniture from John Lewis, who delivered in 5 days.
I would not recommend this company.

Terrible communications, stated items were in stock when we asked delivery date at show in June but were not and we were lied to, waited 5 months for items kept being told when we did get a response it was due next week would never buy from them again, when delivery arrived just dumped on door step in boxes and unable to check them, lesson learnt.

Great product but the communication is awful. No responses to emails. Wrong product being delivered to the wrong address with no apology. When it finally arrived, there were 2 cushions of the wrong colour. No one has been in contact to apologise for this mistake or arrange delivery of the correct ones.

My table chairs and bench absolutely stunning
So pleased with the goods
Vas is amazing and very contactable so if you buy from this company make sure you have Vas’s mobile as the rest of the team are poor and do not get back to you regarding delivery
Flawless as far as Vas is concerned so if you want fabulous products at excellent prices and are happy to have a bit of agro regarding delivery then go for it

Do not trust!! We purchased chairs at a show in March earlier this year, with promise of delivery in May, multiple chase up calls and emails we finally received chairs in September. One chair has broken leg, rendering chair useless, replacement leg sent after much ringing and emailing, but wrong leg!! I have tried numerous time since, ringing and emailing but NO response received… so we now have a set of lovely looking chairs but useless!! DO NOT TRUST THIS COMPANY WITH YOUR HARD EARNED MONEY!!!

Great service when be bought table & chairs in 2020. One of the chair legs snapped last year & numerous attempts to either buy a replacement base or a chair have been unsuccesful since. Sporadic communications & promises from Vaz & lots of further attempts via phone & email unsuccessful since, very disappointing.

BUYER BEWARE - THEY TAKE YOUR MONEY BUT WONT DELIVER ON THEIR PROMISE.
Years later and the company have fobbed us off with display chairs and not the blue ones we ordered...respond only when I contact them to say the chairs are on their way from Italy and there is a delay but will be delivered asap.
Fobbed off by the sales rep and manager.
Have informed my bank as Fraud to get money re-imbursed and from other reviews, I am not the only one...The table we are actually happy with though.

The most fraudulent company there is. In responsive and have taken full payment and still not got the full order

Friendly guys that delivered and very helpful

The table was as exactly as it was shown at the home show, the guys that delivered the table and assembled it was absolutely amazing, nothing was too much trouble, they were really friendly and helpful and are a credit to the company, pity a few more delivery people were not like them, thank you, you have all been a amazing. :-)

Very little communication from this company. They kept fobbing me off. I ended up contacting my visa card company for a refund as the goods never arrived

The initial engagement at the Ideal Home Show was great. Unfortunately, their customer services is virtually non-existent. After lots of calls and emails, we ended up cancelling the order and obtaining a refund as they couldn't commit to a delivery date for the chairs.

Came across Woodstock at grand designs just as I was leaving seen these guys good products good staff highly recommend furniture from these guys