Woodstock Home & Garden Bewertungen 

Met the team at the ideal home and garden show, saw a lovely table and paid a £1500 deposit, due to renovation works over running had to wait 18 months until ready for delivery. It then took numerous attempts to get it booked in (approx 5 months). On delivery did not look as was ordered or made of polished concrete. Emailed to state so and told not. Concrete but micro cement. Very easily scratched and in there end had to replace the top with a granite slab. So not to waste the top decided to use in garage as work top. when we cut it down to fit we found it was just plywood with a Matt laminate coating

Having met the team at the Ideal Home Exhibition, the quality of the furniture (table and chairs) was good. The exhibition price was also good enough for an order to be placed at the time.
However, once the order had been processed, the back office support, communication and customer service was non existent. I had to chase up via email and telephone on at least 10 occasions to get a delivery date. Once agreed, the table was delivered with the wrong chairs. These were rejected and we then had to wait the best part of 4-5 weeks to get the correct chairs delivered.
In summary, happy with the goods, not happy with the customer service/

Woodstock staff were friendly and helpful. The furniture we purchased was very good, and the delivery came on the correct day and on time.

Really pleased with table and chairs but needed to send several emails trying to sort the delivery date, and none of them were answered. They forgot the felt pads for the bottom of the chairs even though I reminded them the day before. Have sent 2 emails requesting them, but both ignored so far. Shame the communication let's them down.

We bought dining room chairs at the Ideal Home Exhibition. Competitive price and very good quality. Only dropped a star as delivery took longer than anticipated and communication was a bit slow / reactive but we are very happy with them. The guy that delivered and assembled them was brilliant, really personable and careful when putting them together. Would recommend.

Very good service

The furniture is lovely. The communication was not very good, one email giving a date asking for confirmation someone would be home, which was done, and then nothing more. An email or text of confirmation on the day would have been good. The driver arrived within his timeslot but appeared to be very rushed. Only one person arrived and had to unload and assemble alone. Very heavy furniture and not easily done alone and under immense time pressure.

Bought the table at Hampton court show and was told it should be delivered in next couple days and be emailed with the details and the delivery team would assemble the table. Had to chase to find out when deliver, which was 3 weeks later. The table was delivered later the booking time slot and i had to assemble the table. Table looks good

Love my new dining room chairs well worth the money

Wish I had read the reviews on here.
We ordered early April and were told 6-8 weeks delivery. Bulk of delivery came after about 12 weeks. Wrong colour chairs delivered, company did agree to change, though delivery is such a nightmare we decided to keep the ones we had.. Took over 5 months to get our order in full. This in itself wasn't an issue, the problem was lack of communication from company once they have your money.
I rang approx 20 times and sent numerous emails. No response. Nice products but would not order from this company again.

great product, after sales service is a little poor compared to what we are used to in this modern age, order placed 2 weeks before they made contact with me, that was after i chased for a delivery date,

great guy that assembled the table vey helpful,

part of the table was missing a note was made on the delivery sheet parts missing, i guess i will have to wait another 2 weeks to hear from the company to contact me about the missing parts,

Beautiful table, just what I had been searching for! Solid wood with easy extending mechanism. Everyone was a delight to deal with from the purchase to the delivery

the products are super very pleased with the garden loungers and patio table fire pit

Found a dining table while at the Ideal Home Show, salesman very helpful so also ordered sideboard. Was promised delivery for August and true to there word it is happening. We added another piece to our order which the company honoured the show price. Would recommend this company to anyone who were looking for a piece of oak furniture

Fantastic experience with Vas from start to finish - really took time to understand what we wanted, showed us various options with no hard sell, great price and prompt / efficient delivery set up of our new dining table. And we’re delighted with the table itself … exactly what we were looking for

Ordered 6 chairs on June 30 at a show at Sandown Park with delivery in 3 weeks but 2 months later no chairs! Almost impossible to get through to them on the phone and when I have was told items in stock and you will get a delivery date by a return call but nothing transpires and no reply to 2 messages asking to clear up the confusion. I have told Barclaycard to put a stop on the payment and now doubt what may be delivered despite the plaudits from others.

Delivery on time and very happy with new table BUT chair seats damaged, unwanted random floor protective 'buttons' on one leg of 2 chairs, sign of knocks and wear to chair legs.
Emails and written letter, with photos of damage have been ignored. Unhappy with poor communication and complete lack of aftercare for substandard purchase.

They were running late but they went over and beyond keeping me informed and when they arrived they set the table and chairs up outside in the dark!

I had a query with the size of my purchase and the company were excellent. Phoned me back a number of times to make sure I was happy.