Bait and Switch. Terrible Company with History of "Rebranding"
I contracted Wow Now Cleaning (formerly Homeglows) for a flat-fee 'Move-Out Deep Clean' for a lease termination. Despite a written quote of $523, they unilaterally charged my card $541.29 (an undisclosed 3.5% surcharge) before service. Mid-cleaning, they attempted to demand an additional $110/hour to finish the originally agreed-upon scope.
We agreed to a flat price, they said there's no charges until after service performed, then they charged me 24 hours before service and demanded payment. Then, they charged me a service fee.
The results were sub-standard (and I'm being nice here): sliding door tracks were left with debris, baseboards were untouched, and wall dusting was skipped, kitchen floor was not cleaned near ovens, there was food on the floor near the ovens, inside of door frames and sills not touched, etc.
Most importantly, they have refused to provide the itemized invoice required for my lease, rendering the service useless for its intended purpose. I had to perform the remediation myself to save my security deposit. I have filed a formal dispute with my bank and a complaint with the Florida FDACS for deceptive trade practices. Save yourself the headache and look elsewhere. They are scam artists. Just look up the owners. They operate under new names and keep changing them due to poor reviews. Just look it up. Bait and Switch.
I tried to resolve this by emailing the owners (their emails are on the website). They never responded.